Retail Store 7941RSM

30 days Goals

To build a strong, fully-staffed team To drive new customer conversion from 2.9 to

5.0% To exceed 115% to quota for June

Priorities Fully staff team with recruiting partnerships Drive @Work PSA Deliver SMART goals and floor coaching

execution Milestones

Hired RAM and RSA who will have completed training by July 31

Achieved goal of 35 MI and 25 @Work activations, with 100% rep participation

Ended the month of June in the top 50 in the Area on the NSR

Competency Focus:

Talent ManagementRelationship Building and InfluenceStrategic Thinking

60 days Goals

Institute hourly touch-base with RSAs to drive KPH Partner bottom performers with top performers

within the district to learn best practices Schedule weekly meeting for leadership to ensure

that coaching is being done fluidly and consistently Priorities

To drive results from a KPH perspective To narrow the gap between top and bottom

performers To partner with RAM to ensure consistency in

coaching Milestones

Will have moved from 0.24 KPH to 0.45 KPH Will have increased from 19 Net Adds PSA to 30 Net

Adds PSA and will have a minimum of 1 RSA who achieved Rock the Goal

Will have established expectation of coaching and accountability on a weekly, daily, and hourly basis

Competency Focus:

Results focusInspirational Leadership

90 days Goals

To finish the month of August at 140% to plan and Q3 at 125% to plan

To increase overall revenue through increased focus on VAS and Accessories

To identify staffing needs for Q4 Priorities

Partner with RSBR and RSBM to drive continued focus around @Work

RSAs will ensure adequate data and other VAS through consistent use of RFGs and data calculator

Begin hiring/training process for new RSAs Milestones

On track to finish Q3 at 125% to plan Ended month of August at 140% to plan on VAS and

accessories Adequately staffed and trained for additional traffic in Q4

Competency Focus:

Customer Focus