Dana Tobak - CEO Hyperoptic

HYPEROPTIC SALES PRESENTATION 2015 CONFIDENTIAL: Copyright Hyperoptic Ltd 2015 BROADBAND

TECHNOLOGYKEY DEVELOPMENTS

WHO WE WORK WITH

HyperopticDriving Gigabit Britain

BROADBAND TECHNOLOGY

KEY DEVELOPMENTS

WHO WE WORK WITH



WHO WE WORK WITH

UK’s largest 1Gb network operator• On target for 500k homes

passed by 2019• 20 cities announced, more to

come• Digital inclusion enabler• Award winning service

Driven for growth• Fully funded and supported• Managed by founders of

BeUnlimited ISP, backed by £36bn Soros investment fund• Over 300 employees

Dedicated specialist installers • New Builds and Retrofit• Residential blocks &

Business premises• Modern high rises to

purpose built blocks

Largest provider in markets served• 2,000 sites• Over 30% takeup in buildings live

over 12 months• Unprecedented NPS score

Who we are

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60% of Hyperoptic footprint would otherwise be < 20 Mb

Broadband technologyWHY FULL FIBRE MATTERS



WHO WE WORK WITH

HYPEROPTIC SALES PRESENTATION 2015 CONFIDENTIAL: Copyright Hyperoptic Ltd 2015

The “traditional” technology, using copper phone lines designed for voice calls, this technology provides distance-dependent speeds, with high variability in performance and speedsAverage download Speed: 9 Mb (upload 0.5 Mb)*

‘Up to’ 17 Mb Standard Broadband

Page 3 of 35 * Ofcom’s ‘UK fixed line broadband performance report, Published Oct-14’.



WHO WE WORK WITH

FTTC brings Fibre to the street cabinet only. The remainder of the connection uses copper phone lines, and is distance dependent in the same wayAverage download Speed: 42 Mb (upload 6.5 Mb)*

FTTC – “Fibre” Services

HYPEROPTIC SALES PRESENTATION 2015 CONFIDENTIAL: Copyright Hyperoptic Ltd 2015Page 4 of 35 * Ofcom’s ‘UK fixed line broadband performance report, Published Oct-14’.



WHO WE WORK WITH

Dedicated Fibre is connected all the way to the residents’ building, bypassing the copper phone lines. Market leading reliable speeds are delivered all the timeSpeeds offered and delivered: 20 Mb, 100 Mb, 1 Gb (1,000 Mb)

Hyperoptic’s Fibre to the Building

HYPEROPTIC SALES PRESENTATION 2015 CONFIDENTIAL: Copyright Hyperoptic Ltd 2015 of 35



WHO WE WORK WITH

The Hyperoptic service

Fast, Faster, FASTEST Broadband• 135x faster than standard

broadband• 12 Month or No Contract

packages• Broadband only available• Optional phone service • Unlimited downloads

Technically superior broadband• Winner ISPA “Best

Superfast Broadband” 3 years running

• Symmetrical service• Not Distance Dependent• Dedicated Network

engineer for speed

24x7 Customer Care• Fully trained agents – no

outsourcing• Consistent 95% customer

satisfaction rating• Remote diagnostic & issue-

resolution of CPE

Service delivery fast and reliable• 24x7 network operations

and field team• In unit installation team

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• 20Mb download, 1Mb upload• Reliable, consistent entry-level

package• £9/m (+£16 /m phone line rental)

20Mb & Phone 100Mb & Phone 1Gb (1,000Mb) & Phone

• 100Mb download & upload• Consistently fast service for

multiple users• £22 /m (+£16 /m phone line rental)

• 1Gb download & upload• UK’s fastest broadband for heavy

users• £47 /m (+£16 /m phone line rental)



WHO WE WORK WITH

“The only fibre broadband that’s ready for 4K streaming.”Tim, Hyperoptic Champion

HYPEROPTIC SALES PRESENTATION 2015 CONFIDENTIAL: Copyright Hyperoptic Ltd 2015Page 10 of 35



WHO WE WORK WITH

“I now complain that our broadband at work is slower than at home.”Simon, Rainbow Quay




WHO WE WORK WITH

“Gaming has never been better. It feels like cheating.”Kristian, Imperial Wharf




WHO WE WORK WITH

• Hyperoptic conducts survey & produces Install Proposal

• Request residents to register their interest (retrofit)

• Approval with M&E and project lead (New Build)

• Developer / Freeholder signs Wayleave

Design Installation Launch

• Hyperoptic complete installation as agreed

• Fibre is installed to link to Hyperoptic network

• O&M Manual provided

• Target Day 1 Connectivity (New Build)

• Hyperoptic provide broadband & phone to residents

• 24x7 Customer Support• Hyperoptic maintains

and supports

Hyperoptic Process




WHO WE WORK WITH

03 Who we work with cover slideWho we work withWe work closely with property developers to ensure little to no impact, and maximum benefit



WHO WE WORK WITH

Who We Work WithDevelopers

Freeholders

PMC’s

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We work closely with property developers to ensure little to no impact, and maximum benefit

RP/RSL/HA



WHO WE WORK WITH

Who We Work With New BuildDevelopers

Freeholders

PMC’s

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RP/RSL/HARP/RSL/HA



WHO WE WORK WITH

Who We Work With Social HousingDevelopers

Freeholders

PMC’s

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RP/RSL/HA



WHO WE WORK WITH

Who We Work With PremiumDevelopers

Freeholders

PMC’s

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RP/RSL/HA



WHO WE WORK WITH

Who We Work With Private rented sectorDevelopers

Freeholders

PMC’s

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RP/RSL/HA



WHO WE WORK WITH

Key to Scale

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• Openreach structure to ensure focus on non-BT customers

• Appreciation of AltNets and potential of 1 Gig

• Incentive for new Fibre infrastructure• Accepting that infrastructure investment is

good for the future

• ASA has it wrong and is allowing consumers to be confused

• G.Fast would only add to confusion

• Symmetric services are future proof

• Private and public freeholders should not be allowed to hold up ultrafast rollout

• No payments other than loss recovery, if any Wayleave

framework

Not all Fibre is equal

Regulatory

Environment

Fibre Tax Moratoriu

m



WHO WE WORK WITH

Dana Tobak - CEO Hyperoptic

Technology

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