Recognizing Labor Pool Challenges - Driving Knowledge Across the Employee Lifecycle
Dan Gauss OFFSET LABOR CHALLENGES WITH November … Labor Challenges...Comparing the Two Workflows...
Transcript of Dan Gauss OFFSET LABOR CHALLENGES WITH November … Labor Challenges...Comparing the Two Workflows...
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OFFSET LABOR CHALLENGES WITH AS/RS SHUTTLE AUTOMATION
Dan Gauss
November 2017
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Presenter
DAN GAUSSSENIOR PUBLIC RELATIONS ACCOUNT EXECUTIVE, KOROBERI
Dan is responsible for developing written content and managing media relations for Honeywell Intelligrated. Working with the brand since 2011, he has a deep understanding of the materials handling and supply chain industries, with a specialization in automated equipment and software.
Dan earned a bachelor’s degree in journalism from the University of North Carolina at Chapel Hill.
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Agenda
Challenging fulfillment landscape
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Fulfillment workflows
Shuttle solutions
Other AS/RS technologies
ROI – Key value drivers
Questions
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A Challenging Fulfillment Landscape — Customer Demands4
3.8%
14.5%
5 Yr. CAGR
• Frequent online ordering- E-commerce order volumes
are increasing three times faster than the retail industry at large
• Greater product variety- Larger, more volatile
inventories
• Fast (and free) delivery- Growing fulfillment costs
• Mass urbanization- Limited space, more
expensive land
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A Challenging Fulfillment Landscape — Labor
• Order fulfillment is the most crucial and labor-intensive process in a DC
- Labor pool shrinking
- Growing pressures from wage increases
- 4 of the top 10 WERC DC metrics are labor-related
Loading 3.9% Indirect Labor 11.1%
Receiving 2.9%
Putaway 8.3%
Stocking 16.6%
Packing / Checking 6.2%
Replenishment 10.7%
Picking 42.1%Warehouse Labor
Expense
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Poll Question #1
What do you consider the greatest labor challenge for your fulfillment operation?
• Recruiting• Retaining• Training • Cost• Efficiency • Other
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Good Help is Hard to Find — and Retain
• U.S. warehouses face: - 600,000 unfilled jobs- 25% turnover rate- 270,000 new jobs expected by 2018
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Poll Question #2
Which of the following is your operation considering or already implementing to address fulfillment labor challenges?
• Workflow adjustments• Automated equipment• Mobile technology• Other
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Re-engineering the Fulfillment Workflow
Shift from operator-to-goods to goods-to-operator fulfillment
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Comparing the Two Workflows — OTG
• Labor intensive• High walk times• Low pick rates• Diminishing efficiency return• Low capital investment,
high operating cost
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Workers can spend up to half
their time walking between
pick locations, rather than
actually picking.
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Comparing the Two Workflows — GTO
• No walk time
• High pick rates
• Low labor requirements
• Maintains high efficiency as order volumes rise
• Large capital investment, low operating expense
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GTO Overview12
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GTO Effects on Labor
• Improved ergonomics
• Increased safety
• Improved focus
• Greater long-term productivity
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More orders filled with greater
accuracy in less time, using
fewer employees
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AS/RS Shuttle Systems: The Key GTO Enabler
• Greater storage density
• More storage capacity
• Flexible to accommodate layout constraints
• Scalable to accommodate growth
• Quicker access to inventory to feed downstream processes
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How do they work?15
Multiple shuttles can operate in the same aisle to increase throughput capabilities.
Shuttles retrieve inventory in cartons, totes, cases or other storage media from narrow aisles.
Shuttles can travel between levels via shuttle lifts.
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System Flexibility, Reliable Support 16
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Other AS/RS Solutions 17
Carousel
Mini-load
Unit load
BestWorst
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Poll Question #3
What fulfillment metric does your organization feel is most important?
• Cost per pick• Throughput• Labor efficiency• On-time shipments• Mean time to fulfill an order• Inventory turnover
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Operational Benefits that Drive the ROI Equation
• Space utilization - Greater storage density- Avoid/delay facility expansion or new
construction- Handle expanding inventories
• Labor- Direct labor savings- Workers’ comp savings- Combat turnover - Reduce long-term training, recruitment
burden
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• Throughput- Scale as transactional or storage demands increase- Increase throughput using same amount of labor- Reduce order cycle time- Reduce cost per pick
Receiving 15%
Storage 20%
Shipping 15%
Order Fulfillment 50%
Warehouse Costs
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Questions?
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