Damien Francois Damien Francois

EME 6396 Seminar in HPT EME 6396 Seminar in HPT

  UWF UWF

Summer 2010Summer 2010

Home office design for Home office design for

Clinical Research AssociateClinical Research Associate

ScenarioScenario Home office design for Clinical Research Associate (CRA).  This Home office design for Clinical Research Associate (CRA).  This research professional is a liaison between pharmaceutical research professional is a liaison between pharmaceutical companies and clinical research sites such as hospitals, outpatient companies and clinical research sites such as hospitals, outpatient centers and doctors’ offices. The CRA is responsible for ensuring centers and doctors’ offices. The CRA is responsible for ensuring research sites and their personnel are compliant with Federal research sites and their personnel are compliant with Federal Drug Agency (FDA) guidelines on clinical research on human Drug Agency (FDA) guidelines on clinical research on human subjects.  subjects.    CRA job tasks include: Heavy use of computer for internet and communication i.e., email,

word processing, webinars. Faxing Copying Scanning Video and teleconferencing Maintaining and organizing paper and electronic documents .  Heavy phone contact

ProblemProblem

ProblemProblemThe personnel office has concerns about The personnel office has concerns about human computer interaction (HCI) in a human computer interaction (HCI) in a

residential settingresidential setting..

SolutionSolution Office design should:Office design should:

Minimize fatigue and opportunities for Minimize fatigue and opportunities for injury.injury.

Identify and correct the possible human Identify and correct the possible human

computer interaction problems.computer interaction problems.

HPT Process HPT Process

Human Performance Technology (HPT) is the systematic approach to Human Performance Technology (HPT) is the systematic approach to solving human performance problems and increasing productivity. solving human performance problems and increasing productivity.

A Human Performance Consultant (HPC) can use the HPT process of A Human Performance Consultant (HPC) can use the HPT process of analysis, design, development, implementation, and evaluation to analysis, design, development, implementation, and evaluation to assess the Human Computer Interaction (HCI) issues in designing the assess the Human Computer Interaction (HCI) issues in designing the home office for the CRAhome office for the CRA. .

HCI Issues HCI Issues

Potentials hazards from computer use:Potentials hazards from computer use: Monitors placed too close or too far away may cause assume Monitors placed too close or too far away may cause assume

awkward body positions that may lead to eye strain.awkward body positions that may lead to eye strain. Working with your head and neck turned to the side for a Working with your head and neck turned to the side for a

prolonged period loads neck muscles unevenly and increases prolonged period loads neck muscles unevenly and increases fatigue and pain.fatigue and pain.

Viewing the monitor for long periods of time may cause eye Viewing the monitor for long periods of time may cause eye fatigue and dryness. Users often blink less while viewing the fatigue and dryness. Users often blink less while viewing the

monitormonitor..

UsabilityUsability

Usability is the ease of which a user can use a product to achieve their Usability is the ease of which a user can use a product to achieve their goals. Checklist for designing a usable home office includes: goals. Checklist for designing a usable home office includes:

Ergonomics –Ergonomics – Workplace equipment design, to promote safety and Workplace equipment design, to promote safety and productivity and minimize fatigue and discomfort. productivity and minimize fatigue and discomfort.

      Navigation –Navigation – Technology should allow for easy movement between Technology should allow for easy movement between

workstations. workstations.    Safety –Safety – Emergency plans and fire safety. Emergency plans and fire safety.

Appearance –Appearance – Aesthetically pleasing environment. Aesthetically pleasing environment.

Ergonomics Ergonomics

Computer useComputer use

Use of a good chair with a Use of a good chair with a dynamic chair back that is dynamic chair back that is angled slightly to the rear. angled slightly to the rear.

Placement of monitor screen Placement of monitor screen at 2-3" above eye level.at 2-3" above eye level.

An optical glass anti-glare An optical glass anti-glare filter. filter.

A document holder, A document holder, preferably in-line with the preferably in-line with the computer screen.computer screen.

Center monitor and Center monitor and

keyboard in front of you.keyboard in front of you.

Ergonomics Ergonomics

Follow 20/20 rule -Take a 20 Follow 20/20 rule -Take a 20 second break every 20 minutes.second break every 20 minutes.

Use of anti-fatigue floor mats.Use of anti-fatigue floor mats. Use Proper lighting.Use Proper lighting.

Navigation Navigation

Use of Bluetooth technology :Use of Bluetooth technology : To minimize wiring.To minimize wiring.

Reduce risk of tripping Reduce risk of tripping over wire and cords.over wire and cords.

Allow easy navigation from Allow easy navigation from one workstation to one workstation to another. another.

Safety checklistSafety checklist

ElectricalElectrical Cover all unused outlets with safety Cover all unused outlets with safety

plugs.plugs. Ensure all major electrical Ensure all major electrical

appliances are grounded.appliances are grounded. Position televisions, computers, and Position televisions, computers, and

stereo equipment against walls.stereo equipment against walls.

Create emergency plan Create emergency plan Place a list of emergency phone Place a list of emergency phone

numbers near each phone. numbers near each phone. Install smoke detectors.Install smoke detectors. Test all smoke detectors monthly. Test all smoke detectors monthly. Change the batteries in the smoke Change the batteries in the smoke

detectors every 6 months. detectors every 6 months. Strategic placement of Fire Strategic placement of Fire

extinguisher. extinguisher.

AppearanceAppearance Natural Light Natural Light

Pictures/artworkPictures/artwork

Plants Plants

Avoid ClutterAvoid Clutter

Consider Feng Shui color Consider Feng Shui color guide.guide.

References References http://www.ergonomics.ucla.edu/Howto_Laptops.htmlhttp://www.ergonomics.ucla.edu/Howto_Laptops.html

http://www.ergoindemand.com/ergonomic-computer-workstation-guidelinhttp://www.ergoindemand.com/ergonomic-computer-workstation-guidelines.htmes.htm

http://www.osha.gov/SLTC/etools/computerworkstations/index.htmlhttp://www.osha.gov/SLTC/etools/computerworkstations/index.html

http://www.ispi.org/content.aspx?id=54http://www.ispi.org/content.aspx?id=54

http://www.life123.com/home-garden/interior-decorating/feng-shui/feng-shttp://www.life123.com/home-garden/interior-decorating/feng-shui/feng-shui-color-chart.shtmlhui-color-chart.shtml