Dale Carnegie Course - "Effective Communication & Human Relations"
1
Build a Foundation for Success Recall & Use Names • Connect with other business professionals and achieve breakthrough goals • Apply a proven process to recall names and facts Build on Memory Skills & Enhance Relationships Increase Self-Confidence • Utilize a proven process to strengthen relationships • Use our experiences to communicate more confidently Put Stress in Perspective Motivate Others & Enhance Relationships • Handle stress before it handles you • Persuasively communicate in a way so people are moved to action Energize Communications Make Ideas Clear • Become more animated to energize and engage listeners • Communicate clearly and concisely Disagree Agreeably Gain Willing Cooperation • Keep lines of communication open even when we disagree • Create a “win-win” environment Manage Our Stress Develop More Flexibility • Increase our ability to manage worry and stress • Use flexibility to create positive change Build Others through Recognition Inspire Others • Give positive feedback on the strengths in others • Inspire others to take action Demonstrate Leadership Celebrate Achievements & Renew Goals • Deal with challenging interpersonal situations more effectively • Identify major successes and commit to continuous improvement “Over the last two years we grew 29 and 24 percent. This year we have a good opportunity to have another year of strong growth. We could not have experienced this growth without Dale Carnegie Training.” George Little President HDR Engineering, Inc. “Over the last two years we grew 29 and 24 percent. This year we have a good opportunity to have another year of strong growth. We could not have experienced this growth without Dale Carnegie Training.” George Little President HDR Engineering, Inc. sacramento.dalecarnegie.com sacramento.dalecarnegie.com FOLLOW US ONLINE: FOLLOW US ONLINE: It’s time to get human again with Dale Carnegie Training ® – the original and still the best resource for developing the people side of business. It’s time to get human again with Dale Carnegie Training ® – the original and still the best resource for developing the people side of business. For over 100 years, Dale Carnegie Training ® has been dedicated to developing people for success. Through a process that uses team dynamics and group activities, the Dale Carnegie Course ® will help you improve your capabilities in leadership, communication, interpersonal skills, and other critical skills required in today's competitive business environment. You’ll learn to strengthen relationships, manage stress, and handle fast-changing workplace conditions. You’ll be better equipped to perform as an effective communicator, creative problem-solver, and focused leader. And, you’ll develop an attitude that allows you to initiate with confidence and enthusiasm. This course will power you to move far beyond your comfort zone as you stretch for and attain new goals. The training focuses on five interrelated key areas that are critical for success: 1. Build Greater Self-Confidence 2. Strengthen People Skills 3. Enhance Communication Skills 4. Develop Leadership Skills 5. Reduce Stress and Improve our Attitude The training is highly interactive, participative, gives practical techniques that can be applied right away, weekly coaching for improvement, and follow-up for reinforcement of skills. At the end of the training, you'll have a solid foundation on which to build lifelong professional growth and performance improvement. What Our Customers Are Saying For over 100 years, Dale Carnegie Training ® has been dedicated to developing people for success. Through a process that uses team dynamics and group activities, the Dale Carnegie Course ® will help you improve your capabilities in leadership, communication, interpersonal skills, and other critical skills required in today's competitive business environment. You’ll learn to strengthen relationships, manage stress, and handle fast-changing workplace conditions. You’ll be better equipped to perform as an effective communicator, creative problem-solver, and focused leader. And, you’ll develop an attitude that allows you to initiate with confidence and enthusiasm. This course will power you to move far beyond your comfort zone as you stretch for and attain new goals. The training focuses on five interrelated key areas that are critical for success: 1. Build Greater Self-Confidence 2. Strengthen People Skills 3. Enhance Communication Skills 4. Develop Leadership Skills 5. Reduce Stress and Improve our Attitude The training is highly interactive, participative, gives practical techniques that can be applied right away, weekly coaching for improvement, and follow-up for reinforcement of skills. At the end of the training, you'll have a solid foundation on which to build lifelong professional growth and performance improvement. What Our Customers Are Saying THE DALE CARNEGIE COURSE ® Effective Communications & Human Relations Skills for Success - 8 Weeks THE DALE CARNEGIE COURSE ® Effective Communications & Human Relations Skills for Success - 8 Weeks Session Objectives Session Objectives Dale Carnegie Training provided by: Robert M. Scherer & Associates, Inc. 333 University Avenue, Suite 200 (916) 565-7479 Main Office Sacramento, CA 95825 [email protected] Dale Carnegie Training provided by: Robert M. Scherer & Associates, Inc. 333 University Avenue, Suite 200 (916) 565-7479 Main Office Sacramento, CA 95825 [email protected] Time Commitment: 8 sessions, 1 session/week, 3 hours/session Time Commitment: 8 sessions, 1 session/week, 3 hours/session The vast majority of Dale Carnegie Training® local franchising organizations in the U.S. have been accredited by the Accrediting Council for Continuing Education and Training (ACCET). Copyright © 2009 Dale Carnegie & Associates, Inc. All rights reserved. Version 6.0IS The vast majority of Dale Carnegie Training® local franchising organizations in the U.S. have been accredited by the Accrediting Council for Continuing Education and Training (ACCET). Copyright © 2009 Dale Carnegie & Associates, Inc. All rights reserved. Version 6.0IS “Strong communication and people skills are the most fundamental and significant human factors for business success.” “Strong communication and people skills are the most fundamental and significant human factors for business success.”
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Transcript of Dale Carnegie Course - "Effective Communication & Human Relations"
Build a Foundation for Success
Recall & Use Names
• Connect with other business professionals and achieve breakthrough goals
• Apply a proven process to recall names and facts
Build on Memory Skills & Enhance Relationships
Increase Self-Confidence
• Utilize a proven process to strengthen relationships
• Use our experiences to communicate more confidently
Put Stress in Perspective
Motivate Others & Enhance Relationships
• Handle stress before it handles you • Persuasively communicate in a way so
people are moved to action
Energize Communications
Make Ideas Clear
• Become more animated to energize and engage listeners
• Communicate clearly and concisely
Disagree Agreeably
Gain Willing Cooperation
• Keep lines of communication open even when we disagree
• Create a “win-win” environment
Manage Our Stress
Develop More Flexibility
• Increase our ability to manage worry and stress
• Use flexibility to create positive change
Build Others through Recognition
Inspire Others
• Give positive feedback on the strengths in others
• Inspire others to take action
Demonstrate Leadership
Celebrate Achievements & Renew Goals
• Deal with challenging interpersonal situations more effectively
• Identify major successes and commit to continuous improvement
“Over the last two years we grew 29 and 24 percent. This
year we have a good opportunity to have another year of
strong growth. We could not have experienced this growth
without Dale Carnegie Training.”
George Little
President
HDR Engineering, Inc.
“Over the last two years we grew 29 and 24 percent. This
year we have a good opportunity to have another year of
strong growth. We could not have experienced this growth
without Dale Carnegie Training.”
George Little
President
HDR Engineering, Inc.
sacramento.dalecarnegie.com sacramento.dalecarnegie.com
FOLLOW US ONLINE:
FOLLOW US ONLINE:
It’s time to get human again with Dale Carnegie Training®
– the original
and still the best resource for developing the people side of business.
It’s time to get human again with Dale Carnegie Training®
– the original
and still the best resource for developing the people side of business.
For over 100 years, Dale Carnegie Training® has been
dedicated to developing people for success.
Through a process that uses team dynamics and group
activities, the Dale Carnegie Course® will help you improve
your capabilities in leadership, communication,
interpersonal skills, and other critical skills required in
today's competitive business environment.
You’ll learn to strengthen relationships, manage stress, and
handle fast-changing workplace conditions. You’ll be better
equipped to perform as an effective communicator,
creative problem-solver, and focused leader. And, you’ll
develop an attitude that allows you to initiate with
confidence and enthusiasm.
This course will power you to move far beyond your
comfort zone as you stretch for and attain new goals.
The training focuses on five interrelated key areas that are
critical for success:
1. Build Greater Self-Confidence
2. Strengthen People Skills
3. Enhance Communication Skills
4. Develop Leadership Skills
5. Reduce Stress and Improve our Attitude
The training is highly interactive, participative, gives
practical techniques that can be applied right away, weekly
coaching for improvement, and follow-up for
reinforcement of skills.
At the end of the training, you'll have a solid foundation on
which to build lifelong professional growth and
performance improvement.
What Our Customers Are Saying
For over 100 years, Dale Carnegie Training® has been
dedicated to developing people for success.
Through a process that uses team dynamics and group
activities, the Dale Carnegie Course® will help you improve
your capabilities in leadership, communication,
interpersonal skills, and other critical skills required in
today's competitive business environment.
You’ll learn to strengthen relationships, manage stress, and
handle fast-changing workplace conditions. You’ll be better
equipped to perform as an effective communicator,
creative problem-solver, and focused leader. And, you’ll
develop an attitude that allows you to initiate with
confidence and enthusiasm.
This course will power you to move far beyond your
comfort zone as you stretch for and attain new goals.
The training focuses on five interrelated key areas that are
critical for success:
1. Build Greater Self-Confidence
2. Strengthen People Skills
3. Enhance Communication Skills
4. Develop Leadership Skills
5. Reduce Stress and Improve our Attitude
The training is highly interactive, participative, gives
practical techniques that can be applied right away, weekly
coaching for improvement, and follow-up for
reinforcement of skills.
At the end of the training, you'll have a solid foundation on
which to build lifelong professional growth and
performance improvement.
What Our Customers Are Saying
THE DALE CARNEGIE COURSE®
Effective Communications & Human Relations Skills for Success - 8 Weeks
THE DALE CARNEGIE COURSE®
Effective Communications & Human Relations Skills for Success - 8 Weeks
Session Objectives Session Objectives
Dale Carnegie Training provided by: Robert M. Scherer & Associates, Inc. 333 University Avenue, Suite 200 (916) 565-7479 Main Office Sacramento, CA 95825 [email protected]
Dale Carnegie Training provided by: Robert M. Scherer & Associates, Inc. 333 University Avenue, Suite 200 (916) 565-7479 Main Office Sacramento, CA 95825 [email protected]
Time Commitment: 8 sessions, 1 session/week, 3 hours/session Time Commitment: 8 sessions, 1 session/week, 3 hours/session
The vast majority of Dale Carnegie Training® local franchising organizations in the U.S. have been accredited by the Accrediting Council for Continuing Education and Training (ACCET). Copyright © 2009 Dale Carnegie & Associates, Inc. All rights reserved. Version 6.0IS
The vast majority of Dale Carnegie Training® local franchising organizations in the U.S. have been accredited by the Accrediting Council for Continuing Education and Training (ACCET). Copyright © 2009 Dale Carnegie & Associates, Inc. All rights reserved. Version 6.0IS
“Strong communication and people
skills are the most fundamental and
significant human factors for
business success.”
“Strong communication and people
skills are the most fundamental and
significant human factors for
business success.”
