Outcomes throughtechnology

Enhance your workflow possibilities with Cyclone.

Cyclone in Government& Commercial

www.cyclone.co.nz/government www.cyclone.co.nz/commercial

Cyclone is a significant reseller in the business to business sector, managing the largest single computer fleet in New Zealand with over 50,000 devices under management on 36 month life cycles.

Since it’s inception, Cyclone has been one of only 3 resellers that form part of the NZ All of Government IT Hardware Supply contract. Our credibility and capability is proven.

We source directly, deploy and support a wide range of vendor products including: Apple, HP, HPe, Aruba, Microsoft. Lenovo, Dell and Acer.

Cyclone is a New Zealand privately owned company with full branch offices in Auckland, Wellington, Christchurch and Dunedin employing over 100 staff.

We believe that our knowledge and experience in cross platform enterprise solutions and the integration of these solutions is unparalleled in the New Zealand market.

At Cyclone, our experienced staff include ICT specialists, engineers and professional learning advisors. Infrastructure, wireless networks, device management, security, procurement, professional development and licensing are all important to ensuring your organisation’s success.

To speak with one of our specialised staff, don’t hesitate to get in touch.

Give employees the tools they need to collaborate and create with a range of devices.

Procurement

Leasing Options

Device Deployment/Management

Helpdesk/RemoteManagement

Infrastructure

Learn more at www.cyclone.co.nz0800 686 686

Why Cyclone

Applications Training

Apple, Microsoft, Google

Software Licensing

Cyclone provides a number of ways for you to procure devices including:

Learn more at www.cyclone.co.nz0800 686 6860800 686 686

ProcurementYou need to understand what you are buying and why, how it will affect your business and what the potential risks are. Procurement simplified. Procurement redefined.

• Full peripherals selection• Complete life cycle management including:

- Procurement - Image deployment - Asset tagging - On-site deployment and disposal

• Full Service/Help Desk (On-site and/or Remote) with Ticketing and Reporting

• Multiple operating systems training including: - Microsoft: - Office 365 - SharePoint - Teams - OneNote - Apple iOS and macOS - Google

Multiple Purchase Options Available:

Cyclone is able to provide full Solution Options that include:

• Hardware - desktops, portables, mobiles• Management Systems (MDM, desktops)• Software Applications/Licensing• Infrastructure:

- Servers/Cloud - Switches - Firewalls - Back-ups/Recovery - Storage (on-site and cloud)

• Data Security: - Gateway - Network - Device - Physical Security: - Digital CCC - Locking mechanisms

Procurement is the full range of activities related to purchasing goods and services. This may range from contracting for an entire service to purchasing small assets. Our procurement does not end at the commissioning of the product, but may span the entire life cycle. It involves options, and critical “make or buy” decisions.

Purchasing merely reflects the act of acquisition, while procurement encompasses more elements of the supply chain.

• All of Government (AOG) if appropriate/applicable• Subscription service options available including

finance or operating leases• Multiple leasing partners available to provide

customer options• “As A Service” provision is available to enable

flexibility around changing needs over time• Staff buying options.

• Account Management to enable bespoke quotations and purchase solutions

• Online portal access via customised catalogues that enable - Specific products (or full range) for your site - View only access - Quoting only access with internal approval escalation option

• EDI integration into your ERP systems

0800 686 686 Learn more at www.cyclone.co.nz

Leasing Options

Financial Services

Cyclone works with a number of finance companies and is therefore able to provide competitive options for your organisation. These may include*:

• Apple Financial Services

• HPE Financial Services

• Flexigroup

• Maia Financial

*We can also include a provider of your choice.

Differing options may include:

• Variable periods of leasing (12, 24, 36 or 48 months)

• Both finance and operating leases

• Flexible “As A Service” options (allowing for variable fleet sizes over time) as well as significant reporting functionality enabling wise resourcing and fleet management choice for the customer

• Technology upgrades during the life of the lease may be possible

• End of life buy-out option

“Unitec has a very strong relationship with Cyclone who have stood by and supported us for many years as pro-viders of not only our entire PC and Apple fleet, but also licensing, training and when needed have supplied us with support staff. They know the technology sector extremely well and as such are trusted advisors we look to for

advice and guidance to help us achieve our goals.”

Hamish Martin, Director - Information TechnologyUnitec Institute of Technology

0800 686 686 Learn more at www.cyclone.co.nz

Cyclone is one of the few suppliers to government under the AOG procurement/ supply contracts. Brands under this scheme include Acer, Apple, Lenovo, Microsoft, HP and Dell.

What this means for organisations who have joined this particular AOG supply agreement is, with certain hardware vendors, up to 10% less than normal pricing.

There are also other advantages including significant after sales support agreements and access to training facilitators familiar with Apple, Microsoft and Google eco-systems.

All of Government - IT Hardware

Software LicensingCyclone has a specialist software licensing team compromised of 5 staff, focused entirely on the fulfillment of licensing and agreements. We are one of few companies with Microsoft LSP designation.

Our specialist team members can work with you to find the very best Software solution for your requirements under the most favourable licensing agreements, including software upgrades, new software installations and software renewals.

We can navigate complex licensing agreements to save your organisation time and money.

(For those agencies enabled)

0800 686 686

Cyclone Managed Services

Organisations across New Zealand have benefited from Cyclone’s skills and experience supporting their bespoke environments. Whether you need someone on-site to provide immediate, scheduled or on-demand support or remote phone and technical support, Cyclone has options to suit your needs. Through dedicated support teams and our Service Desk you can be guaranteed the best service.

In addition to remote or on-site technical support, Managed Service clients have assigned Account Managers and access to Ministry of Education accredited trainers for assistance with strategic planning, hardware & software procurement. Cyclone will ensure cohesion between technical infrastructure, support and staff training.

Access to Cyclone’s nationwide team of specialists ensures investment in new technologies, best practice and embedded work flow will likely result in improved organisation and social outcomes.

Managed Services

Cyclone has the ability to offer dedicated ticket-based Help-Desk procedures. This enables us both to prioritise and track site issues from inception through to resolution.

Comprehensive systems allow robust customer reporting ensuring that there is visibility of how and when such inquiries are made as well as agreed service level outcomes.

Help Desk ServicesThe Cyclone engineering team maintains current networking and infrastructure knowledge and experience. We provide best practice implementation and support to education and government agencies as well as public and private organisations across New Zealand.

Networks & Infrastructure

0800 686 686 Learn more at www.cyclone.co.nz

Business devices can be managed by Cyclone, allowing applications and configurations to be distributed to devices wirelessly, with no user interaction. New devices can be configured before being delivered to your organisation to speed up deployment time.

The aim is to simplify deployment and save precious staff resources for their core functions. Cyclone is able to provide whole of life management for your hardware fleet including warranty and non-warranty based incidents, all via our professional Service Desk.

Device Management & Deployment

Our remote management tools enable our technical team to

tend to tasks remotely, allowing your local employees to focus on more important resource use.

Often our systems are able to detect and fix system issues

even before the organisation knows that it exists.

Remote support is particularly relevant for smaller or regional organisations, all at a sensible price that may pleasantly surprise you.

A number of government agencies are currently using this ability to support their local staff and provide a way to escalate issues quickly.

Remote Management

The development of cloud technology is changing the way that technology is used in organisations. By making the use of cloud technology, organisations can reduce their costs whilst increasing collaboration, productivity and flexibility.

Cloud Transformation

0800 686 686 Learn more at www.cyclone.co.nz

TrainingCyclone is a Ministry of Education (MOE) Accredited Professional Learning Development Provider. As a company we meet the high level of expectations around capability and professionalism.Cyclone has a number of permanent employees who are MOE Accredited Facilitators - all NZ trained teachers who now deliver adult education in their speciality applications and OS areas.

Microsoft, Apple (both iOS and macOS) and Google eco-systems are each supported. With permanent staff, accred-ited contracted staff and also strategic partnerships with other specialist providers, we are able to offer nation-wide training options for your staff.

Large organisations have used our services to provide on-site training including:

Apple:iOS• O365 end user induction• Mobility deployment management• Appropriate application selection, implementation

and end user induction• Apple apps induction• Work place collaboration

macOS:• O365 end user induction• Appropriate application selection, implementation

and end user induction• Apple apps induction• Working with Windows and Google• Work place collaboration

Microsoft:• SharePoint design, implementation and end user

induction• Teams implementation and end user induction• OneNote end user induction• O365 migration and end user induction• Work place collaboration

Google:• G Suite for Enterprise• Work place collaboration• Chrome Management Console

Cyclone manages the full life cycle of the largest single computer fleet in New Zealand (50,000+). With four branches and 100+ staff with

specialties including account management, infrastructure design and deployment, engineering support across multiple platforms, training

and an extremely effective Service Desk.

We look forward to working with your organisation to offer a professional and cost effective service.

Phone 0800 686 686

Visitwww.cyclone.co.nz/government

www.cyclone.co.nz/commercial