Cyberoam Reports Guide Version 6.0 - Cyberoam : Securing You

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IMPORTANT NOTICE Elitecore has supplied this Information believing it to be accurate and reliable at the time of printing, but is presented without warranty of any kind, expressed or implied. Users must take full responsibility for their application of any products. Elitecore assumes no responsibility for any errors that may appear in this document. Elitecore reserves the right, without notice to make changes in product design or specifications. Information is subject to change without notice.

SOFTWARE LICENSE

The software described in this document is furnished under the terms of Elitecore’s software license agreement. Please read these terms and conditions carefully before using the software. By using this software, you agree to be bound by the terms and conditions of this license. If you do not agree with the terms of this license, promptly return the unused software and manual (with proof of payment) to the place of purchase for a full refund.

LIMITED WARRANTY

Software: Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore: (1) the media on which the Software is furnished will be free of defects in materials and workmanship under normal use; and (2) the Software substantially conforms to its published specifications except for the foregoing, the software is provided AS IS. This limited warranty extends only to the customer as the original licenses. Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be, at Elitecore or its service center’s option, repair, replacement, or refund of the software if reported (or, upon, request, returned) to the party supplying the software to the customer. In no event does Elitecore warrant that the Software is error free, or that the customer will be able to operate the software without problems or interruptions.

DISCLAIMER OF WARRANTY

Except as specified in this warranty, all expressed or implied conditions, representations, and warranties including, without limitation, any implied warranty or merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing, usage, or trade practice, and hereby excluded to the extent allowed by applicable law. In no event will Elitecore or its supplier be liable for any lost revenue, profit, or data, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use the product even if Elitecore or its suppliers have been advised of the possibility of such damages. In the event shall Elitecore’s or its suppliers liability to the customer, whether in contract, tort (including negligence) or otherwise, exceed the price paid by the customer. The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose. In no event shall Elitecore or its supplier be liable for any indirect, special, consequential, or incidental damages, including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this manual, even if Elitecore or its suppliers have been advised of the possibility of such damages.

RESTRICTED RIGHTS

Copyright 2000 Elitecore Technologies Ltd. All rights reserved. Cyberoam, Cyberoam logo are trademark of Elitecore Technologies Ltd. Information supplies by Elitecore Technologies Ltd. Is believed to be accurate and reliable at the time of printing, but Elitecore Technologies assumes no responsibility for any errors that may appear in this documents. Elitecore Technologies reserves the right, without notice, to make changes in product design or specifications. Information is subject to change without notice

Corporate Headquarters

Elitecore Technologies Ltd. 904 Silicon Tower, Off. C.G. Road, Ahmedabad – 380015, INDIA www.cyberoam.com

http://www.cyberoam.com/

Cyberoam Reports

About this guide Welcome to the Reports guide of Cyberoam – The Corporate IT Resource Management software. The Cyberoam Reports guide is designed to help you get familiar with using and understanding the reports. This guide is intended for reference purpose.

Note The Corporate and individual names, data and images in this guide are for demonstration purposes only and do not reflect the real data

If you are new to the software, use this guide along with the ‘Cyberoam User Guide’

Guide Sets

Guide Describes

Installation & Registration Guide Installation & registration of Cyberoam User Guide Part I – Basic Configuration Basic configuration of Cyberoam Part II – Management Management and Customization of

Cyberoam Reports Guide Detailed reports/statistics Console Guide Console Management Client Guide Installation & configuration of Cyberoam

Clients Analytical tool Guide Using the Analytical tool for diagnosing and

troubleshooting common problems These documents are available at the site: www.cyberoam.com/cyberoam/product.htm

eLitecore Technologies Ltd. 1

http://www.cyberoam.com/cyberoam/product.htm

Cyberoam Reports

Technical Support You may direct all questions, comments, or requests concerning the software you purchased, your registration status, or similar issues to Customer care/service department at the following address: Corporate Office eLitecore Technologies Ltd. 904, Silicon Tower Off C.G. Road Ahmedabad 380015 Gujarat, India. Phone: +91-79- 6405600 Fax: +91-79-6462200 Web site: www.elitecore.com Cyberoam contact: Technical support (Corporate Office): +91-79- 6400707 Email: [email protected] site: www.cyberoam.com Visit www.cyberoam.com for the regional and latest contact information.


http://www.elitecore.com/

mailto:[email protected]

http://www.elitecore.com/

http://www.cyberoam.com/

Cyberoam Reports

Typographic Conventions Material in this manual is presented in text, screen displays, or command-line notation.

Item Convention Example

Server Machine where Cyberoam Software - Server component is installed

Client Machine where Cyberoam Software - Client component is installed

User The end user Username Username uniquely identifies the user of the system Topic titles Shaded font

typefaces Introduction

Subtitles Bold & Black typefaces Notation conventions

Cross references

Hyperlink in different color

refer to Customizing User database Clicking on the link will open the particular topic

Notes & points to remember

Bold typeface between the black borders

Note


Cyberoam Reports

Contents

About this guide .........................................................................................................................................................1 Guide Sets .................................................................................................................................................................1 Technical Support ......................................................................................................................................................2 Typographic Conventions ..........................................................................................................................................3

Contents.................................................................................................................................................................4

Introduction to Cyberoam...........................................................................................................................................6 Cyberoam Reports .....................................................................................................................................................7

Accessing Reports .................................................................................................................................................8 Navigation controls.................................................................................................................................................9

Select Report type..............................................................................................................................................9 Select Date.........................................................................................................................................................9 Select Report Format .......................................................................................................................................10 Working with Report Icons ...............................................................................................................................11 Sorting Columns in report.................................................................................................................................11

Interpreting reports.......................................................................................................................................................12

Trends......................................................................................................................................................................12

Web trends...........................................................................................................................................................12 Hourly trends....................................................................................................................................................12

Daily hits – Organization wise ......................................................................................................................13 Daily – Top 3 Users......................................................................................................................................14 Daily – Top 3 Sites accessed .......................................................................................................................14

Weekly trends ..................................................................................................................................................16 Organization wise - Total hits for past 7 days...............................................................................................17 User wise - Total hits for past 7 days ...........................................................................................................18 Site wise - Total hits for past 7 days.............................................................................................................19

Monthly trends..................................................................................................................................................20 Monthly trend of Organization (Organization wise Monthly Trend)...............................................................20 Monthly trend of User (top 3) (User wise Monthly trend) ..............................................................................21 Monthly trend for Sites (top 3) (Site wise Monthly trend)..............................................................................23

Customized web trends........................................................................................................................................24

Hourly trends....................................................................................................................................................24 Weekly trends ..................................................................................................................................................25 Monthly trend ...................................................................................................................................................26

Cache.......................................................................................................................................................................28

System usage ......................................................................................................................................................28 CPU utilization..................................................................................................................................................28 Page faults .......................................................................................................................................................28 Cache Disk space utilization ............................................................................................................................29 Summary report ...............................................................................................................................................29

Cache statistics ....................................................................................................................................................30 Percentage Bandwidth Gain.............................................................................................................................30 Cache Efficiency ..............................................................................................................................................30 Median Service Time........................................................................................................................................30 Summary report ...............................................................................................................................................31

Web surfing reports..................................................................................................................................................32

Group wise Exclusive report.............................................................................................................................34 Group wise Customized Report .......................................................................................................................35

User wise .............................................................................................................................................................36 Site visit report .................................................................................................................................................36 Site wise Request ............................................................................................................................................37


Cyberoam Reports

Request wise Summary report .........................................................................................................................38 HTTP Data transfer ..........................................................................................................................................39 Site wise Data transfer .....................................................................................................................................40 Data transfer Summary ....................................................................................................................................41 HTTP hits by Contents .....................................................................................................................................42 Content-type wise – Requests .........................................................................................................................43 Content type wise – Requests Summary .........................................................................................................44

Customized Web surfing report............................................................................................................................45 Search..............................................................................................................................................................45

Internet Usage..........................................................................................................................................................47

Group wise Exclusive report.............................................................................................................................49 User wise .............................................................................................................................................................50

User wise - Date wise Data transfer report...................................................................................................51 User wise Session wise Internet Usage report.............................................................................................52

User wise Surfing report...................................................................................................................................53 User wise – Date wise Surfing time..............................................................................................................54

Customized Internet Usage reports......................................................................................................................55 Search..............................................................................................................................................................55

Printer usage............................................................................................................................................................57

User wise Printer Usage...................................................................................................................................57 User wise - Date wise usage report .............................................................................................................58 Printer Usage Summary report.....................................................................................................................59

Mail ..........................................................................................................................................................................60 Audit Log..................................................................................................................................................................61

Customized Audit log report .................................................................................................................................62 Search..............................................................................................................................................................62

Quick reference....................................................................................................................................................63


Cyberoam Reports Introduction to Cyberoam


Introduction to Cyberoam Cyberoam is a complete IT resource Management software that enables Business houses, Educational institutes and other organizations to monitor and manage IT resources. It also provides better Bandwidth management, increases Employee productivity and reduces legal liability associated with undesirable Internet content. Cyberoam presents an integrated approach to managing your Organization’s IT resources. Cyberoam is designed to help, manage how employees use the Internet through monitoring and reporting. It will help in dealing with the lost productivity in a responsible manner that helps organization to maximize the benefits of the Internet as a valuable business resource. Robust Internet scheduling, filtering & blocking, allows you to protect your organization and maximize use of your assets. It helps to evaluate the traffic and regulate its flow through the Network in accordance with pre-established management policies. Cyberoam:

• Monitors incoming and outgoing traffic • Manages real Internet time • Monitors Web access • Manages User access • Restricts access

Cyberoam peeps into all the Web requests & responses and gathers the complete details on the each transaction between User and Server. The information gathered includes: 1. Time & day of the request & response 2. File type, Content type – accessed 3. Complete URL 4. Total Data uploaded/downloaded 5. Bandwidth utilized 6. Cache utilized 7. Volume of mails sent & received 8. History of all the requests

The gathered data can be used to monitor and analyze all the User activities. Cyberoam aggregates gathered data, stores it, and makes it available to you in the form of reports that you can view and download.

Cyberoam Reports Cyberoam Reports


Cyberoam Reports As the organization develops and implements resource usage policies using Cyberoam, three general phases are to be followed: 1. Monitor User activity 2. Analyze User activity 3. Manage User activity by implementing the refined controls Cyberoam provides extensive reports that can help to analyze all the User activities like sites surfed, amount of data transferred and surfing time, carried out by user, group and so on. A range of summary and detailed reports are available to assess and understand organizations Internet usage trends. Track and analyze traffic, site usage, people activity with Cyberoam reports. Use the Cyberoam Reporting module to: 1. Identify key trends 2. Track and analyze user activity 3. Measure and manage the effectiveness of Cyberoam policies

Reports can establish organization's Web browsing patterns, the source, destination and volume of e-mail traffic, and other ways organization is using its Internet connection, such as usage of audio services, cache efficiency reports. Wide variety of tabular and graphical reports can be generated to assist in analyzing data gathered. Cyberoam provides customizable reports which enables to answer your organization's most specific and challenging questions. By providing both pre-defined and customizable utilization reports, Cyberoam helps you pinpoint problems, assist in analysis and produce trending information. It all adds up to convenient, fast access to key information that allows you to monitor and report on performance, utilization as well as assess and plan for critical needs in the future. Reports in Cyberoam are grouped as follows: 1. Trends show Internet usage over a certain period of time in the graphical format. With Cyberoam

trends graphs, you can visualize and understand important web surfing trends across your organization.

2. Cache reports can identify cache usage patterns, effectiveness and bandwidth

gained. Monitoring memory and cache usage helps in assessing system’s performance. It helps in knowing how much cache is utilized and when and occurrences of page faults.

3. Audit Log report can identify what action was taken by whom and when. 4. Web surfing reports gives the details of sites surfed by the various users along with the list of

frequently visited sites. These reports are further grouped Organization wise, Group wise and

Cyberoam Reports Cyberoam Reports


User wise i.e. from generalized to the specific. Administrators can drill down through Organization wise reports to find more information about the specific web surfing patterns of the individual User or can directly view the User wise web surfing report.

5. Internet Usage reports give the comprehensive details of Internet usage by all the users. It gives

the details of all the data transfer activities carried out by every user. With details based on Data transfer and sites visited Administrator can keep track of what is coming in and going out on Internet

6. Mail reports gives the information/statistics on the volume of the Email messages passing

through the system both in terms of quantity and size measured in bytes

7. Printer Usage reports gives the details on how the printing facility is used i.e. number of pages

printed per user

Accessing Reports

Two ways to access reports: 1. After logging on to Cyberoam Web Console, click on the Reports link to open the reports webpage

in a new window

2. Without logging on to Cyberoam, click on the Reports link to open the reports login page in a new

window

Cyberoam Reports Navigation controls


Navigation controls

Select Report type

Click the report type Click the Sub report type Click the desired report from menu. To navigate from one report type to another, click the required report type.

Select Date

Tailor the report by setting filters on data by arbitrary date range. Use the Calendar to select the date range of the report. Click Calendar

Click To Select Month list box Month << Previous year < Previous Month Today Today’s date > Next Month >> Next Year



Select Report Format

Alternative reporting formats allow viewing statistics in the reporting style you prefer. Reports can be viewed in the following formats: Tabular Displays the selected report in the tabular format with clear explanation of each metric. Advantage of tabular format is, report can be sorted on different columns and one can drill down from general information to specific information. Graph Displays the selected report in easy to read/understand graphs. It is even possible to save or print the graph. Printable Opens a new window and displays the report in the printer friendly format. Report can be printed from File -> Print. CSV (Comma Separated Value) Exports and saves the report in CSV format. Report can be very easily exported to MS Excel and use all the Excel functionalities to analyze the data. Click the desired format.



Note Report will be displayed in tabular format, if the format is not selected

Working with Report Icons

Report format for the report to be viewed can be changed even after the report selection is made. Reports can be viewed in printable format or can be printed or exported in CSV format for using it at a later stage. Many reports include a graph that represents the data presented in the report’s tables. Each of these functions is accessed by clicking the respective Icon in the report.

Icon How to use

Click to export the displayed report in CSV (Comma Separated Value) format

Click to view the report in Printable format. Select File -> Print to print the report.

Click to view displayed report in the form of graph

Sorting Columns in report

Many report columns can be sorted into ascending or descending order.

To sort a report by any column, click on the column heading. The report is reordered by that column. To reverse the sorting order, click the column heading again.



Interpreting reports Trends

Trends are the graphical representation of the historical data which can be used for analyzing the Internet usage pattern and predicting the future usage. This trends enable to plan future bandwidth requirements by following historical trends. Use to review: Web surfing trends – shows which sites are accessed at most and when Internet access trends - shows when Internet usage is at its highest,enabling you to manage access more efficiently. Apart from the predefined web trends, customized web trends can generated for the specific durations.

Web trends

Web trends track and report on hits i.e. surfing activity and displays the usage pattern over a period of time (hourly/weekly/monthly) in the form of graph. All trends reports let you view information by organization or user or site wise within the user-selected time intervals.

Hourly trends

Screen elements Description

Trend by Generates the trends graph by the duration selected



Select Hourly Each bar in the graph corresponds to hour in a day

Trend for Trend graph can be generated for 1. Organization - as a whole 2. User – for the top 3 users 3. Site – for the top 3 sites

Trend starting from Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified

Daily hits – Organization wise

Displays total hits graph for the organization per hour for the current day X axis – Hours (Each bar in the graph corresponds to an hour of a day) Y axis – Number of hits per hour Legend sequence – Bar color, hour of a day – total hits

Similarly, graph for the previous day (Yesterday), past 7 days, 30 days and 365 days can also be generated. Past 7 days trend graph displays the average hits per day per hour for last 7 days, Past 30 days trend graph displays the average hits per weekday for last 30 days and Past 365 days trend graph displays the average hits per month for last 365 days.



Daily – Top 3 Users

Displays total hits graph for the top 3 Users per hour for the current day X axis – Hours (Each bar in the graph corresponds to an hour of a day) Y axis – Number of hits per hour per user Legend sequence – Bar color, hour of a day, User1 – total hits, User 2 – total hits, User 3 – total hits

Similarly, graph for the previous day (Yesterday), for past 7 days, past 30 days and 365 days can also be generated. Past 7 days trend graph displays the average hits per day, per user for last 7 days, Past 30 days trend graph displays the average hits per weekday, per user for last 30 days and Past 365 days trend graph displays the average hits per month, per user for last 365 days.

Daily – Top 3 Sites accessed

Displays total hits graph for the top 3 sites accessed per hour for the current day X axis – Hours (Each bar in the graph corresponds to an hour of a day) Y axis – Number of hits per hour per site Legend sequence – Bar color, hour of a day, Site1 – total hits, Site 2 – total hits, Site 3 – total hits



Similarly, graph for the previous day (Yesterday), trend of past 7 days, trend of past 30 days and 365 days can also be generated. Past 7 days trend graph displays the average hits per hour, per site for last 7 days, Past 30 days trend graph displays the average hits per weekday, per site for last 30 days and Past 365 days trend graph displays the average hits per month, per site for last 365 days.

Cyberoam Reports



Weekly trends


Trend by Generates the trends graph by the duration selected Select Weekly Each bar in the graph corresponds to a day in a week


Cyberoam Reports



Organization wise - Total hits for past 7 days

Displays total hits graph for the organization in the past/last 7 days X axis – Week day (Each bar in the graph corresponds to a day in a week) Y axis – Number of hits per weekday Legend sequence – Bar color, Weekday, Total hits in a day

Similarly, graph to view the trend of past 30 days and 365 days can also be generated. Past 30 days trend graph displays the average hits per weekday and Past 365 days trend graph displays the average hits per month.

Cyberoam Reports



User wise - Total hits for past 7 days

Displays total hits graph for the top 3 users in the past/last 7 days X axis – Weekdays (Each bar in the graph corresponds to a day in a week) Y axis – Number of hits per weekday per user Legend sequence – Bar color, Weekday, User 1 – total hits, User 2 – total hits, User 3 – total hits

Similarly, graph to view the trend of past 30 days and 365 days can also be generated. Past 30 days trend graph displays the average hits per weekday, per user and Past 365 days trend graph displays the average hits per month, per user.

Cyberoam Reports



Site wise - Total hits for past 7 days

Displays total hits graph for the top 3 sites accessed in the past/last 7 days X axis – Week days (Each bar in the graph corresponds to a day in a week) Y axis – Number of hits per weekday per site Legend sequence – Bar color, Weekday, Site1 – total hits, Site 2 – total hits, Site 3 – total hits

Similarly, graph to view the trend of past 30 days and 365 days can also be generated. Past 30 days trend graph displays the average hits per weekday, per site and Past 365 days trend graph displays the average hits per month, per site.

Cyberoam Reports Interpreting reports Customized web trends


Monthly trends


Trend by Generates the trends graph by the duration selected Select Monthly Each bar in the graph corresponds to a month


Monthly trend of Organization (Organization wise Monthly Trend)

Displays average hits graph for the organization, per month for the past 365 days X axis – Months (Each bar in the graph corresponds to a month in a year) Y axis – Average hits per month Legend sequence – Bar color, Month, average hits per month



Monthly trend of User (top 3) (User wise Monthly trend)

Displays hits wise graph for top three users per month for the past 365 days X axis – Months (Each bar in the graph corresponds to a month in a year) Y axis – Average hits per month per user Legend sequence – Bar color, Month, User 1 – average hits, User 2 – average hits, User 3 – average hits



Monthly trend for Sites (top 3) (Site wise Monthly trend)

Displays hits wise graph for top three sites accessed per month for past 365 days X axis – Months (Each bar in the graph corresponds to a month in a year) Y axis – Average hits per month per site Legend sequence – Bar color, Month, Site 1 – average hits, Site 2 – average hits, Site 3 – average hits



Customized web trends

Web trends track and report on the usage pattern for the selected duration in the form of graph. It shows organization, user, site wise and 1. hourly usage trends 2. weekly usage trends 3. monthly usage trends

Hourly trends


Customized Web Trends Trend by Generates the trends graph by the duration selected

Select Hourly Each bar in the graph corresponds to hour in a day

Trend for Trend graph can be generated for 1. Organization - as a whole 2. User 3. Site – for the top 3 sites 4. User & Site

User name (Only for User trend and User & Site trend)

Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user.



Enter ‘*’ if the graph for all the users is to be generated Site name (Only for Site trend and User & Site trend)

Specify name of the site for which the graph is to be generated Graph will display the access trend of the specified site. Enter ‘*’ if the graph for the top 3 sites accessed is to be generated

Select start hour (Only for Sites trend and User & site trends)

Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified

Weekly trends



Select Monthly Each bar in the graph corresponds to a month

Trend for Trend graph can be generated for 1. Organization - as a whole 2. User 3. Site – for the top 3 sites 4. User & Site

User name Specify name of the user for whom the graph is to be



(Only for User trend and User & Site trend)

generated Graph will display the surfing trend of the specified user. Enter ‘*’ if the graph for all the users is to be generated

Site name (Only for Site trend)



Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified

Number of Weeks Specify the total number of weeks for which the trend is to be generated Trend graph will be plotted for the specified number of weeks from the starting from the start date specified

Monthly trend



Select Monthly



Each bar in the graph corresponds to a month

Trend for Trend graph can be generated for 1. Organization - as a whole 2. User 3. Site – for the top 3 sites 4. User & site

User name (Only for User trend and User & Site trend)

Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user. Enter ‘*’ if the graph for all the users is to be generated

Site name (Only for Site trend)



Trend graph will be plotted for the next 10 hours from the starting hour specified

Cyberoam Reports

Interpreting reports Cache


Cache Cache reports allows Administrator to monitor the amount cache used. Administrator can use this information to determine:

Whether to increase or decrease the cache size? Whether cache is utilized optimally or underutilized? How much Bandwidth is gained? How much cache was used in the last week/month/year?

Cache reports are categorized into: 1) System usage and 2) Cache statistics

System usage

CPU utilization

Displays the Cache CPU utilization over a period of time i.e yearly, monthly, weekly and daily utilization. In addition, shows the maximum and average usage. X axis – Hours Y axis – % usage Blue color – Cache % CPU usage

Page faults

Page faults occur when the system is not able to locate the requested data in the cache. Page faults graph displays the fault rate (number of page faults per minute) occurred over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average usage.

Cyberoam Reports



X axis – Hours Y axis – Page fault rate Blue color – Cache Page faults

Cache Disk space utilization

Displays how much disk space is used over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average usage. X axis – Hours Y axis – Disk space in Bytes Blue color – Cache data

Summary report

Displays the cache usage summary for the selected time period. Time selection options available are: 1) Daily 2) Yesterday 3) Weekly 4) Monthly 5) Yearly

Cyberoam Reports


eLite 30

Cache statistics

Percentage Bandwidth Gain

Displays how much bandwidth is gained i.e. how much data is served from Cache, over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average gain. X axis – Hours/Days/Months Y axis – % Gain Blue color – Bandwidth Gain

Cache Efficiency

Displays the cache efficiency i.e. how much data is served from Cache versus total pages served, over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average gain. X axis – Hours/Days/Months Y axis – Bits/Sec Blue color – Total pages served Orange color – Pages served from Cache

Median Service Time

Displays the time taken by DNS to solve the name query and serve the page, over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average gain. X axis – Hours/Days/Months

core Technologies Ltd.

Cyberoam Reports



Y axis – Time in millisecs Blue color – HTTP service Orange color – DNS service time

Summary report

Displays the cache statistics summary for the selected time period. Time selection options available are: 1) Daily 2) Yesterday 3) Weekly 4) Monthly 5) Yearly

Cyberoam Reports

Interpreting reports Web surfing reports


Web surfing reports This is a fast way to see if your users are focusing on what they should be accessing on the Internet. It also shows what types of sites individual users or groups of users are visiting. Web surfing reports gives details Organization, group or User wise.

Screen Elements Description

Select Date Start and End date Specifies Report period

Select start & end date for the report using Calendar. Refer to Select Date for details

Report format Select the report format from the following format

• Tabular • Graph • Printable • CSV Refer to Report Format fro details

Today’s Report Select to view current date report Reports list Click the report link to view

Cyberoam Reports



Reports Description

Organization Top 10 sites (Visit wise) Displays top ten sites requested/visited.

Click the linked data (site name) to view the list of users with the request counts for the selected site

Top 10 sites (Data transfer wise) Displays top ten sites from which the maximum amount of bytes transfer was requested Click the linked data (site name) to view the user wise data transfer details for the selected site

Top 10 Contents (Hit wise) Displays top ten content-types requested Click the linked data (content-type) to view the list of users with the request counts for the selected content type

Top 10 Contents (Data transfer wise) Displays top ten content-types, data transferred Click the linked data (content-type) to view the user wise data transfer details for the selected site i.e. list of users consuming most of the bandwidth

HTTP Malicious traffic log Displays the list of IP address from where the malicious traffic is generated. It also displays the URL, webcategory and pattern

Group Site Visit Displays Group wise request count

Click the linked data (group name) to view the user wise request counts

HTTP Data transfer Displays Group wise data transfer measured in bytes Click the linked data (group name) to view the user wise data transferred

HTTP hits by Content hits Displays Group wise content-type request counts Click the linked data (group name) to view the user wise request counts

HTTP data transfer by Content Displays Group wise content-type transfered Click the linked data (group name) to view the user wise content-type transfered

Group wise Exclusive Displays the group wise summary Refer Group wise Exclusive report for details

Group wise Customized User Site Visit

Displays Sites requested

Cyberoam Reports



For details refer to Site visit report HTTP Data transfer Displays User names who have requested data transfer

For details refer to HTTP Data transfer report

HTTP Hits by Content type Displays User names who have requested content types For details refer to HTTP Content type - Requests report

HTTP Data transfer by Content type Displays Content types-data transfer requests For details refer to HTTP Content type - Data transfer wise report

Group wise Exclusive report

Displays the User wise surfing details for all the users defined in the selected group

Report columns Description

Report title Exclusive Web surfing report Report date Report duration Report Icons Report will be displayed in the format selected

To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details

User name User name with which User has surfed Date Surfing data and time URL URL accessed

Cyberoam Reports



Data transfer Total data transferred from the URL Requests Total requests for the URL

Group wise Customized Report

Displays the User wise surfing details for all the users defined in the selected group for the seleected number of sites


Report title Customized Web surfing report Sr No Serial number Name of the person User name Surfing time Total time the user has surfed in Hours:Minutes Name of Uploaded files Uploaded file names Uploaded data volume Total uploaded data in Bytes Downloaded data volume Total downloaded data in Bytes Top 3 sites Top 3 sites surfed by the user & number of hits/per site

Cyberoam Reports



User wise

Site visit report


Report title Top Users Report date Report duration Report Icons Report will be displayed in the format selected

If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details

Next report format Select the format for the drilled down report. Drilled down report will be displayed in the selected report Drill down the report to view the Site wise Request report for the selected User

User name link User name Click User name to display Site wise Request report

Number of requests Number of times the Request was placed by the User Show all button Displays all the Users

Cyberoam Reports



Site wise Request


Report title Top Sites for User Report date Report duration User name User name Report Icons Report will be displayed in the format selected


Next report format Select the format for the drilled down report. Drilled down report will be displayed in the selected report Drill down the report to view the Request wise Summary report for the selected User

Site name Site Requested/visited Number of requests Number of times the Site was requested/visited by the selected User

Click Number of requests to view Request wise Summary report for the User

Cyberoam Reports



Request wise Summary report


Report title Request wise Summary report Report date Report duration Report Icons Report will be displayed in the format selected


Next report format Select the format for the drilled down report. Drilled down report will be displayed in the selected report

URL Path Visited/requested URL path No. of Requests Number of times the URL was requested Date Date and time of request

Cyberoam Reports



HTTP Data transfer


Report title Top Users by Data transfer report Report date Report duration Report Icons Report will be displayed in the format selected


Next report format Select the format for the drilled down report. Drilled down report will be displayed in the selected report Drill down the report to view the Site wise Data transfer report for the selected User

User name link

User name Click User name to view Site wise Data transfer for the selected User

Data transfer Click User name to change the display order

Total data transferred from the URL by the User

Show all button Displays all the User

Cyberoam Reports



Site wise Data transfer


Report title Site for User (By Data transfer) report Report date Report duration Report Icons Report will be displayed in the format selected


Next report format Select the format for the drilled down report. Drilled down report will be displayed in the selected report Drill down the report to view the Data transfer Summary report for the selected User

Site name link Site from which data was transferred Data transfer Total data transferred from the site by the User

Click Data transfer to view Data transfer Summary report

Cyberoam Reports



Data transfer Summary


Report title Data transfer Summary report Report date Report duration Report Icons Report will be displayed in the format selected



URL Path Visited/requested URL path Data transfer Total data transferred from the URL Date Date and time of transfer

Cyberoam Reports



HTTP hits by Contents


Report title Content type – Requests report Report date Report duration Report Icons Report will be displayed in the format selected


Next report format Select the format for the drilled down report. Drilled down report will be displayed in the selected report Drill down the report to view the Content-type wise - Requests report for the selected User

User name link

User name Click User name to display Content-type wise – Requests report

Number of requests Number of times the content type was requested Show all link Displays all the Users

Cyberoam Reports



Content-type wise – Requests


Report title Content-type wise – Requests report Report date Report duration Report Icons Report will be displayed in the format selected


Next report format Select the format for the drilled down report. Drilled down report will be displayed in the selected report Drill down the report to view the Content-type wise - Requests summary report for the selected User

Content type Requested Content type Number of requests

Number of times the Content type was requested Click Number of requests to display Content type wise - Requests Summary report

Show all button Displays all the Users

Cyberoam Reports



Content type wise – Requests Summary


Report title Content type wise - Requests Summary report Report date Report duration User name User name Content type Requested Content type URL Path URL Path Date Time and Date of Request Hits Number of requests

Cyberoam Reports

Interpreting reports Customized Web surfing report


Customized Web surfing report

Search

The Search facility enables you to concentrate on the information that you particularly want to see. Search makes it easier to search for people i.e. user & group and sites accessed by the user. When you use Search, you can specify several search criteria. For example, you can search for users by name, group in which he/she is defined, time, specific period and sites which user has accessed. You can even search for user name containing specific alphabet. You can search for a specific user and view the summary or detailed report of the user web surfing activity i.e. site name, number of hits and total data transferred from the site.

Search criteria fields Description

Start and stop date & time Search period Use Calendar to select the search dates

Search type Summary Displays the summary of the search result Details Displays the detailed search result Search Engine Displays the search result if the specified user has used Google

search engine to search any information. Search for Specify the search criteria

Available criteria

1. User 2. Group

User name (Only if Search criteria is ‘User’)

Specify the user name for whom the information is to be searched within the selected time period Searches for the string specified i.e. if ‘A’ is specified the result

Cyberoam Reports

Interpreting reports Customized Web surfing report


will display all the user names starting with ‘A’ or containing ‘A’ Group name (Only if Search criteria is ‘Group’)

Select the group from the list for which the information is to be searched within the selected time period

Site name Specify the site name for which the information is to be searched within the selected time period Searches for the string specified i.e. if ‘A’ is specified the result will display all the sites starting with ‘A’ or containing ‘A’

Cyberoam Reports Interpreting reports Internet Usage


Internet Usage Internet usage report is the comprehensive analysis of Internet usage by all the users. It gives the details of all the data transfer activities carried out by every user. With details based on Data transfer and sites visited Administrator can keep track of what is coming in and going out on Internet. Report generated gives details based on Organization, Package or User.

Reports Description

Organization Date wise usage Displays date wise Internet usage report Top 10 Users (Data transfer wise)

Displays top 10 users who have requested maximum data transfer during the specified period. Click the linked data (User name) to view the date wise data transfer details for the selected user

Top 10 Surfing time Users Displays top ten Users who had used maximum surfing time during the specified period. It displays total surfing time of individual Users Click the linked data (User name) to view the date wise surfing time details for the selected user

Top 10 Groups by Data transfer wise

Displays top ten groups from which maximum data transfer was done



Click the linked data (User name) to view the date wise data transfer and surfing time details for the selected user

Top 10 Surfing time Groups Displays top ten groups which had used maximum of surfing time Click the linked data (User name) to view the date wise surfing time details for the selected user

Group Group wise Data transfer Displays group wise data transfer details

Click the linked data (group name) to view the user wise data transfer details for the selected group

Group wise Surfing time Displays group wise surfing time details Click the linked data (group name) to view the user wise surfing time details for the selected group

Group wise Exclusive Displays the group wise summary Refer Group wise Exclusive report for details

User Userwise Data transfer Displays details of Data transfer

For detail refer to User wise Data transfer report

Userwise Surfing time Displays details of Surfing time used by Users For details refer to User wise Surfing time report



Group wise Exclusive report

Displays the user wise surfing details for all the users defined in the selected group


Report title Exclusive Internet Usage report Report date Report duration Report Icons Report will be displayed in the format selected

To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details

User name User name with which User has surfed Date Session date Start time Session start time Stop time Session stop time Used time Total Session time, represented in Hours & minutes IP address IP address from where User had logged on Download Bytes Data Downloaded by the User Upload Bytes Data uploaded by the User Data transfer Total data transferred (Uploaded + Downloaded) by the User



User wise

User wise Data transfer


Report title User wise Data transfer Report Report date Report duration Report Icons Report will be displayed in the format selected



Username Click Username to change the display order

User name Click User name link to view User wise – Date wise Data transfer report

Data download Click Data Download to change the display order

Data Downloaded by the User

Data Upload Click Data Upload to change the display order

Data uploaded by the User

Data transferred Click Data transfer to change the display order

Total data transferred (Uploaded + Downloaded) by the User

Percentage Data transfer used Percentage used from the total usage



User wise - Date wise Data transfer report


Report title User wise - Date wise Data transfer Report Report date Report duration Report Icons Report will be displayed in the format selected



Date

Usage date Click Date to view the User Session wise Internet Usage report

Data download Data Downloaded by the User on the particular date Data Upload Data uploaded by the User on the particular date Data transferred Total data transferred (Uploaded + Downloaded) by the User on the particular

date Used time Total time used by the User on the particular date



User wise Session wise Internet Usage report


Report title User Session wise Internet Usage Report Date Report date IP Address IP address from which User had logged in Live IP Address Live IP address, if user is using live IP address for surfing Start time Session start time Stop time Session stop time Used time Session time Data Download Data Downloaded during the session Data Upload Data uploaded during the session Data transfer Total data transferred (Uploaded + Downloaded) during the session



User wise Surfing report


Report title User wise Surfing time report Report date Report duration Report Icons Report will be displayed in the format selected



User name link

User name Click User name to view User wise - Date wise Surfing time report

Time Usage (Hours : Minutes)

Total time used by the User, represented in Hours & minutes



User wise – Date wise Surfing time


Report title User wise - Date wise Surfing time report Report date Report duration Report Icons Report will be displayed in the format selected



Date

Surfing date Click Date to view User Session wise Internet Usage report

Surfing time Total hours surfed on the particular day, represented in Hours :Minutes

Cyberoam Reports

Interpreting reports Customized Internet Usage reports


Customized Internet Usage reports

Search

The Search facility enables you to concentrate on the information that you particularly want to see. Search makes it easier to search for people i.e. user & group, and IP address of the user. When you use Search, you can specify several search criteria. For example, you can search for users by name, group in which he/she is defined and specific period and time. You can even search for user name containing specific alphabet. Search result gives the complete Internet Usage report i.e. surfing time and data transferred per session based on the specified search criteria


Start and stop date & time Search period Use Calendar to select the search dates

Search for Specify the search criteria Available criteria

1. User 2. Group

User name (Only if Search criteria is ‘User’)

Specify the user name for whom the information is to be searched within the selected time period Searches for the string specified i.e. if ‘A’ is specified the result will display all the sites starting with ‘A’ or containing ‘A’

Group name (Only if Search criteria is ‘Group’)

Select the group from the list for which the information is to be searched within the selected time period

IP Address Specify the IP address for which the information is to be searched within the selected time period

Cyberoam Reports

Interpreting reports Customized Internet Usage reports


Cyberoam Reports

Interpreting reports Printer usage


Printer usage

Reports Description

Organization Organization wise usage Displays date wise printer usage Top 10 Users Displays top ten users in the organization

who have used printer service maximum number of times Click the linked data (user name) to view the date wise printer usage for the selected user

Group wise Group wise Printer usage Displays date wise printer usage

Click the linked data (group name) to view the user wise printer usage for the selected group

User wise Userwise Printer usage Displays user wise printer usage

Click the linked data (user name) to view the date wise printer usage for the selected user

User wise Printer Usage

Cyberoam Reports



Report Columns Description

Report title Printer Usage report Report date Report duration Report Icons Report will be displayed in the format selected


User name

Name of the user who has used printer Click to view User wise - Date wise usage report

No. of pages Number of pages printed by the user Percentage of total used Percentage used

User wise - Date wise usage report


Report title Printer Usage report Report date Report duration Report Icons Report will be displayed in the format selected


User name Name of the user who has used printer Date Date on which printer was used

Cyberoam Reports



Click Date to view the Printer usage summary report for the selected user

No. of pages Number of pages printed by the user on the particular date Percentage of total used Percentage used

Printer Usage Summary report


Report title Printer Usage Summary report Report date Report date User name Name of the user who has used printer Report Icons Report will be displayed in the format selected


IP address IP address from where the print command was issued Print time Time when the print command was issued No. of pages Number of pages printed by the user on the particular date Document name Name of the document printed

Cyberoam Reports Interpreting reports Mail


Mail

Reports Description

Organization wise Displays date wise total mails sent and size User wise Displays user wise total mails sent and size Top 10 Senders by Quantity Displays top ten Email address from where maximum

number of mails where sent Top 10 Senders by Size Displays top ten Email address from where maximum

sized of mails where sent Top 10 Receivers by Quantity

Displays top ten Email address which received maximum number of mails

Top 10 Receivers by Size Displays top ten Email address which received maximum sized mails

Cyberoam Reports Interpreting reports Audit Log


Audit Log Displays the log details for the specified duration. It helps in knowing who did what and when i.e actions taken by the administrators of the server.

Cyberoam Reports Interpreting reports Customized Audit log report


Customized Audit log report

Search

The Search facility enables you to concentrate on the information that you particularly want to see. When you use Search, you can specify several search criteria. For example, you can search for users by action and IP address. Search result gives the detailed report i.e. who took what action and when and from which IP address, based on the specified search criteria


Start and stop date Search period Use Calendar to select the search dates

Action by Specify the user name for whom the information is to be searched within the selected time period

IP Address Specify the IP address for which the information is to be searched within the selected time period

Quick reference


Top 10 Sites - Visit wiseSitename,Number of

Requests

Top 10 Sites - Data transferwise

Sitename,Data transfer

Top 10 Contents - Hit wiseContent Type,Number of

Requests

Top 10 Contents - Datatransfer

Content type, Data transfer

Web Surfing

Organization

User wise Requests for<Sitename>

Username,Number ofRequests

Site wise Requests for<Username>

Sitename,Number of Requests

Hit details for <Username &Sitename>

URL path,Date,Hits

Sitename

Username

Number of Requests

Number of Requests

User wise Data transferfor <Sitename>

Username,Data transfer

Site wise Data transfer for<Username>

Sitename, Data transfer

Data transfer details for<Username & Sitename>

URL path,Data transfer,Date

SitenameData transfer

Username Data transfer

Content typeUser wise Requests for

<Content Type>

Username,Number of Requests

Content type wise Requests for<Username>

Content Type,Number of Requests

Hits details for <Username &Content Type>

URL path,Date,Number of Requests

Number of Requests

User wise data transfer for <Content Type>


Content Type wise Data transfer for <Username>

Content Type, Data transfer

Data transfer details for <Username & Content Type>

URL path,Date,Data transfer

Number of Requests

Username

Content type

Data transfer


HTTP Malicious Traffic LogDate, Client IP,URL path, Webcategory,Pattern

LegendReport Name

Column 1, Column 2, Column3, .......

Click <column name> toview the next report

Column name


Site VisitGroupname,Number of

Requests

HTTP Data transferGroupname,Data

transfer

HTTP Hits byContent

Groupname,Numberof Requests

HTTP Data transferby Content

Groupname, Datatransfer

Web Surfing

Group

User wise Requests for<Groupname>


User wise Requests for <Sitename>

Username,Number of Requests

Hit details for <Username & Sitename>URL path,Date,Hits

Number of Requests

User wise Data transferfor <Groupname>


User wise Data transfer for<Sitename>

Username, Data transfer



Data transfer

Data transfer

User wise Requests for<Content Type>


User wise Requests for<Content Type>

User,Number of Requests

Hits details for <Username& Content Type>

URL path,Date,Number ofRequests

User wise data transfer for<Content Type>


User wise Data transfer for<Content Type>


Data transfer details for<Username & Content Type>URL path,Date,Data transfer

Number of Requests

Data transfer

Data transfer

Group wise ExclusiveGroupname,Data transfer

Group name


Sitename,Number ofRequests

Sitename

Username

Group nameSite wise Data transfer

for <Username>


Username

Sitename

Group name

Content type wiseRequests for <Username>Content Type,Number of

Requests

Content type

Username

Group name Content Type wise Datatransfer for <Username>


Content type

Username

Web surfing Exclusive report groupedby Users for <Groupname>

Username,Date,URL path,Datatransfer,Requests

Group name

Number of Requests

Number of Requests

LegendReport Name



Column name



Site VisitUsername,Number of

Requests

HTTP Data transferUsername,Data

transfer

HTTP Hits by ContentUsername,Number of

Requests

HTTP Data transfer byContent


Web Surfing

User

Hit details for <Username& Sitename>




Hits details for <Username& Content Type>


Data transfer details for<Username & Content Type>URL path,Date,Data transfer


Sitename,Number ofRequests

Username

Site wise Data transferfor <Username>


Content type wiseRequests for <Username>Content Type,Number of

Requests

Username

Content Type wise Datatransfer for <Username>


Username

Number of Requests


Number of Requests

Data transfer

LegendReport Name



Column name

Date wise UsageDate,Data transfer,Time

Usage

Top 10 User - Data transfer wise

Userame,Data Download,DataUpload,Data transferred

Top 10 Users - Surfing timewise

Username,Time Usage

Top 10 Groups by Data transfer

Groupname,DataDownload,Data Upload,Data

transfer

Internet Usage

Organization

Date wise Data transfer for <Username>

Date,Data Download,Data Upload,Datatransfer,Used time

Username

Date wise Surfing time for<Username>

Date,Surfing time

User wise Data transfer for<Groupname>

Username,DataDownload,Data Upload,Data

transfer

Username Date

Group name

Date wise Data transfer for<Username>

Date,Data Download,DataUpload,Data transfer,Used

time

Internet Usage details for<Username & Date>

IP address,Live IP address,Starttime, Stop time, Used

time,Download Bytes, UploadBytes,Data transfer

Username

Top 10 Groups by Surfingtime

Groupname,Time used

User wise Surfing time for<Groupname>

Username,Time used

Group nameDate wise Surfing time for

<Username>

Date,Surfing time

Date

Date

DateUsername

LegendReport Name



Column name



Group wise Data transfer


transfer

Internet Usage

Group

User wise Data transfer for<Groupname>

Username,DataDownload,Data Upload,Data

transfer

Group name



time




Username

Group wise Surfing time

Groupname,Time used

User wise Surfing time for<Groupname>

Username,Time used

Group nameDate wise Surfing time for

<Username>

Date,Surfing time

Username

Group wise - Exclusive


transfer

Internet Usage Exclusive report grouped byUsers for <Groupname>

Username,Date,Start time, Stop time,Usedtime,IP address,Download Bytes,Upload

Bytes,Data transfer

Date

Date

Group name

LegendReport Name



Column name

User wise Data transfer

Username,Data Download,DataUpload,Data transfer

Internet Usage

User



time




User wise Surfing time

Username,Time used

Date wise Surfing time for<Username>

Date,Surfing time

Username

Date

Date

Username

LegendReport Name


Click <column name> toColumn name

view the next report



Trends

Web trends

Hourly

Weekly

Monthly

Organization

User

Site

Total Hits by Hour for Today

Total Hits by Hour for Yesterday

Average Hits per Hour in last 7 Days



Organization

User

Site

Total Hits by Weekday for Last 7Days

Average Hits by Weekday for Last 30Days

Average Hits by Weekday in Last 356Days

Organization

User

Site

Average Hits by Month in Last 356Days

LegendReport Name



Column name


Trends

CustomizedWeb trends

Hourly

Weekly

Monthly

Organization

User

Site

User & Site

Average Hits by Hour for SelectedDuration

Organization

User

Site

Average Hits by Weekday forSelected Number of Weeks

User & Site

Organization

User

Site

Average Hits by Month for Last365 Days

User & Site

LegendReport Name



Column name

Audit log report

Entity,Entityname,Action,Actionby,Action time, IP address

Audit Log

Reports

LegendReport Name



Column name


Group wise PrinterUsage

Groupname,No. ofpages,Percentage use

PrinterUsage

Organization

Organization wise

Date,No. of Pages

Top 10 User by Printer usage

Username,No. ofPages,Percentage of total

usage

Date wise Printer Usage for<Username>

Date,No. of Pages,Percentageof total usage

Printer usage details for <Username& Date>

IP address,Print time,No. ofpages,Document Name

Group

User

Group name

User wise Printer Usage for<Groupname>

Username,No. ofPages,Percentage of total

usage

Date wise Printer Usage for<Username>

Date,No. of Pages,Percentageof total usage

User wise Printer UsageUserame,No. of

pages,Percentage of totalusage

User wise Printer Usage for<Groupname>

Username,No. ofPages,Percentage printer used

Username

Username

Date

Date

Date

Username

LegendReport Name



Column name


Cache

SystemUsage

CPUUtilization

Page Faults

Cache DiskSpaceUtilization

Daily

Yesterday

Weekly

Monthly

Summary

Yearly

CacheStatistics

PercentageBandwidth gain

CacheEfficiency

Median Servicetime

Daily

Yesterday

Weekly

Monthly

Summary

Yearly

LegendReport Name



Column name


Cyberoam Reports Guide Version 6.0 - Cyberoam : Securing You

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