Cyber Monday 2011
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Transcript of Cyber Monday 2011
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© 2011 Forrester Research, Inc. Reproduction Prohibited1
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2Entire contents © 2010 Forrester Research, Inc. All rights reserved.
Forrester’s eBusiness Webtrack: CyberMonday 2011 OfferingsSucharita Mulpuru, Vice-President and Principal Analyst, eBusiness (Retail)
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© 2011 Forrester Research, Inc. Reproduction Prohibited3
Amazon.com
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© 2011 Forrester Research, Inc. Reproduction Prohibited4
Staples
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© 2011 Forrester Research, Inc. Reproduction Prohibited5
Apple
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© 2011 Forrester Research, Inc. Reproduction Prohibited6
Dell Inc.
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Office Depot
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© 2011 Forrester Research, Inc. Reproduction Prohibited8
Walmart
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Sears
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© 2011 Forrester Research, Inc. Reproduction Prohibited10
QVC Inc.
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Office Max
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CDW Corp.
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Best Buy
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Newegg.com
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Netflix
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Sony
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W.W. Grainger
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Costco Wholesale Corp.
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Macy’s
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Victoria’s Secret
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HP
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JCPenney
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L.L. Bean
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Target
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Systemax Inc. (TigerDirect.com)
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Gap
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Williams-Sonoma
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HSN
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Overstock.com
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Amway Global
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Toys ‘R’ Us
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Avon Products Inc.
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Kohl’s
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Buy.com
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Redcats USA (onestopplus.com)
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Nordstrom
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Symantec
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Vistaprint
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PC Connection Inc.
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Saks Fifth Avenue (Saks Direct)
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Neiman Marcus
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Cabela’s
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Barnes and Noble
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Blockbuster
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Home Depot
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Guitar Center
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1-800-Flowers.com
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Drugstore.com
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Peapod LLC
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Urban Outfitters
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Gilt Groupe
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J.Crew
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© 2009 Forrester Research, Inc. Reproduction Prohibited
Thank you.
Sucharita Mulpuru
VP and Principal Analyst
Doug Roberge
Research Associate