Cwts Improving Performance
-
Upload
jonathan-bergman -
Category
Documents
-
view
283 -
download
1
Transcript of Cwts Improving Performance
ImprovingPerformanceJonathan BergmanPresident / Corporate Dynamics Inc.
Is your employee LIFE-CYCLE promoting SUCCESS and HIGH PERFORMANCE?
2
Improving Performance by employing the RIGHT people and train them
to do the RIGHT THINGS
3
INCREASE your applicant pool
Pre-screening for TRUTH
Interview more EFFECTIVELY
Hire based on team and position FIT
Imprint SUCCESS during on boarding
Better COACH your employees
Better MANAGE & MOTIVATE employees
ENGAGE your employees to RETAIN them
Improve Performance through BETTER RECRUITING
4
Increase your TALENT POOL: Active recruiting is a must!
Where to look and what to say to possible candidates?
Use your website to attract applicants
Make it easy for people to apply with you. (Not everyone has a resume at the ready)
Improve Performance through BETTER PRE-SCREENING
5
Pre-Screen for TRUTH: Protect your business,
employees and customers with Background Checks
Drug abusers make poor employees. If possible, conduct drug screens.
Assess applicants character with online integrity assessments
Assess applicant’s understanding of basic skills
Improve Performance through BETTER INTERVIEWING
6
Interviewing more EFFECTIVELY: Slow to hire, quick to… Why is it
so important to interview well?
Create and stick to a hiring process
Use pre-employment assessments to ask the RIGHT questions
Actors audition for speaking parts. Why don’t applicants audition for your coveted jobs?
Measure connections
Improve Performance through BETTER HIRING
7
Make Better Hiring Decisions: Understand what it
takes to be successful in your business.
Establish a benchmark of your top producers. Insure position fit.
Align candidate with existing team members to insure team fit.
Improve Performance through BETTER ON-BOARDING
8
Imprint for SUCCESS during On Boarding: Utilize employment assessments
and benchmarks to determine employee career path
Establish Rookie Records and then set the challenge and the standard
90 day probationary period in 30 day increments.
Create and follow a training and development process. “Teach them to be successful”
Improve Performance through BETTER Training
9
Better COACH your employees: Instill an “expect to win
mindset!” F.I.N.A.O.
Create and follow a sales process for better coaching
Teach employees HOW TO Beat their Best™ every month
Quota’s DO NOT WORK. Create a success plan and have employees work their plan.
Improve Performance through BETTER EMPLOYEE
DEVELOPMENT
10
Develop employees through positive motivation: 87% of supervisor communication is
deemed negative by employees
Formalize praise and achievement
Manage employee discretionary time and create opportunity time
People do what is inspected, not expected. Hold employees accountable by reviewing work, praising success and course correct potential failures.
Improve Performance though BETTER RETENTION
11
INCREASE employee retention through engagement: Engage your employees to retain!
Be a Mission Driven company!
Manage employee’s strengths? Managing by strengths yields greater results
Create opportunities for employments to give feedback and participate such as CROSS TRAINING, PEER GROUPS, TASK FORCE, A TEAMS, Etc.
Improve Performance through BETTER RETENTION
12
Engaged employees are:
- 18% more Productive- 12% more profitable- 51% lower turnover
Mission Driven companies enjoy:
- 5 to 15% more profits- 30 to 50% fewer accidents- 15 t0 30% lower turnover
Strengths Based leadership creates:
- 20% more profits- 15% more sales- 24% fewer absences
Data from Gallup Q12 study of over 17 millionemployees and their employers over 30 years.
Success is like FLYING.
We much teach our associates how to be successful so they can SOAR on their own.
Even birds are taught how to
FLY!
13
Profit-Maker Agenda:
14
“When the RIGHT people, do the RIGHT things, amazing RESULTS follow!”
Jonathan [email protected]
15
SELLING VALUE in Wireless
BEAT YOUR BEST™ Sales Training
Store Management Training & Development
Leadership & Regional Management Training
Profit Summit – “Making money in Wireless”
How to Hire, Manage, Motivate and Coach the RIGHT PEOPLE
HIRING & RECRUITING tools
We deliver the keys to SUCCESS!
16
Q & A