Cwts Improving Performance

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Improving Performance Jonathan Bergman President / Corporate Dynamics Inc.

Transcript of Cwts Improving Performance

Page 1: Cwts Improving Performance

ImprovingPerformanceJonathan BergmanPresident / Corporate Dynamics Inc.

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Is your employee LIFE-CYCLE promoting SUCCESS and HIGH PERFORMANCE?

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Improving Performance by employing the RIGHT people and train them

to do the RIGHT THINGS

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INCREASE your applicant pool

Pre-screening for TRUTH

Interview more EFFECTIVELY

Hire based on team and position FIT

Imprint SUCCESS during on boarding

Better COACH your employees

Better MANAGE & MOTIVATE employees

ENGAGE your employees to RETAIN them

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Improve Performance through BETTER RECRUITING

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Increase your TALENT POOL: Active recruiting is a must!

Where to look and what to say to possible candidates?

Use your website to attract applicants

Make it easy for people to apply with you. (Not everyone has a resume at the ready)

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Improve Performance through BETTER PRE-SCREENING

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Pre-Screen for TRUTH: Protect your business,

employees and customers with Background Checks

Drug abusers make poor employees. If possible, conduct drug screens.

Assess applicants character with online integrity assessments

Assess applicant’s understanding of basic skills

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Improve Performance through BETTER INTERVIEWING

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Interviewing more EFFECTIVELY: Slow to hire, quick to… Why is it

so important to interview well?

Create and stick to a hiring process

Use pre-employment assessments to ask the RIGHT questions

Actors audition for speaking parts. Why don’t applicants audition for your coveted jobs?

Measure connections

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Improve Performance through BETTER HIRING

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Make Better Hiring Decisions: Understand what it

takes to be successful in your business.

Establish a benchmark of your top producers. Insure position fit.

Align candidate with existing team members to insure team fit.

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Improve Performance through BETTER ON-BOARDING

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Imprint for SUCCESS during On Boarding: Utilize employment assessments

and benchmarks to determine employee career path

Establish Rookie Records and then set the challenge and the standard

90 day probationary period in 30 day increments.

Create and follow a training and development process. “Teach them to be successful”

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Improve Performance through BETTER Training

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Better COACH your employees: Instill an “expect to win

mindset!” F.I.N.A.O.

Create and follow a sales process for better coaching

Teach employees HOW TO Beat their Best™ every month

Quota’s DO NOT WORK. Create a success plan and have employees work their plan.

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Improve Performance through BETTER EMPLOYEE

DEVELOPMENT

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Develop employees through positive motivation: 87% of supervisor communication is

deemed negative by employees

Formalize praise and achievement

Manage employee discretionary time and create opportunity time

People do what is inspected, not expected. Hold employees accountable by reviewing work, praising success and course correct potential failures.

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Improve Performance though BETTER RETENTION

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INCREASE employee retention through engagement: Engage your employees to retain!

Be a Mission Driven company!

Manage employee’s strengths? Managing by strengths yields greater results

Create opportunities for employments to give feedback and participate such as CROSS TRAINING, PEER GROUPS, TASK FORCE, A TEAMS, Etc.

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Improve Performance through BETTER RETENTION

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Engaged employees are:

- 18% more Productive- 12% more profitable- 51% lower turnover

Mission Driven companies enjoy:

- 5 to 15% more profits- 30 to 50% fewer accidents- 15 t0 30% lower turnover

Strengths Based leadership creates:

- 20% more profits- 15% more sales- 24% fewer absences

Data from Gallup Q12 study of over 17 millionemployees and their employers over 30 years.

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Success is like FLYING.

We much teach our associates how to be successful so they can SOAR on their own.

Even birds are taught how to

FLY!

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Profit-Maker Agenda:

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“When the RIGHT people, do the RIGHT things, amazing RESULTS follow!”

Jonathan [email protected]

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SELLING VALUE in Wireless

BEAT YOUR BEST™ Sales Training

Store Management Training & Development

Leadership & Regional Management Training

Profit Summit – “Making money in Wireless”

How to Hire, Manage, Motivate and Coach the RIGHT PEOPLE

HIRING & RECRUITING tools

We deliver the keys to SUCCESS!

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Q & A