Personal Data

Name Ahmed Abd El AAL Aziz

Gender Male

Date of birth 26 - March - 1979

Country of

Nationality Egypt

Address Kuwait Salmia

Country Kuwait (Can Locate in another countries)

City Hawally

District Salmiya

Tel 0096597779554

Mobile: 0096597779554

E-mail ahmadaz@alsayergroup.com

Marital Status Married

Military Status Exempted

Car owner no

Education

University Alexandria University

Faculty Engineering

Major Mechanical Engineering

Degree BSC

Year 2004

Grade Pass

Skills

Languages Arabic, Excellent

English, Excellent

Computer Skills • AutoCAD 2D • Internet and Internet Applications • MS-Office

and Windows

Training Courses Aug.-2003 – Sept.-2003 Alexandria National Automobile "A.N.A",

Egypt. Job Description: Trainee Engineer Train in the workshop on

diagnosis and troubleshooting using STAR Tester "tech 2". Alstom

corp., Austria July 2003 Job Description: Trainee Engineer.

Training Program: a) Train on the power turbine operation. b)

Drawing electrical power circuit breaker schematics. Petrojet,

Egypt Job Description: (Trainee) Trainee Engineer –Welding of

petroleum pipe, maintaince.

PMP Courses.

Financial Courses.

Technical Courses.

Job Applying for

Job Type Full Time

Rank Managerial level

Salary Negotiable L.E.

Job Category(ies) Business Development

Work Experience

Years of experience 10 Years

Work Experience Details

1. Job Title Manger Employer MNSS Toyota Agent Kuwait

From September - 2005 To Current Job

Job

Description

Responsibilities: :-

-Operational:-

1. To assist and follow instructions from Manager, Service and

concentrate on special improvement project for the garage.

2. Understand the work procedure instructions of GSD.

3. Have a global knowledge about the garage sales budget & targets.

4. Check and report any operational problems that might arise from any

section in the garage.

5. Make sure that when any problem arises a permanent solution is

found and added to the procedures. To ascertain that random checks are

conducted to make sure the Garage Divisions are following it.

- People Management:-

1. Assign goals and objectives to staff and monitor achievement of team

objectives/key performance indicators (KPIs) and counsel employees on

achievement of targets and KPIs.

2. Prepare performance planning (PP) and conduct performance

appraisal (PA) and conduct PP/PA interviews including employee

development plans and counsel employees on career progression

opportunities.

3. Make requisite attempts to handle all grievances raised by

subordinates in a prompt and effective manner and escalate such matters

to higher level when required.

4. Recommend disciplinary action.

5. Participate in interview panels for selection and promotion of staff

- Prepare periodic and ad hoc reports and presentations.

- Document and maintain records of activities and process workflows on

E-Synergy.

- Perform other duties as requested by management.

- Acting as Senior Manager.

-Reporting Relationships:

- First Level: Senior Manager, Service „

- Second Level: BD Service.

1-Achieved continuously Net Profit Target set by top management on the past 6 years.

2-Best service in Town Award 3 Times.

3-Excellence award on After Sales services from Toyota Motor Cooperation 3 times.

4-Golden Award for After Sales services from Toyota Motor Cooperation 6 times

continuously on the past sex years.

5-Handlled 3 work shop out of 6 workshop on Kuwait and achieved all KPI required.

6- Certified As Kodawari Promoter (Maintain, Apply and Evaluate Toyota Standard for

Workshop) from Toyota Motor Cooperation.

7- Customer satisfaction record +95% for last 6 years.

8-Particpate on Skill contest and achieved 1st place on technical and service advisor area.

9-Particpiate 2 times on the review team of the prelaunching models before launch on the

markets.

Achivement