CVE 5074 Leading Construction Operations Organizational Leadership Part IV Organizational culture Organizational Leadership 1. Motivation of individuals 2. Shaping the organization 3. Directing/delegating tasks 4. Responding to employees 5. Representing the organization Military Order Format 1.Situation whats the problem? 2.Mission whats the outcome? 3.Execution whats the plan? 4.Admin & Logistics wheres the chow (beer)? 5.Command & Signal whose in charge? Simplified format 6 Ws Who should do itWho should do it What needs to be doneWhat needs to be done When it needs to be completedWhen it needs to be completed Where will it be doneWhere will it be done Why establishes importanceWhy establishes importance Wow what does success look likeWow what does success look like Organizational culture What is organizational culture?What is organizational culture? Is there an engineering culture?Is there an engineering culture? Is construction a different culture?Is construction a different culture? Other professions: legal, environmental, business, accounting, politicsOther professions: legal, environmental, business, accounting, politics Does culture effect work performance?Does culture effect work performance? Can you use culture to accomplish a task?Can you use culture to accomplish a task? Do leadership styles differ by/for cultures?Do leadership styles differ by/for cultures? What is culture? Culture involves (defines) meaning, it is attached to both organizational products and processes.Culture involves (defines) meaning, it is attached to both organizational products and processes. Culture guides the thinking, feeling and behavior of a group.Culture guides the thinking, feeling and behavior of a group. John Van Maanen John Van Maanen What is culture? Culture is a set of basic assumptions that defines what we pay attention to, what things mean, how to react to what is going on, and what actions to take in various situations. Edgar Schein Edgar Schein What is culture? Culture is the values and perspectives shared by people who are conditioned by similar education and life experience Regional: country, area, community Religion: sects, variations, etc... Corporate: industry, company, department Other groups: schools, clubs, etc... The power of culture Human beings are creatures of habitHuman beings are creatures of habit Our brains are not abstract reasoning machines We tend to economize on thought We go with the flow We go with the flow Human beings are social animalsHuman beings are social animals We do not single-mindedly pursue self-interest We have a strong need to belong So we tend to conform to fit in Complexity of culture Culture is implicit and therefore not evident. People think their culture is natural and correct People think alternative ways are odd and wrong People do not see cultural contrasts until sensitized Organizational culture Plan EngConstOpnsLegal Professional culture... Different trainingDifferent training Different professional valuesDifferent professional values Different personal goalsDifferent personal goals Different work experiencesDifferent work experiences Different organizationsDifferent organizations Different organizational goalsDifferent organizational goals Different vision of project successDifferent vision of project success What is your impression of 1.Environmental scientists 2.Lawyers 3.Businessmen 4.Accountants 5.Politicians Professional culture Envir LegalBusAcctPolitics Professional culture Subs OwnerSupplierWorker Inspector Professional culture Miami Envir Politics Bus Melbourne Legal Acct Cultural impact on teams Perception of the teams objectivesPerception of the teams objectives The way members communicateThe way members communicate How they view leadershipHow they view leadership Work habitsWork habits Interacting with the opposite sexInteracting with the opposite sex The formality with team membersThe formality with team members Willingness to socializeWillingness to socialize Working with other cultures Dont assume differences are odd or unproductiveDont assume differences are odd or unproductive Listen and observe before you actListen and observe before you act Be curious: read about other cultures or talk to other people from that cultureBe curious: read about other cultures or talk to other people from that culture Try to discuss differences, but be respectful if other team members are not comfortable discussing themTry to discuss differences, but be respectful if other team members are not comfortable discussing them Provide feedback that is I centered, not you criticalProvide feedback that is I centered, not you critical Points to Remember Culture shapes meaning & behaviorCulture shapes meaning & behavior Professional culture is determined by training, experience & social factorsProfessional culture is determined by training, experience & social factors Differing professions have differing culturesDiffering professions have differing cultures Differing cultures view success differentlyDiffering cultures view success differently Your culture is not the only correct one!Your culture is not the only correct one! Student presentations today.. Principle Centered LeadershipPrinciple Centered Leadership Evan Ryan The One Minuet ManagerThe One Minuet Manager Morgan Thomas You Dont Understand Elaine BrownYou Dont Understand Elaine Brown You Dont Understand Antonio BerberYou Dont Understand Antonio Berber Next Class.. Have a great and safe see you march 12 th !!! Dilbert on Project Management Class exercise Dam the Styx!Dam the Styx! Teams solve a complex problemTeams solve a complex problem Discuss group solutionsDiscuss group solutions Scoring Member achieves his/her goal = 10 ptsMember achieves his/her goal = 10 pts Member arrives at neutral compromise = 5 ptsMember arrives at neutral compromise = 5 pts Member surrenders position to solve = 0 ptsMember surrenders position to solve = 0 pts Team score = sum of 5 member scoresTeam score = sum of 5 member scores Levels of culture Artifacts icons that represent who we are; what we believeArtifacts icons that represent who we are; what we believe Espoused Values public pronouncements that shape how we think and react to stimuliEspoused Values public pronouncements that shape how we think and react to stimuli Basic Assumptions unspoken preconditions that shape our thinking or reactionsBasic Assumptions unspoken preconditions that shape our thinking or reactions Values that differ across cultures Individualism and collectivism Individualism and collectivism Nature of change Nature of change Perception of gender roles Perception of gender roles Criteria/definitions of success Criteria/definitions of success Perception of space Perception of space Nature of authority Nature of authority Perception of time Perception of time Nature of humor Nature of humor Importance of hierarchies Importance of hierarchies Student presentations today.. The 7 Habits of Highly Successful People Ramsey SellersThe 7 Habits of Highly Successful People Ramsey Sellers The One Minuet ManagerThe One Minuet Manager Brian Boro You Dont Understand Alexis MillerYou Dont Understand Alexis Miller You Dont Understand Alex LasurdoYou Dont Understand Alex Lasurdo Next Class.. Extra credit the best Spring Break story !!! Thth-thats all folks!!!! Thats All for Today Groups for exercise Group 1: Arthur, Hansen, Rose, Pruss, Rau Group 2: Buffington, Granados, Francis, Logan, Orr Group 3: Boose, Dangalan, Fung, Basom, Petersen Group 4: Green Cooper, Lin, Landis, Scott, Samitas Group 5: Patel, Sarma, LaTorre, Gonzalez Gerena Professional Relationships What takes precedence Completing a task or building a relationship?Completing a task or building a relationship? Written word or the spoken word more trusted?Written word or the spoken word more trusted? Persuasion based on facts or reputation?Persuasion based on facts or reputation? Meetings are for exploring an issue or agreement?Meetings are for exploring an issue or agreement? Degree to which hierarchy is important?Degree to which hierarchy is important?