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Curriculum VitaE
-:Name
Emad Kamel Naseif
Birth date:-
20 \ 2 \ 1984
Address:-
El Gazayer – Samalout – EL Minia
Nationality:-
Egyptian
-Religion:
Christian
-NO:Phone
01288605258
-Emails:
Marital status:-
Married
Graduation:-
Faculty of science EL- Minia University Dep. Computer Science
Graduation date: -
Jul. 2007
-Grade:
Good
-Grade:Project
Good (ID for country online by using SQL database & C# programing language)
Languages:-
Arabic (Mother tongue) English (Good)
I finished my military service:-
Dec. 2008
Training Skills:-
Fortigate firewall Training Grooming & Hygiene Guest Needs Security Warrens
Servers & Operating System : Windows Server 2008, Windows Server 2003, Windows XP, Windows 7, 8 Install, Configure, manage, maintain and troubleshoot
Systems : Front Office & PMS System: Fidelio S8 – Opera V5 Point Of Sale System: Micros 9700 (60 Outlet) Material Management System: Material Control M.C Back Office / Account System: Sun System HR/Payroll System: HITS NASDNA Door Key Lock System: Ving card Call Accounting System: Call visor Firewall System: Fortigate
Networks: - Manage all Network infrastructures and configure for all the Group. - Configure NTP, syslog server for all switches for monitoring. - Network Management System - HP IMC
Programing:-
- Android developer ( Junior level ). - Java & C++ programming language ( Beginner ).
Professional experience:-
- At present working in Savoy Group of hotels, Sharm El Sheikh as IT Supervisor from July 2012 until now. - Worked in Savoy Group of hotels, Sharm El Sheikh as IT Specialist from June 2009 until June 2012
-s:Skill
- Monitor the operation and security of all computer hardware and ensure that it is operating properly. - Serve as primary contact for all servicing of IT problems. - Maintain a sufficient inventory of all office and computer supplies. - Maintain all hardware and software logs updated as per departmental working
procedures
- Understand all the department working procedures and perform the related tasks as described
- Install and configure Q-nap backup solution for the domain users. - Carry out the repairs and maintenance of all PCs, printers, telephones, interactive
system, key lock system, Media server etc. - Maintain all user access request and authorizations (Active directory, E-mail, Material
Control, Suite 8, Opera v5, HITS NASDNA, Sun system4, Micros 9700). - Responsible for configure Micros 9700 [60 outlet] IP Printer, Slip Printer, Hand Held,
Wireless Printer, Bluetooth Printer, PCWS (2010,2015,5A). - Respond to all users request and provide them with adequate support. - Administrator ISA Server & Fortigate firewall and security. - Inter-connecting between computers and server through LAN. - Administrating of LAN cabling. - Ensure that all users are provided with the necessary support during their day to day
activities to enhance productivity. - Respond to guest and colleagues queries in a friendly and efficient manner to ensure
user satisfaction. - Maintain all hotel data in accordance with company security standards - Monitor the performance of Networks, Servers, Workstations and peripherals and
informs the IT manager of any abnormalities to ensure that high performance standards are maintained.
- Keep up to date with IT knowledge and trends to enable continuous improvement to the services offered to users.
- Ensure standards are maintained and well communicated to colleagues to maximize efficiency.
- Create user accounts and allocate necessary access to enable users to access appropriate folders and sites.
- Ensure that all requests to the IT Department are logged in the defined manner to ensure accurate records are kept and analyses recurring themes.
- Maintain the documentation of all hardware configuration and inventory - Work under high pressure for hours. - Enthusiastic, courteous & helpful to colleagues & customers - Good understanding of the hotel business - Adaptability & integrity - Responsible with the willingness to overtake ownership - Eager to learn & progress - Team player
References available upon Request.