Customer Support / Ayuda al Cliente - Critical Hub · Customer Support / Ayuda al Cliente ... Email...

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Customer Support / Ayuda al Cliente Step 1 Start by going into phone settings by pressing "Settings" button/application on your Android device. You may need to access this button from the menu rather than one of your home screens. Step 2 In the Settings section select "Accounts & Sync" Paso 1 Escoja la aplicación de "Settings" del menu central. Paso 2 Seleccione "Accounts & Sync" Mail Setup for Android • Configuración de correo electrónico para Android

Transcript of Customer Support / Ayuda al Cliente - Critical Hub · Customer Support / Ayuda al Cliente ... Email...

Page 1: Customer Support / Ayuda al Cliente - Critical Hub · Customer Support / Ayuda al Cliente ... Email Address – Your full email address Username ... estará lista.Solo le falta correr

Customer Support / Ayuda al Cliente

Step 1Start by going into phone settings by pressing "Settings" button/application on your Android device. You may need to access this button from the menu rather than one of your home screens.

Step 2In the Settings section select "Accounts & Sync"

Paso 1Escoja la aplicación de "Settings" del menu central.

Paso 2Seleccione "Accounts & Sync"

Mail Setup for Android • Configuración de correo electrónico para Android

Step 3Next click the Add Account account button towards the bottom of the screen.

Step 4On the "New Account" screen enter the your full email address and password and click the "Manual Setup" button

Paso 3Seleccione "Add Account"

Paso 4Llene los campos con su direccion de correo electrónico y su contraseña y haga clíck en la opción de "Manual Setup".

Step 5On the Incoming Settings screen choose "IMAP" from the "Protocol" drop down menu.

After selecting the protocol to use, enter the other information for your email account on the other settings screen.

Email Address – Your full email addressUsername – Your full email addressPassword – Your email passwordServer – Normally mail.yourdomain.comSecurity Type – Choose "None"Server Port – Leave the default

Step 6Once you have entered all of the settings above, click the "Next" button at the bottom of the screen.On the "Outgoing Server Settings" screen you need to enter the settings for autheticating to the outgoing mail server

Check the Login Required BoxUsername – Enter your full email addressPassword – Enter your email passwordSMTP Server Normally mail.caribe.netSecurity Type – NonePort – Enter "25”. If your having problems sending email you can try changing this to port "587� in case your ISP blocks port 25.

Click the next button at the bottom of the screen once all of the above settings have been entered.On the last screen click the "Test" button to complete the setup of your email account. Once the test is complete your android device setup will be complete.In the next few minutes your device should contact our email server and begin displaying your email in the "Email" application.

Paso 5Seleccione las opcion de IMAP como protocolo de correo.Luego de esto, llene los campos de cuenta de correo, usuario, contraseña y IMAP Server, según lo ilustrado.No cambie las opciónes de "Security Type" y "Server Port".Una vez �nalice esta selección haga clíck en "Next".

Paso 6Luego de esto, llene los campos de cuenta de correo, usuario, contraseña y SMTP Server, según lo ilustrado.No cambie las opciónes de "Security Type".

En el campo de "Server Port" escriba 25, si esta teniendo problemas, puede intentar el puerto "587".Una vez �nalice esta selección haga clíck en "Next", esto le llevará a una pantalla de "Prueba", una vez terminada la prueba, su cuenta estará lista.Solo le falta correr la aplicación de "Email"

Page 2: Customer Support / Ayuda al Cliente - Critical Hub · Customer Support / Ayuda al Cliente ... Email Address – Your full email address Username ... estará lista.Solo le falta correr

Step 1Start by going into phone settings by pressing "Settings" button/application on your Android device. You may need to access this button from the menu rather than one of your home screens.

Step 2In the Settings section select "Accounts & Sync"

Paso 1Escoja la aplicación de "Settings" del menu central.

Paso 2Seleccione "Accounts & Sync"

Step 3Next click the Add Account account button towards the bottom of the screen.

Step 4On the "New Account" screen enter the your full email address and password and click the "Manual Setup" button

Paso 3Seleccione "Add Account"

Paso 4Llene los campos con su direccion de correo electrónico y su contraseña y haga clíck en la opción de "Manual Setup".

Step 5On the Incoming Settings screen choose "IMAP" from the "Protocol" drop down menu.

After selecting the protocol to use, enter the other information for your email account on the other settings screen.

Email Address – Your full email addressUsername – Your full email addressPassword – Your email passwordServer – Normally mail.yourdomain.comSecurity Type – Choose "None"Server Port – Leave the default

Step 6Once you have entered all of the settings above, click the "Next" button at the bottom of the screen.On the "Outgoing Server Settings" screen you need to enter the settings for autheticating to the outgoing mail server

Check the Login Required BoxUsername – Enter your full email addressPassword – Enter your email passwordSMTP Server Normally mail.caribe.netSecurity Type – NonePort – Enter "25”. If your having problems sending email you can try changing this to port "587� in case your ISP blocks port 25.

Click the next button at the bottom of the screen once all of the above settings have been entered.On the last screen click the "Test" button to complete the setup of your email account. Once the test is complete your android device setup will be complete.In the next few minutes your device should contact our email server and begin displaying your email in the "Email" application.

Paso 5Seleccione las opcion de IMAP como protocolo de correo.Luego de esto, llene los campos de cuenta de correo, usuario, contraseña y IMAP Server, según lo ilustrado.No cambie las opciónes de "Security Type" y "Server Port".Una vez �nalice esta selección haga clíck en "Next".

Paso 6Luego de esto, llene los campos de cuenta de correo, usuario, contraseña y SMTP Server, según lo ilustrado.No cambie las opciónes de "Security Type".

En el campo de "Server Port" escriba 25, si esta teniendo problemas, puede intentar el puerto "587".Una vez �nalice esta selección haga clíck en "Next", esto le llevará a una pantalla de "Prueba", una vez terminada la prueba, su cuenta estará lista.Solo le falta correr la aplicación de "Email"

Page 3: Customer Support / Ayuda al Cliente - Critical Hub · Customer Support / Ayuda al Cliente ... Email Address – Your full email address Username ... estará lista.Solo le falta correr

Step 1Start by going into phone settings by pressing "Settings" button/application on your Android device. You may need to access this button from the menu rather than one of your home screens.

Step 2In the Settings section select "Accounts & Sync"

Paso 1Escoja la aplicación de "Settings" del menu central.

Paso 2Seleccione "Accounts & Sync"

Step 3Next click the Add Account account button towards the bottom of the screen.

Step 4On the "New Account" screen enter the your full email address and password and click the "Manual Setup" button

Paso 3Seleccione "Add Account"

Paso 4Llene los campos con su direccion de correo electrónico y su contraseña y haga clíck en la opción de "Manual Setup".

Step 5On the Incoming Settings screen choose "IMAP" from the "Protocol" drop down menu.

After selecting the protocol to use, enter the other information for your email account on the other settings screen.

Email Address – Your full email addressUsername – Your full email addressPassword – Your email passwordServer – Normally mail.yourdomain.comSecurity Type – Choose "None"Server Port – Leave the default

Step 6Once you have entered all of the settings above, click the "Next" button at the bottom of the screen.On the "Outgoing Server Settings" screen you need to enter the settings for autheticating to the outgoing mail server

Check the Login Required BoxUsername – Enter your full email addressPassword – Enter your email passwordSMTP Server Normally mail.caribe.netSecurity Type – NonePort – Enter "25”. If your having problems sending email you can try changing this to port "587� in case your ISP blocks port 25.

Click the next button at the bottom of the screen once all of the above settings have been entered.On the last screen click the "Test" button to complete the setup of your email account. Once the test is complete your android device setup will be complete.In the next few minutes your device should contact our email server and begin displaying your email in the "Email" application.

Paso 5Seleccione las opcion de IMAP como protocolo de correo.Luego de esto, llene los campos de cuenta de correo, usuario, contraseña y IMAP Server, según lo ilustrado.No cambie las opciónes de "Security Type" y "Server Port".Una vez �nalice esta selección haga clíck en "Next".

Paso 6Luego de esto, llene los campos de cuenta de correo, usuario, contraseña y SMTP Server, según lo ilustrado.No cambie las opciónes de "Security Type".

En el campo de "Server Port" escriba 25, si esta teniendo problemas, puede intentar el puerto "587".Una vez �nalice esta selección haga clíck en "Next", esto le llevará a una pantalla de "Prueba", una vez terminada la prueba, su cuenta estará lista.Solo le falta correr la aplicación de "Email"

Page 4: Customer Support / Ayuda al Cliente - Critical Hub · Customer Support / Ayuda al Cliente ... Email Address – Your full email address Username ... estará lista.Solo le falta correr

P.O. Box 11278San Juan, P.R. 00910-2378

1314 Ave. Ponce de LeónSuite 400

San Juan, P.R. 00907

Main: 787-728-9000Fax: 787-728-9777

www.criticalhub.comwww.prbridgeinitiative.org

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