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IMPORTANT NOTE: Customer-specific requirements are regularly updated. Check www.iatfglobaloversight.org and the Customer's websites for the latest requirements.Web Linkhttp://www.iatfglobaloversight.org/

Latest RevisionAug-09Sep-0801/01/2009 (Ed. 06))Formel Q - 01/01/2005 (Rev. 5)SQAM 19/12/2006Compliance ReferenceTS16949 STD #Ford ReqmtGM ReqmntChryslerVWToyota

4.2.3 Control Of documentsWhere the organisation uses Ford documents / Instructions or other documents of external origin, the organisation ensures that the appropriate revision level is used. Refer:Where the organisation uses VW documents / Instructions or other documents of external origin, the organisation ensures that the appropriate revision level is used. Refer:Suppliers must maintain an ECI Implementation log to show engineering change history. May only use alternative document if it had been approved by TSAM - See sec 18-2QOPM 4.2.3

http://portal.covisint.comor as specified by FMChttp://www.vwgroupsupply.com4.2.4.11.Production part approvals, tooling records, purchase orders and amendments shall be maintained for the length of time that the part (or family parts) is active for production and service requirements plus 1 calender year unless otherwise specified by FMC.This included all purchasing documents tooling included.Production part approvals, tooling records, purchase orders and amendments shall be maintained for the length of time that the part(or family parts) is active for productionand service requirements plus 1 calender year unless otherwise specified by GMProduction part approvals, tooling records, purchase orders and amendments shall be maintained for the length of time that the part(or family parts) is active for productionand service requirements plus 1 calender year unless otherwise specified by ChryslerProduction records must always be completed & available at the workstation or at the workplace ( pg 96)QOPM4.2.4.1Records RetentionAudit records for D/TLDinimum 15 years archivingDocuments must be pref backup on CD rom and stored in a flame-proof facility

2. Records of inspection shall be maintained for each customer specification, unless waived in writing by STA.These records shall be retained for one calender year in which they were created. 3.Records of internal quality system audits and management review shall be retained for three years. 4. Retention periods longer than those specified above may be specified by an organisation in its procedures. SAME AS FMCsame as FMC4.2.4.1QOPM4.2.4.1Records Retention

4.2.2 ScopeEntire facility/plant must beEntire facility/plant must beEntire facility/plant must beQMS certification according to VDA 6.1 and/or ISO/TS 16949 (pg 123)QOPM 4.2.2registered to TS16949: 2002registered to TS16949: 2002registered to TS16949: 2002Requirements for Formel Q (QPN) implemented. (incl 2-day production acceptance) (pg 123)

4.2.4 Control of recordsAPQP, tooling, POs, PPAPs,same as FMCsame FMCQOPM 4.2.4and Amendments maintained for active production &service requirements plus one calendar, unless stated otherwise by Ford

Mgmnt review and internal audits samesameretained for 3 years

Quality performance records Samesameincluding inspection, control charts, test results, maintained for one Calendar year after theywere created 5.2, 8.2.4, 8.5.1Shall demonstrate enhanced customer satisfaction through continuous improvement requirements of Q1 as stated in QOS. QOS Assessments shall be used in development of QOS unless otherwise sated by the STATrends in Customerno requirementQOPM 5.2.1Customer Focus satisfaction must be compared to that of competitors and reviewed by top mgmtRef: GM publications in 4.2.2(15 in total)

5.5.2.1Customer Rep change requires notification within 10 No requirementNo requirementCustomer Rep change requires notification within 10 QOPM 5.1.1Customer Representativedays or any changes in company ownership

5.5.3No requirementNo requirementNo requirementQOPM 5.1.1Communication

5.6 Mngmt ReviewThe organization shall hold monthly QOS performance meetings as specified in in the Q1 manufacturing Site assessment. The results of these meetings and the Q1 assesment results shall be intergral to the senior management meetings At least once per yearNo requirementQOPM 5.1.1

6.2.2.2 ResourceOnly trained & qualified personnel are to be involved in all aspects of manufacturing and design of Ford parts. Personell are to be trained to the current processes and requirements. Records to be maintained for 3 years from the date of training.No requirementNo RequirementOnly trained & qualified personnel are to be involved in all aspects of manufacturing and design of VW parts. Personnel are to be trained to the current processes and legal requirements. This includes any foreign nationals (pg 134 & 5)QOPM 6.1.1 Provision

Recources must be be accounted for at RFQ stageRecources including substitute opertors must be be accounted for at RFQ stage ( pg 97 & 136)

6.3.1 LeanEvidence of LEAN principles must be entrenched in the process as specified in the Q1 manufacturing site assessmentNo RequirementNo requirementQOPM 6.3.1

http://web.lean.ford.com/

6.3.2 ContingencyNotification of Buyer and STA engineer and assemblyNo requirement No requirementContingencies for ongoing supply of parts must be inplaceQOPM 6.2.3within 24 hours of any plant interuption and contingency plans activated to continue supply

6.4.2 CleanlinessPart dunnage is includedNo requirementNo requirementQOPM 6.1.1

7.1 Product GPDS users must use must use APQP/PPAP Readiness Assessment schedule on Ford Portal - See page 11 See GM publicationsUse AQP requirements as defined in AQP/PSO DOCSupplier shall develop Production Prep Plan (PPP) Updatedto TSAM by 4th each month QOPM 7.1Realization PlanningSee TSAM production Trial requirements Sec 12 pg 1 - 7The organization shall meet meet requirements of"Statement of Work" available on the Ford websiteReport APQP status as defined on websiteUse prototype data for productionUse prototype data for production planning

7.1.2 Acceptance criteriaAs per Ford SR's in table A & B on Pg 24 & 25No requirementNo requirementQOPM 7.1

7.1.4 Change no requirement no requirementShall proactively communicateSupplier must submit Process change request when ECI affects any approved production process - see Sec 18-2QOPM 7.1.4controlchangesShall notify SQ Manager andPurchasing agent of changes to material, process and manuf.location. Also supplier issues and capacity issues

7.2.1 EnvironmentalReport materials noted inno requirementNo RequirementMaterials, substances & component must comply with EU regulations (pg102)QOPM 7.2.1requirement - materials PPAP instructionsQOPM 7.4.1.1 Lists for declarable substances are to be considered and documented (pg 125)

Information be be updated on IMDS7.2.2.1 Review of requirement - ProductAuthorization can be obtained from buyer or Ford Engineering where appropriateno requirementNo Requirement

7.2.2.2 FeasibilityInclude all supplier and Ford no requirementno requirementQOPM 7.2.2.1organizations as appropriate20% volume increase requires full feasibility study

7.3.1.1, 7.3.3.2Family parts may be covered by No requirementNeed CP for all three build phases.Need CP for both build phases. ( pg 94)FMEAs, Control Plans One FMEA or CONTROL PLANPFMEA must be updated for project changes with implemented actions (pg 94)PFMEA & MQC shall be submitted to TSAM 8 weeks prior to 1A trialsThis must be approved by FORDShall manage MQC of sub-suppliers and submit to TSAM on requestSTA (Ford 4.2)emphasis on prevention

7.2.3.1 CustomerAssistance in CP3 or legacy data systems availabe through websiteElectronic dat tranfer systems for GM's North operations and CX for SAEstablish electronic communication with Chrysler on CovisintQOPM 7.2.3.1Communicationthrough Global Supplier Portalhttp://webc3p.ford.com/index.htmlForever Req. - The organization shall communicate any changes that may impact on quality on FRF on webCN

7.3.3.3, 7.3.3.2 Multidisciplinary approachFMEA & CP approval is required for parts supplied no requirementno requirementCross-functional teams must be used to to develop Manufacturing Quality Charts (MQC) & PFMEADFMEA & PFMEA required for all parts supplied to Ford

7.3.2.3 SpecialCritical and SpecialAs per GM key characteristic Designation (KCDS) Ref GM 1805 QN"shall be knowledgeableof stds" PS-9336All D/TLD part special characteristics must be documented including those not identified by VW but by the supplier (pg 127 & 8 & 131)Critical characteristics must be discussed & agreed to withTSAM QCE Sec 8 pg4QOPM 7.2.1.1Characteristicscharacteristics guidelines onlyPS-10125, AS-10119also 7.2.2.1 Changes to monitoring of SC must be approved by STAUse GM KCDSRef: The Diamond 4.2.1.5 for further detail refer to PS-7300

7.3.4, 7.3.6.1 Must use GPDS for review of product,No requirementAll design changes including those proposed by suppliersAll design/process changes including those proposed by suppliers must have written TSAM approval or waiver of such approval at least 3 months prior to the proposed change - Sec 18 Design & Development reviewdesign and development stages - Pg15must have written Chrysler approval or waiver of such approvalprior to implementation refer to OSO/TS cl 7.3.7 & PPAP manual

7.3.5 Design Design verification required to show conformance with Ford VDS & SDSNo requirementmust be performedQOPM 7.3.1 Verificationbefore PSO can be completedContinuing conformanceinspection/test shall beperformed during the modelyear.

7.3.7 DesignNo requirementAll changes shall haveAll changes shall have Chrysler approval or waiver of such approval prior to production implementationQOPM 7.3.1Changeswritten approval or waiver

7.3.6.2 Prototypesshall request confirmation of theRef: GP4No refQOPM 7.3.1need for prototypes

7.3.6.3 PPAPs1) Shall comply with AIAG PPAPSame as Ford plus,PPAP's required from suppliers inaccordance with Chrysler's requirements - see pg 1As specified in TRL requiremnts see Pgs 137 - 141)Off Tool Sample evaluation must meet TSAM evaluation requirements -see sec 13 p1 - 3QOPM 7.3.6.3processPPAP requirements for assembly centres shall from a specified prod run of saleable pilot vehicles2)Subcontractors must meet PPAPrequirementsTrial & changed parts must be clearly labelled in accordance with TSAM requirements - See Sec 18-33) All design changes shall have approval per PPAP and madethrough WERS or SREA process4) Run-at-rate is satisfied by demonstrating "Prod. Verification"

7.4.1.1 RegulationsAll applicable including internations regulation shall apply as specified by Ford as specified on Ford portal on covisint no requirementno requirementMaterials/substances must comply with REACH regulationsQOPM 7.4.1.1

Written confirmation of compliance to legal requirements are required

7.4.1.2, 7.4.1.3Supplier Quality Management System Development to minimum ISO9000 level. When required, subcontactors to be approved by FordWhen sub suppliers are too small to certify to ISO/TS or ISO 9000 the organization shall have a decision criteria for designating small suppliers. Such decision criteria shall be in writing, applied consistently in the application and verified by the third part auditor. Refer guidelines on pg 17When sub suppliers are too small to certify to ISO/TS or ISO 9000 the organization shall have a decision criteria for designating small suppliers. Such decision criteia shall be in writing, applied consistently in the application and verified by the third part auditor. Refer guidelines on pg 5Subcontractors for which influence the characteristics of mandatory documents must be audited to ensure that the requirements are verified (pg 130)Sub supplier quality must be simular to Tier 1 supplier quality assurance activities. Tier 1 supplier is responsible for all production & quality issues. TSAM must be notified of any sub-supplier change at 3 months prior to change. Sec 9 pg 2QOPM 7.4.1.2Subcontractor QMS Development

7.4.3.1 IncomingNeed incoming quality measures, unless waived Ref: GM 1746No refCGI fully responsible for Quality of incoming materials including that of VW assured suppliers (pg 99)Need incoming quality measures QOPM 7.4.3.1Product Qualityin writing by Ford STAAny inspection shall be commensurate with the risk and quality of the subcontractor

QOPM 7.4.3.27.4.3.2 Scheduling100% on time delivery from subcontractorsNo refNo refOnly approved & qualified subcontractors to be used (pg 99)Only approved suppliers as listed on the approved supplier's list can be used - See Sec 09 pg 1SubcontractorsMonitor and minimise premium freight.

7.5.1.2 Job (work) InstructionsOperators shall use most current WI's unless authorised in writingNo refSee element 10 Operating instructionsQOPM 7.5.1.2

7.5.1.3 Verification of Job set upsSet up records shall be No refNo refQOPM 7.5.1.3maintained for 1 year.

7.5.1.4.1) Documented system for No refRefer requirements as per Element 19QOPM 7.5.1.4Preventivepreventive maintenanceMaintenanceIncludes timely review and documented action plan2) Action plans to be included in management review3) Records kept for 1 year

7.5.2Process ValidationNo requirementNo requirementPSO shall be completed byQOPM 7.5.2product team to verify readinessprior to PPAP submittal.Parts that have been out of production for 12 months or moreshall have production led PSO - Refer Element 21

Identification, Traceability, preservation Storage & inventoryKey requirements are compliance to MMOG/LERef: GM 1731Shall conform to Chrysler Packing, shipping and labelling instructionsPackaging & ID of containers, data exchange must comply with requirements set out in B2B-Platform (pg 122)Shall establish a system to assure Toyota packing specs are maintained - see sec 11 pg 1 - 3QOPM 7.5.3,QOPM 7.5.57.5.3, 7.5.4, 7.5.5specified by Fords MMOG/LE manual on covisintAll tooling shall be clearly identified & correctly storedPackaging, ID of containers & VW interphase communications (CX)shall comply with VW requirements as set out in B2B Platform7.5.5.1Ref 4.340 Cust Specifics

7.6.1. MSAIn accordance with AIAG manualNo refRefer requirements listed in Element 18Family gauge studies must3rd Party cal lab certified to ISO/IEC 17025be approved by STA

7.6.3, 7.6.3.2 Laboratory requirementsIndependent laboratories shall be approved prior to use The acceptance criteria should be based on ISO/IEC 17025 or national equivalent, shall be documented other approval from Ford STA is requiredIndependent laboratories shall be approved prior to use The acceptance criteria should be based on ISO/IEC 17025 or national equivalent, shall be documented other approval from GM is requiredNo RefThe acceptance criteria should be based on ISO/IEC 17025 or national equivalent.QOPM 7.6.3.2

8.1.1, 8.1.2 Statistical toolsLatest edition of AIAG manual for SPC, MSA VDA must be applied. Capability Index must include Cpk & Ppk studies to determine possible sources of variationNo refNo refShort-term process capability Cmk/Ppk values >/= 1.67: Long-term process capability >/= 1.33QOPM 8.1.1Production & Mass production trila must be conducted to meet TSAM quality & delivery requirements See sec 12 pg 1 - 7 Capability regarding Mandatory documentation characteristics must be proven & fully documented (pg 132)

8.2.1.1, 5.2 CustomerShall notify 3rd party in 5 daysNotify within 5 daysCustomer satisfaction must be measured which should included packaging and delivery processes (pg 122)QOPM 8.2.1Satisfactionin writing if Q1 revoked.after being placed onin 5 working days ifSupplier shall have documenred countermeasure sytem to analyze and improve quality concerns through waranty dat and customer returnsShall monitor performance metrics"New business hold - Quality"placed in the "Needsas per Q1 and updates to FSPFor details ref 4.2.8 GMImprovement" category.2) Shall communicate customer specificssatisfaction to all employeestwice a year.

8.2.2 Internal Audits & AuditorsInternal audit reviews conducted at least anuallyInternal auditors trained as per ISO 19011 1st editionPerform at least once per yearD/TLD-parts & additional legal requirements to be evaluated by regular internal audits QOPM 8.2.2.4Internal auditors qualified and competent in all core tools, and process approach. Auditors must be qualified & competent in process approach, core tools & customer specificsThe organization shall complete the self-assessment audit 1/year commencing 7 Jan 2008 using Elements O Manufacturing Basics - see pg 75 internal audits in the companyof a trained auditor covering allThe organization shall conduct LPA & provide evidence of LPA being conducted on production partsaspects relating to FordProcess and product auditscan be performed by processspecialists without full auditor training.

8.2.3.1. Monitoring & measurement of manufacturing process1) Need to reduce variability usingno requirementNo requirementQOPM 8.2.3.1Six Sigma or other similartechniques

8.2.4 ES test failures shall be the cause to stopno requirementNo requirementQOPM 8.2.4Monitoring andshipments. Ford shall be informedNo parts can be shipped to TSAM unless Provisional or final approval has been granted by TSAM QCE - see Sec 17 Pg 1measurement of productAll suspect must be reworked.Test frequency requirementsshall be noted in the control plan and FMEARevisions to frequencies need STA approval

8.3.4 Customer WaiverApproval is required before the use of non conforming or changed processApproval is required before the use of non conforming or changed processApproval is required before the use of non conforming or changed processQOPM 8.3.4

8.2.4.1 Layout InspectionShall be be performed annually and the measurements shall be documented on the PPAP Dimensional Results sheet. Reference AIAG PPAP ManualNo requirementSame as FordQOPM 8.2.4.1

8.2.4.2 Appearance ItemsWhere processes or environmental could affect the product the organization shall implement measures such as Ford Global Craftmanship. This should be covered in the CP and APQP reporting. Refer to FSP for further detailsNo requirementNo requirementJudgement for colour must be evaluated as per TSAM requirements - see sec 14 Pg 1 - 5QOPM 8.2.4.2

8.3,8.5.2,8.5.3Shall have systems in place to prevent shipping of non conforming parts to any Ford company facilityPRR system must be actioned on the GM GQTS system on GMSupplypowerA written 8 step planContinuous & preventive methods to be applied to progress towards zero defect demand of customerRespond to Quality Improvement Request (QIR) or QPR by duae date or as specified in the SQAM - see Sect 19 QOPM 8.5.2Control of NCshall be submitted forproduct and correctve Respond to Ford with 8D within 5 business days corrective actionactionClose out 8D within 10 dayse-CIMS - at least two people at8D cause & effect taguchi type sytems must be consideredInternal notification systemeach loc. must be trained in useCommunicate results and PPM'sand reg. access the systemImplement corrective actionsPSFD0270 to be incorporatedto effectively respond to e-CIMSissues

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