CUSTOMER PILLAR 2 Welcome to our Third Class!copyright Strive Coaching Inc, 2008 CELEBRATIONS Lets start with recognizing some of your victories since last sessioncopyright Strive Coaching Inc, 2008 POWER POINTS Key Learning Areas in CUSTOMER PILLAR 2 MAXIMIZE VALUE INCREMENTALLYcopyright Strive Coaching Inc, 2008 POWER POINT 1 Shift to Valuecopyright Strive Coaching Inc, 2008 WORKBOOK EXERCISE Lets discuss the exercise on workbook page 53copyright Strive Coaching Inc, 2008 POWER POINT 2 Use Quality Points Which Impact Customerscopyright Strive Coaching Inc, 2008 POWER POINT 3 Use Value Added Strategiescopyright Strive Coaching Inc, 2008 POWER POINT 4 Use Bundling to Add Valuecopyright Strive Coaching Inc, 2008 POWER POINT 5 Use Packaging to Add Valuecopyright Strive Coaching Inc, 2008 POWER POINT 6 Be Innovativecopyright Strive Coaching Inc, 2008 POWER POINT 7 Use Intellectual Property to Protect Valuecopyright Strive Coaching Inc, 2008 POWER POINT 8 Improve Continuouslycopyright Strive Coaching Inc, 2008 WORKBOOK EXERCISE Lets discuss the exercise on workbook page 55copyright Strive Coaching Inc, 2008 WORKBOOK EXERCISE Lets discuss some of the other exercises you selected to work with in PILLAR 2copyright Strive Coaching Inc, 2008 BUDDY TIME Spend some time with your buddy coaching each other around PILLAR 2copyright Strive Coaching Inc, 2008 BUDDY TIPS Discuss PILLAR 2 and how it impacts your business Help buddy distinguish between value vs. product Challenge your buddy to increase value Look at the product & service as a customer would Discuss what you will accomplish before the next sessioncopyright Strive Coaching Inc, 2008 OVERALL REACTION What struck a chord with you on PILLAR 2copyright Strive Coaching Inc, 2008 GUEST SPEAKERcopyright Strive Coaching Inc, 2008 BULLS EYE POINTS POINTS Lets brainstorm 20 different things you will walk away with from this PILLARcopyright Strive Coaching Inc, 2008 FOR NEXT SESION Read PILLAR 3 in the book Complete Workbook Exercise pp 77 Complete Workbook Exercise pp 79 Complete 1 2 Other Workbook Exercises Connect with Your Buddycopyright Strive Coaching Inc, 2008 END OF CLASS Have a great week and feel free to contact me if you have questionscopyright Strive Coaching Inc, 2008