Curt Bonk, Ph.D.Professor, Indiana University

President, CourseShare and SurveySharecjbonk@indiana.edu

http://php.indiana.edu/~cjbonk

Collaborative Tools for e-Learning

My Background

• Researcher of collaborative tools

• Author on collaborative tools

• Designer of collaborative tools

• Instructor who uses collaborative e-learning tools

Mission of Indiana University is to Experiment with Technology

Issues for this Session

1. What factors led to emergence of collaborative e-learning tools?

2. Key features that differentiate them.

3. Goals of e-learning collaboration.

4. What works and what does not work?

5. Goals of work team collaboration?

Issues for this Session

6. Changing training practices.

7. Synchronous & asynchronous uses.

8. Key instructional design principles.

9. Guidelines in selecting collaborative e-learning tools.

10.Any success stories?

What types of tools?

1. Group Brainstorming and Decision Making

2. Application Sharing

3. Collaborative Writing and Annotation Tools

4. Team Workspaces and File Exchange

5. Discussion Forums and Real-Time Chats

1. Group Brainstorming and Decision Making with GroupSystems

1a. Group Brainstorming in GroupSystems

1. GroupSystems:

Although each person has her own computer, everyone is working on the same list of ideas. If Mary from Marketing enters an idea, everyone else sees it.

1a. Group Brainstorming in GroupSystems

2. GroupSystems:However, all inputs are fully anonymous, so each participant is free to be honest and open. If Joe from Sales doesn't agree with one of Mary's ideas, he can enter his opinion without worrying about offending Mary. Likewise, Mary can debate an issue without even knowing who entered it. Ideas are the focus, not their authors.

1a. Group Brainstorming in GroupSystems

3. GroupSystems:

At the end of the session, Sally, the team leader, creates a report that includes not only the team's end result, but full documentation of each step leading to that outcome. The report is complete and in the participants' own words.

1a. Prepare an Agenda

1a. Brainstorm Risks

1a. Gather Additional Information

1a. Prioritize Risks Based on Likelihood and Impact

1a. View and Discuss Results

1a. Collect Additional Input on Risks

1a. Review Comments on Risks

1a. Create an Action Plan

1a. Create and Distribute Final Report

1a. Sample Tool: Voting Tool

1a. Sample Tool: Survey Tool

1a. Group Outliner Tool

1a. Electronic Brainstorming Tool

1a. Alternative Analysis Tool

2. Application Sharing and Virtual Classrooms

a. WebEx, Placeware, HorizonLive, Centra,

LearnLinc, Astound/Genesys, Raindance,

NetMeeting

b. VTOC (Virtual Tactical Operations Center)

Army

Growth in Live-eLearning (US$M) (Anderson, 2002, IDC)

0

1,000

2,000

3,000

4,000

5,000

6,000

2001 2002 2003 2004 2005 2006

United States andCanadaWorldwide

54% growth in US

65% WW

Online Learning Goes Synchronous(see Tom Barron, ASTD, Learning Circuits, Jan 2000)

“Just when you were getting used to the idea of Web-based training (WBT), with its easy content distribution, electronic bulletin boards, and self-paced learning model, the Web’s technological juggernaut has thrown the workplace learning field a new curve: synchronicity.”

Synchronous WBT Products Jennifer Hoffman, ASTD, Learning Circuits, (2000, Jan)

• Deluxe (InterWise, LearnLinc, Centra)– 2-way audio using VOIP, one-way or two-way video, course scheduling,

tracking, text chat, assessment (requires thick client-side software)

• Standard (HorizonLive, PlaceWare)– One-way VOIP or phone bridge for two-way audio, text chat, application

viewing, (requires thin client-side app or browser plug-in)

• Economy (Blackboard, WebCT)– Browser-based, chat, some application viewing

(Requires Java-enabled browsers, little cost, free)

Web Conferencing Tools(e.g., Meetings, events, seminars, application sharing;

see Tom Barron, Demo’ing Synchronous WBT—on the Skinniest of Bandwidths, ASTD, Learning Circuits, Jan 2000)

• Astound (Genysis)• Centra• HorizonLive• Interwise• LearnLinc (Mentergy)• Lotus LearningSpace (DataBeam)• NetPodium (Intervu)• PlaceWare• WebEx

“There are, say, 20 features that encompass live e-learning, and all the products have 17 of them.”

Jennifer Hofmann, quoted by Wendy Webb, Online Learning, November, 2001, p. 44.

“…the two most important features to evaluate are the whiteboard and chat capabilities…If you have those two features, you’ll have real collaboration.”

Jennifer Hofmann, quoted by Wendy Webb, Online Learning, November 2001, 5(10), p. 46.

Web Conferencing Features

• Audio (VOIP, bridge) and Videostreaming• Application Sharing or Viewing (e.g., Word and

PowerPoint) Includes remote control and emoticons

• Text (Q&A) Chat (private and public)

• Live Surveys, Polls, and Reports

• Synchronous Web Browsing

• File Transfer

Web Conferencing Features

• Content Windows—HTML, PowerPoint

• Discussion Boards—post info, FAQs, post session assignments

• Archive Meeting—record and playback

• Breakout Rooms

• Shared Whiteboards

• Hand-Raising and Yes/No Buttons

Multi-site Live Training

Web Conferencing Features

• Assistant instructor options

• Pre-session content distribution

• Assessment/Testing—pre and post session

• Button—for students to notify instructor they are stepping away.

• Breakout Rooms—to share info or gossip

• Web Tours

2a. Live Events in HorizonLive

2a. Audio & Video in HorizonLive

2a. Chat in HorizonLive

2a. Slide List in HorizonLive

2a. Polling in HorizonLive

2a. Electronic Whiteboard in HorizonLive

2a. Live Application Sharing in HorizonLive

2a. Event Archive in HorizonLive

2b. Virtual Tactical Operations Center (VTOC)

2b. Document Sharing in the Army

2b. Virtual Tactical Operations Center (VTOC)

2b. National Guard Classrooms

3. Collaborative Writing and Annotation Tools

a. Word Document Commenting and Tracking

Changes

b. Electronic Book Annotations

3a. Annotations in Word: Track Changes and Commenting

3b. Student and Instructor Annotations in Electronic Books

4. Team Workspaces and File Exchange

a. LMS and CourseShare Teams (Blackboard)

b. Groove.net

c. OurProject.com

d. CourseShare (InstructorShare, ResourceShare, etc.)

e. SurveyShare, Zoomerang, SurveyMonkey

f. Team Think, Documentum, PlanView, Entopia

4a. Assignment to Teams: Blackboard

4b. Groove.net Workspace

4b. Groove.net Pricing

4b. Welcome to Group Tool

4b. Document Uploading Tool

4b. Web Browser Tool

4b. Notepad Tool

4b. Calendar Tool

4b. MindMapping Tool

4b. Extra Groove Tools

4c. OurProject: Website

4c. OurProject: Project Descriptions

4c. OurProject: Assign to Members

4c. OurProject: Project Summaries

4d. CourseShare: 8 Share Sites

4d. InstructorShare: List of Domains

4d. InstructorShare: Sharing a Teaching Activity

4d. PublicationShare: Shared Pubs

4d. BookstoreShare: Portal to Bookstores

4d. BookstoreShare

4d. ResourceShare: Trainer Resource Portal

4d. Collaborative Surveys in SurveyShare

4e. Choose Survey from Template (Or from Blank Slate, Prior Surveys, or Item Bank)

4e. Choose Template Option

4e. Edit, Modify, Delete Items

4e. Submit SurveyShare Survey

4e. Tool for Sharing Survey Templates and Results

4e. Sharing Survey Template Option

4e. Select Survey Template to Share

4e. Search for People to Share With

4e. Decide Who to Share With

4e. Sharing Success!!!

4f. TEAMThink!!!

4f. Documentum’s Collaboration Edition (supports teams with real-time chats, whiteboards,

threaded discussions, track schedules, manage resources)

4f. PlanView (negotiate schedule, share views, review reminders, check on the status of a project,

track documents, share data, etc.)

4f. Entopisa: Quantum Collaborate

5. Discussion Forums and Real-Time Chats

a. Synchronous Chat: Conference Room,

WebCT and Blackboard

b. Lotus LearningSpace, FirstClass, SiteScape

Forum, WebCrossing, WebBoard, Ultimate

Bulletin Board

c. Learnbydoing.net

5a. WebCT Chatrooms

5a. Synchronous Chats

5b. Asynchronous Discussion in SiteScape Forum

5b. Discussion in SiteScape Forum

5c. Student Generated Polls in SiteScape Forum

5c. Visual with Chat: Learningbydoing.net

5c. Visual with Chat: Learningbydoing.net

Are we becoming a collaborative society?