Cultural Heritage in REGional NETworks REGNET Extended Project Group Meeting Den Haag, 2002-11-21 -...
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Transcript of Cultural Heritage in REGional NETworks REGNET Extended Project Group Meeting Den Haag, 2002-11-21 -...
Cultural Heritage in REGional NETworksCultural Heritage in REGional NETworks
REGNETREGNET
Extended Project Group Meeting
Den Haag, 2002-11-21 - 2002-11-23
November 2002
2
Extended Project Group Meeting
Agenda for the MeetingAgenda for the Meeting
Thursday, 2002-11-21
09:00 - 09:15 Opening (MUS)
09:15 - 10:30 General Project Management
Issues (All WP Leaders)
10:30 - 11:00 Coffee break
11:00 - 12:30 Work Session 1(Groups)
12:30 - 13:30 Lunch
13:30 - 15:00 Work Session 2(Groups)
09:00 - 09:15 Opening (MUS)
09:15 - 10:30 General Project Management
Issues (All WP Leaders)
10:30 - 11:00 Coffee break
11:00 - 12:30 Work Session 1(Groups)
12:30 - 13:30 Lunch
13:30 - 15:00 Work Session 2(Groups)
15:00 - 15:30 Coffee break
15:30 - 17:00 Working in groups
Summarize and prepare reports (Work Session 1+2)In parallel: CSC group
17:00 - 18:00 Reporting on issues of the first day (by a rapporteur, 1 per
group)
18:00 End of the 1st day
20:00 Social Dinner
15:00 - 15:30 Coffee break
15:30 - 17:00 Working in groups
Summarize and prepare reports (Work Session 1+2)In parallel: CSC group
17:00 - 18:00 Reporting on issues of the first day (by a rapporteur, 1 per
group)
18:00 End of the 1st day
20:00 Social Dinner
November 2002
3
Extended Project Group Meeting
Agenda for the MeetingAgenda for the Meeting
Friday, 2002-11-22
09:00 - 10:30 Work Session 3(Groups)
10:30 - 11:00 Coffee break
11:00 - 12:30 Work Session 4(Groups)
12:30 - 13:30 Lunch
13:30 - 15:00 Working in groups
Summarize and prepare reports (Work Session 3+4)In parallel: CSC group
15:00 - 15:30 Coffee break
09:00 - 10:30 Work Session 3(Groups)
10:30 - 11:00 Coffee break
11:00 - 12:30 Work Session 4(Groups)
12:30 - 13:30 Lunch
13:30 - 15:00 Working in groups
Summarize and prepare reports (Work Session 3+4)In parallel: CSC group
15:00 - 15:30 Coffee break
15:30 - 16:30 Reporting on issues of the first day (by a rapporteur, 1 per
group)
16:30 - 18:00 Final consolidation
18:00 End of the 2nd day
20:00 Social Dinner
15:30 - 16:30 Reporting on issues of the first day (by a rapporteur, 1 per
group)
16:30 - 18:00 Final consolidation
18:00 End of the 2nd day
20:00 Social Dinner
Saturday, 2002-11-23
Open for further bilateral/specialised discussions:- advantages/disadvantages,- training on tools,- working on workflows.
November 2002
4
Extended Project Group Meeting
Goals of the MeetingGoals of the Meeting
The main goals:
1. Tool training (!) Use the tools for practical (demonstration) work following the prepared How To‘s
2. Usability testing Test the tools with regard to the usability => A first set of questionnaires Pretest for the „real“ usability tests => Adapt questionnaires, gain experience (Best-Practise, Worse-Practise)
3. Plan the remaining months ... Tasks, priorities, responsibilities
November 2002
5
Extended Project Group Meeting
General Management IssuesGeneral Management Issues
General Management Issues
All WP Leaders
9:15 - 10:30
- General Management Issues (AIT)-Overview about WP 4 (TARX)- WP 4.1 Working Plan (IMAC)- WP 4.2/WP 4.3 (VALT, IAT)
- Technical & Content Status (VALT)- Reports on first demonstration activities (IMAC, ...)
- ...
November 2002
6
Extended Project Group Meeting
WP 4 Demonstration, Assessment & EvaluationWP 4 Demonstration, Assessment & Evaluation
Overview of tasks in WP 4
Deliverable D11:
Evaluation Report:“REGNET trial
service and recommendations”
IAT2003-03-07
Task Briefs
T 4.1Execution of the demonstration
phase (trial service)
Responsible: TARX
Interim Report IR 4.1
Edited by TARXDue by:
2003-01-31
Deliverable D9:
Report:
”REGNET System operation"
TARX2003-03-07
T 4.2Refinement of
system and services where appropriate and
necessary
Responsible: VALT
T 4.3Analysis of trial
service, assessment and evaluation of the
system
Responsible: IAT
Interim Report IR 4.2
Edited by VALTDue by:
2003-01-31
Interim Report IR 4.3
Edited by IATDue by:
2003-01-31
Deliverable D10:Prototype:“REGNET -
Demonstration(Trial Service)”
VALT2003-03-07
November 2002
7
Extended Project Group Meeting
Main objectives & expected results:
Initialisation of the service and maintenance
Documentation of the system behaviour and performance
Documentation of user responses
Effort for WP 4.1: 55,9 PM
= > Working program for Den Haag: A set of documented usability tests
WP 4.1 Execution of DemonstrationWP 4.1 Execution of Demonstration
Overview of WP 4.1
November 2002
8
Extended Project Group Meeting
For feedback and documentation:
• Reference Model (available content& functions templates)
• Questionnaires for user feedback• Templates, e. g. for case studies
& guidelines
Methodology
Work package leaders
Strategies:
• Set up the reference model of the concerned content
• Set up scenarios related to the
workflows of content provider
Demonstration
Content providers
WP 4.1 Execution of DemonstrationWP 4.1 Execution of Demonstration
Workplan: Tasks within WP 4.1
November 2002
9
Extended Project Group Meeting
Carry out and manage demonstrations:
• Provide access to a substantial part of content
• Use REGNET-Facilities• Define workflows & products• Demonstrate system to others
(usability testing with internal and external groups)
Demonstration
Operate & Offer infrastructure:
Ongoing task of all content providers
• Install software• Set-up testbed sites• Set-up “databases”
Ongoing task of all CSC operators & test centers
WP 4.1 Execution of DemonstrationWP 4.1 Execution of Demonstration
November 2002
10
Extended Project Group Meeting
Demonstration
• Demonstrate possible usage
scenarios of REGNET Tools,• Training in effective usage/task
support ...• Guidance for integration in work
flow content of content providers
• Deliver and adapt software compo- nents according to the feedback gathered. ( -> Task 4.2.)• Collect and analyse user and
system behaviour data.
( -> Task 4.3.)
WP 4.1 Execution of DemonstrationWP 4.1 Execution of Demonstration
Training in usage of tools:
Software developers
Software developers& WP 4 coordinators
Further content development:Internationalisation, topic mapsDependant on feedback - if necessary and required!
November 2002
11
Extended Project Group Meeting
Give feedback:
• Own experiences (e.g. case studies) • Test user “feedback” (usability tests)• Built groups for working on specialized
topics (integrate external partners)
Feedback & Documentation
Ongoing task of content providers, CSC operators & test centres
Consolidate collected feedback/results,
assess, final evaluation (-> Task 4.3.)
Task leaders
WP 4.1 Execution of DemonstrationWP 4.1 Execution of Demonstration
Content provider, CSC operators & Test Centres as authors (case studies), con-tributors (links), editors (structure) and users
Build up a knowledge base for project know-how and experiences (case studies, forum (working groups),
guidelines, FAQs …)
November 2002
12
Extended Project Group Meeting
WP 4.1 Execution of DemonstrationWP 4.1 Execution of Demonstration
Give feedback:
• Prepare posters, brochure, fact sheets, ... • Prepare best practice dissemination
(case studies)• Promote the project, test phase etc.,
e.g. by organising information events,distribute material, prepare newsletters...
• Attract and promote participation
Task for all partners
Marketing
• Setting up and contribute to reference model • Ongoing status reporting
Reporting
Content providers, software developer
• Interim reporting and final reporting
Task leader(s)
Other issuesStrategic development:
CSC operators &Test Centres
• (Re)define service portfolio• (Re)define service levels/fees• Other services (see above)
November 2002
13
Extended Project Group Meeting
Demonstration ActivitiesDemonstration Activities
Report on first demonstration issues
IMAC
- The REGNET Testbed Campaign
- REGNET Information Events
- First Feedback – Main Topics
November 2002
14
Extended Project Group Meeting
Goals & RequirementsDemonstrate and test the REGNET developments. >> Market preparation, new partners
Testbed-Activities 1.10. 2002 - 31.3. 2003
The REGNET Testbed Site
http://ww.regnet.org/testbed
http://regnet.arte24.ch
1. Contribute test data
2. Describe data structures
3. Feedback!
First actions in Austria &Switzerland & Germany
Demonstration ActivitiesDemonstration Activities
Access point for new partners(test users): Search, access owndatabases, consultancy ...
November 2002
15
Extended Project Group Meeting
1. Confirme participation
Participation - Step-by-Step
2. Information about data &structures
3. Setup XML-database, import of existing data
4. Work with the system
5. Feedback (Test report)
Data entry (own data),
Multisite search,
E-Shop and Auction,
Tool for the production of smallpresentations, catalogues ...
Portal services (forum, ...)
Tools for the test:
Testbed material available: Registration forms, Checklists,Guidelines (english, german), flyer, ...
To promote the action: first roadshows & other events …
Demonstration ActivitiesDemonstration Activities
November 2002
16
Extended Project Group Meeting
Participants Results/Next Steps
Interesting feedback
1 new partner
Several contacts
Customer base
Newsletter
Working group
(1) REGNET Information Event, 24.10. 2002 Zürich
Approx. 70 participants, mainly museums invited on the basis of own mailing list and in cooperation with the official museum organisation in Switzerland (VMS-AMS)
Demonstration ActivitiesDemonstration Activities
Best-Practise: An established partner for the promotion!
Presentation, Report, Case Study & FAQ available
November 2002
17
Extended Project Group Meeting
Participants Results/Next Steps
Contact to a small E-Publishing company (World-of-Culture)
Contact to the Deutschen Museumsbund
Contact to another EU-Project for supporting evaluation (VNET 5)
(2) EVA Berlin 2002, 07.11. 2002
Exhibition & Conference: A REGNET booth and 2 presentations during the conference.
Participants: Suppliers of online information services/E-Publishing services, cultural institutions and research institutions
Demonstration ActivitiesDemonstration Activities
Presentation, Report, Case Study & FAQ available
November 2002
18
Extended Project Group Meeting
Case Study TemplateCase Study Template
Template for :
I. Targets to the event
II. Planning and preparation of the event
III. Evaluation of the event
C a s e S tu d y : [R E G N E T D e m o n s tra tio n A c t iv i ty ]
M a r k e t E n g in e e r in g : P ro m o t in g R E G N E T
C a s e S t u d y : [R E G N E T D e m o n s tr a t io n A c t iv it y ]
0 . T h e R E G N E T - P ro je c t
1 . T a r g e ts o f th e d e m o n s t r a t io n a c t iv i t y
2 . P la n n in g a n d p r e p a ra t io n o f t h e a c t io n
3 . C o u rs e b e fo re th e a c t io n
4 . C o u rs e o f t h e a c t io n
Demonstration ActivitiesDemonstration Activities
=> Use this template for further case studies (Knowledge base)
November 2002
19
Extended Project Group Meeting
First feedback ofFirst feedback ofparticipantsparticipants
Topic Maps
Visitors not familiar with it, but interested
Curious about new method of content structuring
REGNETSystem
Advantages & DisadvantagesWhy participate/use?
ASP-Modell, Costs
Networking: Integrate existing databases/servers, …
TechnicalAspects
Features of the system, furtherdevelopment (full-service system)
Copyright-Issues
Storage of data, usage ofstandards, …
Main areas
of interest
Demonstration ActivitiesDemonstration Activities
XML and relational databases(why, interfaces, …)
November 2002
20
Extended Project Group Meeting
Demonstration ActivitiesDemonstration Activities
Frequently Asked Questions
A list of Frequently Asked Questions
General questions:
a) Which are the advantages/disadvantages of the system? - ... compared to competitive products? - ... why to use REGNET and not another system/tool set?
b) Will the system remain stable in the future as well? c) What will happen after the REGNET-system ceased to exist
(e.g. after a period of 12 years)? User & Usage of the system d) Who is allowed to get access to the system (e. g. search in the databases)? e) Will it be possible to use/purchase selected components only? f) Will it be the possible to test/use the system without active participation
(e.g. search only)?
Testbed Activities & Participation
g) What is the use of participating in the REGNET-Testbed? h) What expense of manpower is needed at the side of the participants? Which are other
costs must be planned? i) What will happen after the Testbed phase? Is there any obligation?
List of about 30 FAQs to beanswered !
>> Together with a discussionof advantages & disadvantages(Final Consolidation Session)
November 2002
21
Extended Project Group Meeting
Working SessionsWorking Sessions
Working Sessions: Tool Training & Testing
11:00 - 15:00
Afterwards: Summarize and prepare reports
Results of Work Session I and II should bereported at the end of the first day!
17:00 - 18:00
November 2002
22
Extended Project Group Meeting
Concept of Work Sessions (rotation)Concept of Work Sessions (rotation)
• Responsible technical partner(s): expertise of tool or a group of tools
• Group of content partners: rotate to attend all work topic groups
• Responsible technical partner(s): expertise of tool or a group of tools
• Group of content partners: rotate to attend all work topic groups
Technical partner(s) present the tool(s):
What to do with (Know-what)
How to deal with (How to?)
Technical partner(s) present the tool(s):
What to do with (Know-what)
How to deal with (How to?)
Scenarios set up by the content partners:
Using the tool(s)
Write down observations regarding the questionnairesand the tool(s)
Scenarios set up by the content partners:
Using the tool(s)
Write down observations regarding the questionnairesand the tool(s)
EACH WORK SESSION (WS)
Write down & report results:• observations• comments on questionnaires• ...
Write down & report results:• observations• comments on questionnaires• ...
1
3
260min.
90min.
30min.
November 2002
23
Extended Project Group Meeting
Application flow of Work SessionsApplication flow of Work Sessions
Work Topic 2E-Business
(Shop, Auction,Procurement)
Work Topic 2E-Business
(Shop, Auction,Procurement)
Work Topic 1Search & Re-trieval, Data
Entry, Thesau-rus Management
Work Topic 1Search & Re-trieval, Data
Entry, Thesau-rus Management
Work Topic 3E-Publishing,Topic Maps,
Multilinguality
Work Topic 3E-Publishing,Topic Maps,
Multilinguality
Work Topic 4Portal & Modules
navigation issues
Work Topic 4Portal & Modules
navigation issues
Technical Partner: AIT
Technical Partner: AIT
Technical Partner: VALT,
ZEUS
Technical Partner: VALT,
ZEUS Technical
Partner: TARX
Technical Partner: TARX
Technical Partner: MOT
Technical Partner: MOT
Content Partners: NRM,
SUL
Content Partners: NRM,
SUL
Content Partners: CC,
ONB
Content Partners: CC,
ONB
Content Partners: MUS,
MECH
Content Partners: MUS,
MECH
Content Partners: GRAN
IAT, ICCS
Content Partners: GRAN
IAT, ICCS
Every group
(G) takes
course in
every WT
WT n
G 1 G 3G 2 G 4
November 2002
24
Extended Project Group Meeting
Rotation of Work SessionsRotation of Work Sessions
WS 1
WS 2
WS 3
WS 4
WT 1 WT2 WT 4WT 3
G 1 G 2 G 3 G 4
G 4 G 1 G 2 G 3
G 3 G 4 G 1 G 2
G 2 G 3 G 4 G 1
WS = Work Session, WT = Work Topic, G = Group
Building of groups
November 2002
25
Extended Project Group Meeting
Guidelines for Work SessionsGuidelines for Work Sessions
Please give a short presentation:- Impression of the tool- Strenghts and weaknesses - Necessary improvements- ...
Comment on=> Experiences with questionnaires=> Comment on the methodology...
Reporting (1 rapporteur), 15 min.17:00 - 18:00 Guidelines for the
work sessions
[Electronic version]
Questionnaires together with scenarios
[Electronic versions]
November 2002
26
Extended Project Group Meeting
Report on the Working SessionsReport on the Working Sessions
November 2002
27
Extended Project Group Meeting
The 2nd Meeting Day
November 2002
28
Extended Project Group Meeting
Agenda for the MeetingAgenda for the Meeting
Friday, 2002-11-22
09:00 – 11:30 Work Session 3(Groups)
10:30 - 11:00 Coffee break
11:30 – 14:30 Work Session 3(Groups)
12:30 - 13:30 Lunch
14:30 – 16:00 Working in groupsSummarize and prepare reports
15:00 - 15:30 Coffee break
09:00 – 11:30 Work Session 3(Groups)
10:30 - 11:00 Coffee break
11:30 – 14:30 Work Session 3(Groups)
12:30 - 13:30 Lunch
14:30 – 16:00 Working in groupsSummarize and prepare reports
15:00 - 15:30 Coffee break
16:00 - 18:00 Final consolidation
Reports of the Working groups
Advantages & Disadvantages
Frequently Asked Questions
16:00 - 18:00 Final consolidation
Reports of the Working groups
Advantages & Disadvantages
Frequently Asked Questions
Saturday, 2002-11-23
Open for further bilateral/specialised discussions:- advantages/disadvantages,- training on tools,- working on workflows.
November 2002
29
Extended Project Group Meeting
Final Consolidation
- Report your experiences!- Brainstorming: Advantages & Disadvantages
-Frequently Asked Questions- Next Steps
- ...
November 2002
30
Extended Project Group Meeting
…
Advantages & Disadvantages of the SystemAdvantages & Disadvantages of the System
Under which circumstances you would buy a new information system?Which „advantages“ must a system offer?
November 2002
31
Extended Project Group Meeting
…
Advantages & Disadvantages of the SystemAdvantages & Disadvantages of the System
What is your impression of the REGNET System in general?
Advantages Disadvantages
…
Would you buy the REGNET System or parts of it (actual)?
November 2002
32
Extended Project Group Meeting
…
Advantages & Disadvantages of the SystemAdvantages & Disadvantages of the System
What are the most important advantages & disadvantages?
Advantages Disadvantages
…
I. Data Generation/Management (incl. Search, Thesaurus)
November 2002
33
Extended Project Group Meeting
…
Advantages & Disadvantages of the SystemAdvantages & Disadvantages of the System
What are the most important advantages & disadvantages?
Advantages Disadvantages
…
II. E-Shop, E-Procurement, Auction
November 2002
34
Extended Project Group Meeting
…
Advantages & Disadvantages of the SystemAdvantages & Disadvantages of the System
What are the most important advantages & disadvantages?
Advantages Disadvantages
…
III. Topic Map Generation/Navigation
November 2002
35
Extended Project Group Meeting
…
Advantages & Disadvantages of the SystemAdvantages & Disadvantages of the System
What are the most important advantages & disadvantages?
Advantages Disadvantages
…
IV. E-Publishing
November 2002
36
Extended Project Group Meeting
…
Advantages & Disadvantages of the SystemAdvantages & Disadvantages of the System
What are the most important advantages & disadvantages?
Advantages Disadvantages
…
V. Portal
What is missing?
November 2002
37
Extended Project Group Meeting
Frequently Asked QuestionsFrequently Asked Questions
A list of Frequently Asked Questions
General questions:
a) Which are the advantages/disadvantages of the system? - ... compared to competitive products? - ... why to use REGNET and not another system/tool set?
b) Will the system remain stable in the future as well? c) What will happen after the REGNET-system ceased to exist
(e.g. after a period of 12 years)? User & Usage of the system d) Who is allowed to get access to the system (e. g. search in the databases)? e) Will it be possible to use/purchase selected components only? f) Will it be the possible to test/use the system without active participation
(e.g. search only)?
Testbed Activities & Participation
g) What is the use of participating in the REGNET-Testbed? h) What expense of manpower is needed at the side of the participants? Which are other
costs must be planned? i) What will happen after the Testbed phase? Is there any obligation?
Let us try to answer them ...!
November 2002
38
Extended Project Group Meeting
Project Knowledge BaseProject Knowledge Base
Which activities are planned? => Provide Case Study!
Which guidelines are needed andwho could provide them?
- Handling of images in the Internet- Connecting remote databases- How to use topic maps?- ...- ...