Cultural Competence: Know One Another

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Briefer: Dr. Curtis G. Edwards Cultural Competence EdwardsCPSY8101-12 https://unsplash.com Know One Anothe r

Transcript of Cultural Competence: Know One Another

Page 1: Cultural Competence: Know One Another

Briefer: Dr. Curtis G. Edwards

Cultural Competence

EdwardsCPSY8101-12

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Know One

Another

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Definitions

Overview

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Tips & Resources How, Why,

& Barriers

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Definitions

Culture: Values & Behaviors…or something like that…

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Multicultural Competence: a

personal initiative to understand & appreciate the

Values & Behaviors of other cultures

allowing flexibility when interacting

with them

Multiculturalism: the presence of multiple Values & Behaviors & the influences of those interactions

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How: Self ReflectionUnderstand Your Cultural

Identity

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Understand Other’s

Peer LedDiscussions

Role Playing

Online Role

Playing

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Why: Culture & Behavior

Culture Drive Behaviors The Negative: Culture &

Corruption The Positive: Culture &

Innovation

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Organizational Consideration Change Culture

=Change Behavior

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Local Cultural Demographics

Ethnicities & Races:- White (American &

Russian)- Asian (Thai,

Korean, & Vietnamese)

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Religion (majority are Christian based, some Buddhism)

Gender (equally represented)

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Barriers

Complexities that all these imply:

Personal Conflict (Biases & Stereotypes)

Social Conflict (Norms & Resistance to Change)

National & Organizational Considerations

Creating an Environment Conducive to Tolerance

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Tips for Improving

• Trust• Organization

al Justice

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• Shaping Perceptions

• Reducing Stereotypes

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Tips for Improving

Cont… Make it known

that it is an Individual effort (empowerment) Underscore

the benefits Experience

Based Everything

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Self-Reflection

Summary

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Culture & Behavior

Barriers

Cultural Demographics

Multicultural Competence

Tips for

Improving

Multicultural

Culture

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ReferencesBalcazar, F. E., Suarez-Balcazar, Y., & Taylor-Ritzler, T. (2009). Cultural competence: development of a conceptual framework. Disability &

Rehabilitation, 31(14), 1153-1160.

Bancroft, M. (n.d.). A listing of cultural competence assessment tools. ResearchGate. Retrieved 9 Jul 2016 from https://goo.gl/E3y0Wb

Deschamps, C., Rinfret, N., Lagacé, M. C., & Privé, C. (2016). Transformational leadership and change: how leaders influence their followers'

motivation through organizational justice. Journal Of Healthcare Management, 61(3), 194-212 20p.

Eskiler, E., Ekici, S., Soyer, F., & Sari, I. (2016). The Relationship between Organizational Culture and Innovative Work Behavior for Sports

Services in Tourism Enterprises. Physical Culture & Sport. Studies & Research, 69(1), 53-64.

Gelbrich, K., Stedham, Y., & Gäthke, D. (2016). Cultural Discrepancy and National Corruption: Investigating the Difference between Cultural

Values and Practices and Its Relationship to Corrupt Behavior. Business Ethics Quarterly, 26(2), 201-225. doi:10.1017/beq.2016.29

Koechli, L., & Glynn, M. (2014). Diving into Lake Devo: Modes of Representation and Means of Interaction and Reflection in Online Role-

Play. International Review Of Research In Open And Distance Learning, 15(4), 43-69.

Korsakienė, R., & Gurina, O. (2012). Does national culture significantly impact organizational culture at SMEs. Journal Of Security &

Sustainability Issues, 1(3), 219.

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References Cont…McGlynn-Stewart, M. E. (2015). Undergraduate students' perspectives on the value of peer-led discussions. Canadian Journal For The

Scholarship Of Teaching And Learning, 6(3), Article 9.

Rasmussen, L., & Sieck, W. (n.d). Culture-general competence: evidence from a cognitive field study of professionals who work in many

cultures. International Journal Of Intercultural Relations, 4875-90

Sterling, E., Bravo, A., Porzecanski, A. L., Burks, R. L., Linder, J., Langen, T., & ... Bynum, N. (2016). Think Before (and After) You Speak:

Practice and Self-Reflection Bolster Oral Communication Skills. Journal Of College Science Teaching, 45(6), 87-99.

van Nunspeet, F., Ellemers, N., & Derks, B. (2015). Reducing implicit bias: how moral motivation helps people refrain from making 'automatic'

prejudiced associations. Translational Issues In Psychological Science, 1(4), 382-391. doi:10.1037/tps0000044

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