Cultivating Service Brand Equity

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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Cultivating service brand equity Leonard L Berry Academy of Marketing Science. Journal; Winter 2000; 28, 1; ABI/INFORM Global pg. 128

Transcript of Cultivating Service Brand Equity

Page 1: Cultivating Service Brand Equity

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Cultivating service brand equityLeonard L BerryAcademy of Marketing Science. Journal; Winter 2000; 28, 1; ABI/INFORM Globalpg. 128

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