CUES Young & Free Presentation - Part 1

99
GENY Engaging on their own terms PART 1

description

Currency is in the middle of a wonderful social media experiment with Alberta’s Common Wealth Credit Union. To promote Common Wealth Credit Union’s new Young & Free account to Alberta’s 17 to 25 crowd, Currency has created an integrated marketing program centered around the youngfreealberta.com microsite. The thrust of the program is finding and hiring a spokesperson from Gen Y to represent the product, the credit union and their generation. Tim McAlpine and the 2008 Y&F Spokesperson, Larissa Walkiw, spoke about the Web 2.0 dos and don’ts that they have learned and how this program is authentically appealing to a new generation of potential credit union members.

Transcript of CUES Young & Free Presentation - Part 1

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GENYEngaging

on their own terms

PART 1

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Larissa Walkiw19-year-old member of

Gen Y

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+ Spokesperson

+ Artist

+ Filmmaker

+ Musician

+ Writer

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Tim McAlpine

38-year-old member of

Gen X

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+ Credit union advocate

+ Creative leader

+ Marketer

+ Speaker

+ Blogger

+ Cheerleader

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FACTSThe

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“An estimated 40 million Americans are unbanked. What

are we doing to reach out to these people and make them

credit union members? Or consider the need to attract

younger members. Yes, the population is aging in general

—but the average credit union member is now nearly 50

years of age and our lowest rate of market penetration is

for people under the age of 25. These ‘Generation Y’ young

adults are the people who are just starting out on their

own, buying cars, buying appliances, buying homes.

They’re a loan and mortgage officer’s dream, and too many

of them are going to banks, finance and mortgage

companies.”Allan Kemp McMorris, CUNA Chairman

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Credit unionsneed to connect with new young members

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Our goal:

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To get you thinking differently about

how you can make these new

connections

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YGEN

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Generation Y

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A.K.A.Millennials

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A.K.A.Echo Boomers

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14 to 28years oldin 2008

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Distrust media

KEY VALUES & CONCERNS

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Technologically savvy

KEY VALUES & CONCERNS

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Authenticity and autonomy

important

KEY VALUES & CONCERNS

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Question traditional racial

categories

KEY VALUES & CONCERNS

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Entering middle school and high school

CURRENT & NEXT LIFE STAGES

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Finishing college and university

CURRENT & NEXT LIFE STAGES

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Planning five years ahead

CURRENT & NEXT LIFE STAGES

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Looking forward to long-term relationships

CURRENT & NEXT LIFE STAGES

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Confident but wary

EMOTIONS & AFFINITIES

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Practical World view

EMOTIONS & AFFINITIES

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Goal oriented

EMOTIONS & AFFINITIES

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Respect parents and education

EMOTIONS & AFFINITIES

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Friends are very important

EMOTIONS & AFFINITIES

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Role reversal: males coloring their hair and wearing jewelry, females doing home repairs

PHYSIOGRAPHIC PROFILE

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Not health obsessive; they have their own lives ahead of them

PHYSIOGRAPHIC PROFILE

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Shopping is an event,

not a chore

SOCIAL ACTIVITIES & LIFESTYLE

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Raised in an instant message,

e-mail, social network global

community

SOCIAL ACTIVITIES & LIFESTYLE

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Aware of their personal brand

SOCIAL ACTIVITIES & LIFESTYLE

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Quality is cool

PURCHASING BEHAVIORS

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Spend to have fun

PURCHASING BEHAVIORS

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Heavily influence family purchases

PURCHASING BEHAVIORS

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Respond to truthful advertising; aware of image and celebrity hype

PURCHASING BEHAVIORS

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2.0WEB

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Courtesy of Brent Dixon from Trabian

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Courtesy of Brent Dixon from Trabian

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Courtesy of Brent Dixon from Trabian

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Courtesy of Brent Dixon from Trabian

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Courtesy of Brent Dixon from Trabian

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OLD

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NEW

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SOCIAL MEDIA

Keep track of chaos!

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RSSSOCIAL MEDIA

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SOCIAL MEDIA

Blogs

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SOCIAL MEDIA

Vlogs & Podcasts

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SOCIAL MEDIA

Diggnation has 400,000subscribers

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SOCIAL MEDIA

CNN has 400,000 average

daily viewers

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SOCIAL MEDIA

Social networks

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The new

TRUTHS

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Old marketing is dead!

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‘Bank Junior’ is not a

sustainable position

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You are not the only author of your brand

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Everyone has a voice!

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Geeks will rule the world!

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Social media and credit unions can build community

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And...Social media can

drive sales!

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ALIGNStars

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PERFECT SCENARIO

Relevant product

Differentiated brand

Real budget

Integrated marketing

Defined market

Social media & Web 2.0

Authentic voice

Senior-level involvement

Long-term commitment

Freedom & trust

Courageous credit union

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PITCHThe

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Agency brief:

We want to connect

with the youth market

in Northern Alberta

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Introduce a free youth account

product to the 17–25 group

Raise awareness and acceptance

of under-the-radar credit union

Create excitement and

understanding with all 400 staff

members

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Connect with a under-served

segment in an authentic voice

Direct prospects to the website that

is full of user-driven content

Bring a vibrant youth brand to life in

a way young people would accept

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PROGRAM OVERVIEW

Young & FreeThe Launch Story

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Larissa [email protected]

YoungFreeAlberta.com

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Tim [email protected]

currencymarketing.ca