CTS Strategic Roadmap Walkthrough , v1.2
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Transcript of CTS Strategic Roadmap Walkthrough , v1.2
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CTS Strategic RoadmapWalkthrough, v1.2
Dan Mercer
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Agenda
• Background• Vision (5 yr. trends)• Roadmap Framework• Roadmap Walkthrough• Next Steps• Summary
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Where is CTS going?
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What will it look like?
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Should we work on“A” or “B”?
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What comes next?
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Background• Questions asked by:
– Customers• Business Leaders
• Technology Planners
– Legislature and Oversight Partners
– Suppliers and Vendors
– CTS Service Owners and Technical Staff
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Background• One answer, or document, does not satisfy all points
of view:– Business perspective– Financial / budget perspective– Implementation perspective (e.g. service features
and timelines)
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Background• Traditionally addressed by a “strategic plan”
– Large binder of documents, not easily referenced– Typically becomes “shelf-ware”
• In contrast, a Strategic Roadmap:– Delivers a concise, comprehensive overview of strategy– Answers questions “at a glance”, but at a high level– Is easily referenced and refreshed regularly– Is a tool to focus discussion and guide detailed planning
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Vision – 5 Yr. TrendsUnderstanding the disruptive trends that could affect the business and our customers
Mobility: Anytime,Anywhere, Any device
Hybrid IT: Seamless Internal / External Service IntegrationAdvanced
Cyber-Threats
ComplexRegulatory
Environment
Value = Quality + Agility + Innovation + Safety + Trust
Software-definedAnything
Continuity of Government
High Bandwidth AppsConsumerization:
BYOD
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TransitionWhere We Are Where We Are Going
Decision Points / Priorities / Opportunities
What change
looks like – the value
proposition
What needs to change
and why?
Not a Gantt Chart -- Sequence & Dependencies are more
important than exact timelines.
Business
IT Infrastructure
Endpoint Computing
Data and IT Asset Protection
CTS Strategic Roadmap FrameworkHow CTS will change over time – the strategies,
objectives and milestones
Coordinated Strategies: Each objective must support and enable the business and other objectives
vertically between rows.
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CTS Strategic Road Map (Detail View)
Click for Online Roadmap
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Are we there yet?Are we there yet?
Are we there yet?
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When?How Much?
What are the risks?What are the rewards?What are the priorities?
Are we there yet?Are we there yet?
Are we there yet?
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Next Steps - Phase II
TACTICAL ROADMAPSCURRENT FUTURE CLOSE THE GAP
• Each objective needs a Tactical Roadmap, i.e. strategy for closing the gap
• Projects will be prioritized to implement the changes
Linked
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Summary• High-level view of how and why CTS will change over time• Provides a long-term direction for agency focus and a
foundation for CTS' priorities and investments• Developed through the lens of 5 year market trends• A tool to stimulate discussion and guide decisions• Strategies can change based on decision points• Timing is relative - Sequence and vertical
relationships are more important than dates
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Summary• NEXT PHASE:
– Detailed Tactical Roadmaps that describe costs, timing, risks and rewards
– Strategic and Tactical roadmaps will be linked
– Eventually, projects will be prioritized,funded, resourced and scheduled toimplement the changes
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Are we there yet? Are we there yet?
Are we there yet?
I’ll check theRoadmap!
Did he just pass another
rest stop?
About time, Mr. “I don’t need directions”
https://sp.cts.wa.gov/ask/roadmap
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Appendix
Extra Slides
• CTS Roadmap Characteristics
• Selected Roadmap Highlights
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CTS Roadmap Characteristics• Concise overview of a coordinated and comprehensive strategy
• Highlights high impact strategies, objectives and decision points
• Conveys relationships and dependencies – not a Gantt chart
• Provides a long-term direction for agency focus and a foundation for CTS' priorities and investments
• Used as a tool to guide decisions and detailed planning activities
• Available online and print, refreshed regularly
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Selected Roadmap Highlights• Business Strategies
– Increase customer satisfaction; Optimize resources; Focus on value, quality, agility, innovation, security, trust, resilience and accountability
• IT Infrastructure Strategies:– Telecomm: Manage networks as a critical state asset; Convergence;
Integrated enterprise Wi-Fi; Software-defined networking– Storage: Optimize storage for agility and value; Cloud integration;
Emerging technology; Software-defined storage– Hosting: State government cloud; Cloud brokerage and hybrid IT;
Hosted virtual workspace-as-a-service; Cloud management platform– Data Processing: Platform-as-a-Service; Hybrid DP environments
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Selected Roadmap Highlights• Endpoint Computing Strategies:
– Mobility: Ubiquitous mobility; Anywhere, any device; Expanded BYOD– E-mail & Collaboration: State-of-the-art services; Cloud integration;
Hybrid services
• Data and IT Asset Protection Strategies:– Security & Identity: Enhanced security infrastructure; Identity and
access management; Cloud integration– Data Centers: Optimized data centers; Increased customer base;
Increased regulation and compliance– Disaster Recovery: Consistent and coordinated DR; DR options for all
critical CTS services; Consolidate DR to remote site