CSSD Operations Presentation - Chicago 090816 and Dallas ... · Microsoft PowerPoint - CSSD...

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1 CATEGORY 6 OPERATIONS 2016 Baldrige Regional Conference School Demographics and Design 18 Resource Centers across San Diego 3 administrative offices Serve students in grades 712 4,000 students served annually Pathways Personalized Education Program Designated as an ASAM school by the State of California Our Students 2016 Baldrige Regional Conference

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Page 1: CSSD Operations Presentation - Chicago 090816 and Dallas ... · Microsoft PowerPoint - CSSD Operations Presentation - Chicago 090816 and Dallas 092216.pptx Author: calhoun Created

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CATEGORY 6 ‐ OPERATIONS

2016BaldrigeRegionalConference

School Demographics and Design

18 Resource Centers across San Diego

3 administrative offices

Serve students in grades 7‐12

4,000 students served annually

Pathways Personalized Education Program

Designated as an ASAM school by the State of California

OurStudents

2016BaldrigeRegionalConference

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LEADERSHIP

Core Competency: Transforming Lives

External Inputs

Stakeholder Inputs Vision, Mission, Values Internal Inputs

StudentsParentsWorkforceBoard of Directors

CommunitySuppliersPartnersCollaborators

Category 3:Customers

Category 5:Workforce

Strategic Planning Process

Category 2: Strategic Planning

Key Support Process Results

Organizational Performance Measure Review

Workforce Scorecards

Key Process Results (PPEP)

Personalized Pathways Intake

Student Pathway Implementation & Progress

Successful Pathways Transition

PPEP

Category 6:Operations

Category 3:Customers

Category 5:Workforce

Key Support Process Results

Organizational Performance Measure Review

Workforce Scorecards

Key Process Results (PPEP)

Organizational Sustainability(Recognize & Reward focused on Results)

Category 2:Strategic Planning

Category 4:Measurement, Analysis and Knowledge Management

Category 5:Workforce

Category 7: R

esults

Key Customer Requirements &Expectations

Strategic Planning

Pathways Personalized Education Plan

Key Process Requirements

2016BaldrigeRegionalConference

Pathways Personalized Education Plan (PPEP)

1 Key Process

2016BaldrigeRegionalConference

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Phase 1

2016BaldrigeRegionalConference

Key Process Requirements and Measures

Requirements Process Measure Results

Personalized Pathways

Intake

Reduce StudentIntake Cycle Time

Figure

7.1-31

Increase SSC Customer Service Survey Results

Figure

7.2-15

Increase Enrollment Data

Figure

7.5-6

09-10

10-11

11-12

12-13

13-14

14-15

15-16

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CSSD 1704 2014 2186 2101 2072 2187 2250 2300

Competitor A 113 458 561 594 776 874

Competitor B 609 392 399 428 505 762

Competitor C 300 297 308 258 304 305

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500

1000

1500

2000

2500

Enr

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Figure 7.5-6 CSSD Market Performance (Enrollment)

Goo

dProjections

2016BaldrigeRegionalConference

Key Process Requirements and Measures

Requirements Process Measure Results

Personalized Instruction

Increase MAP Growth

Figures7.1-19-21

Maintain Student Retention Rates

Figure7.1-30

Increase Student Participation Rates

Figure7.1-10

Increase Student Confidence Survey

Figures7.1-23-29

Phase 2

Phase 3

2016BaldrigeRegionalConference

Key Process Requirements and Measures

Requirements Process Measure Results

Redirect or Complete

Pathways Intake

Increase Graduation Rate

Figures7.1-5-9

Decrease Drop Out Rate

Figures7.1-1-4

Increase Successful Transition Rate

Figure7.1-22

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2016BaldrigeRegionalConference

KeySupportProcesses&Measures

2016BaldrigeRegionalConference

Data and AssessmentCurriculum 

Professional DevelopmentCommunicationsFiscal ServicesTechnology 

Human ResourcesSafety

OperationsEthical and Societal Responsibility 

ProcessDesignand

ImprovementSystem

2016BaldrigeRegionalConference

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2016BaldrigeRegionalConference

Kid

s co

me

firs

t. •

Per

sona

lized

Edu

catio

n •

Pro

fess

iona

lism

•M

odel

for

Edu

catio

n R

efor

m

High A

ccountability •Q

uality Teaching &

Learning •

Business P

rinciples •C

omm

unity Improvem

ent

LEADERSHIP

Core Competency: Transforming Lives

External Inputs

Stakeholder Inputs Vision, Mission, Values Internal Inputs

StudentsParentsWorkforceBoard of Directors

CommunitySuppliersPartnersCollaborators

Category 3:Customers

Category 5:Workforce

Strategic Planning Process

Category 2: Strategic Planning

Key Support Process Results

Organizational Performance Measure Review

Workforce Scorecards

Key Process Results (PPEP)

Personalized Pathways Intake

Student Pathway Implementation & Progress

Successful Pathways Transition

PPEP

Category 6:Operations

Category 3:Customers

Category 5:Workforce

Key Support Process Results

Organizational Performance Measure Review

Workforce Scorecards

Key Process Results (PPEP)

Organizational Sustainability(Recognize & Reward focused on Results)

Category 2:Strategic Planning

Category 4:Measurement, Analysis and Knowledge Management

Category 5:Workforce

Category 7: R

esults

Our Results

2016BaldrigeRegionalConference

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Our Results

2016BaldrigeRegionalConference

Our Results

2016BaldrigeRegionalConference

Our Results

2016BaldrigeRegionalConference

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Our Results

2016BaldrigeRegionalConference

Our Results

2016BaldrigeRegionalConference

CATEGORY 6 ‐ OPERATIONS