CSSD Operations Presentation - Chicago 090816 and Dallas ... · Microsoft PowerPoint - CSSD...
Transcript of CSSD Operations Presentation - Chicago 090816 and Dallas ... · Microsoft PowerPoint - CSSD...
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CATEGORY 6 ‐ OPERATIONS
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School Demographics and Design
18 Resource Centers across San Diego
3 administrative offices
Serve students in grades 7‐12
4,000 students served annually
Pathways Personalized Education Program
Designated as an ASAM school by the State of California
OurStudents
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Kid
s co
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t. •
Per
sona
lized
Edu
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Pro
fess
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lism
•M
odel
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Edu
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High A
ccountability •Q
uality Teaching &
Learning •
Business P
rinciples •C
omm
unity Improvem
ent
LEADERSHIP
Core Competency: Transforming Lives
External Inputs
Stakeholder Inputs Vision, Mission, Values Internal Inputs
StudentsParentsWorkforceBoard of Directors
CommunitySuppliersPartnersCollaborators
Category 3:Customers
Category 5:Workforce
Strategic Planning Process
Category 2: Strategic Planning
Key Support Process Results
Organizational Performance Measure Review
Workforce Scorecards
Key Process Results (PPEP)
Personalized Pathways Intake
Student Pathway Implementation & Progress
Successful Pathways Transition
PPEP
Category 6:Operations
Category 3:Customers
Category 5:Workforce
Key Support Process Results
Organizational Performance Measure Review
Workforce Scorecards
Key Process Results (PPEP)
Organizational Sustainability(Recognize & Reward focused on Results)
Category 2:Strategic Planning
Category 4:Measurement, Analysis and Knowledge Management
Category 5:Workforce
Category 7: R
esults
Key Customer Requirements &Expectations
Strategic Planning
Pathways Personalized Education Plan
Key Process Requirements
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Pathways Personalized Education Plan (PPEP)
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Phase 1
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Key Process Requirements and Measures
Requirements Process Measure Results
Personalized Pathways
Intake
Reduce StudentIntake Cycle Time
Figure
7.1-31
Increase SSC Customer Service Survey Results
Figure
7.2-15
Increase Enrollment Data
Figure
7.5-6
09-10
10-11
11-12
12-13
13-14
14-15
15-16
16-17
CSSD 1704 2014 2186 2101 2072 2187 2250 2300
Competitor A 113 458 561 594 776 874
Competitor B 609 392 399 428 505 762
Competitor C 300 297 308 258 304 305
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500
1000
1500
2000
2500
Enr
ollm
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Figure 7.5-6 CSSD Market Performance (Enrollment)
Goo
dProjections
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Key Process Requirements and Measures
Requirements Process Measure Results
Personalized Instruction
Increase MAP Growth
Figures7.1-19-21
Maintain Student Retention Rates
Figure7.1-30
Increase Student Participation Rates
Figure7.1-10
Increase Student Confidence Survey
Figures7.1-23-29
Phase 2
Phase 3
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Key Process Requirements and Measures
Requirements Process Measure Results
Redirect or Complete
Pathways Intake
Increase Graduation Rate
Figures7.1-5-9
Decrease Drop Out Rate
Figures7.1-1-4
Increase Successful Transition Rate
Figure7.1-22
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KeySupportProcesses&Measures
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Data and AssessmentCurriculum
Professional DevelopmentCommunicationsFiscal ServicesTechnology
Human ResourcesSafety
OperationsEthical and Societal Responsibility
ProcessDesignand
ImprovementSystem
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2016BaldrigeRegionalConference
Kid
s co
me
firs
t. •
Per
sona
lized
Edu
catio
n •
Pro
fess
iona
lism
•M
odel
for
Edu
catio
n R
efor
m
High A
ccountability •Q
uality Teaching &
Learning •
Business P
rinciples •C
omm
unity Improvem
ent
LEADERSHIP
Core Competency: Transforming Lives
External Inputs
Stakeholder Inputs Vision, Mission, Values Internal Inputs
StudentsParentsWorkforceBoard of Directors
CommunitySuppliersPartnersCollaborators
Category 3:Customers
Category 5:Workforce
Strategic Planning Process
Category 2: Strategic Planning
Key Support Process Results
Organizational Performance Measure Review
Workforce Scorecards
Key Process Results (PPEP)
Personalized Pathways Intake
Student Pathway Implementation & Progress
Successful Pathways Transition
PPEP
Category 6:Operations
Category 3:Customers
Category 5:Workforce
Key Support Process Results
Organizational Performance Measure Review
Workforce Scorecards
Key Process Results (PPEP)
Organizational Sustainability(Recognize & Reward focused on Results)
Category 2:Strategic Planning
Category 4:Measurement, Analysis and Knowledge Management
Category 5:Workforce
Category 7: R
esults
Our Results
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Our Results
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Our Results
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Our Results
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Our Results
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Our Results
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CATEGORY 6 ‐ OPERATIONS