CSR and Sustainability Management:

The New Normal

Dr Donald FeaverChief Technology Officer

Branded Trust Assurance Systemswww.btassurance.com

OverviewIntroduction

Sustainability Management

Responsible Supply-Chains– Due Diligence– Transparency

The Cloud and Collaboration

CSR: The New Normal

For Government and Regulation:

Post Paris COP-21: The world and CSR changed in Paris recently

- Governments have agreed to put in place new ‘social responsibility’ obligations - New government sustainability/emission reduction initiatives will become ‘normal’.

CSR: The New Normal

For Business

A new era in CSR is being already being adopted by pro-active business.

The new normal is known as ‘sustainability management’.

It is already delivering a win/win.

Sustainability Management

Sustainability management= cost savings through a ‘Program’ focus– more efficient resource use (i.e., less consumption)– better coordination (people and materials)– higher productivity (human resource)– reduced transaction costs– better risk management

The Sustainability (Program) Manager is the staff member trained-up to capture and maximize savings and revenue growth opportunities.

Program Focus: Business Area Performance Impact +$$

Internal/staff wellness, security and anti-corruption/integrity programs

Productivity improvement

Resource use/emission reduction programs

Cost savings

Stakeholder management and community programs

Reputation and revenue increase

Supply-chain due diligence and transparency

Risk and transaction cost reduction

Sustainable Supply-Chains

Due Diligence: know your supplier:• are they reliable… or are they a CSR risk?• did you make an effort to check?

Who’s watching?• NGO’s and the Media• Consumers• Regulators (public and private)

Sustainable Supply-Chains

Due Diligence= interrogating your supplier’s social credentials

• this means asking the right questions.

Who’s watching?• BBC News reported this week: 80% of

companies reporting under the US Dodd Frank law fell short in their due diligence enquiries

Sustainable Supply-ChainsTransparency and Tracing

Sustainable Supply-Chains

Transparency= more advanced disclosure of the source of your products and services

• this does not mean disclosing strategic information

Tracing= using new technologies to track, trace and generate ‘chain of custody’ documentation- a quasi-warranty of product source and integrity

New Technology: Facilitation

Innovation: Collaboration

The Cloud: provides new opportunities to collaborate and share information

Collaboration: saves money and time= reduction in transaction costs

Risk Reduction: sharing information amongst your supply-chain partners reduces RISK

www.btassurance.com

Thank you