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Crystal Davis August 11, 2014

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Dental Clinic of Dr. Jerel Owens, DMD, PC 15344 W. Mc Nichols Rd Detroit Michigan 48235 313-273-0640 Specialist in all aspects of Dentistry

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Dr. Jerel Owens graduated in 1975 from University of Pittsburgh School of Dental Medicine Has been in practice for 33years in Detroit Metro area 1975-1976 Dr. Jerel Owens was an instructor of General Practice Dentistry at Montefiore Hospital in Pittsburgh 1976-1979 Dr. Jerel Owens was a Oral Surgeon and a Clinical Instructor for the oral surgery residents at Henry Ford Hospital.

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Create a manual on the policies and procedures involved in the management of a clinic Prevent misunderstandings and lack of communication between staff and management Assuring uniformity and fairness throughout the practice and offering the upmost in customer service.

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Learn details of Management and Leadership of a Healthcare Organization Gather experience dealing with employees from a management level Constructed my Policy and Procedure toward the mission and visions statement of the clinic.

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Monday, June 01, 2014- Sunday, August 09, 2014 Clock hours have been completed Hours of Clinical Experience varies from 16- 24 weekly

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How to deal with staff from a management level The responsibilities and activities of management The strengths and weaknesses of a clinic. Good managers get work done though others. The importance of good customer service to the success of a business. How to apply the lesson I have learned to being a successful manager