Cross cultural team

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Innovation In Managment

AMI SHETHSwami Sahjananad College Of Commerce

& Management(Bhavnagar)

Managing Cross Cultural Team


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Managing Cross-cultural Team


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Table of contents:- Introduction

Potential benefits

Competence to manage team

Dimensions of cross-cultural team

Current practices Results

References


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Introduction:- Nature Of culture

Culture is understood as the customs, beliefs, norms andvalues that guide the behavior of the people in a society andthat are passed on from one generation to the next.

Three elements:

1. Culture has normative value. It prescribes dos and donts.

2. Culture is a group phenomenon. Culture applies to the members ofa society.

3. Culture practices are passed on from generation to generation.


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Cross-Cultural Team

Multiculturalism or cross-cultural team means thatpeople from many cultures(and frequently many

countries) interactregularly.


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Potential Benefits:- Increasing creativity and innovation

Demonstrating more sensitivity in dealing with foreign

customers Hiring the best talent from anywhere

Demonstrating a global perspective

Creating asuper organizational culture, using the best

if all cultures Greater flexibility within the organization both to adapt

to a wider range of environments and to change withinthese environments

To evolve universally acceotable HR policies andractices.


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Competence To Manage

Team:- Possess a strong personal identity

Have knowledge of and felicity with the beliefs and

values of culture Display sensitivity to the effective processes of the

culture

Communicate clearly in the language of the given

cultural group Perform specially sanctioned behavior

Maintain active social relations within the culturalgroup

Negotiate the institutional structures of the culture


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Dimensions Of Cross Cultural

Team:-

Crosscultural

managmetn

Motivation

Leadership

Communication

HR practices

Teams

workvalues


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1. Motivation At the heart of motivation

is felt needs which drive

the individual to act.

This needs activate theindividual to act, whatcourse of action he or sheengages in and whatrewards the person

expects, very from cultureto culture.


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2. Leadership Skiled at international

communication

Culturally sensitive

Capable of rapid acculturation

Knowledge about cultural andinstitutional influences ofmanagement

A facilitator of subordinatesintercultural performance

User of cultural synergy

A promoter and user of the growing

world culture


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3. Communication Communication is key in the

workplace and when you are incharge of a cross cultural team

that can present your with manyunique challenges.

One way to fight this issue is tomake sure you are always on the

same page as team members.

Another issue in communicatingis dealing with time zonedifferences.


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4. HR Practices Cross Cultural Training

you need to consider how you are going toprovide training for people that are locatedfrom different countries and in different

time zones.


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5. TeamsManaging a VirtualTeam

The employee has tobe very self-sufficientto do their job with noboss around.

you are able toalways get work doneon projects or tasksthroughout the day.


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6. Work Values Aspects of the job

that bring

satisfaction.

Time is money and

punctuality is highlyregarded.


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Current Practices:- Uniliver

IT companies (Wipro, Infosys, etc)

Asian paints

Tata motors

TCS


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Results:-

Uniliver has decenteralised its operational culture among its manager.It is said that company has been so successful at this stage. Uniliverssenior management belives that crops of like-minded people is thereason why its employee work so well, despite their national and

cultural differences.

Reliance Industries, the Tata group and Wipro, rated among worldsmost respected companies, are not very different from those thewestern and European MNCs.

Asian Paints is painting the world red by being among the 10 largestdecorative paint makers in the world, with manufacturing facilitiesacross 24 countries.

Tata motors is rolling out Indicas from India to access to markets inKorea and China.


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TCS employs, nearly 9000 people in the US, handlingtechnology services for Fortune 500 companies suchas General Electric. Recently, it raised Rs. 54.2 billion

in Asains second biggest tech IPO this year andIndias largest IPO ever.

Infosys has 25,635 employees, including 600 from 33

nationalities other than India.It has 30 marketing offices across the world and 26global software development centers in the US,Canada, Australia, the UK and Japan.


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References:-

International Human ResourceManagement

K Aswathappa

Sadhna Dash

Internet Wikipedia.com

Wikieducator.com


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Cross cultural team

Documents

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