Crm and Abap Notes_ Sap Crm

7/25/2019 Crm and Abap Notes_ Sap Crm

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5th June

refer to this amazing link in sdn.sap.com

http://scn.sap.com/docs/DOC-54456

Posted 5th June by VNAI

Labels: Performance,SAP CRM,WEB UI

Performance measurement in WEB UI

Measure Performance and

Analyze a Web UI Transaction

using SE30

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21st March

Note 1404805 - Operations possible in the WEB UI based organization model. Not

all features available in SAP GUI organization model is available through WEB UI.

SAP GUI based Organization model is completely supported.

Note 1259797 - ALE download of employees from from ECC to CRM

Note 55055 - ECC/CRM - New integration of Business PartnerIt is possible to define your own attributes to be maintained on the Organizational

unit. This can be defined in the view T770MATTR.

The Organization data at the header level is copied over to item level. There is no

separate Organization data determination at item level.

Organization model is generally defined in ERP and is downloaded to CRM

system.

Organization model is the core/basic data of the CRM Box. You should be very

careful with Organization data model.

Be very careful with Organization model download from the ERP box to CRM Box.

SAP CRM Organization model facts
http://wuinotes.blogspot.com/2015/03/sap-crm-organization-model-facts.htmlhttp://wuinotes.blogspot.com/2015/03/sap-crm-organization-model-facts.htmlhttp://wuinotes.blogspot.com/2015/03/sap-crm-organization-model-facts.htmlhttp://wuinotes.blogspot.com/2015/06/performance-measurement-in-web-ui.htmlhttp://wuinotes.blogspot.in/search/label/WEB%20UIhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://wuinotes.blogspot.in/search/label/Performancehttp://www.blogger.com/profile/09927399753903067691http://wuinotes.blogspot.com/2015/06/performance-measurement-in-web-ui.html


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It will overwrite the Organization model in the CRM Box. In Production CRM box,

this is only one time activity.

Through Tx. CRMC_R3_ORG_GENERATE(IMG->CRM->Master Data->Org

Mgmt->Data Transfer->Copy SAP ECC Sales Structure), you can download the

Organization model to CRM box. There is no Delta download. Its a one time

activity during production cut over activities.

Distribution Channel/Division is the part of the Organization model in ERP.

Distribution Channel/Division is only attributes on the Organization model in CRM.

Posted 21st March by VNAI

Location: Bengaluru

Labels: SAP CRM

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9th March

Fiori or (SAP UI5) is not going to replace SAP CRM WEB UI. The use case for Fiori is

for a Sporadic user (for Approvals and Quick Reply) and the use case for SAP Web UI

is for the power user who needs all the functionality of the SAP CRM.

Full information is available in sdn.sap.com

Seven Things You Need to Know About Fiori for CRM

[http://scn.sap.com/community/crm/blog/2014/10/14/five-things-you-need-to-know-about-fiori-for-

crm]

Posted 9th March by VNAI

Location: Bengaluru

Labels: SAP CRM,WEB UI

Fiori is going to replace SAP CRM WEB UI

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10th February

SAP CRM EHP's are cumulative. Each current EHP contains the entire content of

earlier packages. Therefore each EHP is based on the previous one. SAP EHP's have

the same maintenance duration as that of the underlying SAP CRM Application.

Enhancement packs and Support packs inSAP CRM

Classic

CRM and ABAP notes search
http://wuinotes.blogspot.in/http://wuinotes.blogspot.in/search/label/SAP%20CRM?view=timeslidehttp://wuinotes.blogspot.in/search/label/SAP%20CRM?view=snapshothttp://wuinotes.blogspot.in/search/label/SAP%20CRM?view=sidebarhttp://wuinotes.blogspot.in/search/label/SAP%20CRM?view=mosaichttp://wuinotes.blogspot.in/search/label/SAP%20CRM?view=magazinehttp://wuinotes.blogspot.in/search/label/SAP%20CRM?view=flipcardhttp://wuinotes.blogspot.in/search/label/SAP%20CRM?view=classichttp://wuinotes.blogspot.com/2015/02/enhancement-packs-and-support-packs-in.htmlhttp://wuinotes.blogspot.com/2015/02/enhancement-packs-and-support-packs-in.htmlhttp://wuinotes.blogspot.com/2015/03/fiori-is-going-to-replace-sap-crm-web-ui.htmlhttp://wuinotes.blogspot.in/search/label/WEB%20UIhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://scn.sap.com/community/crm/blog/2014/10/14/five-things-you-need-to-know-about-fiori-for-crmhttp://wuinotes.blogspot.com/2015/03/fiori-is-going-to-replace-sap-crm-web-ui.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691


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Support packs contains corrections and legal changes.

EHP's contains User Interface Simplifications and Functional Enhancements. It is new

version of the existing software components.

With EHP's you(Customer) can only update those software components which are

related to functionality you use.

You(Customer) need to activate the business function after installation of EHP's.

You(Customer) can electively implement those software innovation needed from SAP

and activate the functionality based on the business requirement.

EHP's can contain improved version of existing business processes or/and can contain

new processes.

Select and activate the functionality needed in EHP's by using Switch Framework. The

functionality you(Customer) does not need remains dormant.

You need to test the Activation of new functions, in Advance, in a

Sandbox/Test system because Activation of Business Functions and

installation of EHP's are irreversible.

Posted 10th February by VNAI

Location: Bengaluru

Labels: Misc,SAP CRM

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1st December 2014

Data exchange between CRM and ECC is based on qRFC. (qRFC' are used for

serialization)

Communication between CRM and ECC is based on RFC.

Although Luws belonging to a queue are stored in tRFC tables

ARFCSSTATE,ARFCSDATA,TRFCQDATA, TRFCQSTATE, TRFCQOUT and

TRFCQIN, but these queues cannot be maintained or displayed using tRFC

transaction SM58. We must use middleware transactions SMQ1/SMQ2.

CRM Middleware facts

Dynamic Views template. Powered by Blogger.
https://www.blogger.com/http://wuinotes.blogspot.com/2014/11/crm-middleware-facts.htmlhttp://wuinotes.blogspot.com/2014/11/crm-middleware-facts.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://wuinotes.blogspot.in/search/label/Mischttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691


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Refer to Note 378903 for information on Queue Status in SMQ1, SMQ2 and table

ARFCRSTATE.

Refer to Note 350176 for performance improvement during data exchange.

Refer to Note 768503 for Best practices document for BDoc Analysis.

Filter settings are stored in table SMOFFILTAB in CRM and in table CRMFILTAB

in R/3 system.

Events table TBE31 & TBE11.sBdocs (Synchronization) Bdocs handle data synchronization with Mobile clients.

mBdocs (Messaging) Bdocs handle messaging between ECC and CRM.

Middleware transactions :

Transaction PurposeR3AM1 Adapter monitoring

MW_MODE Middleware mode(Start or Stop Middleware)

SMQS Outbound queue scheduler

SMQ1 Outbound queue

SMQR Inbound queue scheduler

SMQ2 Inbound queue

SMW01 BDoc Queue monitoring

SMW02 BDoc Summary

SMWT Middleware trace

SMOEAC Middleware Admin console

SMWP Middleware monitoring cockpit

R3AC1 Business adapter object

R3AC3 Customizing adapter object

R3AC5 Condition adapter object

R3AS Initial load(Delta load is automatically activated after Initial load)

R3AR2 Define Requests

R3AR3 Monitor Requests

R3AR4 Load Requests

SMOFTABLES ECC tables and CRM adapter objects

Posted 1st December 2014 by VNAI

Location: Bengaluru

Labels: SAP CRM
http://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691


5/52

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19th November 2014

Billing units - Units which are responsible for creating billing documents in your

organization. Billing units can be sales organizations, service organizations. There

are sales organizations 0001 and 0002, but sales organization 0001 is

responsible for billing in all of these sales areas. This is the functional explanation.

Technically Billing unit is a Business partner with the Role "Billing Unit". As many

sales organizations can be assigned to Billing unit.

Billing units are uniquely assigned to company codes.

In Inter-company billing scenario, one sales org(or billing unit) is responsible for

selling and another department is the customer. This is automatically determinedbased on the company code.

Note 504735, explains how to set up subscriptions for FI/CO transfer of a CRM

billing document.

Order(Sales/Service) -> Create Delivery(then picks, packs and posts goods issue)

-> Create billing(Invoice) document.

In SAP CRM, you can issue invoices for various Business Transactions(with or

without reference to delivery) Sales orders, Service Contracts, Service orders,

Service confirmations.

In SAP CRM billing, you can combine sales order items and service order items inone billing document(or invoice).

You can opt for CRM billing or SD Billing. you should normally use CRM Billing to

invoice contracts, service orders, confirmations and complaints.

ECC component, SAP FI-AR(Finance accounting & accounts receivable) or FI-

CA(Contracts accounts, Receivable and Payable) must be implemented if you

wish to post billing documents to financial accounting.

Billing documents are never exchanged between CRM and ECC systems.

As long as Invoice(Billing) data is not transferred to the Accounting(in ECC), you

can make changes to the Invoice.

Billing Plan are of two types. Periodic Billing(Ex: 1st of every month) or Milestone

Billing(Ex: On Project Phase 1 completion).

SAP CRM Billing quick facts
http://wuinotes.blogspot.com/2014/11/sap-crm-billing-quick-facts.htmlhttp://wuinotes.blogspot.com/2014/11/sap-crm-billing-quick-facts.html


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[htt p://2.bp.blogspot.com/-6hd32thJ-x8/VGxqIL6xetI/AAAAAAAAEA8/xp-

NjVZJdNY/s1600/Image.png]

Billing Merge and Split Scenario.

Posted 19th November 2014 by VNAI

Location: Bengaluru

Labels: SAP CRM

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31st August 2014

The usage of HTTP 1.1 is a prerequisite for using compression and mandatory for

CRM Web Client.

HTTP 1.1 supports persistent connections (Keep-Alive). This means TCP/IP

connections are kept open until explicit "Connection" or "Close" requests.

With HTTP 1.0 for every round trip request connection is established with takes

time.

Source : SAP Note#1162605 - Network performance for CRM (IC) Web client.

Posted 31st August 2014 by VNAI

Location: Bengaluru


CRM Web Client only supports HTTP1.1 Protocol

0 Add a comment
http://wuinotes.blogspot.com/2014/08/crm-web-client-only-supports-http-11.htmlhttp://wuinotes.blogspot.in/search/label/WEB%20UIhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://wuinotes.blogspot.com/2014/08/crm-web-client-only-supports-http-11.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://2.bp.blogspot.com/-6hd32thJ-x8/VGxqIL6xetI/AAAAAAAAEA8/xp-NjVZJdNY/s1600/Image.png


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19th July 2014

Transaction Transfer to ECC from CRM(CRM > ECC) ?

Opportunities No. Opportunities transaction type does not exists in ECC.

Quotations By default, Quotations are not replicated but there is an option to

replicate if certain customers needs it.

Sales Orders Can be replicated from CRM to ECC.

Contracts Contracts are replicated from ECC to CRM(ECC > CRM) generally.

Service

Agreements

Service Agreements that are created in CRM are not exchanged with

backend ECC.

Posted 19th July 2014 by VNAI

Location: Bangalore


Replication of CRM Transaction (types) toECC?

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19th July 2014

Collection of useful Notes in CRM and WEB UI area.

Note# Description/Function

1397488 IE8 release for SAP CRM 2007 and SAP CRM 7.0

1832389 Mozilla Firefox 10 and above support on WebClient UI

1114557 Supported browsers in WEB UI/SAP CRM 2007, CRM 7.0 Internet Browser

Compatibility

1162685 SAP CRM Web client Performance

1281896 High Memory Consumption and CRM WebClient

1849381 How to debug CRM WEBUI using conditional breakpoints.

1225639 Conditional Breakpoints Improved error and program analysis

1118231 Details about the user interfaces that are supported in SAP CRM

702735 Switching off IPC in CRM

SAP CRM/WEB UI Notes
http://wuinotes.blogspot.com/2014/07/sap-notes.htmlhttp://wuinotes.blogspot.com/2014/07/sap-notes.htmlhttp://wuinotes.blogspot.com/2014/07/replication-of-crm-transaction-types-to.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://wuinotes.blogspot.in/search/label/Mischttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://wuinotes.blogspot.com/2014/07/replication-of-crm-transaction-types-to.html


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1162605 Network performance for CRM (IC) Web client

1048388 General Performance improvements of BSP Transactions

1746385 Main WEBCUIF Browser Support Note

SAP CRM Browser Support Quick Snapshot

WebCUIF IE6 IE7 IE8-C IE8-

S

IE9-C IE9-S IE10-C IE10-S IE11-C IE11-S

Reference

Note

1358871 1583618 1878639 1738868 1937379 1898295 2026791

600

CRM2007

Yes Yes SAPK-

60005

No SAPK-

60007

No SAPK-

60007

No SAPK-

60007

No

700

CRM7.0

Yes Yes SAPK-

70002

No SAPK-

70002

No SAPK-

70002

No SAPK-

70002

No

701

CRM7.01

EhP1

Yes Yes NA Yes Yes Yes Yes Yes Yes Yes

731

CRM7.02

EhP2

No Yes NA Yes Yes Yes Yes Yes Yes Yes

746

Hana


747

CRM7.03

EhP3



Location: Bangalore


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19th July 2014

Q : What is the difference between billing document and invoice?

Billing document vs Invoice
http://wuinotes.blogspot.com/2014/07/billing-document-vs-invoice.htmlhttp://wuinotes.blogspot.com/2014/07/billing-document-vs-invoice.htmlhttp://wuinotes.blogspot.in/search/label/WEB%20UIhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691


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Ans : In Billing document there is no tax component but in invoice there is a tax

component.


Location: Bangalore

Labels: SAP CRM

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19th July 2014

Pricing Analysis or Condition Trace is not available from WEB UI. You have to log into

SAP GUI to get the price trace.


Location: Bangalore

Labels: SAP CRM

PRC_TRACE = 'X'

1 View comments

16th July 2014

System Status : Meaning is entirely defined by the SAP system.

Example(s) :

1. Distribution lock is set by the system when the sales order is not been replicated

from CRM to ECC system. There is

no user intervention required.

2. When order is created against a contract which has no left over quantity for a sales

order to be created, then in

that case system issues a "error" and sets a document error status.

3. When a contract end data is reached or Quantity is completely consumed. Contract

status is set to "Completed"

User status: is set by the user.

System Status & User Status in SAP CRM
http://wuinotes.blogspot.com/2014/07/system-status-user-status-in-sap-crm.htmlhttp://wuinotes.blogspot.com/2014/07/system-status-user-status-in-sap-crm.htmlhttp://wuinotes.blogspot.com/2014/07/prctrace-x.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://wuinotes.blogspot.com/2014/07/prctrace-x.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691


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Example : When a Contract is initially created. Its status is "New/In Process" and when

the Contract is ready, it is

set by the user as "Released"(till it is completed...see above point 3)

REPORT : CRM_ORDER_INCOMP_CHECK can be used to select incomplete

transactions.

Posted 16th July 2014 by VNAILocation: Bangalore


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28th June 2014Its a place in SAP CRM, where all the interactions between two business partners(like

customers and vendors) are captured and stored in one place. Some times vital information

is stored in activity journals.

There are 2 types of activity(Business Transaction categories).

1) Business Activity(where Business Partners are involved)

2) Tasks(Personal/Professional/Private tasks for employee)

How ever I could not make it work(product issues? does not work properly !!) and not so

much user friendly.

Posted 28th June 2014 by VNAI

Location: Bangalore

Labels: SAP CRM

Activity Journals

0 Add a comment

6th June 2014

Contract is an agreement between customer and a vendor. Here customer is guaranteed to

receive certain products or services at a lower/agreed price over a period of time and a

better delivery. Vendor has an understanding of the customer behavior and plans for

continuity/survival of his(vendor's) business.

Contracts Configuration in CRM
http://wuinotes.blogspot.com/2014/06/contracts-configuration-in-crm.htmlhttp://wuinotes.blogspot.com/2014/06/contracts-configuration-in-crm.htmlhttp://wuinotes.blogspot.com/2014/06/activity-journals.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://wuinotes.blogspot.com/2014/06/activity-journals.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://wuinotes.blogspot.in/search/label/Mischttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691


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[http://4.bp.blogspot.com/-4EqjFxOpf8M/U5HjN-

C85wI/AAAAAAAAD0M/M1_eLtwWEmY/s1600/2.png]

Quantity Contract : Agreement that customer will buy certain quantity (ex : 1000 laptops)

over period of time. (Tr. Type QCTR)

Value Contract : Agreement that customer will buy certain value (ex : $ 10000 worth

computer components) over period of time.(Tr. Type VCTR)

Sales Agreement (Tr. Type OASL)
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al4Ctujfpmo/U5HjOo_sxnI/AAAAAAAAD0Y/PzrXJx30BcM/s1600/15.png]


Location: Bangalore

Labels: SAP CRM

0 Add a comment
http://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://2.bp.blogspot.com/-al4Ctujfpmo/U5HjOo_sxnI/AAAAAAAAD0Y/PzrXJx30BcM/s1600/15.pnghttp://1.bp.blogspot.com/-jkP_lDWjn0Q/U5HjM-0PzPI/AAAAAAAADz8/no0BRIFM6Qs/s1600/14.png


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3rd June 2014

[http://2.bp.blogspot.com/-6_S4a6aNkPA/U40vR9uLvGI/AAAAAAAADxc/wGBEzi2xMOc/s1600/cond_main1.png


* For example when 10 monitors are ordered, a mouse will be given free.

* Inclusive free goods means customer orders 10 monitors but pays only for 9

monitors.

* Exclusive free goods means customer orders 10 monitors and gets 1 mouse free.

Free goods customizing in CRM is as below.

1. Define Condition Group for Business Partner.

(Condition Group enables the condition maintenance. We are enabling condition

maintenance for BUPA. Without this condition maintenance is hidden for Business

partners).

CRM SPRO -> Master Data -> Business Partner -> Basic Settings -> Define Condition

Group

2. Create Maintenance Group.

CRM SPRO-> Master Data -> Conditions & Condition Technique -> Condition

Technique: Basics -> Create Maintenance Group

Free goods Configuration in CRM
http://wuinotes.blogspot.com/2014/06/free-goods.htmlhttp://2.bp.blogspot.com/-tyLJCgqBfFM/U40zCLFLA8I/AAAAAAAADxo/KHQPcjv6hEg/s1600/main_cond2.pnghttp://2.bp.blogspot.com/-6_S4a6aNkPA/U40vR9uLvGI/AAAAAAAADxc/wGBEzi2xMOc/s1600/cond_main1.pnghttp://wuinotes.blogspot.com/2014/06/free-goods.html


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[htt p:// 1.bp.blogspot.com/-H5h50hH9WNc/U404mXR7ASI/AAAAAAAADyA/t3k-ThgNt-

U/s1600/Free_foods4.png]

3. Maintenance of Condition records on Business Partner.
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g/s1600/Free_foods6.png]

4. Maintain Free Goods Determination Procedure (Yes.You still need to maintain the

Pricing Procedure which is assigned on the Transaction Type)

CRM SPRO -> Basic Functions -> Free Goods -> Set Up Free Goods -> Create/Assign

Free Goods Determination Procedure.
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RuCs/U41NvW_UMuI/AAAAAAAADys/x1JymL3sBGk/s1600/Free_foods8.png]

5. Just for reference(below screen) We have still maintained the pricing procedure forthe same sales organization.

SPRO CRM -> CRM -> Basic Functions -> Pricing -> Pricing in the Business

Transaction -> Determine Pricing Procedure

6. Create a Sales Order(Example Tr.type TA) with the above Business Partner.
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OabnJjvkuiY/U41W_UW_FDI/AAAAAAAADzU/aym9rhp7N6A/s1600/Free_foods10.png]

Posted 3rd June 2014 by VNAI

Location: Bangalore

Labels: SAP CRM
http://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://2.bp.blogspot.com/-OabnJjvkuiY/U41W_UW_FDI/AAAAAAAADzU/aym9rhp7N6A/s1600/Free_foods10.pnghttp://3.bp.blogspot.com/-vb6zCOe0xlM/U41Rz-0Jy0I/AAAAAAAADzA/PsTEIFdxsN4/s1600/Free_foods9.png


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2nd June 2014

If you enter a product in CRM, system will automatically replace with a alternative

product. (Ex : During Christmas alternative product with better packaging).

Product substitution is controlled by product determination assigned on

Transaction type.

All the configuration of product determination is maintained in SAP ERP and are

only downloaded to CRM.

Product Substitution(only a replacement product is offered) not be confused with

Product determination which is based on ATP.

Posted 2nd June 2014 by VNAI

Location: Bangalore

Labels: SAP CRM

Product Substitution in CRM

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29th May 2014 Condition Exclusion in CRM
http://wuinotes.blogspot.com/2014/05/condition-exclusion-in-crm.htmlhttp://wuinotes.blogspot.com/2014/05/condition-exclusion-in-crm.htmlhttp://wuinotes.blogspot.com/2014/06/product-substitution.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://wuinotes.blogspot.com/2014/06/product-substitution.html


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[http://4.bp.blogspot.com/-vcWDc2StfYk/U4c3--

OPanI/AAAAAAAADws/AY1MLAnbSpA/s1600/9.png]

4. Create Order
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Posted 29th May 2014 by VNAI

Location: Bangalore

Labels: SAP CRM

0 Add a comment

29th May 2014Pricing Procedure Determination in CRM
http://wuinotes.blogspot.com/2014/05/pricing-procedure-determination-in-crm.htmlhttp://wuinotes.blogspot.com/2014/05/pricing-procedure-determination-in-crm.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10http://www.blogger.com/profile/09927399753903067691http://4.bp.blogspot.com/-Mu1qLfRYSfU/U4rF7lFHS0I/AAAAAAAADxE/6u1wF1tnP4Y/s1600/exc3.png


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mI/AAAAAAAADuY/y7d2UfeCA5M/s1600/25.png]

Posted 29th May 2014 by VNAI
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Location: Bangalore

Labels: SAP CRM

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16th June 2013

Revenue (sometimes called sales) refers to all the money a company takes in from doing

what it does whether making goods or providing services. Other sources of funds

including investment gains are usually labeled as such but also included as revenue.

(Occasionally, youll see this number referred to as gross income.)

Net income is the phrase commonly used to refer to a companys profit. It represents

how much money the company has left over, if any, after its paid the costs of doing business

payroll, raw materials, taxes, interest on loans, etc.

Source : http://www.nbcnews.com/id/7477449/ns/business-answer_desk/t/whats-difference-

between-revenue-income/#.UbyzIPlkNyw [http://www.nbcnews.com/id/7477449/ns/business-

answer_desk/t/whats-difference-between-revenue-income/#.UbyzIPlkNyw]


Labels: SAP CRM

Revenue vs Profit

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14th June 2013

Campaignsare the ways and mediums which helps in

Communication

Increasing awareness

Increase sales etc.

TPM vs Campaign Mgmt
http://wuinotes.blogspot.com/2013/06/tpm-vs-campaign-mgmt.htmlhttp://wuinotes.blogspot.com/2013/06/tpm-vs-campaign-mgmt.htmlhttp://wuinotes.blogspot.com/2013/06/revenue-vs-profit.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://www.blogger.com/profile/09927399753903067691http://www.nbcnews.com/id/7477449/ns/business-answer_desk/t/whats-difference-between-revenue-income/#.UbyzIPlkNywhttp://wuinotes.blogspot.com/2013/06/revenue-vs-profit.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttps://maps.google.com/[email protected],77.59456269999998&z=10


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It can be done through

Mailing list

Product promotions

Tale calling etc.

Meaning you are trying to reach your customers for increasing customer base,

entering new markets or increasing sales or product awareness.

For ex: Product demos or stalls in an exhibition.

~~~~

Trade Promotion Management is an activity which is done with the help of your

channel partners. The key here is "trade", which means

Distributors

Retailers

Wholesalers

Resellers etc.

The purposes remain the same like to increase customer base or sale revenues but

here the incentives are given to your channel partner.

For ex: Commission to the wholesaler/distributor for selling 100 cartons for a particular

month.


Labels: SAP CRM

0 Add a comment

14th June 2013

A customer is who buys the things.

Consumer VS Customer
http://wuinotes.blogspot.com/2013/06/consumer-vs-customer.htmlhttp://wuinotes.blogspot.com/2013/06/consumer-vs-customer.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://www.blogger.com/profile/09927399753903067691


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A consumer is the person who finally utilizes it.

Eg : You(Customer) buy medicines for your(Consumer) brother.


Labels: SAP CRM

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3rd May 2013

Sales Agreement is a long term agreement between Business Partners & Define

* conditions (like prices & terms of delivery)

* products (releasable)

These conditions and products are valid for all contracts/sales orders customers

create against this sales agreement.

There is NO purchase Quantity specified in Sales Agreement.

Unlike Quantity contract or Value contracts, Sales Agreement do not contain targetQuantity or target Value.

Example : Franchise agreements.

Posted 3rd May 2013 by VNAI

Labels: SAP CRM

CRM : Difference between Salesagreement & Contract

1 View comments

16th November 2012

Points to note :

Only Sales Order without errors and that do not have a distribution lock, are

automatically transferred from SAP CRM to SAP ECC.

Replication of Sales Order fromSAP CRM to SAP ECC
http://wuinotes.blogspot.com/2012/11/replication-of-sales-order-from-sap-crm.htmlhttp://wuinotes.blogspot.com/2012/11/replication-of-sales-order-from-sap-crm.htmlhttp://wuinotes.blogspot.com/2013/05/crm-difference-between-sales-agreement.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://www.blogger.com/profile/09927399753903067691http://wuinotes.blogspot.com/2013/05/crm-difference-between-sales-agreement.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://www.blogger.com/profile/09927399753903067691


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The document flow is updated in SAP CRM from SAP ECC. Shipping assignment

block gets updated from PGI(delivery, goods issue) and Billing assignment block

gets updated from Billing in ECC.

Sales order contain atleast 1 item. Only header data on sales transactions are not

transferred to SAP ECC.

Transaction type name and item category name in SAP CRM and SAP ECC must

match.

Settings for number range must be matched between SAP CRM and SAP ECC.


Labels: SAP CRM

1 View comments

16th November 2012

All SAP CRM Business Transactions(like Opportunity, Contract, Quotation, Order) has

the same structure.

Header (Contains General data that is valid for the entire sales transaction such as

Validity dates, Customer, Reference transaction)

Item Details (Data that is only relevant to particular item such as product number,

quantity or net value, ship to party)

Schedule lines ( Further division of items based on the Quantity and Delivery date

possible on ATP check).


Labels: SAP CRM

SAP CRM : General structure of

Sales douments

0 Add a comment

6th November 2012

Its

SAP CRM Sales Process forDummies
http://wuinotes.blogspot.com/2012/11/sap-crm-sales-process-for-dummies.htmlhttp://wuinotes.blogspot.com/2012/11/sap-crm-sales-process-for-dummies.htmlhttp://wuinotes.blogspot.com/2012/11/sap-crm-general-structure-of-sales.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://www.blogger.com/profile/09927399753903067691http://wuinotes.blogspot.com/2012/11/sap-crm-general-structure-of-sales.htmlhttp://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://www.blogger.com/profile/09927399753903067691


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Lead(Marketing, Possible sell, SAP CRM) -->

Opportunity(Pre-sales, Billion dollar opportunity, SAP CRM) -->

Quote (Pre-sales, legal document, SAP CRM can be transferred to SAP ECC) -->

Sales Order/Sales Contract (Sales, SAP CRM can be transferred to SAP ECC) -->

Outbound Delivery or just Delivery (Sales, SAP ECC, picking/packing&shipping the

products to the customer, upon shipping update PGI) -->

Billing (Create customer invoice, SAP CRM/SAP ECC, reference{Sales

Order/Delivery/Contracts})

* Pr-requisite for delivery-related billing: The goods ordered by the customer have

been delivered and goods issue(PGI) is posted.

* You use the Billing process to create customer invoices.


Labels: SAP CRM

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http://wuinotes.blogspot.in/search/label/SAP%20CRMhttp://www.blogger.com/profile/09927399753903067691

Crm and Abap Notes_ Sap Crm

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