Critical Leadership Competencies in the Global Market

Camuy Guama HeremuruHECA Consulting Inc. March 15, 2009

Critical Leadership Competencies Global Business Insight

Development of Strategy

Understanding Behavior

Innovation

Critical Leadership Competencies

Leadership CharacteristicsValues

Personality

Spirituality

Critical Leadership Competencies

WorldviewGain knowledge of the cultureInvolvement in the culture/be engage Context buildingAvoid biases

Critical Leadership Competencies

Global People Leadership Develop additional global leadersCommunicate • Use language to your advantage

Include others (collaborate)

Dimension of the South African and Dominican Culture

Anthropologist Edward T. Hall stated that context refers to the stimuli, environment, or ambience surrounding an event.

Hall put together the low and high context countries on a range.

German North American French Spanish Greek ChineseLow context culture High Context Culture

Similarities exist between Dominican and South African Cultures

High Context Cultures (HCC)South Africa – (HCC)Dominica Republic – (HCC)

Similarities exist between Dominica Republic and South Africa Cultures

Dominica Republic

Team building

Socio-Culture Important

Value friends and family participation

“NO” is not an option

Always avoid complex communication

South Africa

Relationship building

Socialization is important and takes precedence

Values group involvement

Avoid saying “NO”

Simple communication

Existence of Cultural Similarities

Both countries are Polychronic

Collectivist (spotlight is on "we")

Doing multiple tasks at the same time

Focused more on attendance

Differences exist between Dominica

Republic and South Africa Cultures

Communication/Language South Africa

• Communicates in over 11 Languages• Zulu and Xhosa two main means of

communication

Dominica Republic • Spanish

Cultural Learning Process

Learn from the DifferencesGaining Knowledge Respect

Gain advantage from the similarityUse it to your benefit• Build harmony

Building Trust Across Cultural Boundaries

Counteracting the Issues through Trust

Come across as genuineBe ready to show empathyValue the communication • Have consensus• Do not dictate

Building Trust Across Cultural Boundaries

Conflict resolution

Communicating Effectively

Mean what you say

Build Relationship

Cross-Cultural Issues and the Early Church

The Early church Cross-culture model

Assimilation as a model Interaction model Perseverance in Hostility Relevance to today’s leader

Cross-Cultural Issues and the Early Church

Global Leadership Competence of the Apostle Paul

Paul’s acceptance of the Jews and Gentiles• Being non-critical • Open to the process

Barriers • Communication • Resistance

Meeting the Challenges

Common DenominatorsCommonality• Look for what you have in common• Develop shared vision

Building Understanding• Always look at the issues, situation and

interactions