Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference,...

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Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin, CIC, Chairman of the Board and Cheryl McDowell, ARM, CSRM, CISR, Vice President, Education Practice Group

Transcript of Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference,...

Page 1: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Critical Issues In Independent School Risk Management and

Insurance

CAIS Trustee/Head Conference, January 26, 2008

Presented byBolton & Company—Ron Wanglin, CIC, Chairman of the Board and Cheryl McDowell, ARM, CSRM, CISR, Vice President, Education Practice Group

Page 2: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Understanding Risk

• Inherent in what schools do

• Unavoidable no matter how much risk management you employ

Page 3: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Understanding Risks

• Academics• Arts• Athletics• Co-curricular• Ethics/Character• Safety and

Security

• Services• Financial• Legal• Personnel• Fundraising• Communications

Page 4: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Schools are Risky Businesses

• Transportation• Foreign Travel• Athletics/P.E.

– Swimming – Equestrian– Gymnastics

• Camps• Outdoor Education• Survival Programs• Counseling

• Playgrounds• Dormitories• Cafeterias• Science labs• Arts facilities• Technical shops

(drama, woodworking, etc.)

• Security

Page 5: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Apparent Risks

• Fire• Flood• Earthquake• Hurricane• Tornado

• Theft• Auto accidents• Trips/falls• Death• Dismemberment

Page 6: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Less Obvious Risks

• Independent Contractors

• Employee use of school equipment or facilities

• Leased Equipment

• Pollution

Page 7: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Risk Management Responses

• Avoidance

• Prevention

• Reduction

• Transfer

• Assumption

Page 8: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Risk Management Methods

• Insurance• Education• Safety Procedures• Supervision• Elimination of hazards• Proper Maintenance• Proper planning of activities• Use expert advice as needed• VIGILANCE

Page 9: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Risk Management and Leadership

• Begins at the Board Level

Risk Management and Leadership

“There is no way a board can establish sufficient policies and procedures in order to eliminate all risk and resulting law suits. But a school can manage risk to keep litigation to a minimum. The board’s role is to ensure that the appropriate institutional and operational policies—such as personnel, student activities and behavior, crisis management, and financial management—are in place and that the school is following those policies and the resulting procedures every day in a consistent, fair manner”.

“…..the best protection against a suit is an active board of trustees that exercises its governance role with great care.”

NAIS Trustee Handbook

Page 10: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Risk Management and Leadership

• Begins at the Board Level (Cont.)

Policies & ProceduresFunding for staffing, maintenance and

repairsAnnual reporting requirement on update of

risk management programs

Page 11: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

The Independent School Board of Trustees

Whereas, The Board of Trustees reaffirms that the development and implementation of a disaster preparedness plan and disaster recovery plan is essential to creating the optimal environment to safeguard the students, families, faculty, staff and visitors against illness and injury, and

Whereas, The Board of Trustees recognizes the need to develop s sound business continuation plan to respond to disasters and other catastrophic events to secure the financial stability and security of the school over the long term,

Therefore Be It Resolved, That the Board of Trustees hereby directs the school leadership to develop and implement the above plans using all reasonable means and resources, both internal and external, by January 1, 2007, and all such plans will be reviewed not less than annually to determine their appropriateness to meet the current and future needs of the school.

Page 12: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Risk Management and Leadership

• Continues with Administration

Establishes Safety/Operational Risk Management Committees

Provides GuidelinesModels responsible behaviorPromotes safety

Page 13: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

To insure or not?

Fiduciary responsibility requires board consideration

• What liability limits to pick• Purchase catastrophic property

coverage such as Earthquake, Wind or Flood?

• Purchase Loss of Business Income & Extra Expense coverage (loss of tuition)

• Use of benchmarking

Page 14: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

When we decide to insure

What are the issues, gaps and pitfalls?

Page 15: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

United Educators

Umbrella Liability

UE General Liability–UE Sexual Abuse and Molestation (SAM)–sometimes Employee Benefit Liability

Auto Liability (Other carrier)

Employers Liability(Other carrier)

Educators Legal Liability

Includes:

- Trustee Liability- Employment Practices Liability-Professional Liability

Sometimes Employee Benefit Liability

Page 16: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Hartford

UMBRELLA

Separate Tower

Separate Tower

General Liability–Sexual Abuse & Molestation

Educators Legal Liability

• Trustee Liability

• Employment

Practices Liability

• Professional

Liability

• Employee Benefit

Liability

Auto Liability

Employers Liability

Page 17: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Philadelphia Insurance

Umbrella

General Liability–Sexual Abuse & Molestation–Educators Legal Liability (Professional only!)

Auto Liability

Employers Liability

Trustee Liability (D&O)

Employment Practices Liability

Other coverages:

- Fiduciary Liability- Workplace Violence-Internet Liability

Page 18: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Philadelphia

Umbrella

Separate Tower

Separate Tower

General Liability–Sexual Abuse & Molestation

Educators Legal Liability

Professional only!

Or

Including Directors & Officers & Employment

Practices Liability

Auto Liability

Employers Liability

Page 19: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Some other carriers

Trustee Liability (D&O)

• Employment Practices Liability• Educators Legal Liability (Professional

Liability)

Page 20: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Umbrella/Excess

Excess over:

– General– Employee

Benefit – Workers’ comp– Auto

– Employer’s– Educators

Legal*– Trustee*– Employment

Practices*

Page 21: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

What does this mean?

• Understand the structure of your policies to avoid coverage gaps

• You can’t just shop for the lowest price. Know what you are buying and make and informed educated decision!

Page 22: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Sexual Abuse & Molestation

• Be cautious!• Often sub-limited• No Umbrella coverage• Includes Sexual Harassment?• Know your coverage territory!!!!

Page 23: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Coverage Territory

Domestic: U.S., Canada, their territories and possessions

Foreign: Worldwide, except U.S., Canada, their territories and possessions

Page 24: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Foreign Liability

• Often excludes Sexual Abuse & Molestation

• May exclude Sexual Harassment

• Usually excludes injury or property damage to “participants”:– General Liability– Auto Liability

Page 25: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Foreign Liability

• Add back coverage for Sexual Abuse and Molestation?

• Add exclusion for law suits brought in the U.S.!!!

Page 26: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Issues To Address for All Liability Policies

• Risk Measurement– Does school have an exposure, and if so, how is it

managed?

• “Occurrence” or “Claims Made” Form

• Limits of Liability Carried

• Exclusions– Understand exposures of excluded areas

Page 27: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Common Liability Exclusions

• Sexual Abuse & Molestation• Athletic participation• White water rafting• Scuba diving• Equestrian• Trampoline/rebounding devices• Corporal punishment• Contact sports• Sports camps

Page 28: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Property Insurance Pitfalls

• Business Income/Extra Expense– Maximum down time?– Retain employees-continue payroll? What do

your faculty contracts say?– How long to regain your students?– Tuition refund policy? – Rental Income

• Co-Insurance/Agreed Value• Building Ordinance (Increased Cost of

Construction and Demolition)• Replacement cost

Page 29: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Property Insurance Pitfalls

Catastrophic perils:

• Earthquake

• Earthquake Sprinkler Leakage

• Wind (Hurricane, Tornado, etc.)

• Flood

Page 30: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Fiduciary, Employee Benefit Liability & ERISA Bonds

• Pension Plans

• Defined Contribution Plans—403(b) or 401(k)

• HIPAA

• COBRA

• Group Health & Welfare Plans

Page 31: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Fiduciary Liability

Remember-

Personal assets are at risk!

Page 32: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Employee Benefit Liability

Errors and Omissions Coverage for the administration of the employee benefits plans– Cobra– Medical Plan eligibility

Page 33: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

ERISA Bonds

The Employee Retirement Income Securities Act (ERISA) of 1974

requires that a Fidelity Bond be in place in the amount of 10% of the plan assets up to a maximum of $500,000, if there is an employer

contribution to the 403(b) or 401(k).

Page 34: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Claims Reporting

• Schools are sensitive to negative publicity

• Often seek outside counsel first

• Policy may require reporting of any known incident that may give rise to a claim

• Failure to report could negate coverage

Page 35: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Legal Environment

Stay informed of what is happening and document, document, document!

Employment related examples:• Retaliation claims• Workers Compensation related

– 132a wrongful termination– ADA/FEHA and other similar laws

Page 36: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Insurance Broker Selection

• Knows industry

• Knows how schools operate

• Represents variety of high-rated companies

• Knowledgable staff handling all coverages and serves as claims intermediary

• One broker or several???

Page 37: Critical Issues In Independent School Risk Management and Insurance CAIS Trustee/Head Conference, January 26, 2008 Presented by Bolton & Company—Ron Wanglin,

Critical Issues In Independent School Insurance

Bolton & Company

Cheryl McDowell, ARM, CSRM, CISR

Vice President, Education Practice Group

Direct: 626-535-1428

Toll free: CA 800-439-9337

Out of State 888-700-1444

[email protected]