USE

AND

MAIN

TENA

NCE

CRISTALLOHot Beverage

WARNING: This instruction manual is intended exclusively for specialized personnel. The Cristallo is suitable for indoor use only.

2

MACHINE OVERVIEW

1 Door lock2 Display3 Keypad4 Coin slot5 Coin return button6 Instructions7 Dispensing door (beverage/cup)8 Change door9 Serial Plate10 Water connection11 Safety switch12 Container 5 (instant products)13 Containers 1 and 2 (instant products)14 Containers 3 and 4 (instant products)15 Coffee bean hopper16 Coffee grinder17 Mixer18 Ingredient spout19 Spiral mixer20 Brew group

21 Drip Tray22 Dispensing arm23 Coffee ground channel24 Fluid discharge tank25 Collecting tray26 Door open alarm switch27 CPU card28 Cup dispenser29 Stirrer dispenser30 Sugar container31 Changer mount32 Dispensing outlet33 Coin return chute34 Coin box35 Sugar opening36 Chute37 T.T.T. and Duo powder conveyor 38 T.T.T. Brew group39 Duo Brew group

Fig. 1

2

3

5

6

7

8

4

1

10

9

3

MAIN PARTS CRISTALLO 600

Fig. 1

11

1718

13

12

14

19

15

20

24

16

25

21

2928

30

31

26

35

36

27

32

33

34

23

22

37 38 39

4

CONTENTS

MAIN PARTS CRISTALLO 600 ...........................................2

1 INTRODUCTION TO THE MANUAL ...........................5 1.1 Introduction ...........................................................5 1.2 Symbols used .......................................................5

2 INFORMATION ON THE CRISTALLO .........................5 2.1 Information for the Maintenance Technician .........5 2.2 Description and intended use ...............................6 2.3 Cristallo Identifi cation ...........................................6 2.4 Technical specifi cations Cristallo 600 ...................7

3 SAFETY .......................................................................8 3.1 Introduction ...........................................................8 3.2 General safety regulations ....................................8 3.3 Operators’ requirements .......................................8 3.4 Safety devices ......................................................9 3.5 Residual risks .......................................................9

4 HANDLING AND STORAGE .....................................10 4.1 Unloading and handling ......................................10 4.2 Storage ...............................................................10

5 INSTALLATION .......................................................... 11 5.1 Important ............................................................ 11 5.2 Unpacking and positioning ................................. 11 5.3 Use of different-sized stirrers ..............................13 5.4 Label application .................................................14 5.5 Fitting the coffee grounds bag ............................15 5.6 Connection to serial port .....................................15 5.7 Fitting the payment systems ...............................15 5.8 Connection to water mains .................................16 5.9 Connection to the electric network .....................16

6. CONTROLS DESCRIPTION CRISTALLO 600 .........17 6.1 Display ................................................................17 6.2 Keypad ...............................................................17 6.3 Key description in standard operation mode ......17 6.4 CPU card keys ....................................................17

7 SUPPLY AND STARTING UP ....................................18 7.1 Container Confi guration ....................................18 7.2 Instant product supply ........................................18 7.3 Sugar supply .......................................................19 7.4 Coffee bean supply .............................................19 7.5 Dose calibration ..................................................20 7.6 Coffee grinding calibration ..................................20 7.7 Stirrer supply ......................................................20 7.8 Cup supply ..........................................................21 7.9 First start-up of the Cristallo ...............................22 7.10 Water circuit fi lling ...............................................22 7.10.1 Filling the boiler manually ...................................22 7.11 Cleaning the parts in contact with foodstuffs ......22 7.12 Use of the Cristallo .............................................22

8 PROGRAMMING AND MAINTENANCE MENU ........23 8.1 Key description of programming and maintenance

phases ................................................................23 8.2 Programming menu ............................................23 8.2.1 Entering the programming menu ........................23 8.2.2 Structure of the programming menu ...................24 8.2.3 Description of messages in the programming

menu ...................................................................26 8.3 Maintenance menu .............................................40

8.3.1 Entering the maintenance menu .........................40 8.3.2 Structure of the maintenance menu ...................40 8.3.3 Description of messages in the maintenance

menu ...................................................................41

9 OPERATION AND USE .............................................44 9.1 Beverage selection .............................................44

10 CLEANING AND MAINTENANCE .............................45 10.1 General notes for correct operation ....................45 10.2 Cleaning and scheduled maintenance ...............45 10.2.1 Maintenance schedule ........................................46 10.2.2 Drip tray cleaning ................................................47 10.2.3 Replacement of the coffee ground bag ..............47 10.2.4 Emptying the fl uid discharge tank .......................47 10.2.5 Cleaning of the coffee brew group ......................48 10.2.6 Cleaning the instant dispenser and mixer ...............48 10.2.7 Cleaning the dispensing outlet ...........................50 10.2.8 Cleaning the containers ......................................50 10.2.9 Cleaning the dispensing arm ..............................52 10.2.10 Cleaning the coffee grinder.................................53 10.2.11 Cleaning the sugar dispensing channel ..............53 10.2.12 Cleaning the stirrer channel ................................53 10.3 Non-scheduled maintenance ..............................54

11 TROUBLESHOOTING ...................................................... 57

12 STORAGE - DISPOSAL ............................................60 12.1 Change of location ..............................................60 12.2 Inactivity and storage periods .............................60

5

1 INTRODUCTION

1.1 Foreword

Important

This manual contains specifi c and high level instructions for the success of the Cristallo and should be read carefully. Complying with maintenance and safety requirements is essential.

This manual contains the technical information necessary to use, clean, install and maintain the Cristallo correctly. Always consult this manual before carrying out any operation.

Manufacturer: SAECO Vending S.p.A.Località Casona, 1066 - 40041 Gaggio MontanoBologna, Italy

For parts, service and sales in North America, please contact:

700 Seaga DriveFreeport Illinois 61032

815.297.9500 or email info@seagamfg.com

This manual should be kept with the machine throughout its operational life in case of changes of ownership.

Additional copies can be obtained from Seaga using the contact information above.

All the images in this manual refer to the CRISTALLO 600 model.

1.2 Symbols used

A number of symbols are used in this manual to identify situations according to the level of skill recommended.

The symbols are part of an imporant message suggesting operating procedures or providing useful information concerning the Cristallo performance.

WarningThis symbol indicates a high level of attention is required for what is about to be outlined.

ImportantThis symbol indicates operations that keep the machine in good working condition if properly carried out.

Recommended solutionsThis symbol indicates the procedures that make the programming and/or maintenance operations quicker.

User

This symbol indicates the machine user, who is not authorized to clean or service the Cristallo.

Operator

This symbol is used to indicate operations to be carried out only by personnel in charge of machine supplying and cleaning.Maintenance is exclusive task of the maintenance technician and should not be performed by the supply operator.

Maintenance Technician

This symbol is used to indicate operations to be performed only by specialized maintenance personnel.The maintenance technician is the only person authorized to keep the Blue Bypass Key, which allows disabling of the safety system.

2 TECHNICAL INFORMATION

2.1 Installation Requirements

The Cristallo must be installed in a well-lit, dry area, away from environmental extremes and dust, on a level surface able to support its weight.

To guarantee the correct operation and reliability over time, the following is recommended:- room temperature: from 33°F to 90°F- maximum humidity: 90%

For special installations not covered in this manual, please contact Seaga.

Technical service is available from Seaga for any explanation or information regarding the correct operation of the Cristallo and for spare parts supply or technical assistance.

6

Fig. 2

Data plate

The Maintenance Technician must carefully read and respect the safety warnings contained in this manual so that every aspect of installation, start-up, use and routine maintenance will be safely carried out.

It is the Maintenance Technician’s responsibility to give the keys to access the inside of the Cristallo to another operator (Supply Operator), provided that the Maintenance Technician bears full responsibility for all technical work carried out and for training the Supply Operator.

2.2 Description and intended use

The Cristallo is intended for automatic distribution of coffee and other hot beverages and is fully programmable. The products dispensed by the Cristallo are for immediate consumption only.

Any other use of the Cristallo is considered improper and therefore dangerous and a invalidates any warranty.

Do not place any product inside the Cristallo that is not meant for human consumption or high temperature environments.

ImportantImproper use of the Cristallo invalidates all warranties. The Manufacturer declines any liability for damage to property or injury to persons. Improper use includes:

- any use of the Cristallo other than the intended use and/or according to procedures which are not described in this manual;

- any technical service or maintenance on the Cristallo which differs from the instructions given in this publication;

- any alteration of components and/or safety devices without prior consent of the Manufacturer or carried out by personnel not authorized for such operations;

- any installation of the Cristallo which is not recommended in this manual.

2.3 Cristallo Identifi cation

The Cristallo is identifi ed by the name, model and serial number which can be found on the relevant data plate (Fig. 2).

The following data can be found on the plate:

- name of Manufacturer;- marks of compliance;- model;- serial number;- year and month of manufacture;- supply voltage (V);- supply frequency (Hz);- electrical power consumption (W).

WarningIt is strictly forbidden to tamper with or modify the data plate.

ImportantWhen contacting Seaga for technical service, always have the serial number, model number, etc. from the data plate available.

7

Fig. 3

Fig. 4Data plate showing minimum and maximum water supply pressure

Fig. 5

2.4 Technical specifi cations Cristallo 600

Weight ..............................................................232 lbsOverall dimensions: ................................... see fi gure 3

Power consumption: ...............................see data plateSupply voltage: .......................................see data plateElectric voltage frequency: .....................see data platePower cord length:......................................................5’Water mains connection: .........................3/4” Gas typeWater mains pressure: .............................. see fi gure 4Sound level: ......................................... less than 70 dB

Container capacityCoffee beans: ...................................................9.25 lbsGround coffee: ....................................................3.5 lbsChocolate: ..........................................................6.6 lbsMilk: ....................................................................5.5 lbsOther product capacity varies due to volumeSugar: ..................................................................10 lbsCups: ...................................................................... 550Stirrers: ................................................................... 550

Stirrer size

72”

22”

23”

8

Fig. 6

3 SAFETY

3.1 Introduction

ImportantThe Cristallo is equipped with a GFCI power cord. Do not alter or remove the power cord.

3.2 General safety regulations

It is forbidden to:- tamper with or disable the safety systems installed

on the Cristallo;- carry out maintenance on the Cristallo without

unplugging it fi rst;- install the Cristallo outdoors. It should be placed in

dry areas where the temperature never falls below 33°F in order to prevent freezing;

- use the Cristallo for purposes other than those indicated in the sale contract and in this publication;

- connect the appliance to the mains using multi-sockets or adapters;

- use hoses to clean the Cristallo (Fig. 6).

WarningTo prevent contaminants from coming into contact with the beverages, dispense about 16 ounces water for each selection prior to making the the Cristallo available for normal operation. Do not consume or allow others to consume beverages dispensed by the Cristallo unless this fl ushing procedure has been performed.

WarningIn case of failure or malfunctioning, please refer only to the qualifi ed service personnel.

ImportantThe Manufacturer declines any liability for any damage caused to property or injury caused to persons as a result of failure to observe the safety regulations described here.

3.3 Personnel requirements

Three different skill levels are required in order to guarantee the safety of the Cristallo:

UserAccess to the internal part of the Cristallo is forbidden to the user.

Supply operatorThe Maintenance Technician gives the door key to the Supply operator who is in charge of ingredient supply, external cleaning, and starting up / stopping of the Cristallo.

WarningThe Supply Operator is not authorized foroperations which are indicated as being the duties of the Maintenance Technician in this manual.

Maintenance TechnicianThe Maintenance Technician is the only person authorized to perform programming procedures, adjusting, setting up and maintenance operations on the Cristallo.

It is essential to:- check the electrical supply to make sure it is suffi cient

for the Cristallo requirements;- use original spare parts available from Seaga;- read the instructions in this manual and the enclosed

documents carefully;- use personal protection devices during installation,

testing and maintenance operations.- Use a new gasket kit every time you disconnect and

then reconnect the water supply.

WarningAccess to the service area is restricted to persons having knowledge and pratical experience of the Cristallo for the sake of safety and hygiene.

Precautions for preventing errors:- make the operators aware of safety issues;- handle the Cristallo, either packaged or unpackaged,

in safe conditions;- have a thorough knowledge of the installation

procedures, operation and restrictions

9

Fig. 7

11

Fig. 8

3.4 Safety devices

The Cristallo is equipped with:

- a safety switch (see item number 11 on the Machine Overview) on the upper door, which cuts off voltage to all inside components, whenever the front door is opened;

- a safety switch located on the dispensing outlet door, which blocks the nozzle arm cycle whenever the door is opened.

Maintenance TechnicianProgramming and set-up operations can only be performed by the Maintenance Technician who has posession of the blue bypass key for the safety switch (Fig. 7) and is properly trained on the Cristallo.

WarningThis operation disables the safety system but is necessary for diagnosing problems with the Cristallo. It must therefore be carried out by qualifi ed personnel (Maintenance Technician) aware of the risks involved working with live or moving components.

3.5 Residual risks

The dispensing outlet is protected by the door interlocked by the safety switch.If it is opened during the brewing cycle, mechanical movement is blocked, but if brewing has already started, it continues up to the end of the cycle.

WarningOpening the door or placing your hands inside the outlet during dispensing places you at risk of scalding. Before removing the cup from the outlet, please wait for the message “REMOVE CUP” to appear on the display.

ImportantIf the outlet door is opened during the brewing cycle, the message “CLOSE SERVICE DOOR” will be displayed; the nozzle arm stops and will not restart until the door is closed.

It is not possible to brew further beverages if the previous cup is removed (see the “Dispensing outlet microswitch” menu item).

Before brewing another beverage, check that the previous one has been removed from the dispensing area and that the cup support is empty.

10

Fig. 9

Fig. 10

Fig. 11

4 HANDLING AND STORAGE

4.1 Unloading and handling

Unloading and handling operations after transportation must be carried out only by qualifi ed personnel using suitable equipment.The Cristallo is placed on a pallet, protected by a plastic bag, by shrink wrap and four corner posts (Fig. 9).

Use a fork-lift to unload the Cristallo from the transport vehicle (Fig. 10).

WarningThe Cristallo must always be kept in the upright position. Avoid:- dragging the Cristallo;- overturning or laying the Cristallo any other way but

upright during transport and handling;- shaking the Cristallo;- lifting the Cristallo with ropes or cranes;- leaving the Cristallo exposed to the elements, in humid

areas or close to heat sources.

4.2 Storage

If the Cristallo is not placed into service immediately, it should be stored in a sheltered area, conforming to the following instructions:- the packaged Cristallo must be stored in a closed,

dry area at a temperature between 33°F and 90°F;- do not put other appliances or boxes on the Cristallo

(Fig. 11);- it is always good practice to protect the Cristallo from

any deposits of dust or other material.

11

Fig. 12

Fig. 13

Fig. 14

5 INSTALLATION

5.1 Important

WarningThe Cristallo cannot be installed outdoors or in conditions that mimic outdoor temperatures and humidity extremes. Do not install in areas where the temperature is less than 33°F or more than 90°F or 90% humid or in dusty areas. The Cristallo should not be in or around environments subject to explosion or fi re hazards, or where cleaning is done with water hoses.

Positioning the Cristallo requires at least 2 people. Before unpacking, check that the installation area complies with the following specifi cations:

- the electrical supply must be located in an easily accessible area, not more than 3 feet away;

- the electrical voltage must comply with the Cristallo requirements listed on the data plate;

- the fl oor must NOT have a gradient of more than 2°.

If the Cristallo needs to be positioned close to a wall, 6 inches must be left between the back of the machine for air circulation (Fig. 12).

5.2 Unpacking and positioning

When you receive your Cristallo, make sure that it has not been damaged during transportation and that package has not been tampered with or that internal parts have not been removed.An envelope, called “CUSTOMER KIT” is supplied with the Cristallo; it contains the objects shown in Fig. 13.

- Instruction booklet- Power cord- Door safety microswitch disabling keys

(Maintenance Technician)- Product labels and prices- Instruction plate- Coin box labels

Remove the transparent protective fi lm and the four corner posts using care not to scratch the machine (Fig. 14).

If damage of any kind is found, the freight company must be informed and notice must be given to the seller immediately.From the discharge tank, take out the accessory packet

Fig. 15

Take out the keys from the change slot (Fig. 15).

12

Fig. 17

A

A

Lift the pallet so that the four fi xing A screws can be removed (Fig. 17).

Fig. 19

Fig. 20

containing the following items:- 4 feet;- 1 key for the brew group;- 1 cap for the coffee grinder.

Fig. 18

BB

BB

Screw the four supporting feet B (Fig. 18).

Fig. 16

Insert the key into the lock, turn counter-clockwise and open the door (Fig. 16). NEW PHOTO NEEDED

Assemble the base by tightening the two screws (Fig. 19 and Fig. 20).

13

Fig. 21

Adjust the levelling using the adjustment wrench provided for the feet (Fig. 21).

5.3 Use of different-sized stirrers

The Cristallo is delivered with the stirrer set designed for use of 3.5” (90 mm) stirrers.

WarningIf 3.5” (90 mm) stirrers are used, make sure that the rubber pin (Fig. 22) is inserted in the hole (Fig. 23).

To substitute the 3.5” (90 mm) other approved sizes, proceed as follows:

- Unfasten the two screws fi xing the stirrer guide (Fig. 24 and 25);

Fig. 22 Fig. 23

Fig. 24 Fig. 25

Fig. 26

3.5” (90 mm)4.13”(105 mm)4.5”(115 mm)

- Move the stirrer guide into the hole (Fig. 26) corresponding to the desired dimension and tighten the two screws.

14

Fig. 28

Fig. 27

5.4 Label application

Product labelsRemove the cup dispenser and unscrew the 4 knobs holding the keypad panel in place.

Open the keypad panel (Fig. 28).

Insert the product labels (Fig. 29).

Check the exact position of the labels against the selection key (Fig. 30).

Instruction plateInsert the instruction plate into the slot (Fig. 31). The keypad panel must be open in order to perform this operation. Otherwise, please see instructions in “Product labels”.

Fig. 30

Fig. 31

Fig. 29 Fig. 32

Coin box labelInsert the coin box label into the slot (Fig. 32).

15

Fig. 33

Fig. 34

Fig. 35

5.5 Fitting the coffee grounds bag

Remove the clip from the grounds discharge channel (Fig. 33).

Slip the clip into the coffee grounds bag (12 gallon capacity) (Fig. 34).

Place the bag on the channel (Fig. 35).

5.6 Connection to serial port

Using the connector on the VMC and an interface cable, it is possible to connect the Cristallo to a personal computer or to the devices supplied by the technical service in order to perform the programming and/or audit functions.

5.7 Payment systems

The Cristallo is compatible with all industry standard payment systems, incluidng cashless systems, and can accommodate up to 3 systems at one time.

ImportantIf the Cristallo is not supplied with a payment system or a new system is to be added, only a trained service technician should install these systems.See the “Programming Menu” section if a new payment system is installed to set the proper parameters.To install an external antenna for the wireless payment systems, holes must be drilled as shown in Fig. 36.

Fig. 36

WarningThe Manufacturer declines any liability for any damage to the Cristallo, to property and/or injury to persons caused by improper installation of the payment system.

16

Fig. 39

Fig. 38

network

WarningThe Maintenance Technician must ensure that:- the electric system complies with current safety

regulations;- the supply voltage corresponds to that indicated on

the data plate. If in doubt, do not proceed with the installation and ask qualifi ed and authorized personnel to check the system accurately.

The Cristallo is equipped with a GFCI in compliance with the Electrical Safety Regulations UL751 and CSA22.2 No.128 (Fig. 38).

Do not use adapters or multi-sockets (Fig. 39).

Fig. 37

ImportantIt is recommended to use a descaling device or fi lter for the water system supplying the Cristallo, especially for water with a high calcium and magnesium content (hard water). Connect the Cristallo to drinking water mains with pressure between 0.15 MPA and 0.8 MPA (1.5 and 8 bar), see data label for requirements.

5.8 Connection to water mains

ImportantThe water mains pipe should be certifi ed according to the standard IEC 61770.

Remove the cap from the coupling placed on the Cristallo back panel (Fig. 37). Connect the water supply pipe to the 3/4” Gas coupling of the Cristallo (Fig. 37). 5.9 Connection to the electric

ImportantBefore connecting the appliance to water network, please read and follow the applicable regulations in force in your area.

ImportantMake sure that the electrical plug is easily accessible even after installing the machine.

ImportantThe new hoses supplyed with the Cristallo are to be used instead of any existing hoses at the location.

17

6. DISPLAY AND KEYPAD

6.1 Display

The display (2 - Fig. 1) shows the messages during standard operation, programming and maintenance modes.

6.2 Keypad

ImportantEach key function changes according to the Cristallo mode (ordinary dispensing or programming mode).

Each key has a double function that varies according to the Cristallo status (standard operation or programming).

6.3 Key description in standard operation mode

“+” Key - Sugar Quantity (Fig. 40)Increases the quantity of sugar in the selected beverage. Press the key before selecting the beverage.The preselection remains active for 8 seconds.

“-” Key - Sugar Quantity (Fig. 40)Decreases the quantity of sugar in the selected beverage. Press the key before selecting the beverage.The preselection remains active for 8 seconds.

Set 1 Preselection Button (Fig. 40)The function connected to the button may be chosen from the following options:A. Preselection 19-34B. Beverage 17C. Disabled

Set 2 Preselection Button (Fig. 40)The function connected to the button may be chosen from the following options:A. Beverage 18B. Preselection 35-50C. Disabled

Keys (1 to 16 - Fig. 40)By pressing these keys, the programmed beverages are dispensed.

Fig. 40

9

10

11

12

13

14

15

16

1

2

3

4

5

6

7

8

PRE-SELECTION 1PRE-SELECTION 2

+-

Fig. 41

6.4 CPU card keys

The CPU electronic card has 4 keys enabling the Maintenance Technician to carry out programming or maintenance operations (Fig. 41).

P3

P2

P1

P4

18

7 SUPPLY AND STARTING UP

7.1 Container Confi guration

ImportantThe containers delivered are designed to dispense the following products (Fig. 42):

7.2 Instant product supply

Open the cover of the container to be supplied (Fig. 43).

Fig. 43

Fig. 42

Bin 1

Bin 2

Bin 3

Bin 4

Bin 5

Fig. 44

Pour the instant product into the container (Fig. 44).

Close the container cover.

Ingredient

Bin 1 Instant Tea

Bin 2 Milk powder

Bin 3 Chocolate powder

Bin 4 French Vanilla Powder

Bin 5 Pre-ground coffee

6.5 5-button Keypad

The 5-button keypad allows for the use of 5 quick controls without entering the programming or maintenance menu.

Key 1 : FREE SELECTIONAllows a free selection.

Key 2 : WASHING It performs a wash cycle in the mixing bowls.

Key 3 : TOTAL COUNTER Displays total and partial counters for all products for 5 seconds.

Key 4 : RESET Error reset - activates the reset procedure for selection errors when satellite machines are connected.

Key 5 / : CUP/FOOD MODE In a Cristallo without satellite machines:- Enables the dispensing of one cup.Cristallo with connected satellite(s)- Resets FOOD MODEReset for food error. Restores function of the selections blocked following an error 75 . Alternatively, select product 997 within 20 seconds after closing the door or switching the Cristallo on.

19

Fig. 46

Fig. 47

Fig. 45

7.3 Sugar supply

Open the sugar container cover and pour sugar into the container (Fig. 45).

Close the container cover.

7.4 Coffee bean supply

Remove the container cover (Fig. 46).

Put coffee beans into the container (Fig. 47).

Replace the cover on the container.

20

Fig. 51

Fig. 52

Fig. 48

Fig. 49

Fig. 50

7.5 Dose calibration

The Cristallo is delivered with standard calibration values set by the manufacturer.

Dose calibration can be performed by means of two calibration levels:- remove the cover (Fig. 48);

- release the adjusting lever from the rack and place the dragging tooth of the inner panel on one of the 4

positions available, which indicate the basic quantity area (7 gr. – 8 gr. – 9 gr. – 10 gr.) (Fig. 49);

- move the adjusting lever into the rack and select the slot corresponding to the dose required (Fig. 50).

7.6 Coffee grinding calibration

Turn the ring (Fig. 51) until the required results are obtained. After any calibration three selections are necessary before the new setting becomes effective.

7.7 Stirrer supply

ImportantUse stirrers suitable for automatic vending, without imperfections and conforming to the dimensions indicated Technical Specifi cations.

- Remove the metal counterweight from the stirrer guides (fi g. 52).

21

Fig. 56

Fig. 57

Fig. 55

Fig. 53

Fig. 54

- Load stirrers with their packing band into the column (fi g.53); once they are at the bottom, cut and remove the band (fi g. 54).

- When loading is complete, reinsert the metal counterweight (fi g.55).

Make sure the stirrers have no burrs, are not bent and are all placed horizontally.

7.8 Cup supply

Use only cups suitable for automatic vending, of the proper size for dispensing amounts and avoid compressing them while loading.

ImportantDo not try to turn the cup column manually.

When installing, with the cup dispenser empty, proceed as follows:

- remove the cover of the cup dispensing tube (fi g.56).

- load two of the most accessible tubes (fi g. 57).

- replace the cover.

22

7.9 Initial start-up

Load the product bins in the Cristallo (following the instructions given previously) and plug it into the power supply (see section “Power Connection”).Now the message “Cristallo 600” appears on the display and the self-diagnosis phase is activated.

During the self-diagnosis phase, the following devices are activated:- the brew group and the nozzle arm, to get a correct

starting position;- if necessary, the cup release motor, the cup holder and

the stirrer and sugar dispensers will be activated.

During the initialization phase, the boiler is also fi lled.

When the initialization is completed successfully, the warming phase starts. This will switch on the heating element of the boiler.

ImportantDuring the initial start-up of the machine you must confi rm that the boilers are actually full by starting the Maintenance and performing a refi ll cycle of the coffee boiler and a wash cycle. See section 7.10.1 regarding Filling the Boiler Manually.

Perform the grinder adjustment as indicated in the instructions at section “Coffee Grinder Adjustment” after refi lling the water circuit.

7.10.1 Filling the boiler manually

Manual fi lling of the boiler is required during the initial start-up of the Cristallo.

After switching on the Cristallo it is possible to fi ll the boiler following one of the following procedures:

a) - press the P2 key (Fig. 41) to enter the maintenance menu;

- Enter the Maintenance/Washes menu and start the automatic washing cycle;

b) - press the P2 key (Fig. 41) to enter the maintenance menu;

- Enter the Maintenance/ Boiler Refi ll menu and start the automatic refi ll cycle;

ImportantThe rinsing operation must be repeated until water fl ows out of the brewing nozzles regularly.

7.11 Cleaning the parts in contact with foodstuffs

Clean all the parts of the VM which are in contact with foodstuffs.- Wash your hands carefully.- Prepare a chlorine-based anti-bacterial cleaning

solution (these products can be purchased at the chemist’s) following the concentrations indicated by the product instructions.

- Remove all the product containers from the Cristallo.- Remove the container lids and the product channels.

Plunge all items into the previously prepared solution.

7.12 Use of the Cristallo

ImportantThe instructions for use are shown on the plate on the front of the Cristallo.

The beverage selection mode is indicated in chapter “Operation and Use”.

7.10 Water circuit fi lling

When starting up the machine for the fi rst time, fi ll the boiler.Fill the boiler manually using the “Boiler fi lling” option of the maintenance menu.

23

Fig. 59

8 PROGRAMMING AND MAINTENANCE MENU

ImportantThis section details the programming and maintenance settings on the Cristallo and is very important. Changes to the programming should only be made by qualifi ed technicians under guidance from the manufacturer or Seaga.

8.1 Key description of programming and maintenance phases

To scroll through the Cristallo menu, the keys described below are used.

“e” Key: ENTER (4 - Fig. 58)Confi rms the values set in the entries of the programming or maintenance menus.

“c” Key: CANCEL (3 - Fig. 58) Goes back to the previous level of the programming or maintenance menu. It is also backs out of menu sections without saving any changes.

“V” Key: DOWN (2 - Fig. 58) Accesses the previous entry inside the same level of the menu. If used after a setting modifi cation request, the value of the setting decreases.

“^”Key: UP (1 - Fig. 58) Accesses the next entry inside the same level of the menu. If used after requesting the change of a setting, the value of the setting increases.

8.2 Programming menu

The structure of the programming menu is indicated in section “Structure of the Programming Menu”.The section “Description of Messages in the Programming Menu” describes all the entries in the programming menu.

8.2.1 Entering the programming menu

Open the door, disable the safety device (see section “Safety Devices”) and press the P1 key (Fig. 59) to enter the programming menu.

If no password has been assigned, the programming menu is entered directly.

ImportantIf a password was assigned to the Cristallo to enable the programming menu, the message “PASSWORD 000000” will appear on the display with a fl ashing cursor on the fi rst digit. Now the password should be entered using the UP and DOWN keys. Confi rm the digit entered by pressing the ENTER key.

Proceed as follows to exit the programming menu and return to standard operation of the Cristallo:- Press the CANCEL button repeatedly until “EXIT ?”

appears. Select YES and press ENTER;

P1

e

cFig. 58

^

^

24

8.2.2 Structure of the programming menu1. SYSTEM MANAG.1.1. VMC CODE1.2. STOP1.2.1. STOP COFFEE1.2.2. STOP PREGROUND1.2.3. STOP BEVERAGES1.2.4. RESET1.3. WATER FILTER1.3.1. LAST FILTER CHANGE1.3.2. REMAINING QTY1.3.3. FILTER LIMIT1.3.4. FILTER RESET1.3.5. FILTER ENABLED1.4. BOILER1.4.1. MIN TEMPERATURE1.4.2. MAX TEMPERATURE1.4.3. MODEL1.5. ENERGY SAVE 1.5.1. STAND-BY TIMEOUT1.5.2. ECO TIMEOUT1.5.3. DELTA TEMP. ECO1.6. RINSE CYCLE1.6.1. AUTOMATIC1.6.2. PROGRAMMABLE1.7. PRE-HEATING/COOLING1.7.1. INSTPROD PREHEAT1.7.2. COOLING1.7.3. COFFEE PREHEAT.1.7.4. EXTRA COFFEE DOSE1.8. PRE-GRINDING1.9. CLOCK1.9.1. TIME1.9.2. DATE1.10. ON/OFF TIME1.10.1. ON 11.10.2. OFF 11.10.3. ON 21.10.4. OFF 21.11. CONTRAST1.12. STIRRER1.13. CUP DISPENSER1.13.1. ENABLE1.13.2. CUP RESERVE1.13.3. DISPENSER STOP DELAY1.13.4. CUP SENSOR1.14. DISP. OUTLET CHECK1.15. SUGAR1.15.1. CUP SUGAR DELAY

1.15.2. SUGAR TIME1.15.3. SUGAR BEFORE1.16. ASSIGN WATER EV1.17. T SHAPED NIPPLE1.18. TUBE EMPTY TIME 01.18.1. SOLUBLES 11.18.2. SOLUBLES 21.18.3. SOLUBLES 31.18.4. SOLUBLES 41.18.5. SOLUBLES 51.18.6. WATER EMPTY TIME1.18.7. WATER EMPTY TIME1.19. PULSE COUNTER1.20. MULTIPLE BEVER.1.20.1. MULTIPLE BEVER.

1.20.2. ENABLE MULTBEV1.21. ENABLE RESET1.22. FREE PROD BUTTON1.23. GROUP1 PRESELECTION1.24. GROUP2 PRESELECTION1.25. PROGRAM MESSAGES1.25.1. ADVERTISING1.25.2. PRESELECTION 11.25.3. PRESELECTION 21.25.4. BREWING1.25.5. OUT OF SERVICE 1.25.6. FACTORY DEFAULT1.26. AUDIT DEVICE1.26.1. PROTOCOL1.26.2. EA1..2 (EVENTS)1.26.3. EA3..5 (READOUT)1.26.4. LA1-PRICES LISTS1.26.5. PA1..5 PRODUCTS1.26.6. VA1..3 SALES1.26.7. BA1-CA15-CASH1.26.8. DA1..7-CASHLESS1.27. CHANGE PASSWORD1.27.1. PROG. PASSWORD1.27.2. SERVICE PASSWORD1.28. SHOW MENU NO.1.29. AUDIT MSG.ENABLE1.30. COMPLETE MENUS1.31. FACTORY DEFAULT1.32. DA MODEL1.33. LANGUAGE1.34. WATER TANK1.35. SYSTEM INFO

2. PAYMENT SYSTEM2.1. PROTOCOL2.2. PARALLEL COINER2.2.1. ENABLE2.2.2. COIN VALUES2.3. BANKNOTE READER2.3.1. ENABLE2.3.2. INHIBITION LEVEL2.3.3. BANKNOTE VALUES2.4. MDB SETTINGS2.4.1. RECHARGE ENABLED2.4.2. MAX CARDRECHARGE2.4.3. MAX CARD CHARGE2.4.4. COINS ENABLING2.4.5. ALTERNATIVE PAYOUT2.4.6. MAX CHANGE2.4.7. EXACT CHANGE2.4.8. MIN TUBE LEVEL2.4.9. TUBE FILLING2.4.10. TUBE EMPTYING2.4.11. COMMIT TO VEND2.4.12. BANKNOTE ENABL.2.4.13. BANKNOTE ESCROW2.4.14. SLAVE ADDRESS2.5. MAX CREDIT2.6. MULTIVEND2.7. OVERPAY TIME2.8. FIXED ZEROS2.9. DECIMAL DIGITS2.10. CREDIT WDOG3. PRODUCT SETUP3.1. PROD. BEFORE3.1.1. SOLUBLES 13.2. BEVERAGE ENABLED3.3. BEVERAGE BREWING4. SALES MANAGEMENT4.1. PRICE TABLE4.1.1. PRICE4.2. BEVERAGE PRICES4.2.1. NORMAL4.2.2. DIFF 1

4.2.3. DIFF 24.2.4. CARD4.3. SNACK 1 PRICES 4.3.1. NORMAL4.3.2. DIFF 14.3.3. DIFF 24.3.4. CARD

25

4.4. SNACK 2 PRICES 4.4.1. NORMAL4.4.2. DIFF 14.4.3. DIFF 24.4.4. CARD4.5. FREE4.6. FREE ON4.7. FREE OFF4.8. DIFF PRICES 1-ON4.9. DIFFPRICES 1-OFF4.10. DIFF PRICES 2-ON4.11. DIFFPRICES 2-OFF5. SNACK 15.1. ENABLE5.2. ENABLE REFRIGERAT.5.3. MODEL5.4. FOOD MODE ENABLED5.5. TEMPERATURE 15.6. DEFROST TIME5.7. DEFROST INTERVAL5.8. FOOD MODE SETTINGS5.8.1. TRAY5.8.9. ALARM TEMPERATURE5.8.10. ALARM TIMEOUT5.8.11. REFILL ALARM TIMEOUT5.9. SHOW TEMPERATURE5.10. PHOTOCELL SETTINGS5.10.1. PHOTOCELL ENABLED5.10.2. MAX MOTOR OVERTIME5.10.3. DISABLE SELECTION5.10.4. DISABLE SYSTEM5.10.5. RETURN CREDIT 5.11. CAPACITY CHECK5.12. CAPACITY5.13. GROUPING ENABLED5.14. GROUPING6. SNACK 26.1. ENABLE6.2. ENABLE REFRIGERAT.6.3. MODEL6.4. FOOD MODE ENABLED6.5. TEMPERATURE 26.6. DEFROST TIME6.7. DEFROST INTERVAL6.8. FOOD MODE SETTINGS6.8.1. TRAY6.8.9. ALARM TEMPERATURE6.8.10. ALARM TIMEOUT6.8.11. REFILL ALARM TIMEOUT

6.9. SHOW TEMPERATURE6.10. PHOTOCELL SETTINGS6.10.1. PHOTOCELL ENABLED6.10.2. MAX MOTOR OVERTIME6.10.3. DISABLE SELECTION6.10.4. DISABLE SYSTEM6.10.5. RETURN CREDIT 6.11. CAPACITY CHECK6.12. CAPACITY6.13. GROUPING ENABLED6.14. GROUPING

Visible only if complete menus are enabled.

26

ImportantFrom the maintenance menu (button P2 on the CPU), you can access “Water Filter”, “Last Filter Change”, “Remaining Qty” and “Filter Reset”.

BoilerSets the boiler management parameters.

MIN. TEMPERATURE Sets the temperature to be maintained for a few minutes by the Cristallo after a beverage has been

dispensed. The set value is expressed in Fahrenheit.

MAX. TEMPERATURESets the temperature to which the Cristallo is brought after a certain time from the last dispensing, in order to

compensate for the natural decrease of the temperature of the hydraulic circuits. The set value is expressed in Fahrenheit.

MODELSelects the model of the boiler assembled on the Cristallo (300 cc or 600 cc).

Energy Save The “Stand-by” and “ECO” modes reduce the energy consumption of the machine. It is possible to select one or both modes.

SISYSTEM MANAGEMENTT h e S Y S T E M MANAGEMENT items are:

VM CodeEnables the setting of an identifi cation code on the Cristallo.

StopsSets the maximum amount of beverage dispensed. Once the maximum amount is reached, the Cristallo

stops dispensing. The fi rst digit on the left (“00000”) refers to the quantity of product dispensed since the last “RESET” (partial counters). The digit on the right indicates the maximum quantity that can be dispensed (this value may be changed).

STOP COFFEE Sets the maximum number of coffee cups to be dispensed before the stop.

STOP PREGROUNDSets the maximum number of pre-ground product servings to be brewed before stopping the pre-grinding.

STOP BEVERAGESSets the maximum number of beverages to be dispensed before the stop.

RESETEnables resetting of all partial counters relating to product quantity stops.

Water Filter(Only if Complete Menus are enabled) Checks the water fi lter use.

LAST FILTER CHANGEDate of the last fi lter reset.

REMAINING QTYAmount of water that can still be dispensed before the fi lter needs to be changed.

When this value is less than 1, a Warning (W83) is recorded in the Error LOG.

8.2.3 Description of messages in the programming menu

FILTER LIMITAmount of water that can still be dispensed from the fi lter.

FILTER RESETSelect YES to indicate a new fi lter has been installed. This operat ion returns “Remaining Qty” to the same

value as “Filter Limit” and the date in the “Last Filter Change” is changed to today’s date.

FILTER ENABLEDEnables management of the “Remaining Qty” countdown.

1.2.Stops ...

1.1.VM Code 531000

STM

1.System management ...

1.2.1.Coffee Stop

1.2.4.Reset ...

1.2.3.Beverage Stop

1.2.2.Stop Preground

1.3.1.Last Filter Change 31Jan 08

1.3.Water Filter ...

1.3.2.Remaining Qty 95

1.3.3.Filter limit 100

1.3.4.Filter reset

1.3.5.Filter enabled yes

1.4.Boiler 00

1.4.1.Min. temperature 90

1.4.2.Max. temperature 100

1.4.3.Model 300

1.5.Energy Save ...

27

STAND-BY TIMEOUTSets the minutes of inactivity until the Cristallo goes into “Stand-by” mode. Setting this to zero disables the function.

When the stand-by mode is activated the coffee boiler is off and the display shows the message “Stand-by”.To exit the stand-by mode, press any button or insert credit. During the exit phase the boiler is turned on again and the Cristallo starts the warming phase.

ECO TIMEOUTThe “ECO” mode is activated after inactivity which can be set with this menu option. By setting it to zero the function

is disabled. In “ECO” mode, the target temperature of the boiler is reduced by a preset value (see the following menu option).The Cristallo remains in its “Ready” status and no message is shown to the user.To exit the ECO mode, press any button or insert credit. When ECO mode is deactivated, the target temperature for boiler 2 is restored and the machine starts the warm-up phase.

DELTA TEMP. ECOSets how many °F the boiler temperature must be reduced during the “ECO mode” phase.

Wash CycleEnables automatic rinsing of the mixing bowls. Automatic r insing is performed as follows: the fi rst rinsing takes place 10 minutes after the “machine ready” status; the next rinses occur 7 hours after the last dispensing.

PROGRAMMABLESets the date and time when the wash clycles should be performed. Capital letters indicate the days set.

Heating/CoolingSets timing and amounts for preheating and precooling for instant product circuits and for the coffee brew group.PREHEAT. SOLUBLESSelects the instant products for which the preheating function will be enabled. By enabling this function, the

Cristallo performs a preliminary dispensing of water through the circuit corresponding to the instant product selected. The user can choose for which instant product to enable prerinsing by setting the value of the water cc to

1.6.Wash Cycle yes

1.5.2.Eco Timeout

1.5.1.Stand-by Timeout

1.5.3.Delta temp. Eco

1.6.1.Automatic

1.6.2.ProgrammableMTWTFSS 00:00

be used for prerinsing. The user can also decide when the preheating should be performed, after a period of inactivity of the circuit.

Example: the settings shown in the figure enable preheating for instant product 1 with 10 units of water and do not enable preheating for instant product 2.Instant product preheating takes place if:- the time set since the last use of the mixer cup has

elapsed;- the quantity of water for the instant product is < 50

units.COOLINGSettings for the pre-cooling of water circuits (cups/mixers). Before dispensing a cold product, a cold rinse

of the circuit must be performed, if:- The circuit for cold products has to be used after the

same mixer had been used for hot products.Or if:- The circuit remained idle for a longer time than set in

the “Mixer Cool. Timeout” option (circuit tubes after cooler now contain hot water).

The options in this menu allow setting the amount of water used for rinsing each water circuit and the time of inactivity after which the rinse starts.

COFFEE PRE-HEATINGIt allows enabling a pre-heating cycle of the Brew Group if it remains inactive

for a period of time. This menu allows the user to set the seconds of inactivity after which the pre-heating cycle has to take place. The settable values are:- 0 to 15 minutes with 1-minute stepsThe default value is:- 0 (zero) preheating cycle disabled

(for TTT and DUO models)- 5 minutes for the other models.

EXTRA COFFEE DOSEIncrease in the water dose (in ml) for the fi rst coffee (by first coffee we understand the coffee for which the

preheating of the brew group is activated).

Pre-grindingIt enables the coffee serving pre-grinding.

1.7.Pre-Heating/Cooling 00

INST.PROD.PREHEAT. INSTANT PRODUCT 0110

INSTANT PRODUCT 020

1.7.1.Soluble Preheating

1.7.3.Coffee pre-heating

1.7.4.Extra Coffee Dose

1.7.2.Cooling

1.8.Pre-grinding yes

28

Clock Sets the hour, minute, day of the week, day of the month, month and year.

On/off timeSets the Cristallo’s automatic on and off time ranges over the course of a week.

ContrastAdjusts the contrast on the display.

StirrerSets the stirrer dispensing mode as follows:STIRRER ALWAYS: the stirrer is dispensed every

vend;STIRRER SUGAR: the stirrer is dispensed only if the beverage is served with sugar;STIRRER SUGAR or BITTER: the stirrer is dispensed for all the beverages that are typically served with sugar.STIRRER NEVER: the stirrer is never dispensed.

Cup DispenserCup dispenser settings.

ENABLEEnables the cup dispenser.

CUP STOCKSets the number of cups in the dispenser when the switch is activated.

1.11.Contrast ...

1.9.Clock ...

1.9.1.Time 08:00

1.9.2.Date 01 Gen 08

1.10.On/off time ...

1.10.1.On 1lmmgvsd 00:00

1.10.2.Off 1lmmgvsd 00:00

1.10.3.On 2lmmgvsd 00:00

1.10.4.Off 2lmmgvsd 00:00

CUP DEVICE STOP DELAYDelay in the time when the cup falls into the Cristallo slot and when the column motor stops.

CUP SENSOR (OPTIONAL KIT)Manages the cup sensor.

Disp. outlet microAllows cup detection inside the d ispensing out le t . When sensing is enabled, dispensing another product

is not allowed until the cup of the previous beverage is still inside the outlet. Removal is detected by the cup sensor (if any) or by opening the dispensing outlet.

ImportantIf you wish to use the VM with the dispensing door always open, it is necessary to short-circuit the wiring of the dispensing outlet microswitch.

SugarSugar dispensing settings.

CUP SUGAR DELAYDelay minimum between the cup dispensing and when the sugar chute moves.

SUGAR TIMESugar dispenser activation time setting for a single serving.

SUGAR EARLIERSet to “no” to have the sugar dispensed after the movable sugar chute downward movement.

EV Water AssignBy setting the “W” value in the product list, hot water will be dispensed. This menu allows choosing the

solenoid valve to be used for dispensing. If the “hot water solenoid valve” kit is installed, set the value to 0 (zero) or select the solenoid valve operating on the desired circuit among the available ones.

1.12.Stirrer

1.13.Cup Dispenser

1.13.1.Enable

1.13.2.Cup Stock

1.13.3.Cup Device Stop Delay

1.13.4.Cup Sensor

1.14.Disp. Outlet Check

1.15.Sugar

1.15.1.Cup Sugar Delay

1.15.2.Sugar Time

1.15.3.Sugar Earlier

1.16.EV Water Assign ...

29

C - DISABLED: pressing the key has no effect.

Set 2 Pre-Selection The function set as button C in fi g. 58 may be set as follows:

A Beverage 18 (14 for Cristallo 400)B Set 2 pre-selectionC Disabled

A - BEVERAGE BUTTON 18 (14 for Cristallo 400): The button works as a further beverage button.

B - SET 2 PRE-SELECTION: by choosing this function the button becomes a pre-selection button for the 41-60 beverage set 35-50 (27-38 for Cristallo 400). When pressed, the Cristallo shows the pre-selection message on the display (“ BARLEY ” as default) and makes the new beverage group available.

C - DISABLED: Pressing the key has no effect.

Programmable texts

COMMERCIAL TEXT Sets the message appearing on the display when the Cristallo is in standard operating mode waiting for

a selection.

PRESELECTION 1 S e t s t h e m e s s a g e appearing on the display when the beverage set 1 is

preselected.

PRESELECTION 2S e t s t h e m e s s a g e appearing on the display when the beverage set 2

is preselected.

T-FittingSet to “no” if the machine is not equipped with a T-fi tting between the boiler and the

instant product solenoid valve unit.

Tube emptying timeSets a delay between the end of beverage preparation and the “Remove cup”

message. This delay is necessary to allow complete drainage of the liquid in the dispensing tubes.

Coffee / beverage pulse counter Enab les the (optional) pulse counter to be set to count some or all of the beverages dispensed.Multiple beverageSets the selection of the beverages for mult iple d i s p e n s i n g a n d t h e maximum number.The upper line will remain the same for all following operations, while the lower line will display the number of consecutive beverages. It is possible to set a value between 2 and 8.

AReset enablingAllows “RESET” for data in the statistics maintenance menu.

Free vend keyIt enables the P3 key (Fig. 41, ref. 3) of the CPU card for free dispensing of a

product during standard operation.

Set 1 Pre-Selection The function assigned to the button shown in fi g. 58 may be set as follows:

A Beverage 17 (13 for Cristallo 400)B Set 1 pre-selectionC Disabled

A - BEVERAGE BUTTON 17 (13 for Cristallo 400). The button works as a further beverage button.

B - SET 1 PRE-SELECTION: by choosing this function the button becomes a pre-selection button for the 19-34 (15-26 for Cristallo 400). When pressed, the Cristallo shows the pre-selection message on the display (“ DECAFF ” as default) and makes the new beverage group available.

1.17.T-Fitting ...

1.18.Tube Empty Time ...

1.19.Count impulse ...

1.20.Multiple beverage ...

1.21.Reset ...

1.22.Free Vend ...

1.20.1.Multiple beverage

1.20.2.Enable Mult. Bev.

1.23.Set 1 Pre-Selection ...

1.24.Set 2 Pre-Selection ...

1.25.Programmable Texts ...

1.25.1.Commercial Text ** XXXXXX **

1.25.2Preselection 1

1.25.3Preselection 2

30

ImportantIf the password is lost, you will have to contact the Seaga to regain access to the Programming Menus.

Show no. menuActivates / deactivates the identification menu during the navigation in the menu.

When enabled, the identifi ers could prevent the complete reading of the title.

Audit Msg. EnableAllows a few seconds display of the selection counters (total and since last reset)

during the machine start-up phase.Complete menusEnab les se l ec t i on o f whether the entries of the programming menu should be shown ful ly or only

partially.Factory defaultI t a l l o w s r e v e r t i n g t h e programmable parameters to factory preset values. This

operation does not reset the product counter.

Password changeS e t s a p a s s w o r d o r modifi cation of the current one. The password consists of a number between 0001

and 65536. The 0000 value (default value) means no password. To set the password, press UP and DOWN keys and confi rm with the ENTER key.

PASSWORD PROG.Sets password to access the programming menu.

PASSWORD SERVICE.Sets password to access the maintenance menu.

1.26.4.LA1-Liste Prezzi

1.26.4.1.LA1 Prezzi Norm.

1.26.4.2.LA1 Prezzi Diff1

1.26.4.3.LA1 Prezzi Diff2

1.26.4.4.LA1 Prezzi Carta

1.26.4.5.LA1 Gratuito

1.26.4.6.LA1 Test

1.26.5.PA1..5 -Prodotti

1.26.6.VA1..3 Vendite

1.26.7.BA1-CA15-Cash

1.26.8.DA1..7-CashLess

DISPENSING TEXT: Sets the message appearing on the display when the Cristallo is dispensing a product.

OUT OF SERVICE TEXT: Sets the text on the display when the Cristallo stops due to a fault.FACTORY DEFAULTBrings the programmable messages back to their p re -se t de fau l t va lue (useful when changing the

language).Audit DeviceI t al lows selecting the protocol to be used for transferring data from the VMC (DDCMP or DEX) and which data category has to be transferred during an audit session.

1.27.Change Password

1.27.1.Password.

1.27.2.Password service.

1.30.Complete Menus

1.29.Audit Msg. Enable

1.28.Show Menu No.

1.31.Factory default

1.25.4Dispensing

1.25.5.Out of service

1.25.6.Factory default

1.26.Audit Device ...

1.26.2.EA1..2 (Eventi)

1.26.1.Protocol

1.26.3.EA3..5 (Letture)

31

for another Cristallo that works with the PRICE HOLDING/DISP protocol);

- MDB SLAVE (the Cristallo operates as slave to another machine);

The “NO PROTOCOL” setting will be used when a payment system operating with one of the protocols provided by the other settings “EXECUTIVE”, “PRICE HOLDING”, “BDV”, “MDB” “MDB SLAVE” or “EXEC MASTER/SLAVE” is not installed on the Cristallo. This setting is necessary since the Cristallo continuously checks for dialogue with the provided payment system. If the Cristallo does not detect dialogue, it signals this fault on the display through the message “NO LINK”.This signal is NOT an error condition.

Coin acceptor Al lows enabling of the parameters of the parallel changer, the mechanical changer, the cancelling machine and the

choice of values to be assigned to the single money channels.

Entry description:ENABLE: By setting “Y”, the parallel coiner, the mechanical coiner and the

cancelling machine control are enabled. By setting “N”, a parallel coiner which may be connected to the Cristallo is always disabled.

COIN VALUE: Enables setting of the value of the coins transferred to the Cristallo from the parallel coiner, the mechanical coiner and the cancelling machine. The following table shows the channel/payment system combinations.

Channel Payment system1 Coin validator2 Coin validator3 Coin validator4 Coin validator5 Coin validator6 Coin validator7 Cancelling machine

Banknote validatorSettings for the bank note reader, defi ning the various denominations and values assigned.

Entry description:ENABLE: By setting “Y”, the management of the parallel reader is enabled. By setting “N”, a parallel reader which

LanguageSelects the language used by the Cristallo. The available languages are: Italian, English, French,

German, Spanish, Portuguese, Dutch, Turkish and Russian. The languages can be modifi ed to add new languages not included in the default list. (Contact Seaga for any information).

Water tankSets the performance of the Cristallo if no water is connected. If NO (default)

is selected, the Cristallo works as if it were connected to the water network and tries to refi ll water as usual every 10 minutes. If “YES” is set, the Cristallo works as if it were supplied by an independent tank. In no water condition, the Cristallo does not try to refi ll water and goes into ERROR 01.

System InfoAllows access to a page showing the overall machine confi guration. The following

information is displayed:-sw version -memory version

PAYMENT SYSTEMSThe entries of the PAYMENT SYSTEMS are:

Protocol Sets the protocol used by the Cristallo to communicate with the payment system installed

on it:- EXECUTIVE protocol;- PRICE HOLDING/DISP Protocol; - BDV Protocol;- MBD Protocol;- NO PROTOCOL (no serial protocol);- MDB SLAVE (the Cristallo operates as slave to

another machine);- Master/Slave executive (the Cristallo operates as

master for another Cristallo);- PHD Master /Slave (the Cristallo operates as master

PTS

2.Payment Systems ...

2.2.Parallel Changer ...

2.2.1.Enable No

2.2.2.Coin Value ...

2.2.2.1.Coin 1/6 0.00

2.3.Banknote reader ...

2.3.1.Enable No

2.1.Protocol ...

1.32.VM Model

1.33.Language

1.34.Water tank

1.35.System Info

VM ModelAllows selection of the current model. The Cristallo model is specifi ed on the label located in the inside

of the right-hand side panel.

WarningSelecting a model entails automatically sets all Factory Defaults. Do not perform this operation unless instructed by a qualifi ed technician.

32

may be connected to the Cristallo is always disabled.

INHIBITION LEVEL: Sets the active level of the banknote reader inhibition signal.

B A N K N O T E VA L U E : Enables setting of the value of banknotes transferred to the Cristallo from the parallel reader.

MDB settingsEnables access to particular funct ions of the MDB protocol.

R E C H A R G E : A l l o w s disabling or enabling of any Saeco card recharge operation.By setting RECHARGE = NO the Cristallo will only deduct the cost from MDB

cards.

MAX CARD LOAD: Enables setting of the maximum credit level, beyond which all recharge operations (if enabled) are ineffective.By setting MAX RECHARGE

= 20.00, the credit on the Cristallo will be transferred to the card if the sum does not exceed 20.00.

MAX VALUE ACCEPTED: Enables setting of the maximum credit level, beyond which the card is

rejected by the system. By setting MAX CARD VALUE = 25.00, the Cristallo will reject all cards with a credit

which exceeds this amount. If this card is detected, the display will not show the credit but a “ ——” message will be displayed and no sale will be carried out.

COINS ENABLING: Enables selection of which coins will be accepted by the change-giving coiner. By setting

“Y” a specifi c coin will be accepted. On the contrary, the “N” setting prevents the change-giving coiner from accepting a particular coin. Coins beneath the Cristallo scale factor are always disabled and display the

“N” setting.

ALT. PAYOUT: Enables/disables use of Alternative Payout for the level 3 MDB changer.

By setting “Yes” the changer is called on to dispense change. Change is limited to 255 times the scaling factor.

By setting “No”, change is given via card loading. Maximum change is 60000 units.

MAX CHANGE: Sets the maximum amount of change which can be dispensed by the change-giving coiner.

Default = 10.00.

EXACT CHANGE POLICY: In MDB changers, the condition of no change

available can be selected within the following table: L = channel with the lowest coin value below the minimum level M = channel with the medium-low coin value

below the minimum level HL = channel with the medium-high coin value below

the minimum level HH = channel with the highest coin value below the

minimum level

No. Description0 L or M or HL or HH1 L or M2 HL or HH3 L or HH4 L5 M6 HL7 L and HH8 HL and HH9 L and M

10 L and M and HL and HH11 L and HL or L and HH12 L or HL and HH13 HH14 L and M and HL15 Never (change always available)

NoteEven if the no change available message is displayed, the Cristallo continues to give change as long as coins are present in the channels. The minimum level (same for all channels) can be set on a special menu item.

MIN TUBES LEVEL: Enables setting of the minimum number of coins in the channels. Default = 4.

2.4.5.Alt. payout No

2.4.6.Max Change 0.00

2.4.7.Exact Change 0

2.4.8.Min Tube Level 0

2.4.3.Max Card Charge 10.00

2.4.4.Coins Enabling ...

2.4.4.1.Coin 1/16 No

2.4.2.Max Card Recharge 10.00

2.4.Mdb Settings ...

2.4.1Recharge Enabled No

2.3.2.Inhibition Level 255

2.3.3.Banknote Values ...

2.3.3.1.Banknote 1/4 0.00

33

Enables any residual credit to be used to purchase other beverages. By setting “N” (no), the residual credit will

be collected by the Cristallo. if Commit to Vend is also on Y, the credit will be returned to the customer.Overpay Time

Establishes the maximum time (in seconds) beyond which the Cristallo collects the displayed residual credit. The time is adjustable at

intervals of 10 seconds. By setting “000” the function is disabled.

Fixed zeroesSets the number of fi xed zeros in the credit amount.

Decimal point posit.Sets the position of the decimal point in the credit amount.

Credit WatchdogWhen this option is enabled, an in te rna l cont ro l i s activated that resets the communication with the

payment systems if the communication is blocked.

MANUAL TUBE FILLING: Allows the changer tubes to be fi lled manually. Press Esc to exit the channel loading mode.

MANUAL TUBES EMPTY: Allows the changer tubes to be emptied by pressing the beverage selection keys.

COMMIT TO VEND: Also known as “Force Vend”. By setting “N”, the credit inserted can be returned even if no sale has been

made. This allows the Cristallo to be used as a change giving device and is not recommend; your stock of coins can be depleted and sales may be affected. By setting “Y”, the credit inserted can be returned as change only after a completed sale. Default = YES.

BILLS ENABLING: Selects which bills will be accepted by the MDB reader.A specific bill is enabled for acceptance by setting “Y”. On the contrary, the “N” setting prevents the bill reader from accepting a specifi c bill. Default = All

enabled.

BILLS ESCROW: By setting “Y”, an inserted bill is stored in the escrow position by the bill reader (if supported); this function is supported by the

bill reader. In this way, if the sale fails or the card system fails to charge, the bill will be returned. By setting “N”, any inserted bill goes to the bill reader’s stacker, so that the bills cannot be returned. Default = No.

MDB SLAVE ADDRESS: When the Cristallo is in Master mode, this menu sets the address of any satellite connected Cristallo. If the Cristallo is in Slave mode, it

enables setting of its address. Possible addresses are 0x40, 0x48 and 0x50. Default = 0x40.

Max creditSets the maximum credit accepted by the Cristallo. Once

this limit has been reached, the payment systems are disabled so that no more credit can be accepted.

Default = 20.00.Multivend

2.6.Multivend No

2.7.Overpay Time 180

2.8.Fixed Zeros 0

2.9.Decimal Digits 0

2.4.13.Bills Escrow No

2.4.14.Mdb Slave Address 0x40

2.5.Max Credit 2.55

2.10.Credit Wdog 0

2.4.12Bills Enable ...

2.4.12.1Bills 1/16 No

PRODUCT SETUP

Product beforeSets the instant product to enable powder dispensing before water dispensing. This brewing cycle will be carried out when the quantity of powder to be brewed is less than 34.

Beverage validationEnables or disables the beverage keys.Pressing a disabled key during operation displays t h e m e s s a g e , “ N O T AVAILABLE”.

P3.Product setup ...

3.1.Prod. before ...

3.1.1.Instant Product 1/5 No

3.2.Beverage enabled ...

3.2.Beverage 1 Yes

2.4.9.Tube Filling ...

2.4.10.Tube Emptying ...

2.4.11Commit to vend No

34

9

10

11

12

13

14

15

16

1

2

3

4

5

6

7

8

SET 1 PRE-SELECTION

SET 2 PRE-SELECTION

KEY press KEYpress

PRESEL.+KEYpress

CUP+KEY1 Beverage 1 Beverage 19 Beverage 352 Beverage 2 Beverage 20 Beverage 36

3 Beverage 3 Beverage 21 Beverage 37

4 Beverage 4 Beverage 22 Beverage 38

5 Beverage 5 Beverage 23 Beverage 39

6 Beverage 6 Beverage 24 Beverage 40

7 Beverage 7 Beverage 25 Beverage 41

8 Beverage 8 Beverage 26 Beverage 42

9 Beverage 9 Beverage 27 Beverage 43

10 Beverage 10 Beverage 28 Beverage 44

11 Beverage 11 Beverage 29 Beverage 45

12 Beverage 12 Beverage 30 Beverage 46

13 Beverage 13 Beverage 31 Beverage 47

14 Beverage 14 Beverage 32 Beverage 48

15 Beverage 15 Beverage 33 Beverage 49

16 Beverage 16 Beverage 34 Beverage 50

SET 1 PRE-SELECTION Beverage 17SET 2 PRE-SELECTION Beverage 18

Beverage BrewingThe Cristallo is able to dispense 50 beverages.Each beverage can be

prepared using freshly ground coffee beans, pre-ground coffee or instant products. The technician can select the desired products for the recipe (max 4) and order of use. (Fig. 60).

3.3.Beverage brewing

Instant pr. 1

Instant pr. 2

Instant pr. 3

Instant pr. 4 Coffee beans C

Instant pr. 5

Fig. 60

ImportantSetting “0000” dispenses the cup only.

COFFEE WATER, PRE-GROUND WATER, FRESH-BREW WATER, BEANS WATER

It allows setting the quantity of water to be dispensed for the programmed coffee type (C, P, F, or B). The quantity can be set from “1” to “999”.

JUST WATERDefi nes the amount of hot water to be dispensed.The amount of coffee that can be brewed can be

adjusted from “1” to “999”.

% INSTANT PRODUCTIt determines the instant powder delivery rate. The value can be set between 10

and 100. The lower the value the smaller the powder delivery rate.

% PUMPIt determines the water delivery rate.

3.3.Beverage 1 ...

3.3.Beverage 1Sequence 0C00

3.3.Beverage 1H2O coffee 38

3.3.Beverage 1% InstProd 3: 50

3.3.Beverage 1Just water 101

3.3.Beverage 1% Pump 3: 50

SEQUENCEThis is the order in which the products making up the beverage are brewed. The possible choices are:0 = does not dispense any product1 = product 12 = product 23 = product 3

4 = product 45 = product 5C = coffee using freshly ground beansF = “fresh brew” coffee using pre-ground coffeeP = espresso using pre-ground coffeeB = “fresh brew” coffee using freshly ground beansW = hot waterThe combination of “3C00” or “30C0” or “03C0” will

always dispense product 3 and ground coffee beans.

ImportantIf the sequence includes more instant products, the sequence “INSTANT PRODUCT - WATER - INSTANT PRODUCT DELAY - INSTANT PRODUCT %” will appear for each instant product.The value can be set between 20 and 100. The lower the value the smaller the water delivery rate.

35

ImportantIf the instant product setting (“INSTANT PRODUCT - WATER - % INSTANT PRODUCT” - % PUMP) means the powder dispensing will last longer than the water

dispensing, the Cristallo stops powder dispensing (to avoid insuffi cient rinsing of the mixer) and emits a beep. Check the settings again to

obtain correct dispensing (powder dispensing must end a few seconds before the water dispensing is complete to allow good rinsing of the mixer).INSTANT PRODUCT DOSEThis defi nes the quantity of instant product to be brewed.Example: “005” quantity indicates that the motor of the

3.3.Beverage 1H2O InstPr. 3:022

3.3.Beverage 1InstProd D. 3:005

3.3.Beverage 1Test beverage

be mixed with the instant powder.Example: “3” indicates that water will be mixed with the instant product 3. “022” indicates that 22 water units will

be brewed with the product. The reference unit is preset by the manufacturer. The amount of water can be

adjusted from ‘“1” to “1500” in steps of 1.

instant product 3 will be activated for 5 tenths of a second.The quantity of instant

product is adjustable from “1” to “500” in steps of 1. Brewing of the instant product does not occur when the parameter is set at “0000” (in this case water is brewed).

H2O / INSTANT PRODUCTSets the amount of water to COLD BEVERAGEAllows choosing whether the beverage will be dispensed using the cold beverage

dispensing kit.

3.3.Beverage 1Cold Beverage No

INCLUDE CUPAllows choosing whether the beverage will be dispensed with or without paper cup.

3.3.Beverage 1Include Cup yes

SUGARThis defi nes the quantity of sugar to be dispensed with the beverage.

The following table shows the result of the various settings:

3.3.Beverage 1Sugar 2

Settings Sugar in beverage without preselection

Sugar in beverage with preselection

0 Without sugar Quantity preselected1 1 Quantity preselected2 2 Quantity preselected3 3 Quantity preselected4 4 Quantity preselected

Stop sugar Without sugar Without sugar

SALE MANAGEMENTThe PRICE MANAGEMENT items are:

Price table99 price levels can be set.

Beverage priceEnables association of one of the price levels set in the PRICE TABLE to each beverage.

The association can be:NORMALPrices usually assigned to the products. These prices are assigned when the differentiated bands 1 or 2 or the card prices are deactivated.Prices may be set globally

(one price for all products) or differentiated for each product.

G L O B A L P R I C E ( a l l beverages are given the same price level);

GLOBAL PRICE SETTINGBy pressing the UP and DOWN keys and confi rming with ENTER, it is possible to choose the price level to

associate to all beverages.

SINGLE PRICES (each beverage will be given a specifi c price level).

SINGLE PRICE SETTINGEnables selection of the price level to associate to each beverage. Select the

beverage to associate to a price using the UP and DOWN keys and confi rm with ENTER, then select the price level (from 001 to 099) again with the UP and DOWN keys and confi rm with ENTER.

STit

4.Sales Management ...

4.1.Price Table ...

4.1.1.Price 1 0.00

4.2.Beverage prices ...

4.2.1.Normal ...

4.2.1.1Global Price

4.2.1.1Global PriceP00 0.00

4.2.1.2Single prices

4.2.1.2Single pricesB01: P00 0.00

36

A single global price or different single prices may be applied in the same way as for the normal band prices.

A single global price or different single prices may be applied in the same way as for the normal band prices.

CARDThis function enables the application of differentiated prices if the card is used for payment. By setting CARD PRICES = YES a new menu entry will appear in PRICE MANAGEMENT, enabling setting the price level to be applied to the product (beverage or snack) if payment is made by card.A single global price or different single prices may

be applied in the same way as for the normal band prices.

DIFFERENTIATED 1Act iva tes a new pr ice level. This price level will only be applied when the corresponding time range

is active.

4.2.2.Differentiated 1 ...

4.2.2.1Global Price

4.2.2.1Global PriceP00 0.00

4.2.2.2Single prices

4.2.2.2Single pricesB01: P00 0.00

4.2.3.Differentiated 2 ...

4.2.4.Card ...

4.2.4.1Card Prices No

4.2.3.1Global Price

4.2.3.1Global PriceP00 0.00

4.2.3.2Single prices

4.2.3.2Single pricesB01: P00 0.00

4.2.4.2Global PriceP00 0.00

4.2.4.2Global Price

DIFFERENTIATED 2It allows activating a further price level. This price level will only be applied when the corresponding time range is active.

Snack 1/2 PricesIt allows associating each snack product in slave 1 or 2 to one of the price levels set in the PRICE TABLE.The setting modes used for the beverages are also valid for the snack product prices.

4.2.4.3Single pricesB01: P00 0.00

4.3./4.4Snack 1/2 Prices ...

4.3.1./4.4.1Normal ...

4.3.1.1/4.4.1.1Global Price

4.3.1.1/4.4.1.1Global PriceP00 0.00

4.3.1.2/ 4.4.1.2Single prices

4.3.1.2/ 4.4.1.2Single pricesB01: P00 0.00

4.3.2./ 4.4.2.Differentiated 1 ...

4.3.2.1/ 4.4.2.1Global Price

4.3.2.1/ 4.4.2.1Global PriceP00 0.00

4.3.2.2/ 4.4.2.2Single prices

4.3.2.2/ 4.4.2.2Single pricesB01: P00 0.00

4.3.3./4.4.3.Differentiated 2 ...

4.3.3.1/ 4.4.3.1Global Price

4.3.3.1/ 4.4.3.1Global PriceP00 0.00

4.2.4.3Single prices

37

FreeSets free vend products, upon payment, or free-of-charge within a time range.

Free On/OffSets the beginning and end of the free vend period.

Diff Prices 1-On/OffSets the beginning and end of product supply with different prices 1 to be set.

Diff Prices 2-On/OffSetss the beginning and end of product supply with different prices 2 to be set.

4.3.3.2/ 4.4.3.2Single prices

4.3.3.2/ 4.4.3.2Single pricesB01: P00 0.00

4.3.4./ 4.4.4.Card ...

4.3.4.1/ 4.4.4.1Card Prices No

4.3.4.2/ 4.4.4.2Global Price

4.3.4.2/ 4.4.4.2Global PriceP00 0.00

4.3.4.3/ 4.4.4.3Single prices

4.3.4.3/ 4.4.4.3Single pricesB01: P00 0.00

4.5.Free Mai

4.6.Free Onlmmgvsd 00:00

4.7.Free Offlmmgvsd 00:00

4.8.DIFF PRICES 1-Onlmmgvsd 00:00

4.9.DIFF PRICES 1-Offlmmgvsd 00:00

4.10.DIFF PRICES 2-Onlmmgvsd 00:00

4.11.DIFF PRICES 2-Offlmmgvsd 00:00

SNACK1/SNACK2Snack 1 (or snack 2) satellite settings. A special kit allows connection of up to 2 satellite Cristallos to the Cristallo.

The products in the fi rst satellite will be identifi ed by the numbers from 111 to 199; products in the second satellite will be identifi ed by the numbers from 211 to 299. The following menus set the parameters for each satellite.

Enable Enables the control of slave 1 (or slave 2) through the Cristallo Cristallo.

Enables the refrigeratorN O = t e m p e r a t u r e control disabled, cooling group always OFF. YES = temperature contro l enabled.

ModelSe lec t s t he mach ine submodel: the values are 6S for the models with 6-spiral drawers (i.e. Corallo) and 8S for those with 8-spiral

drawers (i.e. Aliseo). Optimises the fan settings.

Food mode enabledEnables / disables the “food mode”. This mode enables the machine to check that the food area temperature

(see fi gure 21a) is always lower than a set value (alarm temperature). If the temperature exceeds this limit value for longer than the time set for “Alarm max. time”, the machine deactivates the selections for the food shelves.

Temperature 1/2[° C] allows the setting of the temperature desired inside the machine [Range: 3 .. 30]. The control turns off the cooling group if the set

value is reached and it turns it on if the temperature is higher than the target plus 1°C (as long as the technical specifi cations of the cooling group are respected).Defrost time

[min ] Sets how many minutes the cooling group ill be switched off for defrost [Range: 10 .. 100].Defrost interval[hour] Sets the period of time between two defrost cycles [Range: 0.. 99].Food mode settings

SSscC

5./6.Snack 1 / Snack2 ...

5.2./6.2.Enable Refrigerat. ...

5.3./6.3.Model ...

5.4./6.4.Food Mode ...

5.5./6.5.Temperature 1/2 ...

5.6./6.6.Defrost Time ...

5.1./6.1.Enable ...

5.7./6.7.Defrost Interval ...

38

TRAY 1/8Selects the “food mode” for a shelf. A “food mode” shelf will be disabled in case of “food” alarm.

ALARM TEMPERATURE[ ° F ] “ f o o d ” a l a r m temperature. The machine deactivates the selections set as food if the internal

temperature exceeds this value for a time longer than the value set at the following option (Error 75). This error signal can be reset by pressing button 5 (black) on the 5-button keypad or by selecting product 997 within 20 seconds of closing the door or switching the Cristallo on. Once these fi rst 20 seconds have passed, selecting “997” will have no effect.

ALARM MAX. TIME[min] number of minutes a l lowed when the a i r temperature is higher than the alarm temperature. If

the temperature exceeds the limit longer than the time set, the machine deactivates the selections set as food.[Range 0 .. 60].

LOAD MAX. TIME[min] when the opening of a door is detected or if the button 5 on the 5-buttons keypad is pushed, the time

set here will replace the usual timeout set by the previous option. [Range 0 .. 120].This prevents the machine from entering error mode after product supply operations. Please, remember that the machine must be supplied with products already at the correct temperature for storage.

Show temperatureEnables / disables the v i s u a l i z a t i o n o f t h e temperature on the display

during normal operation.

Vend Sensor settings

Enables the Vend Sensor Enables / disables the photoelectric cell system.

5.8./6.8.Food Mode Settings ...

5.9./6.9Show Temperature ...

5.8.9./6.8.9.Alarm Temperature ...

5.8.1./6.8.1.Tray 1 SI

5.8.10./6.8.10.Alarm Timeout ...

5.8.11./6.8.11.Refi ll Alarm Timeout ...

5.10./6.10.Vend Sensor Settings

5.10.1./6.10.1.Vend Sensor Enabled

Max motor overtime [x100 ms] Period of extra time of spiral motor activation when the vend sensor does not detect a product. [Range

0 .. 5 ].

Disable selection Max. number of consecutive vend sensor errors in a se lec t ion be fo re i t i s deact ivated. I f the set

number is 0, deactivation will not occur.

Vend sensor block Max. number of consecutive vend sensor errors before the sensor sys tem is deact ivated. I f the set

number is 0, it will never be disabled. (NOTE: typing 999 on the keypad, the display of the Cristallo will show a message regarding the status of the vend sensor system - see the section - Display of Special Information).Credit return

Activates/ deactivates the return of the product cost to the user, if the fall of the product has not been detected.

Vend Counter/CapacityTo prevent a customer from selecting a sold-out product, each spiral can be enabled to supply only a preset number of products. The following settings must be made to enable vend counting:1- enable vend counter/

capacity indpendence;2- program the capacity of each spiral;3- reset the vend counter each time the machine is

refi lled. This information can be sent by pressing button 5 (black) on the 5-button keypad or by selecting product ‘997’ within 20 seconds of closing the door or switching the Cristallo on. Once these fi rst 20 seconds have passed, selecting ‘997’ will have no effect.

When the Cristallo is informed that refi lling has taken place, it presumes that all spirals have been fi lled up to the capacity specifi ed during programming (step 2).Once the maximum number of vends has been reached, the spiral is disabled and the product is listed as sold out. No error is reported.

5.10.2./6.10.2.Max Motor Overtime

5.10.3./6.10.3.Disable Selection

5.10.4./6.10.4.Disable System

5.10.5./6.10.5.Credit Return

5.11./6.11.Capacity ctrl enabled

5.12./6.12.Capacity

39

Inventory ManagementSeveral motors can be grouped together within a unit so that when the unit code is selected, a product is dispensed from one of the unit motors. This is convenient for the customer who need merely make a

single selection. It is also useful for the service provider, as it guarantees that the products at the front of the unit spirals will be dispensed fi rst, avoiding problems of products remaining in the machine for too long.When the units are enabled, each time the unit code is selected the Cristallo enables a unit spiral (the choice of which spiral of the unit to be enabled is made on a rotation basis involving all spirals of the unit to guarantee equal use).The unit creation mechanism is based on the assignment of the selection code (product identifi cation number) to more than one physical motor.By default, each motor is associated with the code corresponding to the motor itself. Therefore, motor XY will be enabled following selection of the code XY. The technician may vary this situation by assigning a different code to each motor.By assigning the same code XY to more than one motor, a unit of motors is created with XY as their selection code.Enabling of a unit affects statistics, independence, etc..

The following table summarises all effects:Statistics Price Independence ErrorsAll unit supplies will be counted in the unit code statistics.

All supplies will be provided at the unit code price.

Unit independence will amount to the sum of the individual independence values of the unit spirals.

Errors reported c o n c e r n i n g one of the unit m o t o r s w i l l be recorded as individual motor errors. T h e f a u l t y m o t o r w i l l be d isab led and wi l l not participate in unit function. T h e u n i t w i l l r e m a i n operative all t he t ime a t least one motor continues to work correctly.

When units are disabled, each motor works only after the default code is selected.

Example:Assuming that tray 2 has 5 spirals and we want to sell the same product in the fi rst 3 spirals, using the single selection code 121 for this.The following prices are assigned:Product 121 price = 0.10 Product 122 price = 0.20

5.13./6.13.Unit Enabling

5.14./6.14.Unit Codes

Products 123, 124, 125 price = 0.30We go to the code assignment menu and to motor 121.By default, we have: motor 121 assigned to code 121.M121 121121 will be our main unit selection.We now move onto motor 122 and set it up in such a way that it is assigned not to code 122, but rather to code 121.From M122 122We go to M122 121The same applies for motor 123M123 121We do not modify motors 124 and 125M124 124M125 125

Unit Management is Enabled.By selecting product 121, the Cristallo will supply a product using spiral 121 (at a price of 0.10).A second selection of product 121 will lead to the supply of a product from spiral 122 (at a price of 0.10).If we select product 121 three more times, we will obtain supplies from spirals 123, then 21 and fi nally 122 (always at a price of 0.10).If product 122 or 123 is selected, it will be classed as ‘not available’.By selecting product 124, we obtain a product from spiral 124 (at a price of 0.30).Statistically, the results are for 5 supplies of product 121, 1 supply of product 124 and 0 supplies for all others.

Faulty motor example:Should one of the unit motors report an error for any reason, this motor is disabled and the error recorded in the error LOG. The unit will continue functioning as before, but less one motor.Motor 122 reports an error. The LOG records an error for motor 122 and motor 122 is disabled. 3 selections of product 121 lead to the supply of the product from spirals 121, then 123 and then 121 again.

Unit deactivation example:If we deactivate the units, selecting code 123 leads to the supply of product 123 at a price of 0.30.

40

Fig. 61a

8.3 Maintenance menu

Please see “Structure of the Maintenance Menu” for an outline of the order of selections.The section “Description of Messages in the Maintenance Menu” describes all the entries in the maintenance menu.

8.3.1 Entering the maintenance menu

Open the upper door, disable the safety device (see section “Safety Devices”) and press the P2 key (Fig. 61a) to enter the maintenance menu.

To exit the maintenance menu and return to the standard operation of the Cristallo:

- Press the CANCEL button repeatedly until “EXIT ?” appears. Select YES and press ENTER.

- remove the key from the safety switch in order to turn off the Cristallo;

- close the door and wait for the self-confi guration process to end.

P2

1. Maintenance1.1. Error Log1.2. Rinse Cycles1.3. Water Filter1.3.1. Last Filter Change1.3.2. Remaining Qty1.3.3. Filter Reset1.4. Calibrations1.4.1. Cof. Dosing Unit1.4.2. Brew Group Calib.1.5. Cool Down Boiler1.6. Drain Boiler1.7. Boiler Filling2. Statistics 2.1. Total Sales2.2. Overpay2.3. Card In2.4. Card Out2.5. Totale Coins2.6. Totale Banknote2.7. Counters2.8. Free2.9. Test Beverage2.10. Vmc Code2.11. Slave Sales2.12. Reset3. Snack 13.1. Photocell Test3.2. Motor Alignment3.3. Auto Alignment3.4. Log Températures4. Snack 24.1. Photocell Test4.2. Motor Alignment4.3. Auto Alignment4.4. Log Températures

8.3.2 Structure of the maintenance menu

41

8.3.3 Description of messages in the maintenance menu

MAINTENANCEThe functions in this menu allow to:- display the errors and warnings referred to the

Cristallo; - perform ordinary maintenance operations.

ImportantTo correct errors see chapter “Troubleshooting” and section ”5-button Keypad”.

Error logVM’s EEPROM records the important events that occur in the VMC (for example

errors that occurred, warning messages, etc.).Recording takes place when the error condition is detected and consists of saving the following information:1- error code (or warning code) occurred;2- location of signal source (e.g., which spiral motor, if

the error is due to a spiral motor, or which coffee or instant product);

3- day, month, hour and minute of error detection (this information is available only if the VM is equipped with a timekeeper).

The recordings are included in a list which may contain up to 50 elements; when this limit is exceeded the information is input again starting from position 1 (previous information will be lost).

Display:

1.1 ERROR LOG ii/NNddMMM hh:mm Exx-aabb

Format of warning error description recorded in LOG:Exx WHAT ==> xx code error/warning alarmaabb W H E R E

==>if Myy = spiral motor yy

aabb W H E R E ==>

if Syy = yy instant product dispensing

aabb W H E R E ==>

if Lyy = yy instant product rinsing

aabb W H E R E ==>

if C — = coffee brewing

aabb W H E R E ==>

if aabb = hexadecimal codes

1.Maintenance ...

1.1.Error log ...

ddmmm WHEN ==> day in fi gures, month in string (3 letters)hh:mm WHEN ==> hour:minutesii error index in LOGNN number of errors in LOG

Rinsing CyclesEnables rinsing of instant product brewing circuits.By pressing the ENTER key

the automatic cycle starts, thus activating each instant product circuit in sequence.

Water FilterAllows the use of the water fi lter to be checked.

LAST FILTER CHANGEDate of the last fi lter reset.

REMAINING QTYNumber of litres of water that can still be dispensed before the fi lter needs to be

regenerated. When this value is less than 1, a Warning (W83) is recorded in the Error LOG.

FILTER RESETSelect YES to indicate a new fi lter has been installed. This operat ion returns “Remaining Qty” to the same

value as “Filter Limit” and the date in the “Last Filter Change” is changed to today’s date.

Calibrations

COF. DOSING UNITAllows you to check the coffee dose in the dosing unit.

To perform the check, you must:- Remove the brew group- Position a container under the dosing unit to collect

the coffee that will be ground.- Select YES from the menu.

When you press the ENTER button, a coffee dose will be ground and discharged by the dosing unit.Check that the weight of the coffee dose is within the limits for the brew group used (between 6,5 and 7,5 grams for Group 7 g, or between 8,5 and 9,5 grams for Group 9 g).

1.3.Water fi lter ...

1.3.1.Last fi lter change ...

1.2.Rinse cycles ...

1.3.2.Remaining qty ...

1.3.3.Filter reset ...

1.4.Calibrations ...

1.4.1.Cof. dosing unit ...

42

GROUP CALIBRATIONMoves the brew group to its working position or to its off position.

Boiler CoolingAllows quick cooling of the boiler.By selecting the item “ BOILER COOLING “ the

Cristallo dispenses water until the temperature detected by the sensor placed on the boiler has fallen below122°F.A grey bar on the display indicates the current temperature of the boiler. When the bar disappears the temperature detected is less than 122° F and the cooling operation is completed; the Cristallo must be turned off.

Boiler emptyingEnables start-up of the automatic discharge cycle of the boiler.

Boiler FillingAllows you to automatically fill the coffee boiler with water.

Repeat the cycle until the boiler is full (until water is dispensed from the coffee nozzle).

STATISTICS/AUDIT INFORMATION

Total salesThe total revenue from the sales of all selections.By pressing “ENTER”,

detailed information is displayed for:- beverages (further divided according to price level,

if required)- discounts and increases made

OverpayThe amount o f c red i t c o l l e c t e d w h e n t h e OVERPAY time has elapsed is displayed.

1.5.Cool down boiler ...

1.6.Drain boiler ...

1.7.Boiler fi lling ...

1.4.2.Group Calibration ...

Card-InThe amount o f c red i t collected from cards is displayed.

Card-OutThe amount of credit charged on cards is displayed.

Total coinsThe total value of the coins inserted is displayed.

Total banknotesThe total value of the banknotes inser ted is displayed.

Press “ENTER” to display the number of banknotes inserted according to their denomination.

CountersThe p resence o f t he Timekeeper in this menu allows the extension of the

quantity of information displayed.It is possible to display the total and partial number of beverages divided into price groups.

FreeThe total number of free beverages dispensed.

Test BeverageThe total number of test beverages dispensed is displayed.

VM CodeA s s i g n e d b y t h e manufacturer.

Slave SalesThe amoun t o f sa les occur red th rough the connected MBD satellite (if any) are displayed.

ResetResets the statistical data.

SI

2.Statistics ...

2.1.Total sales ...

2.2.Overpay ...

2.3.Card in ...

2.4.Card out ...

2.5.Total coins ...

2.6.Total banknotes ...

2.7.Counters ...

2.8.Free ...

2.9.Test Beverage ...

2.10.VMC code ...

2.12.Reset ...

2.11.Slave Sales ...

43

Vend Sensor TestIt allows manual testing of the vend sensor system operation. The machine emits a beep each time the photoelectric cell system detects an object.

Motors alignmentI t a l l ows fo rc ing the alignment of all the motors of the machine. I f the alignment is carried out

successfully, the pending errors are removed and the motor is activated for dispensing.

Automatic alignmentIt allows forcing the alignment only of the motors of the

machine where an error was detected. If the alignment is carried out successfully, the pending errors are removed and the motor is activated

for dispensing. This procedure will remove all the photoelectric cell pending errors.

Temperature logS h o w s r e c o r d e d temperatures for the product tray for the last 24 hours. Values are recorded every 10 minutes and saved with

the time of detection.

8.4 Machine Ready/Free Button

Open the door, bypass the safety device (see section “Safety Devices”), and press button P3 (Fig. 61b).If pressed during the initial warm-up, this button allows inducing the “MACHINE READY” status before the boilers reach their set temperature. If pressed after the “MACHINE READY” status is reached, this button allows dispensing a free product (this function can be enabled from the menu 1.22 “FREE BUTTON”).

8.5 Reset

Open the door, bypass the safety device (see section “Safety Devices”), and press the button P4 (Fig. 61b) to restart the Cristallo management program.

3.1./4.1Photoel. cells Test ...

VIttoe3 1 /4 1

3./4.Snack1/Snack2 ...

3.2./4.2Motor alignment ...

3.3./4.3Auto alignment ...

3.4./4.4Temperature log ...

Fig. 61b

P3 P4

44

9 OPERATION AND USE

ImportantThe Cristallo is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are supervised or instructed by a person responsible for their safety.

- Children must be supervised to ensure they do not play with the Cristallo.

9.1 Beverage selection

The Cristallo 50 beverages. The following are the conditions necessary to select a beverage:

- the Cristallo has reached the set temperature after the start-up. If not, once a beverage key is pressed, the display shows the message “HEATING”;

- the credit available is suffi cient or the Cristallo has been set in free mode. If this is not the case, the display shows the message “INSERT XXX”;

- there is no error condition that prevents the dispensing of beverages. If this is not the case, the display shows the error message “OS BEVERAGES XXX” alternated with “NOT AVAILABLE”;

- the beverage selected is enabled. If this is not the case, the message “NOT AVAILABLE” will be displayed;

- there is no block condition for the beverage selected. If this is not the case, the message “BEVERAGE XXX” alternated with “NOT AVAILABLE” is displayed before the key is pressed. After the key is pressed, the display shows the message “NOT AVAILABLE”;

- the dispensing outlet door is closed. If this is not

the case, the display shows the message “CLOSE SERVICE DOOR”.

ImportantDo not interrupt the brewing cycle by opening the dispensing door until cup, sugar and stirrer loading is complete. If the door is opened accidentally, it should be closed and the beverage brewing will continue automatically.

During the brewing of a beverage:- payment systems are disabled;- the fi rst line on the display shows the programmable

dispensing message (default message is: “WAIT FOR PRODUCT”).

Beverage selection

If the Cristallo is not set to dispense free beverages, insert the credit required.

Press the key corresponding to the beverage required.

When the beverage is dispensed, the message “REMOVE CUP” is displayed. Take the beverage out of the dispensing outlet.

WarningTo avoid scalding, wait for the end of brewing signal (the message “REMOVE CUP” will appear on the display) before placing your hand in the dispensing outlet.

Do not open the dispensing door while the Cristallo is brewing.

In case of failures or sold out product during the brewing phase, a message indicating the cause of this stop will appear on the display.

Special messages and signals are indicated in chapter “Troubleshooting”.

9.2 Snack Products

A special interconnection kit allows connecting up to 2 snack satellite Cristallos to the Cristallo.

Snack Product Selection

If the Cristallo is not programmed to dispense the products free, it will be necessary to insert the required credit and then select the 3-digit code in the desired spiral.

After closing the door the display will show the message “THANK YOU” and after a few seconds “CRISTALLO” (the CRISTALLO is awaiting selection).

45

10 CLEANING AND MAINTENANCE

WarningUnplug the power cord before performing any cleaning and/or maintenance operation.

It is prohibited to perform cleaning or maintenance operations on the internal components of the Cristallo with the blue bypass key inserted.

The Manufacturer declines any liability for any damage or malfunctioning caused by incorrect or poor maintenance.

ImportantDuring the loading operations, do not bend, stretch or in any way distress any of the live electrical parts. Never clean these parts with damp cloths.

WarningAvoid using chlorine-based tablets to prevent oxidation of critical parts of the Cristallo.

10.1 General notes for correct operation

The Cristallo and its non-removable components must be cleaned using non abrasive sponges or damp cloths.

Do not direct water hoses on the components and/or on or around the Cristallo.

Check for correct brewing of beverages and adjust the grinding when necessary.

To guarantee the correct operation of the Cristallo it is recommended to follow the instructions and times indicated in the “MAINTENANCE SCHEDULE”.

10.2 Cleaning and scheduled maintenance

WarningAll components must be rinsed with warm water only, without using any detergent or solvent that could modify their form and operation.

Removable components are not dishwasher safe.

During the cleaning and maintenance operations do not stress the electrical components including but not limited to the CPU card,starter port and interconnection port.

Do not clean the electrical components using damp cloths and/or degreasing detergents. Remove dust residues with a jet of dried compressed air or use an antistatic cloth.

46

10.2.1 Maintenance schedule

Mai

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ance

Ever

y da

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Wee

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Each

sup

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Mon

thly

Dampen a cloth with detergents suitable for contact with foods and clean:- the display (2 - Fig. 1). .Dampen a cloth with detergents suitable for contact with foods and clean:- the ‘instructions for use’ plate (6 - Fig. 1). .Dampen a cloth with detergents suitable for contact with foods and clean:- the beverage dispensing outlet (7 - Fig. 1). .Dampen a cloth with detergents suitable for contact with foods and clean:- the keyboard (3 - Fig. 1). .Clean the drip tray (see section “Cleaning the Drip Tray”). .Replace the coffee grounds bag (see section “Replacing the Coffee Ground Bag”). .Empty the discharge fl uid tank and wash it (see section “Emptying the Liquid Product Tank”). .Clean the stirrer channel (see section “Cleaning the Spoon Chute”). .Clean the coffee bean hopper and the coffee ground channel (see section “Cleaning the Coffee Brew

Group”). .Clean the mixer and dispenser of the soluble products (see section “Cleaning the Instant

Product Dispenser and the Mixer”). .Clean the dispensing outlet (see section “Cleaning the Dispensing Tray”). .If necessary, clean the coffee bean hopper, the soluble product and sugar containers (see section “Cleaning the Containers”). .Disassemble the components of the dispensing outlet and wash them carefully (see section

“Cleaning the Dispensing Tray”). .Clean the dispensing arm (see section “Cleaning the Brewing Arm”). .Clean the coffee grinder (see section “Cleaning the Coffee Grinder”). .

47

Fig. 63Fig. 62

Fig. 64

10.2.2 Drip tray cleaning

Remove the tray and clean it carefully (Fig. 62).

10.2.3 Replacement of the coffee ground bag

Squeeze the clip, remove the full bag and replace it with a new one (Fig. 63).

10.2.4 Emptying the fl uid discharge tank

Remove the tank from the Cristallo (Fig. 64).

Wash the tank, than replace it inside the machine.

48

Fig. 69

ImportantWhen inserting the brew group, make sure that the reference arrows are aligned. If this is not the case, align them using the key provided.

ImportantBefore removing the coffee ground channel for cleaning, it is necessary to remove the brew group.

Lift and remove the coffee ground channel (Fig. 69) and wash it with lukewarm water.

Fig. 70

10.2.6 Cleaning the instant product dispenser and the mixer

Disconnect the dispensing hose from the nozzle and from the dispensing arm (Fig. 70).

Remove the brew group keeping the lever in 3 position (Fig. 66 and 67).

Wash the brew group with lukewarm water and clean the upper fi lter carefully (Fig. 68).

10.2.5 Cleaning of the brew group

Remove the protection carter and disconnect the hose from the dispensing arm (Fig. 65).

Fig. 66

Fig. 65

Fig. 68

Upper fi lter

Fig. 67

49

Fig. 71 Fig. 73

Fig. 72

Remove the cover and the instant product funnel (Fig. 71).

Turn the blocking ring clockwise (Fig. 72) and remove the mixer body.

Remove the fan by carefully leveraging on the sides with a fl at screwdriver (Fig. 73).

Wash all components with lukewarm water taking care not to damage the fan.Assemble the components in reverse order and connect the dispensing hose correctly.

50

Fig. 74

Fig. 75

Fig. 76

Fig. 77

10.2.7 Cleaning the dispensing outlet

Operate on the dispensing outlet locking lever (Fig. 74).

Remove the dispensing outlet (Fig. 75).

Remove the lower plate from the dispensing outlet and wash it thoroughly with lukewarm water (Fig. 76).

Reassemble the lower plate onto the dispensing outlet only when they are completely dry.

Assemble the components in reverse order.

10.2.8 Cleaning the containers

To clean the coffee bean hopper the following operations are necessary:- push the moving panel inward (Fig. 77);- dispense a few test coffee cups in order to empty the

coffee grinder from coffee beans;- lift the container up and remove the bean residues

using an aspirator;- wash the inside of the container and dry it carefully

before reassembling it.

51

Fig. 79

Fig. 80

Fig. 81

The following operations are necessary to clean the sugar container:- turn the container locking lever clockwise (Fig. 79);

- remove the container (Fig. 80);

- wash the inside of the container and dry it carefully before reassembling;

- replace the container taking care to insert the nozzle into the coupling (Fig. 81).

Fig. 78

A

- remove the container (fi g. 79) by pushing it towards the inside of the Cristallo in order to release the lock (A), then push it upwards

- wash the inside of the container and dry it carefully before reassembling it.

- to reassemble the container, follow the same procedure in reverse order, paying attention to insert the lock (A) into the appropriate slot.

The following operations are necessary to clean the instant product container:

52

Fig. 82

Fig. 85

Fig. 84

Fig. 83

10.2.9 Cleaning the dispensing arm

Remove the elastic securing the hoses (Fig. 82).

Disconnect the hoses from the dispensing arm (Fig. 83).

Push the rubber tip (Fig. 84) to release the dispensing arm.

Remove the brewing unit (Fig. 85).

Wash the components in lukewarm water and assemble in reverse order.

53

Fig. 86

Fig. 87

Fig. 88

10.2.10 Cleaning the coffee grinder

Each month, clean the coffee grinder of any residues that might lead to deposits.

After removing the coffee bean hopper (see section “Cleaning the Containers”), clean the coffee grinder carefully with an aspirator.

10.2.11 Cleaning the sugar dispensing channel

- Unscrew the knurled pin to remove the movable sugar chute from the support (Fig. 86);

- Unfasten the screw fi xing the movable sugar chute to the connecting rod (Fig. 87).

Wash the movable sugar chute in lukewarm water and assemble in reverse order.

10.2.12 Cleaning the stirrer channel

Remove the stirrer channel (Fig. 88).

Wash the stirrer channel in lukewarm water and assemble in reverse order.

54

Fig. 89

Fig. 90

Fig. 91

10.3 Non-scheduled maintenance

The Cristallo is equipped with an assembly plate containing most of the Cristallo components (Coffee grinder, Gear motor, Mixer, Instant product motors, Pump, Turbine and De-humidifi er).If one of these components needs to be accessed, the instant product and coffee containers must be removed; place the cover (Fig. 89 ref. A) on the coffee grinder to avoid any remaining coffee spilling out, and unfasten the four fi xing screws (Fig. 89 ref. B).

Pull the plate upwards and incline it forwards (Fig. 90). It is now possible to access all the plate’s mechanical components.

ImportantThe boiler can be accessed without inclining the plate, by turning the two knobs fi xing the support plate (Fig. 91).

A

B B

ImportantRemove the coffee ground channel before turning the surface (Fig. 69).

55

Fig. 92

In case B, it is possible to transfer the parameters from the Cristallo to the programming key and vice-versa.Use the “up” and “down” buttons to choose in which direction the data should be copied. To copy the data press the E button and wait until the message “DATA TRANSFERRED” is displayed. This message indicates that the operation is complete.

NOTETo go back to the previous menus, press the key; to go back to the previous levels, press the key.

Any errors that may occur during the data transfer phase are displayed with the message “TRANSFER ERROR”. Should this message appear, repeat the data transfer procedure; if the error continues to appear, contact an AUTHORISED CUSTOMER SERVICE CENTRE.

10.4 Programming key

The programming key allows the transfer of data from the following sections of the programming menu:

- SALES MANAGEMENT All data may be transferred;

- TIMETABLE MANAGEMENT All data may be tran-sferred;

- PAYMENT SYSTEMS All data may be transferred;

- SYSTEM MANAGEMENT All data may be transfer-red, with the exception of the SERIAL NUMBER and of the PASSWORD.

Follow the instructions below to use the programming key:- open the front door of the Cristallo;- insert the programming key in the CN2 HW-KEY

connector (Fig. 92).

At the start-up, the message “DATA TRANSFER - VMC ==> KEY” will be displayed. If the inserted key is empty refer to example A and if the key already contains data refer to example B.

In case A, only the data from the Cristallo can be tran-sferred to the programming key.To copy data on the key press the E button and wait until the message “DATA TRANSFERRED” is displayed. This message indicates that the write operation is complete.

A

DATA TRANSFERVMC ==> KEY

DATA TRANSFERDATA TRANSFERRED

B

DATA TRANSFERDATA TRANSFERRED

DATA TRANSFERDATA TRANSFERRED

DATA TRANSFERVMC ==> KEY

DATA TRANSFERVMC ==> KEY

56

10.5 Software update

Fig. 93

The Cristallo management program is stored in the fl ash memory included in the “Freescale MC9S12XEP100” microcontroller. The software update can be performed by using: - A“VDRIVE2” module (Fig. 93);- A USB key (Pen Drive);These items can be purchased from the Seaga Parts Department by calling 815.297.9500 or emailing parts@seagamfg.com.- A fi le containing the new software to be loaded.- In case the connector JP25 is not present on the

CPU, it is necessary to use an interface circuit (Fig.94).

Update procedure: - copy the fi le received for update “Cristallo_vXXXXX.

s19“ (where XXXXX is the version number) onto a USB key* (the fi le should be stored on the device root);

- rename the fi le as:”SAE_CRMS.s19”.

WarningIf the fi le name is not correct, the software will not be recognized (the red light on the CPU will remain on). If the fi le name contains empty spaces, the software will not be recognized (the red light on the CPU will remain on).

Fig. 96

Fig. 97

interface circuit (Fig. 96);

- Insert the interface circuit into the blue connector of the CPU board (JP2) (Fig. 97);

P1

Fig. 95

P1

JP25

JP2

Fig. 94

There is a jumper on the VDRIVE device. Ensure it is positioned as shown in fi gure 94.

- Press and hold the P1 button (Fig. 97) on the CPU;- Switch on the Cristallo; - After a CPU beep** release the P1 button;- 3 close beeps and the restart of the Cristallo confi rm

that the software has been updated.- Switch off the Cristallo;- Remove the VDRIVE and the interface circuit.

- Switch off the Cristallo;- Insert the USB key into the VDRIVE2;- Connect the wiring harness of the VDRIVE2 to the

CPU board (connector JP25, Fig. 95) or to the

57

11 TROUBLESHOOTING

The following table indicates the possible error or alarm causes which may lead to a partial or total arrest of the Cristallo.The following is reported for each cause:- associated code, reported in the error LOG; - the consequence of the occurred event on the

Cristallo operation when the VM works as a single machine for hot beverage brewing;

- the consequence of the occurred event on the Cristallo operation when the VM works in association with one or two spiral slaves;

- a note to help identifying the warning and restore the normal operation.

* All common USB keys used on PCs are suitable. Some restrictions are:

- The device has to be FAT12, FAT16 or FAT32 formatted - The sector size has to be of 512 Bytes**The software update request is causes the CPU to beep.

The fi le search procedure and the following recording on the microcontroller is performed according to the following steps:

- The CPU recognises the USB key and searches for the fi le with the software to be loaded (green and red lights on the CPU fl ash alternatively);

- Once the correct fi le has been recognised the software is loaded on the CPU;

- 3 close beeps confi rm that the procedure has been completed;

- In case of errors, a long beep is emitted and the red light stays on.

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on

Low water level in air break 1 Cristallo out of service

Beverages not available

Check the wate r connec t ion o r f i l l i n t h e w a t e r t a n k .

Coffee dosing unit fi lling not detected (out of coffee?)

2 Coffee beverages not

available

Coffee beverages not

available

“Fill in the coffee bean hoppero r check t he co f f ee dos ing u n i t o p e r a t i n g c o n d i t i o n . ”

Group gearmotor movement not detected

3 -4

Coffee beverages not

available

Coffee beverages not

available

Check the brew group gearmotor and/or the positioning microswitches.

Flowmeter pulses not detected 5 No consequences

Beverages not available

“Warning report only in the LOG.If the flowmeter pulses cannot be read during instant product brewing, the error is only visible as a warning in the error log.If the reading is not possible during coffee brewing, warning LOW_WATER_FLOW(22) and then error 22 will be reported. Coffee (or freshbrew) will not be available”.

Nozzle arm movement not detected

6 Cristallo out of service

Beverages not available

C h e c k t h e n o z z l e a r m ( m e c h a n i s m f r e e m o v e m e n t and posi t ioning microswitch) .

Drain tank full 9 Cristallo out of service

Beverages not available E m p t y t h e d r a i n t a n k .

Cup release movement not detected

10 Jammed cup warning.

Jammed cup warning.

“Warning report only in the LOG.“Cup not available” message is displayed. The Cristallo can still dispense beverages without cups.C h e c k t h e c u p d i s p e n s e r ” .

Stirrer dispenser movement not detected

11 Cristallo out of service

Beverages not available

Check the s t i r rer d ispens ing mechanism and the sugar dispensing device (motor and microswitch)

58

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Slav

es

Mac

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With

Sn

ack

Slav

es

No

te

s

/ R

ecom

men

ded

Inte

rve

nti

on

Coffee temperature sensor reading out of range

14 Cristallo out of service

Beverages not available

Check the coffee boiler (connections, thermostats, temperature sensor)

Cup holder movement not detected

17 No more cups warning.

No more cups warning.

“Warning report only in the LOG.“No more cups” message i s displayed. The Cristallo can still dispense beverages without cups.F i l l i n t h e c u p c o l u m n s .C h e c k t h e c u p d i s p e n s e r ” .

Brew group not detected. 20 Coffee beverages not

available

Coffee beverages not

available

“Warning report only in the LOG.“ N o m o r e c o f f e e b e a n s ” message is displayed. Check the brew group inserting status.”

Abnormal coffee brewing fl ow detected.

22 Coffee beverages not

available

Coffee beverages not

available

“Check the brew group cleaning. Se t a coa rse r co f fee g r i nd .C h e c k t h e f l o w m e t e r . ”

Air sensor error 27 --- The slave is disabled (only if the refrigerator

is enabled).

C h e c k t h e a i r t e m p e r a t u r e s e n s o r c o n n e c t i o n .

Evaporator sensor error 29 --- Warning only “Warning report only in the LOG.C h e c k t h e e v a p o r a t o r temperature sensor connection.”

Decimal point position setting not consistent with the

payment system

31 Cristallo out of service

Cristallo out of service

Check for consistency between decimal point set t ings in the Cristallo and in the payment system.

Credit management restart 32 Warning only Warning only Warning report only in the LOG.

Warning for normal situation restoring after abnormal fl ow.

34 Warning only Warning only “Warning report only in the LOG.Check the ground coffee granulometry.”

MDB slave error detected 35 Warning only Warning only Warning report only in the LOG.

Slow coffee boiler warm-up 36 Cristallo out of service

Beverages not available

C h e c k t h e c o f f e e b o i l e r ( c o n n e c t i o n s , t h e r m o s t a t s )

BDV warning 41 Warning only Warning only Warning report only in the LOG.

Spiral motor error - The machine has not detected the

spiral position correctly.

51 --- Selection disabled. Se lec t ion d isab led . Use the

“automatic alignment” to enable again.

Spiral motor excessive input error

52 --- Selection disabled.

Se lec t ion d isab led . Use the “automatic alignment” to enable again.

Power board power supply voltage below the allowed

limit.

54 --- Slave disabledCheck the +24VDC power supply unit.

No spiral motor detected when starting the machine.

55 --- Slave disabled Check the spiral tray connections.

59

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ded

Inte

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on

Photoelectric cells - product fall detected only after the

correction (spiral extra movement).

58 --- Warning only “Warning report only in the LOG.Check that the products have been correctly supplied in the spirals”.

Photoelectric cells - product fall not detected.

59 --- Warning only Warning in the error LOG - Credit returned (if the function is enabled).

Photoelectric cells - the maximum number of

consecutive E59 errors in a selection has been reached.

60 --- Selection disabled. Se lec t ion d isab led . Use the

“automatic alignment” to enable again.

Error in the communication with the power board.

61 --- Selection disabled.

Check the connections between power board and CPU board.

Photoelectric cells - the maximum number of

consecutive E59 errors on different selections has been reached. Photoelectric cell

system disabled.

70 --- Photoelectric cell system disabled.

“ C h e c k t h e p r o d u c t s u p p l y.Check the photoelectric cell system.Press button 5 on the 5-button k e y p a d t o e n a b l e a g a i n ” .

Photoelectric cells - photoelectric cell system

temporarily disabled because the system has been darkened

prior to a sale (e.g. by a not removed product).

71 --- Warning only

Warning report only in the LOG.

Watchdog operation 72 Warning only Warning only Warning report only in the LOG.

Food error - the detected temperature was over the limit for a longer time than allowed.

75 --- Food products disabled

The spiral trays are disabled.To enable again, press button 5 on the 5-but ton keypad or s e l e c t p r o d u c t 9 9 7 w i t h i n t h e f i r s t 2 0 s e c o n d s a f t e r c losing the door or switching o n t h e C r i s t a l l o . O n c e these fi rst 20 seconds have passed, selecting “997” will have no effect.

MDB coin return error message

80 Warning only Warning only “Warning report only in the LOG.C h e c k t h e c o i n r e t u r n . ”

60

Fig. 98

12 STORAGE - DISPOSAL

12.1 Change of location

Should the Cristallo be positioned in another site it is necessary to carry out the following operations:- unplug the Cristallo;- empty the instant product, coffee bean and sugar

containers;- empty the AIR BREAK device. Remove the pipe cap

(Fig. 98) and channel the water into a container. After draining the pipe completely, fi t the cap back into its original position;

- perform the boiler draining cycle (maintenance menu);

- empty the coffee grounds bag (see section “Replacing the Coffee Ground Bag”);

- empty the fl uid discharge tank and wash it (see section “Emptying the Liquid Product Tank”);

- perform the general cleaning of the Cristallo as indicated in chapter “Cleaning and Maintenance”;

- put the components back in place and close the doors;

- lift and place the Cristallo in the assigned location following the instructions given in section “Cristallo Unpacking and Positioning”.

12.2 Inactivity and storage periods

If the Cristallo needs to be stored or remains inactive for a long period, carry out the same operations as described in section “Change Location”, therefore:- wrap the Cristallo in a tarpaulin to protect it from dust

and damp;- check that the Cristallo is in a suitable place (the

temperature should not be less than 1°F) taking care not to place any boxes or appliances over it.

61

62

For Service, Parts and Equipment Salesin North America, please contact:

700 Seaga Drive, Freeport IL 61032voice: 815.297.9500 email: info@seagamfg.com

visit: seagamfg.com for live tech support, video training and more

LIMITED WARRANTYSeaga warrants to the original purchaser that the equipment is free from defects in material and factory workmanship for a period of one (1) year from date of shipment.

Repair or replacement of proven defective parts is limited to manufacturing defects demonstrated under normal use and service during warranty period. Prior to returning any parts with transportation charges prepaid for replacement, the customer is to contact Seaga’s Customer Care Department at 815.297.9500 and be assigned an RA number. Seaga will refuse any collect shipment. To obtain an RA number, contact Seaga with complete information including the serial number(s), date of purchase and description of the part and/or suspected defect to:

Seaga Manufacturing, Inc.

700 Seaga DriveFreeport IL 61032

We may also be contacted, with complete information, as follows:phone: 815.297.9500

fax: 815.297.1700email: customercare@seagamfg.com

Seaga will repair or replace, at our option, any covered part which meets the provisions herein during the warranty period. It is our discretion to replace defective parts with remanufactured parts. Seaga reserves the right to make changes or improvements in its products without notice and without obligation, and without being required to make corresponding changes or improvements in equipment already manufactured or sold.

This warranty applies only if the equipment has been serviced and maintained in strict accordance with the instructions presented in the Operator’s Manual and no unauthorized service, repair, alteration or disassembly has been performed. Any defects caused by improper power source, poor water quality or pressure, an installed water fi ltration system not fully functioning, abuse of the product, accident, alteration, vandalism, improper service and maintenance schedules, neglecting to de-scale and sanitize on a regular basis, use of products or ingredients not allowed in the machine, corrosion due to use of non-approved detergents or cleaning solutions, or damage incurred during return shipment will not be covered by this warranty. Further, equipment that has had the serial number removed, altered or otherwise defaced will not be covered by this warranty.Lighting components, refrigerant, glass, paint, decals, fuses, fi lters or hygiene replacement parts, labor and/or installation are not covered by this warranty. Follow proper maintenance procedures and use of equipment, as described in the Operator’s Manual provided on Seaga’s web site at seagamfg.com, which include but are not limited to:

• Cleaning of equipment including regular maintenance• Proper installation and location of equipment with respect for the indicated temperature and humidity levels• Proper use of equipment including loading, programming and setup

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, TO INCLUDE, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AS TO THE UNIT AND ACCESSORIES. UNDER NO CIRCUMSTANCES SHALL SEAGA BEAR RESPONSIBILITY FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL LOSSES OR EXPENSES. Seaga neither assumes nor authorizes any person to assume for it any obligation or liability in connection with the sale of said unit(s) or any part(s) thereof.

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