Crisis Management

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Crisis Management & Business Continuity Stephen Beamon Training Development Director IRC Training 08453 132278

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Transcript of Crisis Management

Page 1: Crisis Management

Crisis Management

&

Business Continuity

Stephen Beamon

Training Development Director

IRC Training

08453 132278

Page 2: Crisis Management

Steve Beamon

• 32 years as a police officer

• Former officer in Scotland Yard Anti Terrorist Branch

• Four years as Foreign Office Crisis Management Trainer

• Served in Kenya, Malaysia, Indonesia, Philippines, Egypt.

• Worked in Russia, France, Germany, Austria, Belgium, USA.

• Experience of Shopping Mall crisis management in UK and overseas

• Set up and ran own training company

• Written lessons for Masters courses for Cranfield University

• Designs and writes training courses in crisis management, business

continuity, simulation exercises

Page 3: Crisis Management

What is Crisis Management

The process by which an organisation

deals with any major unpredictable

event that threatens to harm the

organization, its stakeholders, or the

general public.

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Elements of a Crisis

• a threat to the organization,

• the element of surprise,

• a short decision time.

Page 5: Crisis Management

Types of Crisis

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Natural – mud slides, earthquakes, floods,

typhoons, ground subsidence

Accidental – fires, floods, black outs, toxic waste,

explosions

Man-made – explosions, fires, floods, black outs,

product contamination

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Risk, Scale & Impact

• Will it ever happen?

• If it did, how big will it be?

• What is the likely impact on life and the

community?

• Does the size of the crisis correlate with its

impact?

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Buncfield Oil Storage Depot

Hemel Hempstead

December 2006

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Bali 2002 & 2005

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Discussion

• Consider the impact of this incident

• What are the consequences for the town

• What options are available to reduce the

impact and consequences?

• What can you do now?

Page 19: Crisis Management

Consider

• Survival of businesses – which ones and why?

• What will partner agencies be doing?

• What will your role be?

• How will the community react?

• How will visitors react?

• How prepared is your town centre

community?

Page 20: Crisis Management

Crisis Management

&

Business Continuity

Stephen Beamon

Training Development Director

IRC Training

08453 132278


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Crisis Management

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