Crisis Communications and Digital
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Transcript of Crisis Communications and Digital
![Page 1: Crisis Communications and Digital](https://reader033.fdocuments.net/reader033/viewer/2022061109/5450781faf7959791a8b4dee/html5/thumbnails/1.jpg)
Engaging with stakeholders in a crisis: The role of online and social media
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‘The Internet Doesn’t Forget!’
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Online media and the modern corporate crisis
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115,464 views
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How to use online and social media successfully during a crisis
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Planning, Strategy and Integration
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Identify and train your In-House ‘Digital Champion’
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Online and Social Media Channels
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Monitoring: Listen and learn so you can
react!
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Protect and Secure: your online channels.... Don’t get
brand-jacked
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Updates:Use
realtime
updates to inform ..... Use
your Blog and Twitter profile!
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Show: Create engaging online content. E.g Online videos, to
prove your response
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Perspective: businesses and organisations
get ridiculed and attacked online... It’s a fact of digital life!
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