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Creators of Change

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“Never doubt that a small group of thoughtful, committed,

citizens can change the world. Indeed, it is the only thing that ever

has.”

― Margaret Mead

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Believing From the will and effort of determined people, NGOs and Civil Society Organisations were born, have grown and

specialised. As organisations, NGOs have been giving individuals the strength to face global human challenges such as

human poverty, injustice, hunger or violation of human rights, challenges so wide and broad that they are impossible for

one person to address, due to feeling overwhelmed or powerless.

The truth is Non profits make a difference in the world we live in and they have been making a difference from the very

beginning. This is the reason why we see NGOs and their partners* as key promoters to change in society and this is

why we have set ourselves the mission to empower high potential change makers.

Still more challenges to come In 2013 NGOs and society in general will continue to face difficult times as the complexity of the challenges

they are facing increases. The not-for-profit crusade is a constant quest to improve the lives of people all over

the globe and new trails are developing in the light of day .

Creating changeNon profit organisations are getting smarter about the way they are addressing social problems and ensuring human

dignity by using the existing (many times scarce) resources available. However, the non profit sector should not forget

that it is also necessary to invest time and energy in their own development, in order to face new and current

challenges non profit organisations need to focus on building the capacity of their people and organization for a wider

impact.

“I can't change the direction of the wind, but I can adjust

my sails to always reach my destination.”

Jimmy Dean

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Specialised in the non profit sector

We specialise and work exclusively with the non profit sector, i.e. organisations that are neither private market

oriented firms or solely organised for profit generation.

The non profit sector consists of (a) organisations that are (b) not-for-profit) and hence do not distribute any surplus

they may generate; (c) are institutionally separate from government; (d) are self-governing and (e) are non-

compulsory, meaning that membership and contributions of time and/or money are not a condition.*

These organisations in the non profit sector can be referred to in various ways, either as ‘non-profit’, ‘civil society’,

‘voluntary’, or ‘non-governmental organisations’.

Non profit sector*

The following are illustrative examples of the kinds of entities that can be found within the “non-

profit sector”:

- Non-governmental organizations promoting economic development or poverty reduction in less

developed areas, humanitarian assistance and relief;

- Advocacy groups that work to promote civil and other rights, or advocate the social and political

interests of general or special constituencies;

- Foundations, i.e., entities that have at their disposal assets or an endowment and, using the income

generated by that asset, either make grants to other organizations or carry out their own projects and

programs;

- Community-based or grass-roots associations that are member-based and offer services to or

advocate for members of a particular neighborhood, community or village;

- Non-profit service providers, such as hospitals, higher education institutions, day-care centres,

schools, social service providers and environmental groups;

- Arts and culture organizations,

- Social clubs that provide services and recreation opportunities to individual members and

communities;

- Unions, business and professional associations that promote and safeguard labour, business or

professional interests

* adapted from ‘Handbook on Non-Profit Institutions in the System of National Accounts’, United Nations, 2003,

Genuinely Different

We provide support and guidance to NGOs always bearing in mind their specificity and field of work.

We work with NGOs and not for NGOs, as we trust that only with true collaboration can organisations

develop and be empowered at their own pace.

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Strenght from within

We strongly believe that people and processes are the driving force of organisations. This is why we put all our

energy into the empowerment of organisations to achieve the best results. By boosting the effectiveness of

NGOs and their partners we believe that positive social change is possible and we aim to promote a fairer

world.

Vision

A better and fairer world guaranteeing human dignity and justice for all mankind

Mission

To improve the capacity of non-profit organisations and their partners by providing

services and consultancy on organisational development

Activities to achieve our mission:

- Providing training and learning options in our different fields of expertise .

- Providing consultancy and assessment services to the non profit sector and their partners.

- Develop materials and tools to assist in organisational development

- Assisting in the recruitment and selection of staff for NGOs and their partners.

A solid team

We are a team of committed professionals and experts from different

fields and with experience in the non profit sector, always available to

support you in strenghtening your organisation, in lockstep with

project and campaign implementation.

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With us you will find dedicated experts who will

help you and your organisation drive and

sustain excellence.

Our values

Integrity

Our actions are consistent with our mission and values

Excellence

We strive for the highest possible achievement in all aspects

of our work

Effectiveness and Efficiency

All our best efforts are put in place to produce powerful

results at minimum cost.

Professionalism

We partner with a global network of specialists in multiple

areas of expertise to ensure our work is high quality.

Our added value

Focus

Created to respond to the needs and specificities of the NGO

sector.

Our services and fees are adapted to the resources of NGOs

and are conceived to be acessible.

Results Oriented

As a result of our interventions, organisations can get value

for money as they invest in their people development and in

optimising internal processes.

Expertise

A team of dedicated experts who will help your organisation

to best reflect its strategy and culture.

Action- Minded

We provide organisations with tools & techniques that can be

used immediately and directly in the organisation's work.

We understand and adapt to the needs and

specificities of the NGO sector which is why our

approach and activities are tailored for each

organisation, while respecting existing

constraints.

What we stand for BrightChameleon represents the ability of

people and organisations to Change their

colours, i.e. to shape themselves, adapt and

evolve to become even better performing

organisations and hence have a wider impact

on society.

Above all we represent

Transformation!

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We believe people are the single most important driving force

in the organisation and that therefore, their actions and

engagement will dictate the organisations' success in

accomplishing its mission.

This is why we have developed a people-driven approach and

diversified our services to support organisations, their staff and

volunteers.

We understand the challenges and strains a non profit

organisation copes with everyday and we are committed to

changing those challenges into opportunities.

Our services for the running and management of organisations

have been developed to support non profits in becoming more

efficient, strategic and focused on the issues which will have a

wider impact on people's lives.

We work from the principle of the smallest change to create the

biggest impact.

We support your organisation looking ahead to your challenges

and preparing for them, keeping your projects in line with your

strategy and resources.

We can assist you at different levels and different stages of your

project development, including project planning, management

and assessment.

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Our services and activities are divided into three building blocks of organisational development: People (the human resources within the organisation),

Organisation (strategy, management and organisational development)

Activities and projects (activities and projects developed by the organisation)

Our approach

We look into your organisation as a whole and ally long-

established core principles and frameworks of

organisational development to our own experience of

working with NGOs.

We strongly believe in the developmental potential of

NGOs, hence our motto is:

Learn, Grow, Change

We are continuously diversifying our offer and partnering with

experienced professionals to respond to the needs and

challenges of NGOs.

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Learning & Development Offering the best learning solutions for your organisation

We work hand in hand with your organisation to identify the

key training & development needs of your staff and volunteers.

Talent Development Retain and develop your key people in the organisation

Impactful organisations proactively take action to ensure they have the human resource capability needed to

meet their strategic goals.

From recruitment to induction, training and development we can support your organisation in:

- Establishing a talent management strategy,

- Retaining key position backups

- Defining a competencies matrix for your department or

organisation,

- Create a culture of innovation and sustainability,

- Attracting and developing new talent to support the

organisation's needs.

Towards excellence

Benefits from our talent development programme:

- increased productivity and motivation from staff &

volunteers

- reduction in people turnover

- higher focus on strategic attainment of organisation goals

We are outcome-oriented, our aim being that at the end of our intervention you experience the

change you want to see

According to your specific needs we can advise you on the most adequate solutions to fulfill them.

We currently offer a variety of learning & development solutions for the not for profit sector.

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Learning Solutions All our learning solutions are learner-focused, i.e. they are

interactive, participatory, practice-oriented and put the learner at

the centre of the learning experience.

In-house learning events

We design and develop training courses especially adapted and to

be delivered in your organisation. In practice this means:

- exercises & examples used are inspired by your own organisation's

reality and easier to apply to your work;

- conducted in your own facilities

- savings, as the cost per participant is usually less than sending a

large number of people on a public training course

- common affinity of interest for the whole group

Public training courses

Off-the-shelf training courses developed by our experts on a wide

range of topics and at an affordable price so that they are acessible

for NGOs. Highly practical courses for highly committed

professionals.

Fast track workshops & Deep-Plunge seminars

Hands-on short learning experiences for advanced learners who

want to develop specific skills and competencies with a very

practical approach.

Deep Plunge seminars are small learning events that allow

participants to ‘dive straight into the topic by providing them with

very practical tools they can apply directly to their daily work. These

events last only a few hours and were designed for busy people

who want to make the most of their time.

Coaching

We provide you with support from an experienced expert in the

topic of your choice. Coaching is provided either individually or in

small groups to achieve a specific goal defined together.

Online courses & Blended learning

See next page.

Coaching

We provide you with support from an

experienced expert in the topic of your

choice. The coaching is provided either

individually or in small groups to achieve

a specific defined common goal.

The following learning solutions are

available:

Creating successful campaigns

Managing meetings effectively

Social media use for high impact

Professional English for non profits

People management: managing and

developing people

Recruitment

Email management strategies

Project Planning and Implementation

HR best practice in the NGO sector

Facilitation & Meeting skills

Advocacy

Integrating new staff and volunteers

Delegation

Additional courses are currently being

developed in the financial and personal

effectiveness area.

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ONLINE SOLUTIONS TO SUPPORT YOUR ORGANISATION

Make your courses available worldwide

HOST YOUR COURSES IN OUR PLATFORM

Ad v a nta ge s o f ha v i ng you r co u rs es onl i ne

If you already run or have developed your training courses internally and you would like to make them available

online for your staff or volunteers at a minimum cost we have a solution designed for you.

In practice, this means your courses will be available on a shared platform (thus making it affordable), yet can

only be accessed by your staff members (private).

Advantages

No costs with online platform

development and implementation

Unlimited number of courses online

Zero costs with platform management

Considerable time savings with course

and platform management

Pay per course user (from 10€ per

semester)

Support service

Expertise and assistance in adapting

your residential courses to online format

SAVING TIME AND MONEY

Online courses cut down on costs related

to logistics, such as training venue,

accommodation costs and meals. They also

save time on travel and course

administration.

JUST-IN-TIME

Access course materials or resources and get support from

trainers when needed or when facing real challenges.

Communication with trainers and peers are enhanced with

discussion boards and collaborative activities.

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ONLINE SOLUTIONS TO SUPPORT YOUR ORGANISATION ’S LEARNING

Ad v a nta ge s o f ha v i ng you r co u rs es onl i ne

A good alternative to traditional face-to-face training is taking courses online, which nowadays can be offered on a wide variety of subjects and are equally as effective as sit-in learning sessions. Brigh Chameleon is currently adapting some of the courses delivered in a face-to-face format to an elearning and blended learning format. The following learning options are being transposed to online versions: Creating successful campaigns

Managing meetings effectively

Using social media for high impact

Professional English

People management: managing and developing people

Recruitment

TAKE ADVANTAGE OF OUR ONLINE COURSES

Online courses

Online courses are modules developed to give people the flexibility to learn anywhere and at any time. You can

choose to attend BrightChameleon's online courses, or to host your own training

courses within our platform

Blended learning

Blended learning combines online with face-to-face learning.

Our aim in providing blended learning is to provide the most efficient and effective learning experience to

organisations by combining different delivery modalities. By using blended learning NGOs will benefit from greater

time flexibility, freedom and convenience for staff and volunteers attending training courses.

ACESSIBILITY, WIDER CHOICE AND FLEXIBILITY

Courses are adapted and flexible which allows learning at own pace. There is no limitation on

courses chosen and independently of where the learner lives or works access is granted to

courses (even on the other side of the globe). The learner can learn anytime and anywhere.

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Team Building By team building we understand the process of stimulating people to work together as teams in the

most effective and committed way possible.

Our team building activities allow people to:

- become more effective as a team member,

- have a greater respect for different opinions and values,

- interact and communicate effectively with colleagues,

- cooperate to reach a common goal

Boost your staff's motivation and commitment with

special events

- install a climate of acceptance and optimism,

- discover and promote leadership,

- unleash creativity and openess,

- increased problem-solving skills.

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Annual retreats

We develop and organise company retreats in which we

bring people closer together, discuss results and focus on

future plans.

While we take care of all the logistics and organisation of

your event, you can dedicate your time and energy to what

matters most. We can also offer you the services of a

professional facilitator, should you need one.

Team Building events

We offer a wide choice of activities especially created to increase

cohesion and communication within a team. Our activities are always

highly engaging and fun for people to participate, yet focused on the

outcomes to be achieved.

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Our services related to organisation have been developed to

support NGOs in becoming even more professional, more

strategic and more focused on the issues which will have a

wider impact on people's lives.

Organisational development We look into your organisation and using our strengths we support you to optimise your potential.

Strategic planning

We help you define the best way to fulfill your mission by facilitating the strategic development

process.

We do this by:

- linking your mission to strategic activities,

- providing solutions for organisational development

Assessment

We look into the composition of your team and their skills for the

- Definition of key skills

- Solutions for the development of key skills and projects

Team Building

Please see previous page.

Our team of experts and professionals can give you a hand in assessing your current situation, support

you with regards to change or challenges ahead and assist you in recruiting the right person.

We work from the principle of the smallest change to create the biggest impact.

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Change Management The overwhelming pace of progress and expansion of knowlege and technology worldwide has

made change a constant in the life of organisations.

BrightChameleon can act as a creative change agent to enable your organisation to find solutions

for issues and challenges you are confronted with everyday.

Foreseeing and managing Change

We can support your organisation in:

- Foreseeing and assessing the changes ahead

- Developing best solutions adapted to your needs

- Facilitating the integration of change

Recruitment

The recruitment process is one of the most crucial and sensitive aspects for

organisations as strategy shapes your demand for talent.

The best person for the job

We work side by side with you to attract, screen and select the best and most

qualified person for your projects

Whole-process approach

We save your organization time and money when going through the whole

process of employing new human capital. We do this by intervening at the

appropriate phases of the recruitment process, avoiding many costs and

bottlenecks of recruiting:

- development of position specification

- screening and selection of candidates to interview

- candidate interviews and group selection process

- assistance with onboarding

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Every project should fit and support your organisation's

strategic plan, as it is through projects that your organisation

delivers strategy and fulfils its mission.

Strategic Planning Strategic planning is key to an organisation's activities

and projects, and the natural first step you take before

undertaking any kind of project or activity. Yet, the

complexity of some projects or activities can make

planning a difficult task or its long duration can make us

loose sight of our real aims.

However, with projects gaining increasing complexity, involving different stakeholders while simultaneously

needing to guarantee outcomes, a simple prioritization of activities is not enough to 'get the boat to safe

harbour'.

Over the years, project management became a standard way of working for most organisations, yet it is the

linkage between the projects, its deliverables and the end result that interest strategic planning and

management.

Creating a roadmap for your success

Our experts assist you in designing and planning your

projects, helping you choose the most impactful

activities and most efective working mechanisms,

always keeping track of your project evolution.

We do this by looking into the following:

- Strategic tools;

- Project planning and management;

- Risk analysis and management;

- Financial planning;

- Communication;

- project monitoring and evaluation.

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Facilitation of Working Groups

Meetings and working groups are part of our everyday work and lives as they are vital for communication

within and outside an organisation, yet many meetings are lost opportunities considering how much

more could have been achieved.

We also assist you in guiding and facilitating internal discussions and work coordination, as well as

supporting you with tools for project & activities scheduling, defining goals & project deliverables and

establishing supporting plans (HR, Communication plans, Risk management) for your activities and

projects.

Tailor-made Solutions We strongly believe that success in projects depends to a great extent on how collaboration and

knowledge sharing can help drive the project towards its outcomes. It also requires new ways of

thinking and doing, coordination and effective communication between all involved parties.

To have a wider impact, your organisation may need to re-think and re-organise systems,

processes and structures while delivering the activities and projects you envisage.

BrightChameleon can support you by coming into your organisation at specific periods of your

program, providing feedback and a hands-on approach to increase your chances of success.

Below are some of our tailor made solutions

- Action learning for group leaders

- Path to solutions

- Coaching

- Group discussion facilitation

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Check our resources online which are available to people and organizations at no cost via our

website.

Every two weeks a new ‘Tips and tools’ developed by one of our experts will be available.

Free tips and tools online for

organisational development

http://www.bright-chameleon.com/tips_and_tools.html

Follow us

https://twitter.com/brightchameleo1

http://be.linkedin.com/pub/bright-chameleon/5b/a4/385

Request an in-house training or learning event

http://www.bright-chameleon.com/training_calendar.html

Our public Learning events

info@bright-chameleon.com

Contact us

www.bright-chameleon.com

info@bright-chameleon.com

+32 488 96 96 74

Improving the capacity of non profits and their partners by providing services and consultancy for organisational development