Creating Great Moments:What’s Next for Digital

Arjay Gavankar, DBS Digital Bank

§ How data changes us

§ What I learned and what surprised me

§ What’s next for Digital?

Just pulling data Fancy analytics

Impact

• Pick teams very carefully

• Build real teamwork: trust, vulnerability, help

• Be hands on: do as much yourself as you can

• Think and act: no place for just talk

• Set the big vision despite doubt

• Look for and learn from excellence around you

• Solve problems that matter from “first principles”: Nothing in Banking is difficult (in relative terms)

So, What’s Next?