Creating Effective Cause Campaigns from Start to Finish Mollye … · 2016. 5. 20. · cause...
Transcript of Creating Effective Cause Campaigns from Start to Finish Mollye … · 2016. 5. 20. · cause...
Creating Effective Cause Campaigns…from Start to Finish
Mollye RheaCause Marketing Summit
May 24, 2016
Cause Program GPS
• Finding the Right Partner
• Conceiving an Exceptional Campaign
• Executing a Solid Strategy
• Q&A
2
A Little About Me
• Founded For Momentum in 2003
• Experience in advertising, nonprofit development and brand management
• Frequent speaker and lecturer on cause marketing and sales
3
Agency Philosophy
We unite companies and brands with nonprofits in a
way that maximizes benefits with high-touch programs
that enhance visibility, yield strong philanthropic
impact and add value for both organizations.
For Momentum Philosophy
4
For Momentum Clients A to Y
5
Now, Tell Me About You
How many years of cause experience do you have?• This is my first job in cause• 1-3 years• 4-5 years• More than 5 years
Where do you work?• Nonprofit• Corporate• Agency/Consultant
6
Let’s Get Started!
7
Destination – Cause Marketing Partnership
• Mutually beneficial relationship that leverages assets from both brands
• Raises funds and/or awareness of a societal issue
• Engages a brand’s stakeholders (customers, employees, etc.) in a mission that is aligned with the company’s brand or values
• Enhances brand equity and can provide product differentiation or increased sales
8
Finding the Right Partner – A Natural Fit
• Mission
• Brand
• Offering
• Policies/Guidelines
9
Finding the Right Partner – The Marketing Fit
• Target market
• Assets/benefits
• Timing
• Budget
10
Finding the Right Partner – The Right Contacts
• Warm leads
• New pipeline
• Budget cycles
• Approval process
11
Nonprofit Perspective
• Message/brand match
• Funding
• Awareness
• Organizational policies
• Culture
12
Corporate Perspective
• Corporate objectives
• Brand goals
• Performance measures
• Sufficient ROI
• Resources
13
0% 20% 40% 60% 80% 100%
Increase Brand Loyalty
Showcase Community/SocialResponsibility
Create Awareness/Visibility
Brand/Mission alignment
When asked to select the single most important factor,
92% chose brand alignment.
Top Factors for Selection Source: For Momentum2015 Corporate Partner Survey
14
Most Corporations Support Multiple Charities
Source: For Momentum2015 Corporate Partner Survey
15
Top Benefits Sought Source: For Momentum2015 Corporate Partner Survey
16
Conceiving an Exceptional Campaign
17
18
Exceptional Campaign Elements
• Fundraising
• Awareness
• Employee integration
Fundraising
19
Fundraising
20
Fundraising
21
Fundraising
22
Fundraising
• An elite group of 77, million-dollar-plus charity checkout campaigns raised more than $388 million in 2014.
• In aggregate, these large point-of-sale donation programs have raised over $3 billion in the last 31 years.
Source: Cause Marketing Forum
23
Driving Awareness
24
Driving Awareness via Media Partners
25
Driving Awareness via Traditional Media
26
Integrated with Social Media
27
Driving Awareness with Celebrities
28
Driving Awareness via Nontraditional “Media”
29
Employee Involvement
30
Volunteer Engagement
31
Corporate Culture
32
33
Executing a Solid Strategy
34
Strategic Partnership Objectives
Your Organization’s
Assets
35
Asset Inventory• First, make a list of all
your organization’s assets
• Consider anything and everything that might be of value in a cause marketing partnership
36
Asset Inventory1. Organizational Assets
• Mission
• Brand
• Halo
• Reputation
• Culture
• Geographic footprint
• Content
• Unique business model or selling
points (USPs)
37
Asset Inventory2. Relationship Assets
• Executives
• Board members
• Staff: national, field
• Followers
• Volunteers
• Beneficiaries
• Vendors
• Celebrities
• SME influencers
• Collaborative partners/cause partners
38
Asset Inventory3. Marketing Assets
• Live:
• Bricks and mortar
• Events, programs
• Media: owned/earned/paid
• Online: website, blogs, articles, social media, podcasts, videos, pins
• Print: newsletters, annual report, press releases/stories
• PR coverage
• Media partners
39
Asset Inventory
What else?
40
Checking Out Your Competition41
Checking Out Your Competition
• Budget
• Geographic footprint
• Signature cause programs
• Events
• Programmatic offerings
• Online presence
• Activation strategies
• Media assets
• Current partners
• Celebrities
• USPs
#CM101
42
Strategic Partnership Objectives
Your Organization’s
Assets
43
Securing Team Member Buy-In
44
Securing Buy-In
Why is this important?
45
Securing Buy-In
Who• Your boss
• C-suite/management
• Board/development committee
• Sponsorship benefit deliverers
• Target audience
• Prospective partners
46
Securing Buy-In
When• Before
• During
• After
47
4848
Navigating the Sales Cycle
Sales CycleIdentify and
Research
Prospects
Initial Outreach
to Introduce
Opportunity
Build Relationship &
Engage ProspectsRespond to
Prospect’s
Needs/
Customize
Benefits
Negotiate
Agreement
Parameters
Close
Partnership
Deal
Deliver,
Measure
and
Evaluate
49
2014 For Momentum Survey
0%
10%
20%
30%
40%
50%
60%
70%
80%
Renewal Upsell Inbound Board/StaffIntro
Cold Call
80%
47%
27%
40%
14%
20%
33%
53%
60%
14%20% 20% 21%
57%
0-6 Mths
7-12 Mths
12-18 Mths
18+ Mths
50
Coming June 1st – For Momentum’s Cause Partnership Sales Cycle Research
• Survey of senior nonprofit
executives across U.S.
• Helps answer the question:
“How long will this take?”
• Analyzes factors influencing
sales decisions
• Shares most effective pitches
and biggest objections
• Arrives next week
51
Cause Partnership Sales Cycle Definitions
• Sponsorship - a primarily cash funder or in-kind contributor for an event, program or specified campaign/activity
• Integrated Partnership - a relationship where both you and your corporate partner leverage shared assets and activate the partnership to raise awareness and/or funds from a variety of constituents such as consumers and employees
• Employee-Directed Partnership - a relationship where your corporate partner activates its employee base to raise awareness and funds by creating teams, encouraging workplace activities and volunteerism to support your cause
52
Implementation
53
PlanningImplementation
Establish your collective budget
• Sponsorship fees
• Activation costs
• Human resources
• Contributed goods and services
• Advertising, marketing, PR support
• Measurement – research and tracking
54
PlanningImplementation
Establish your mutual timelines
• Partnership milestones
• Approval timelines
• With partner
• Internal
• Regular check-ins
55
PlanningImplementation
56
Establish who, what, when
TASK DESCRIPTIONCOMPLETION
DATEWHO NOTES
Promotion Elements
Materials Development
Sponsor Benefits
Implementation
Measurement
Measurement57
PlanningMeasurement
Possible measurements• Sales/fundraising
• Impressions
• Name capture
• Website views, Facebook likes, Twitter followers, Pinterest pins, etc.
• Pre- and post-awareness levels
• Pre- and post-opinion surveys
• What else?
58
59
Resources60
For Momentum Resources
Download these free cause marketing resources at www.formomentum.com.
61
Cause Marketing Summit
Read the blog, subscribe to emails, and learn about the latest happenings at www.causemarketingnyc.com.
62
Cause Marketing Forum
• Newsletters
• Webinars
• Annual conference
• Cause Talk Radio
podcast
• Cause Update blog
63
Blogs, Publications, Associations, Charity Information ProvidersAll of these resources are listed on the “Cause Industry Influencers” page at www.formomentum.com.
64
Contact
Mollye RheaFounder and PresidentFor Momentum LLCEmail: [email protected]: 770.604.9877Website: www.formomentum.com
65