Creating content people want to buy
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Transcript of Creating content people want to buy
By Diane Clarke
The Learning Network:Creating content people want to buy
The Learning Network
• An online hub for healthy food for children
• A place to share best practice and practical solutions
• Creating a national ‘voice’ for children’s food
Who is it for?
Everyone who works in children’s food!• Schools – head teachers, school business
managers, catering managers, lunchtime supervisors, school cooks, school staff
• Local authorities – staff responsible for school food contracts; staff working in procurement, children’s services, early years, education, Health and Wellbeing Boards
• Early years – nurseries, pre-schools, childminders, children’s centres
• Public health professionals – health visitors, midwives, school nurses, obesity leads
• Caterers
The usual suspects
Meeting a need
• Feedback from schools and other stakeholders
• Surveyed more than 600 people• Huge response
What they told us
Budget cutsTime poor Travel
restrictionsSupply cover
Charitable objectives
We will utilise technology to create a step change in the way adult education is delivered in the UK.
Learning Pool gives you smarter e-learning at better value. How do we do it? By providing inspiring content, clever technology and a fantastic support team. That’s how we became the UK’s biggest e-learning community.
It wasn’t a piece of cake
How do we fund it?Who’s going to build it?Which content do we include?How do we build a shop front?
Evidence-based expert content
Dr Patricia Mucavele, PhD, RNutr (Public Health), Head of Nutrition
Claire Wall, RNutr (Public Health), Senior Nutritionist
Laura Whiting, ANutr, Nutritionist
Phase one - June 2013
• Increasing free school meal take up• Involving parents, carers and
children in primary school food• Involving young people, parents
and carers in secondary school food
• Low cost and no cost solutions to improving school dining
Phase two - September 2013
• Running practical cooking clubs
• Cooking activities for people with different abilities
• Meeting the guidelines for food and drink in early years settings
• Encouraging young children to eat well
• Nutrition for early years
Phase three - January 2014• Lunchtime supervisor
training• Customer service• School food
procurement• Reducing kitchen and
dining waste
Phase four September 2014
• Meeting the school food standards
Exclusive membership • Membership fee (£32 to £108) to recoup costs• Marketed through all channels• Offered free memberships to key stakeholders• Excellent feedback• Limited sales
Excellent feedback
• 98.5% said that the website is user friendly• 93.9% found the training courses useful• 95.9% found the training courses interesting• 72.2% will use what they have learned in their place of work• 6% would pay the published prices themselves for the Learning
Network • 68% would ask their employer to pay for the Learning Network, at
the published prices • 88.5% would recommend the Learning Network to their employer
Can lead a horse to water…
• Sales were slower than we had envisaged
• Individuals wanted to learn, but couldn’t commit
• Dozens of trials but poor conversion
Adjusting the recipe
• Good product• Good build• Great variety• Excellent standard
• Wasn’t compulsory
Enhancing the product portfolio• Sales within contracts and bids• Whole school food approach• Early years settings• Complimented face-to-face training• Accessible alternative
School Food Plan
• Universal infant free school meals• Increasing school food take up• Cooking in the curriculum• School Food Standards
Building a community
• Real engagement• Two-way exchange• Collaborative creation
Ideas for the future• Continuing professional development• Accredited training – food hygiene• More dynamic forums • Regular webinars