April 29, 2011 SHRM Poll: Intergenerational Conflict in the Workplace.
Creating and Maintaining An Intergenerational Workplace
-
Upload
sherri-petro -
Category
Business
-
view
1.006 -
download
2
description
Transcript of Creating and Maintaining An Intergenerational Workplace
![Page 1: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/1.jpg)
Sherri Petro
Creating and Maintaining an Intergenerational Workplace
2011
![Page 2: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/2.jpg)
2
The Objectives
♦ Define the generational mix. ♦ Discuss the consequences for HR of four
generations in the workplace.♦ Share practices to maximize
communication and productivity.
![Page 3: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/3.jpg)
3
The Generation Mix In 2011
♦ Traditionalists – Born 1925-45– 66-86 years
♦ Baby Boomers – Born 1946-64 – 47-65 years
♦ Generation X – Born 1965-80– 31-46 years
♦ Generation Y – Born 1981-?– Under 31
![Page 4: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/4.jpg)
4
National “Working”Landscape 2009
4.2%
38%
32%
25%Traditionalists
Baby Boomers
Generation X
Generation Y
![Page 5: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/5.jpg)
5
Panel Question #1
![Page 6: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/6.jpg)
6
Panel Question #2
![Page 7: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/7.jpg)
7
Results from Sherri’s Generational Workshops
♦ Work ethic♦ Time sensitivities♦ Different
communication vehicles
♦ Different communication styles
♦ Subscription to technology
♦ Work priorities♦ Delegation♦ Loyalty♦ Teamwork♦ Meeting
management♦ Change♦ Level of respect♦ Entitlement
![Page 8: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/8.jpg)
8
Motivation & Work Styles Review
And The Research Says
![Page 9: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/9.jpg)
9
Traditionalists Work Style♦ Respect for authority♦ Loyal♦ Command and control♦ Why customize? ♦ Can be technology-challenged♦ Believe in the value of work
more than finding personal meaning
♦ Separation of work and home♦ Acknowledged for what they
know as well as what they do
![Page 10: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/10.jpg)
10
Baby Boomers Work Style
♦ All about respect♦ Self-improvement♦ Strong work ethic defined by time♦ Will do what it takes♦ It’s a process! ♦ Desire flexibility ♦ Optimistic and idealistic♦ Struggle with work/life balance♦ Into symbols of recognition as rewards
![Page 11: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/11.jpg)
11
Generation X Work Style
♦ Informal♦ Like to solve their own problems♦ Multi-taskers♦ Fiercely independent♦ Direct communicators versus reading in
between the lines♦ Quick study
♦ Job movement♦ Want to be valued immediately for their
skills♦ Results-oriented♦ Work solo & on teams♦ Need for external recognition as reward
![Page 12: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/12.jpg)
12
Generation Y Work Style
♦ Digital natives♦ Menu-driven thinking♦ Work on their own terms♦ Think globally♦ Have positive expectations♦ Want customization♦ Desire interactivity♦ Express to express -- not
impress
♦ Multi-taskers♦ Desire mutual respect♦ Ready for collaboration♦ Are looking for a cause♦ Want to make a
difference♦ Celebrate diversity♦ Acknowledgement for
being here♦ Looking for an experience
![Page 13: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/13.jpg)
13
Panel Question #3
![Page 14: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/14.jpg)
14
Results from Sherri’s Generational Research
♦ Expectations About– Benefits– Perks– Rewards– Diversity– Flexible schedules– Work-life balance– Compliance
♦ Programs– Wellness– Training– Leadership
development– Mentoring– Succession planning– Performance
appraisals
![Page 15: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/15.jpg)
15
Panel Question #4
![Page 16: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/16.jpg)
16
Leveraging Technology
♦ Recruiting – Social media– Constant contact (not
the software!)
♦ Tracking– Applicant– Compliance– Performance
♦ Retention/information access– Blogs– Shared drives– Wikis
♦ Training delivery
![Page 17: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/17.jpg)
17
More Solutions
♦ Customization– Individual training plans– Performance plans
♦ Results– Performance profiles– Outcome orientation not
just activity-based job descriptions
– Charters for teams– Thoughtful succession
planning
♦ Options– Wellness– Benefits– Flexible schedule– Remote
♦ Engagement – By asking mystery
questions– Enlarging
![Page 18: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/18.jpg)
18
Panel Question #5
![Page 19: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/19.jpg)
19
Valuing Differences
♦ Concentrate on similarities…a desire to – Learn – Be acknowledged– Be rewarded– Be trusted, valued and respected– Succeed
♦ Ask, “What (or whose) perspective is missing?”
♦ Keep illuminating the value of each
![Page 20: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/20.jpg)
1.What Motivates Your Generation?
2. What Are You Most Proud of About Your Generation?3. What Do You Wish The Other Generations Appreciated About Yours?
Generational Group Discussion
![Page 21: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/21.jpg)
21
Don’t Forget….
Work With Me! Increasing Cross Generational
CommunicationWednesday, July 6th
9 to noon Nonprofit Management Solutions
![Page 22: Creating and Maintaining An Intergenerational Workplace](https://reader036.fdocuments.net/reader036/viewer/2022081602/545522e4af795992438b5ca6/html5/thumbnails/22.jpg)
22
Thank You!
Your Facilitator:Sherri Petro,
VPI Strategies, and a Nonprofit Management
Solutions Sr. Consultant
858-583-3097