Creating and Growing a Culture of Innovation

CREATING AND GROWING A CULTURE OF INNOVATION

The Kankakee Daily Journal 2017 Progress Awards Dinner

April 13, 2017

Dr. Don Daake April 13, 2017 The Kankakee Daily Journal Progress Dinner

THIS TALK IS DIVIDED INTO TWO BRIEF SECTIONSFOR THE NEXT 26-27 MINUTES…

Part 1: Describe Key Innovation Issues & Local

Accomplishments to provide context

Part 2: Define Five Imperatives or “Considerations” for Creating and Growing a Culture of Innovation

I present tonightfor your consideration….


LET ME TELL YOU A TRUE STORY…..

….That is not really Quite TrueCharles Duell, the United States Commissioner of Patents (1898-1901) purportedly said "Everything that can be invented has been invented” IMPLICATION: WE CAN SHUT THE PATENT OFFICE DOWN!

https://en.wikipedia.org/wiki/United_States_Commissioner_of_Patents




A TRUE STORY – THAT IS NOT REALLY QUITE TRUE A 1899 edition of Punch Magazine, an English comedy magazine, offered a

look at the "coming century."

In a story, the Genius asked “Isn't there a clerk who can examine patents?" A boy replied "Quite unnecessary, Sir. Everything that can be invented has been invented."

http://books.google.com/books?id=LaMwAAAAYAAJ&dq=%22everything%20that%20can%20be%20invented%20has%20been%20invented%22&pg=PR32




WHAT DUELL ACTUALLY SAID WAS THIS…

"In my opinion, all previous advances in the various lines of invention will appear totally insignificant when compared with those which the present century will witness.


THE REALITY…. Indeed the rate of innovation and inventions is increasing

at an exponential rate. 2015 589,410 applications- 325,979 granted 52% foreign origination.


WE LIVE IN A WORLD DRIVEN BY INNOVATION

The 20th and 21st Centuries happening at an exponential rate Travel to any place on the face of the globe within 24 hours Talk to virtually anyone on the face of the globe Put 1.7 billion transistors on a chip the size of your fingernail Online banking and online everything Materials revolution e.g. Boeing’s 787 Dreamliner


A WORLD DRIVE BY INNOVATION-MANY LOCAL EXAMPLES

Open heart surgery and organ transplants Miracle drugs

Online banking Hybrid seeds and other innovation in agriculture Medical diagnostics Artificial intelligence- both invigorating and concerning


CAN WE ALL AGREE? WE LIVE IN A STUNNING WORLD OF PROGRESS, INNOVATION & CHANGE

Depending on your generational background: It is swell Can you dig it?

It’s Groovy and Right on

Cool

Most Excellent

Even Tremendous & Huge


BUT AN IMPORTANT CAVEAT: Many of the significant innovations are made in small daily improvements

that we all can engage in!


NOW FOR JUST A FEW MINUTES MINUTES…..

Indulge the professor (Emeritus--but De-commissioned) to come out of me- we need to define a few terms.


BRIEFLY..

I have some “splaining” to do…


WE LOVE LISTS & SIMPLE ANSWERS TO OUR ISSUES!!


BUT IF YOU ARE LOOKING FOR THE DEFINITIVE LIST OF THE 5,7,25, OR 107 IMPERATIVES GOOD LUCK! Be wary of any author, consultant, and especially professors who writes an

article or book with:

“Just do my list and your problems will be solved”

It is Hooey, Balderdash and Non-Sense*

*(See Pfeiffer and Sutton of Stanford Business School “Management Half-Truths and Nonsense: How to Practice Evidence-Based Management” CMR Spring 2006.)


IMPORTANCE OF CONTINGENCY “THEORY”

What to do or what to practice…It all depends.. PERSPECTIVE: Based your Industry, products, people, history, size, business

cycle, and on and on

There is GOOD NEWS & BAD NEWS

BAD NEWS – there is no one solution that fits everyone GOOD NEWS- you get to “make it up” as you go based on your situation &

EVIDENCE!


MY GOAL FOR YOU…

Each of you take just ONE IDEA with you and use it this next week, month, or year.

In the end, if you are looking for the MAGICAL INNOVATION FORMULA--I refer you to the eminent Professor Dr. Karl Weick from the University of Michigan


DR. KARL E. WEICK IN STUDYING HUMAN BEHAVIOR CONCLUDES…

“Some do, Some don’t, and the Differences aren’t that great.”


BUT WHEN IT COMES TO INNOVATION THE DIFFERENCES CAN BE GREAT

Regarding innovation “Some do- they grow and prosper”

“Some don’t- they decline and fade away”


ORGANIZATION CULTURE IS A DRIVING FORCE IN FOSTERING INNOVATION AT ANY LEVEL

“Corporate culture refers to the shared values, attitudes, standards, and beliefs that characterize members of an organization and define its nature.


INNOVATION, CHANGE & THE CULTURE NEXUS

INNOVATION involves a Process of Creative Destruction.. Joseph Schumpeter (1942)

While innovation does involve change…It must build on the past/ not destroy or forget it…..

Telsa Robotic Line


INNOVATION & PROGRESSDOESN’T JUST HAPPEN BY CHANCE!

It has to be supported by leadership and more importantly by the proper CULTURE


IN THE KANKAKEE RIVER VALLEY --WE HAVE HAD PIONEERING & INNOVATIVE LEADERS

Jack CharltonRay Benoit

Col James Cassler

Wes WalkerGenerations of future-looking citizens

Len and Jean Alice Small

Dottie Legesse


INNOVATION AND THE CULTURE LOCALLY The Kankakee River Valley has a long, proud history of innovation, invention

and progress: People, purpose, passion, promises, patents & products = PROGRESS.


INNOVATION AND THE CULTURE LOCALLY The Kankakee River Valley has a long, proud history of innovation, invention

and progress: People, purpose, passion, promises, patents & products = PROGRESS.

vice.

Cinderella Shoes

3 Winds Farm


ARE YOU BEGINNING TO FEEL LIKE WE SHOULD SING THE SONG BY QUEEN…….


THE REALITY: INNOVATE, FADE, OR MAYBE EVEN DIE

The GREAT in their day are no more! APATHY and FAILURE to innovate based on a stagnant, arrogant, and even smug culture-

leads to NON-CREATIVE Destruction Do you remember when?


PART II

Five “considerations” on Creating and Growing a Culture of Innovation


# 1 BUILDING A CULTURE THAT SUPPORTS INNOVATION: CULTURE MUST SUPPORT THE OPENING UP OF THE MIND

CRITICAL THINKING & EVIDENCE-BASED DECISION MAKING IMPORTANT!

Good for existing strategies BUT ...can inhibit future-oriented breakthroughs

Robert Harris’ wonderful list in “Introduction to Creative Thinking” at Virtualsalt.com


# 1 CULTURE MUST SUPPORT OPENING UP OF THE MIND

CRITICAL THINKING CREATIVE THINKINGANALYTIC GENERATIVECONVERGENT DIVERGENTPROBABILITY POSSIBILITYJUDGMENT SUSPENDED JUDGMENT

OBJECTIVE SUBJECTIVE

VERBAL VISUAL(The) ANSWER AN ANSWERREASONING RICHNESS, NOVELTY

YES, BUT YES AND


*THE VERY BEST LIST I HAVE FOUND ON THINKING CREATIVELY IS: http://www.virtualsalt.com/crebook2.htm

For example: Brainstorming The Journalistic Six Blocking & Busting Improvements to…. What-iffing Manipulative words Reversal – e.g. Think of all the things you don’t want and then find a way to reverse these

to get what you do want.

http://www.virtualsalt.com/crebook2.htm

http://www.virtualsalt.com/crebook2.htm


#2) CULTURAL IMPERATIVES TO FOSTER INNOVATION:ACCEPT A WIDE VARIETY OF INNOVATIONS

Break-through innovations are relatively rare, but can change the world.

Many are incremental improvements or accidental improvements Post-it notes--an “accident” & grown into a billion dollar “mistake”

“A "solution without a problem”


# 2 ACCEPT & REWARD A WIDE VARIETY OF INNOVATIONS

In Services- Delivering in new and better ways –Often Small but BIG IMPACT on Customer


# 2 ACCEPT & REWARD A WIDE VARIETY OF INNOVATIONS

Powerful Ideas including Branding, Slogans, Words AFLAC https://hbr.org/2010/01/how-i-did-it-aflacs-ceo-explains-how-he-fell-for-the-duck

GeicoZ Got Sold

“Demas quit*”

https://hbr.org/2010/01/how-i-did-it-aflacs-ceo-explains-how-he-fell-for-the-duck

https://hbr.org/2010/01/how-i-did-it-aflacs-ceo-explains-how-he-fell-for-the-duck


# 3 CREATING BOTH A CULTURE OF COHESIVENESS AND YET CREATIVE CONFLICT

Many experts believe that strong cultures can be both helpful & detrimental to innovation. Strong agreement, can stifle innovation and is even dangerous!

Unity vs. Groupthink


#3) CREATING A CULTURE OF COHESIVENESS AND YET CREATIVE CONFLICT

Andy Grove of Intel “ferocious arguing with one another while remaining friends and is critical to the creation of new knowledge.”


#3) CREATING A CULTURE OF COHESIVENESS AND YET CREATIVE CONFLICT-

Meg Whitman of eBay “we have a ‘no penalty’ culture, meaning that there is no penalty for being on the wrong side of an issue or changing your mind in the face of better information.”


# 4 EMBRACE TECHNOLOGY & INNOVATION UNDERSTAND IT IS A TOOL NOT THE FINAL ANSWER

We are awash in data, information, ideas, new products

Data analytics & Big Data is emerging- with both opportunities and threats

Growing powerful AI- artificial and YET……

Yet the interpersonal human element is more important than all the tools, computer programs, new methods


# 4 EMBRACE TECHNOLOGY & INNOVATION BUT UNDERSTAND THEY ARE TOOLS NOT THE FINAL ANSWER

Necessary but not sufficient!


CULTURAL IMPERATIVE: WHETHER LARGE, MIDDLE, OR SMALL BUSINESS- # 4 EMBRACE TECHNOLOGY & INNOVATION BUT UNDERSTAND THEY ARE TOOLS NOT THE FINAL ANSWER

For artists and small business people the use of social media and related technologies can be used to launch a “worldwide” business

Shawn James Mavrides EXAMPLE

https://www.youtube.com/watch?v=_PX4mDbIYB0

4,009,510 views as of April 13, 2017




# 4 EMBRACE TECHNOLOGY & INNOVATION BUT UNDERSTAND IT IS A TOOL NOT THE FINAL ANSWER

USING TECHNOLOGY along with HARD WORK, LONG HOURS, TENACITY, PEOPLE SKILLS, & TALENT Produced over 8 CDs- Including Bear, Wolf & Hawk Trilogy Sony purchased “Through the Valley” for new Play Station game “The last of us –Part two”

garnered between 10-20 million hits Traveled throughout the US and performed in over 100 US cities Currently on a 4 month European tour has performed in Prague; Berlin; Amsterdam; Paris,

Madrid, Hamburg; Berlin; Warsaw, Glasgow, Edinburgh, Dublin


CULTURE IMPERATIVES TO FOSTER INNOVATION:# 5 BE FLEXIBLE IN THE LEADERSHIP STYLE

Amazon offers 57,136 books with the word “leadership” in the title.

Do we need any more? Maybe, but the fact is Contingency Theory really comes into play here!

Put aside ego and act as a coach in a COLLOABORATIVE process

OR BETTER YET JUST GET OUT OF THE WAY!


# 5 BE FLEXIBLE

Hire some free-thinking people (But understand they will not be easy to manage)


# 5 A GREAT DANGER IN RIGID/NON-REWARDING CULTURES

The good and productive will give up and leave

The mediocre and unproductive will give up and stay


# 5 FLEXIBLE IN LEADERSHIP STYLE: BECOME A MULTIPLIER Be a Multiplier rather than a Diminisher!

Everyone must be a leader when it comes to innovation.

Note ISBN:9780061964398


ARE YOU A MULTIPLIER OR A DIMINISHER?

MULTIPLIER Talent Management

Liberator Challenger Debate Maker Investor

Towering Strength

Competency

Diminisher

Diminisher Empire Builder

Tyrant Know-it-All Decision-Maker

Micro-manager


A CAUTION FROM THE GENIUS ROD SERLING:TWILIGHT ZONE EPISODE 153 (1964)

“The point is that, too often, man becomes clever instead of becoming wise; he becomes inventive and not thoughtful…”


IN SUMMARY WE LIVE IN AN EXCITING, SCARY, OPPORTUNISTIC WORLD…GOING FORWARD

We must Innovate our ways of innovating and change our organizations and cultures accordingly to…

Be Wise & People Centered


FOR FURTHER INFORMATION: This whole presentation is available to you at Slideshare

Just Google “Don Daake Slideshare”

Currently 110 Past columns

www.daakecomments.wordpress.com

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Thank you for your attention and kindness


EXTRA CREDIT IDEA…. WHEN BUILDING A CULTURE THAT LEADS TO INNOVATION One list suggests creating a culture that: https://

www.fastcodesign.com/1672718/6-ways-to-create-a-culture-of-innovation

Is innovation intentional (without being over constrained) Creates a structure for unstructured time Leaders step in and then step back out Measure what is meaningful Give “worthless” rewards –but ones that give attention

Use symbolic rewards and tangible rewards

https://www.fastcodesign.com/1672718/6-ways-to-create-a-culture-of-innovation

https://www.fastcodesign.com/1672718/6-ways-to-create-a-culture-of-innovation

Creating and Growing a Culture of Innovation

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