Creating Advantage Module 3 and Sca

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    Creating Advantage: Synergy and

    vision versus Opportunities

    Sustainable Competitive

    Advantage

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    SCA

    It is an element or combination of elements ofthe business strategy that provides a meaningfuladvantage over both existing and future

    competitors. Wal-Mart has a cost advantage because of its

    scales .

    Southwest Airlines has a fun personality and a

    point to point model.

    Dell computers efficient direct sales model makescustomized computers.

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    Sustainable competitive Advantage

    The Way you compete

    Product strategy

    Positioning Strategy

    Manufacturing Strategy

    Distribution Strategy

    Basis of Competition

    Assets and compete

    What you offer

    Value Proposition

    Where you compete

    Product market selection

    Competitors selection

    SCA

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    Basis of Competition Asset and

    Competition

    Assets and competencies are the mostsustainable elements of a business strategybecause they are difficult to counter.

    What you offer

    the value proposition

    An effective SCA should be visible to customers and

    provide value position.

    A product reliability is not visible to customers but it should

    be made visible through advertising or product design, leads

    to reliability positioning strategy. E.g. Gillette maintain

    technological superiority.

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    A solid value proposition can fail if a key

    ingredient is missing.Procter and Gamble Pringles Potato chips had a

    host of assets, such as consistent product,

    long shelf life, a crushproof container, andnational distribution. The problem was that

    these attributes were valued only if the taste

    was perceived to be good. As a result, Pringles

    ability to penetrate the snack market was

    limited for decades until it made progress in

    term of both actual and perceived taste.

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    How are Pringles made?

    Company facts:- We're glad you noticed that Pringles

    are shaped differently and taste different. While

    Pringles contain the same basic ingredients found in

    other chip products, we take a totally radical

    approach to the way we mix our ingredients. We buy

    potatoes in the form of potato flakes and then addjust enough water and other wholesome ingredients

    to make a smooth potato dough. The dough is cut in

    uniform shapes and these cut-outs are placed on

    pre-formed and Pringles-shaped carriers. The crispsare quick-fried and seasoned just right. Finally, they

    go to the stack-packer and then on to your favorite

    store.

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    In most areas of the world local health regulations

    require that food cannot sit under a heat lamp for

    more than 16 minutes before it is deemed

    inconsumable by the public. It is at this time interval

    that one of the largest suppliers of fast food for the

    world supplies one of the largest manufacturers of

    potato chips their base ingredient. McDonald'scarefully collects unserved French fries and places

    them into specially created dehydrators. The remains

    are then flaked and placed into airtight containers

    which are then shipped to Pringles factories all overthe world.

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    Where You compete: the Product

    Market Served

    The important determinant for SCA is the

    choice of the target product market.

    A well-defined strategy supported by assets

    and competencies can fail because it does not

    work in market place.

    One way to create market place value is to be

    relevant to customers.

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    Canada Dry : RIP ( 1995-1999)

    Brand : Canada Dry

    Company : Cadbury Schweppes ( Later Coca Cola)

    Agency : Mudra Canada Dry was launched in India in 1995. The

    brand ,from Cadbury Schweppes ,was a highly

    popular brand of softdrinks across the globe.

    Canada Dry was a much hyped brand because

    it was from the house of Cadbury. Cadbury

    Schweppes launched Canada Dry and Orange

    Crush in the Indian market with much fanfare.Canada Dry was a Champagne Softdrink.

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    The brand has positioned itself as a champagne and the

    taste was different and refreshing.

    The brand was also promoted heavily in various

    media. The ad featuring the snow and tiger brings

    back the nostalgia about this brand. The brand was

    positioned as a premium coldrink . The brand gained

    immediate acceptance because of its associationwith Cadbury. The brand had the potential to

    become a premium softdrink brand in India.

    But alas, the brand did not last too long in the

    market. In 1999 CocaCola took over the beveragesbusiness of Cadbury Schweppes and like GoldSpot

    and Limca , Coke killed this brand.

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    It is sad to see such brands being killed for no

    reason connected with customers. The only

    reason for Coke to kill these brands was to

    make way for Coke's original brands. In the

    case of Canada Dry , the brand only had a

    negligible presence in the Indian market.

    Look at the Indian market now - Is there a

    premium soft drink brand in India ? Neither

    Coke or Pepsi was able to create a premiumsoft drinks category in India. They have not

    even tried yet.......

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    SCA Versus Key Success Factor

    SCA

    It is an assets or

    competence that is the

    basis for a continuingadvantage. E.g. Hyundai

    ability to be superior than

    competitor

    Key Success Factor

    It is an asset or competence

    needed to compete. E.g.

    distribution network forautomobile.

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    What business managers name as

    Their SCAs Reputation for quality

    Customer service/product support

    Name recognition/high profile

    Retail good management and engineering staff Low-cost production

    Financial resources

    Product line breadth

    Effective sales force

    Market Share

    Product characteristics/differentiation

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    Strategic Option- Routes to an SCA

    Quality

    Product attributes

    Product design

    Product Line

    Breath

    Corporate

    Social

    Responsibility

    BeingGlobal

    Innovation

    Focus

    value

    Customer

    intimacyBrand

    Familiarity

    Strategic

    Option

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    Synergy between business units

    can provide an SCA.

    Synergy means that the whole is more than

    the sum in parts. But here it means that two

    businesses or two product-market strategies

    operating together will be superior to thesame two business operating independently.

    The result is increased customer value and

    increased sale, lower operating cost, Reducedinvestment.

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    Market/submarket

    Ford Figo A thousand Ford engineers workedto build the Figo. It has sold 30,000 units in 25

    weeks and will be sold in 50 countries

    including Mexico, North Africa and the Middle

    East.

    Toyota Etios: At least 2,000 engineers from

    India and Japan worked for over four years on

    the low-cost car. Etios will be launched inBrazil, South Africa and China.

    Nokia learn English Application- the service,

    developed for the Indian market, has

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    6 million user worldwide. The company is

    looking to take its new consumer, such as the

    Hispanic population in the U.S. it also plans toreplicate its tie-up with IGNOU globally.

    Nestle Maggi Masala-ae-Magic: the high

    nutrient and the low cost variant of Magginoodles developed for the rural poor in India

    & Pakistan, is on its way to Australia and New

    Zealand. Pepsi Kurkure and Nimbooz- After tasting

    success in India, PepsiCo plans to launch these

    products globally.