Creating a Smartphone App to Assist Older People when Travelling by Public Transport The ASSISTANT...
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Transcript of Creating a Smartphone App to Assist Older People when Travelling by Public Transport The ASSISTANT...
Creating a Smartphone App to Assist Older People when Travelling by Public
Transport
The ASSISTANT ProjectPhilip Barham (Transport & Travel Research)
Presented by: Fiona McLean (Transport & Travel Research)
www.aal-assistant.eu
ASSISTANT – The Essentials
o Sponsored by the Ambient Assisted Living (AAL) Joint Programme, and NCPs in Austria, Finland, France, Spain and UK
o 3-year project: €2.67mo June 2012 – May 2015oCoordinator: Tecnalia (Stefan Carmien)
www.aal-assistant.eu
Aims of ASSISTANT
o To assist older people in using public transporto To enhance older people’s comfort and
confidence when using public transporto To create a commercially viable product by 2017
www.aal-assistant.eu
Target Audience
• “More mobile” older people (aged 65+)• Limited experience of using public transport• Limited experience with accessing information
online
www.aal-assistant.eu
Key Phases of Project
• Year 1: Concept Phase – User needs review and evaluations
• Year 2: Pilot Phase – evaluations• Year 3: Prototype Phase – evaluations
www.aal-assistant.eu
Concept Phase
• Informal interviews• 3 Focus Groups – Austria, France, Spain• Mock-ups of user interface
www.aal-assistant.eu
Pilot Phase• On-street evaluations
– Helsinki, San Sebastián, Vienna
• Shadowing using “Wizard of Oz” techniques• Informal interviews, travel diary, questionnaires
www.aal-assistant.eu
Prototype Phase
• Happening this week!• Training workshop and presentation• 2 week testing with travel diary• Technical support on call• Evaluation questionnaire
www.aal-assistant.eu
Main Features of Appo Requirement: A smartphone and a home PCo Travel support in planning a tripo Guidance on which vehicle to boardo Notification of when to get off the vehicleo Navigation assistance to final destinationo Active help for dealing with disruptions and service
alterationso Personalised
www.aal-assistant.eu
System: Finer Points
o Presents “Push to User” information, i.e. only what the user needs to know, when the information is needed
o Has an error trapping and contextualisation function – it expects errors
o Can be personalised to each user’s physical and cognitive capabilities
www.aal-assistant.eu
Challenges and Barriers
• Fast pace of app development• Quality of GPS and its accuracy in the urban
pedestrian environment• Using two technologies together• Low smartphone ownership & use among older
people
www.aal-assistant.eu
Thank you for your attention!
Further information at
[email protected] owww.aal-assistant.eu o@AAL_ASSISTANT oLinked In Discussion Group