Creating a common understanding on Adverse events information requirements

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Creating a common understanding on Adverse events information requirements CCC-TI Isabelle Laugier Nov 2 nd 2012

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Creating a common understanding on Adverse events information requirements. CCC-TI Isabelle Laugier Nov 2 nd 2012. BE-OP-TI environment. The TI operates 24 hours a day, 365 days a year monitoring the entire technical infrastructure of CERN. Different domains: - PowerPoint PPT Presentation

Transcript of Creating a common understanding on Adverse events information requirements

Page 1: Creating  a  common understanding  on Adverse  events  information  requirements

Creating a common understanding on Adverse events information requirements

CCC-TIIsabelle Laugier

Nov 2nd 2012

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I. Laugier BE/OP

BE-OP-TI environment• The TI operates 24 hours a day, 365 days a year monitoring the

entire technical infrastructure of CERN.• Different domains:

– the electrical distribution network including energy consumption (works only if your computer has the rights).

– heating, cooling, ventilation and air conditioning equipment– safety installations and cryogenic systems– coordination and reporting after major infrastructure disruptions– Corrective maintenance

=> A simple software to deal with all these very different domains.

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I. Laugier BE/OP

Main software: TI-Logbook

• Home made software using Apex technology developed in 2009

• Updated constantly since then, following the introduction of new products at Cern level (Infor EAM, impact, etc…) and the new requirements or requests

• The main request : Must be user friendly to be useable during rush! For each phone call, lots of different information may be entered in the logbook.

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TI-Logbook: Main page

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BE/OP Webpiquets

• Home made application with APEX and PHP.

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During operation…

The more useful pages are :– Today’s event => a dashboard– Create Work Order => to send a request to Infor

EAM– Global list => list of already created item

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For post mortem usage…

Logbook is also used for post mortem analysis. In this case, the more useful pages are:– MERI: Major Event Report Interface– Global list : with all minor events, notes, major

events useful to prepare meeting like TIOC, FOM– Meeting Wizard: items pre-selection for meetings– One internal blog (outside logbook application) for

a week summary.

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BE-OP-TI context

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Usage of TI-Logbook for a Major Event

• A Major Event is created by BE-OP-TI when this event affects Beam operation.

• One or more equipment groups can be concerned by this ME. They will have to comment on this event.

• Each ME follows a process ( change of state between its creation and its closure)

• Each ME is discussed during TIOC meetings and an EDMS document is created and archived.

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Courtesy of Peter Sollander

Process

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Future

• Project to use a common logbook between CCC and equipment groups

• Interested by some “Frequentis” ideas concerning Integrated Incident and Crisis Management (ICM) http://www.frequentis.com– Introduction of processes– improvement of communication management– « Single point » of data management with high

quality data, available during incident.

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