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Creating a Citizen Experience that Promotes Access, Comprehension and Engagement Next Generation...
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Creating a Citizen Experience that Promotes Access, Comprehension and Engagement Next Generation Data.Gov Workshop April 14, 2011
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Transcript of Creating a Citizen Experience that Promotes Access, Comprehension and Engagement Next Generation...
Creating a Citizen Experience that Promotes Access, Comprehension
and Engagement Next Generation Data.Gov
Workshop
April 14, 2011
Presenters
• Alan Vander Mallie, Program Manager, Data.Gov PMO– [email protected]
• Todd Stavish, Technical Account Manager, Data.Gov PMO– [email protected]
Current Challenges
• Finding data– A parallel manual process to participate in Data.Gov
• Understanding data– Cumbersome. No automation from transactional systems
• Using data– Only tool is a downloadable file
• The downloadable csv excludes too many people• The constituent experience does not promote
citizen engagement or participation, which also limits adoption;
• Data is out of data the second it is downloadedApril 14, 2011
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Benchmark Study Background
• Why a Benchmark Study? – Benchmark the state of Open Data at all levels of government– Understand the requirements of citizens and developers– Provide actionable insight to government organizations
• How Did We Develop the Study?– 3 Surveys over 3 months: 1,000 citizens, 300 government
organizations and 50 civic application developers
• Who Contributed?
Proprietary & Confidential
What Citizens Want
Source: http://benchmarkstudy.socrata.com/d/8nww-8upm
By a ratio of 4 to 1 Citizens prefer online exploration to downloads
Demo – Part 1 Exploration
• Open Data Catalog– Easier to find data– Much more robust indexing
• Dataset exploration experience– Easy to understand data– Search– Sort– Basic filter
• Advanced exploration– Visualization– Guided filter– Guided filter + map + [ESRI layer]
April 14, 2011
SAFOUEN RABAH
This is less true if datasets are not hosted within the platform (no data index) only expplicit metadata
Citizen Engagement?38% want to engage, 33% don’t.
Source: http://benchmarkstudy.socrata.com/d/ra4y-zagp
Demo – Part 2 Social Enrichment
• Feedback– Ratings, comments, suggested datasets
• Value Creation– Users can create filters, charts and maps– The data becomes more valuable with each interaction
• Social distribution– Embedding data– Social grid propagation
April 14, 2011
Expected results
• Accessibility• Reach• Participation and engagement• Go from data to information
March 18, 2011
Questions? Comments?
Open Forum
March 18, 2011
Next Steps
April 14, 2011
Kevin Merritt CEO Socrata (206) 340-8008 x111(425) 301-8142
Charles Blanchet VP of Sales Socrata (415) 505-1662 [email protected]
Todd Stavish Data.gov Agency Liaison Socrata (646) 256-4428 [email protected]
Marion Royal Program Director Data.Gov (202) 208-4643 [email protected]
Hyon Kim Project Management Lead Data.Gov (202) 694-8148 [email protected]
Alan Vander Mallie Project Manager Data.gov (202) 501-6901 [email protected]
• Contact info for follow up questions and feedback
• Arrange for a tailored discussion for your agency
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Embrace the possibilities!
www.data.gov
