CRB Brochure

17
The Corporate Recovery Bureau, Inc. Corporate Headquarters 4000 Florida Street, Suite E-2 Mandeville, Louisiana 70448 (985) 875-2269 Dear Pursuant to our recent telephone conversation, it was a pleasure speaking to you and the time you afforded me to do so is very much appreciated. In today’s economic climate in conjunction with the competition in our industry, you are probably inundated with phone calls from collection agencies attempting to procure your business, and given the right timing and set of circumstances you may have decided to entertain such a service in the past. As an established leader in the industry, we recommend that certain criteria be part of your decision when considering the service of a third party agent. That criterion is as follows: 1. Are they Licensed, Bonded and Insured? 2. Are they members of any governing body that scrutinizes unethical practices? 3. Are they members of their local Better Business Bureau and Chamber of Commerce? 4. Can they supply references in support of their services? 5. Are their fess/rates competitive and negotiable? 6. Do they have a legal department to facilitate the need for legal forwarding? 7. Do they have regional offices? 8. Have they provided the service they said they would? 9. Is their number of years in business substantial, i.e. more than five (5) years? 1

Transcript of CRB Brochure

The Corporate Recovery Bureau, Inc.Corporate Headquarters

4000 Florida Street, Suite E-2 Mandeville, Louisiana 70448 (985) 875-2269

DearPursuant to our recent telephone conversation, it was a pleasure speaking to you and the time you afforded me to do so is very much appreciated. In today’s economic climate in conjunction with the competition in our industry, you are probably inundated with phone calls from collection agencies attempting to procure your business, and given the right timing and set of circumstances you may have decided to entertain such a service in the past.

As an established leader in the industry, we recommend that certain criteria be part of your decision when considering the service of a third party agent. That criterion is as follows:

1. Are they Licensed, Bonded and Insured?2. Are they members of any governing body that scrutinizes unethical practices?3. Are they members of their local Better Business Bureau and Chamber of Commerce?4. Can they supply references in support of their services?5. Are their fess/rates competitive and negotiable?6. Do they have a legal department to facilitate the need for legal forwarding?7. Do they have regional offices?8. Have they provided the service they said they would?9. Is their number of years in business substantial, i.e. more than five (5) years?10. Have they established long lasting relationships with their clients?

Our Answer to all of the above is, YES!

We enjoy the distinction of being in business for over 20 years with our Corporate Headquarters in Mandeville, Louisiana; and regional offices in Ohio, Texas, Florida, Maryland, Tennessee, Massachusetts, New York, North Carolina, Nevada, California, Connecticut, Colorado, Oregon, Washington State, and the U.S. Virgin Islands. We are members of the Commercial Law League of America, the International Association of Commercial Collectors, The General Bar, International Lawyers Quarterly, the U.S. Chamber of Commerce, and the Better Business Bureau.

We provide the most innovative, yet professional, ethical, and thereby effective collection service available. Typically, payment in full and equitable arrangements for the same are solidified within days of placement. In the even we are unable to effectuate collection within a reasonable period of time, we will make a recommendation suitable for the claim in question, i.e.: continue to pursue, conduct an asset and liability search, and proceed with legal action, settlement offer, or close file as uncollectible. Our coverage extends Locally, Regionally, Nationally, as well as Internationally!

1

Status reports are provided in both verbal and written formats. Telecommunication and facsimile reports are available daily between the hours of 8:00AM and 5PM, Monday through Friday. Detailed monthly reports are available upon request.

Our fees are contingent upon collection and are negotiable according to the age of the account, the amount due, and the volume of business submitted. No collection …. No Charge.

Our primary goal has been and always will be: “Client Retention.” How have we accomplished this goal? Very simply put; by performing and providing our service exactly as we say we will. An empty boast? I invite you to make an inquiry to any of our long standing references enclosed herewith. I am confident you will find the reputation of our services has earned us formidable status.

For your convenience, I have enclosed a claim placement form with your company’s name and address. In the event you decide to utilize our services, claims may be submitted via telecommunications, facsimile, e-mail, or U.S. mail. Typically speaking, claims are usually submitted over the telephone, and or facsimile, and an acknowledgement of our receipt of the claim is sent out via U.S. mail or facsimile the very same day. Please photocopy the enclosed claim placement form for future submittals.

Please review your aging for any problem accounts you may be considering for placement. I will contact you within the next few days to discuss your decision.

Looking forward to having you as a new client, I remain

You’re Collection Partner,

Robert Louis Warner, Jr.Chief Executive OfficerThe Corporate Recovery Bureau, Inc.

2

The Corporate Recovery Bureau, Inc.Corporate Headquarters

4000 Florida Street, Suite E-2 Mandeville, Louisiana 70448 (985) 875-2269

Accounts Receivable Strategies & Solutions

Customized Solutions, Anywhere in the Receivable Cycle, that delivers Exceptional Results for your Business.

Outsourcing ………… Pre-Collection ……….Traditional Collection

The most effective way to enhance your company’s cash flow and solve problems quickly is through proactive customer service contact early in the receivable cycle. ESP Receivables Management, Inc.’s outsourcing services:

Improves Customer Satisfaction Identifies Sales Opportunities Improves Cash Flow Enhances the partnership with your sales organization

When early warning signs indicate potential recovery problems, an integrated customer service/collections approach is most effective. This transition period requires firm, yet customer-sensitive techniques. ESP Receivables Management, Inc.’s pre-collection services include:

Customer Contact Calls Collection Letter Services Integrated Call/Letter Programs

Seriously delinquent accounts generally require immediate and decisive action for successfulrecovery. ESP Receivable Management, Inc.’s traditional collection services include:

Delinquent Account Collection Programs Person-to-Person Collections (As Needed or Required) International Collections Government Portfolio Management Attorney Coordination

3

An International Network, Serving Your Industry

In a business world that is increasingly borderless, our view is distinctly global. The Corporate Recovery Bureau, Inc. provides local, regional, national and international services to serve your recovery needs anywhere in the world. Your Executive Account Management Team is dedicated to full settlement of your uncollectible accounts and will pursue that goal …. Wherever it may lead.

Rapid Recovery:The Ultimate Objective

Holding onto bad debt is a losing proposition! The longer a debtor delays payment, the less likely you are ever going to get your money!!!! The Corporate Recovery Bureau, Inc.’s professionals apply their years of experience to help you evaluate every situation and determine the best time to file a claim that encourages prompt payment

The Corporate Recovery Bureau, Inc. has one of the highest recovery rates in the industry. Our success is predicated upon our ability to make immediate contact with the people that are responsible for payment of the debt – and we keep in touch with them constantly. This persistence produces the best results for you, often obtaining payment or establishing an acceptable payment arrangement immediately.

An Account Team That Knows Your Business

With The Corporate Recovery Bureau, Inc. you’ll have an Executive Account Management Team that has firsthand knowledge and experience in your industry. This skilled and versatile team is dedicated to identifying and applying the most effective means of achieving prompt, and highly effective results. Team members share their knowledge and experience to identify receivable management services that will maximize cash flow and reduce Day Sales Outstanding (DSO). From service businesses and manufacturing, electronics, or medical technology, The Corporate Recovery Bureau, Inc. has the experts and experience you need.

4

Timely, Comprehensive,Useful Reporting

The Corporate Recovery Bureau, Inc. ensures that you are fully informed and in control of your accounts at all times. Whether you need statistical account information or customizedAccount analysis, The Corporate Recovery Bureau, Inc. is ready to deliver the information you need. And deliver we do! (Via Telephone, Facsimile, Online Software or U.S. Mail).

Strength in Partnership:Making a Legal Claim

Effective use of today’s technology is the foundation for streaming processes and improving productivity. From the moment you place an account with The Corporate Recovery Bureau, Inc. your claim is on the fast-track to recovery. The Corporate Recovery Bureau, Inc.’s comprehensive capabilities include:

Online Account Management and Communications Online database information and Statistical Reporting Electronic Data Exchange Predictive Dialing Internet and E-mail Communications

We leverage technology to maximize your cash flow, minimize paperwork and save you time. Trust your receivable needs to The Corporate Recovery Bureau, Inc. so you can focus on high-priority business issues that demand your personal attention.

The Corporate Recovery Bureau, Inc.The Right Choice for Measurable Results

The Corporate Recovery Bureau, Inc. is the choice used by more and more businesses for their commercial collections. Our speed and persistence, together with experience, industry expertise, sophisticated technology, and worldwide access, delivers measureable results to your bottom line. We’re a business partner that works with you, providing customized solutions to maximize recovery as well as prevent bad debt. Contact The Corporate Recovery Bureau, Inc. and put our professionalism to work for your business.

5

The Corporate Recovery Bureau, Inc.Corporate Headquarters

4000 Florida Street, suite E-2 Mandeville, Louisiana 70448 (985) 875-2034

FEE SCHEDULEThe basic stipulation for the fees that range from 20% to 50% is that accounts placed for collections are:

1. Still in business.2. Have a working phone number.3. Invoices are less than 365 days old.

20% Rates / Invoices 90 days or less past due

25% Rates / Invoices 180 days or less past due

33.3% Rates / Invoices between 181 days and 365 days old.

50% Rates / Accounts over a year old, 2nd placements, accounts previously with an attorney, judgment accounts, and international accounts.

We also offer “ACROSS THE BOARD” rates on volume business guaranteed annually of $100,000.00 or more. (All accounts must still be in business, have a working telephone number, and the invoices are less than 365 days old.) If the debtor paid within the last 12 months and you have a copy of the check that is also acceptable.

Please contact your account representative for additional information

6

The Corporate Recovery Bureau, Inc.Corporate Headquarters

4000 Florida Street, Suite E-2 Mandeville, Louisiana 70448 (985) 875-2269W.D.D.S.

Worldwide Debtor Detection Search

Worldwide Debtor Detection Search (WDDS) is an exclusive debt-search and alert notification. It’s innovative and creative technology helps your business make informed credit and collection management decisions about your customers, both current and delinquent. Customer

The Corporate Recovery Bureau, Inc.’s Worldwide Debtor Detection Search will also give you information regarding owners and/or principals affiliation with any existing corporations. It’s a complimentary service which uses today’s facts to predict tomorrow’s potential collection challenges. We will provide you with important information, very discreetly, about your customer’s credit inquiries, collection activities and changes in buying patterns and more. We provide the information you can use to assist in making a sound credit decisions and as a client of ESP, we offer this at no cost.

Our service is needed when a customer’s payment has either abruptly changed or ceased. Whatever we ascertain, i.e. accounts receivable or cash-flow troubles, layoffs, branch closings, sales trends, judgments, collections, etc., we pass on to you. The information is held in strict confidence between The Corporate Recovery Bureau, Inc. and the Client. No other company offers you the same service

Company Name: ___________________________________________________

Company Address:__________________________________________________

Telephone Number: _________________________________________________

Date of Last Sale: ___________________________________________________

Date of Last Payment: __________________ Payment Amount: $__________

Balance Due: ______________________________________________________

Reason Delinquent:________________________________________________________

7

The Corporate Recovery Bureau, Inc.Corporate Headquarters

4000 Florida Street, Suite E-2 Mandeville, Louisiana 70448 (985) 875-2269

Other Services

1. In-Field Investigators on a National and International basis.2. The Corporate Recovery Bureau, Inc. has debtors checks picked up

in Person, thereby preventing the debtors from using “Your check is in the mail” as a stall tactic.

3. Debtors are contacted within 10 minutes to an hour after placement. (Ensures Fast Collections)

4. The Corporate Recovery Bureau, Inc. utilizes as many collectors as needed to collect your accounts.

5. Utilizing the Attitude Code, the collector will take the most effective approach to collect, according to your specifications.

6. The capability to go “On-Line” (In Development Process)7. Monthly status reports showing all payments and activities on accounts.8. The Corporate Recovery Bureau, Inc. has one of the best reporting

systems in the country. We keep every client updated on every debtor on your time table, whether you want to be updated once a week or once a month.

9. Clients may speak with The Corporate Recovery Bureau, Inc.’s Collectors at any time to receive updates on their accounts.

10. International Collections (Multi-Lingual Collectors)11. Basic Skip Tracing Department12. Expanded Skip Tracing Department (Fee Based Service)13. 48 Hour Fax Demand (Fee Based Service)

8

The Corporate Recovery Bureau, Inc.Corporate Headquarters

4000 Florida Street, Suite E-2 Mandeville, Louisiana 70448 (985) 875-2269

SUMMARY

ACCOUNTS FOR COLLECTION: The Corporate Recovery Bureau, Inc. will immediately start the process your account(s) which will result in your account(s) being contacted within 10 minutes to 60 minutes of placement.

WORLDWIDE DEBTOR DETECTION SEARCH (WDDS): The Worldwide Debtor Detection Search is designed to profile your customers that have fallen out of their normal paying patterns, or showing warning signs, such as failing to place new orders, or you start getting inquiries from other creditors, or competitors. The Corporate Recovery Bureay, Inc. will conduct an intensive database search and an Experian Credit Report and provide insight to the current status of each account. This is a FREE SERVICE!

INTERNATIONAL COLLECTIONS: The Corporate Recovery Bureau, Inc. provides on-the-spot recovery anywhere in the world.

PRIVATE INVESTIGATORS: The Corporate Recovery Bureau, Inc. utilizes a global network of Private Investigators to assist us (as needed) during most collections.

LEAGL ASSIGNMENTS: The Corporate Recovery Bureau, Inc. may assign, with your approval, uncollected accounts to qualified attorneys in your debtor’s jurisdiction. These assignments are coordinated by our in-house legal counsel.

STATUS REPORTS: The Corporate Recovery Bureau, Inc. will mail, fax, or e-mail computer generated status reports to our clients every month. Verbal Status Reports are available at your convenience, and a faxed copy will be sent within 24 hours of the request being received.

TRUST ACCOUNT: The Corporate Recovery Bureau, Inc. maintains a separate TRUST ACCOUNT for all client funds.

9

The Corporate Recovery Bureau, Inc.Corporate Headquarters

4000 Florida Street, Suite E-2 Mandeville, Louisiana 70448 (985) 875-2269

CLAIM PLACEMENT FORM

Attention: Robert L. Warner, Jr. # 188CLIENT INFORMATION: CLIENT NUMBER: Company Name: Contact: Address: Title: City, State, Zip Code: Telephone: E-Mail: Facsimile:

Customer Reference Number: Debtor Number:Debtor Company: Contact:Address: Title:City, State, Zip Code: Telephone:E-Mail: Facsimile

Product Sold or Service Rendered:Invoice Dates: From to Date of Last Payment: Amt:Backup: ( ) Included ( ) To Follow ( ) Unavailable

Name of Bank: Bank Contact:Branch Location: Telephone:Account Number: Routing Number:

ACCOUNT PLACEMENT INFORMATION: Rate: Original Amount of the Debt: $Interest, Penalties, (NSF Check Charges): $Collection Agency Fees: (Only if in Terms): $Total Amount Placed for Collections: $

We, _________________________________ (Client) refer the account(s) to The Corporate Recovery Bureau, Inc. (Agent) and you are authorized to proceed at once to collect the account(s). Agent shall charge commissions on accounts collected, paid direct to Client, or settled by return of merchandise. Client authorizes Agent to accept payments, as well as endorse checks, notes, money orders, or drafts for deposit; the net proceeds of which Agent shall remit to the Client. Special authorization is required by the Client for the Agent to file suit on the Client’s behalf, compromise or grant any extension.

Signed: _______________________Title:__________________________Date:_____________________________

10

Additional Notes or Facts Concerning the Account:Reason for Non-Payment:

What excuse did the debtor give you?

Is any of the balance in Dispute?

When was the last time you spoke to the debtor?

Name and Address of Other Vendors Debtor Does Business With:

11