Cracking the Lead Gen Code
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Transcript of Cracking the Lead Gen Code
CRACKING THE LEAD-GEN CODE
PRESENTERS
Brian LeonardChief Mojo-Fying Officer@mojomktg
Angela LeavittChief Mojo-Making Officer@mojomktg
Who Wants
Leads?
Why Don’t the Old Tricks Work Anymore?
• We are bombarded with information.
• The “Sea of Sameness” is dizzying.
• CXO’s have more information than EVER to make
decisions with.
• The Telecom Industry has a reputation for burning people.
• We want our network’s opinion.
The Great Shift
Three Methods for Proven Lead Gen Success
Hunting
Fishing
Farming
Guiding Principles & Assumptions
• You are trustworthy
o You have testimonials
o You look legit, not mom & pop
o Your reputation is stellar
• You are constantly networking
o You build your warm market
o You stay in front
• We’ve been testing
• We’re going to talk about
o Exactly what to do
o Numbers from results
• But sorry, we’re under NDA .
Here We Go…
• Timingo 1-2 months of prep
o 2-3 weeks of execution
o 1-2 months of follow up
Fishing: The “Launch” Model
Fishing: The Launch Model
1. Research• Pain points• Questions• Lowest hanging fruit• What’s hot right now
2. Develop a “Mafia Offer”
• Begin with the end in mind
• Something they cannot refuse
• Directly addresses your prospect’s pain
& questions
• Has some intriguing messaging
• You must dig deep…the key to success lies here
• It must STAND OUT (hint: free telecom audit
is outdated)
Fishing: The Launch Model
3. Develop an educational video (20-30 min)
• Address some of the questions you uncovered
• Create some intrigue
• Be entertaining
• GIVE VALUE
• Invite listeners to attend a webinar at the end
• Goal: viewer knows, likes and trusts you
Fishing: The Launch Model
4. Create landing page
• Include opt-in
• Create more educational content (PDF downloads)
• Include link to webinar registration
Fishing: The Launch Model
5. Create email auto responders
• Thanks for viewing! Here’s more info…
• And even more info…
• More info still…and join the webinar to learn more
Fishing: The Launch Model
6. Drive traffic to landing page
• Best way: through a strategic partner (3rd party)
• Replicable Marketing (PPC, LinkedIn Ads, Remarketing)
• BIG DATA AND FACEBOOK: HOLY COW
• Your own email database/other lists
• Cold List must be very targetted
• Press releases
• Social media
Fishing: The Launch Model
7. Conduct the Webinar: 1 hour
• 80% educational / 20% offer
• Address more pain
• Show authority, leadership, connections
Fishing: The Launch Model
8. Present the offer
• Include scarcity
• Include testimonials
• Repeat the offer three times
Fishing: The Launch Model
Example:Industry List of: 1500
Partner List of : 500
Email Open Rates: 23%
Fishing: The Launch Model
Webinar Signups: 64
Attendees: 45
New Customers: 10
The Key: The List and the Offer
Hunting
Going Caveman?We like to think of it as a kinder, moreprofessional, more effective caveman.
• Choose a niche
• Also depends on research and
development of “Mafia Offer”
Hunting
• Get a List• From Partners• From a List Broker
o Must use a reputable list broker. o Some lists are junk. Burnt out. Obsolete.
Hunting
Use Multiple Modalities
o Touch
o Site
o Hearing
Hunting
Lumpy Mail
• Handwritten font on the envelope
• Use a stamp
• Send 1st Class
Hunting
• Send “Lumpy Mail” to your hottest leads
• Objects will always get past the gate keeper
• Tie in the object with the offer
• Be creative
• The more personalized, the better
• A 3-piece mail sequence works well
• Story: The Rubix Cube
Hunting
LinkedIn Mail
• Email Connections
• Email those you’re in a group with
o Search “Linkedin Lead Liberation” online
• Pay to upgrade
Hunting
• Yeah. It still works
• Use good subject lines
• New video coming out in the Business Value
Toolbox on subject lines in emails
Hunting
• Create your emails, offering value
o Videos
o Blogs
o Infographics
o News/report
o We are not selling, we are educating
prospects into your funnel
Hunting
• Use the Phone
o Use Scripts
o Leave Scripted Messages
o Call Multiple Times
Hunting
Pointers:o Use Scripts
o Leave Scripted Messages
“I just sent you an email/mailer/Linkedin message”
“I’ve been trying to reach you for a while. I know you’re busy, I am
too. I am very adament because I know I can help you. Etc.”
o Call Multiple Times
o Believe in your offer and pitch? Ask for 20 minutes of their time. If
they don’t like the education you give them, you’ll give them $100.
Hunting
Pointers:
o Having more than one person involved in the
process is more effective than having one carry
out the entire process.
o Have someone setup the appointment
and another one close
Hunting
Pointers*:
o Wednesday and Thursday are the best days to call
o Can you guess the worst?
o 4-6 PM is best time to contact
o 8-9 and 4-5 is the best time to qualify a lead
*http://www.leadresponsemanagement.org/
Hunting
Pointers*:
o Response time is CRITICAL
o The odds of contacting a lead decrease by 10 times when contacted
more than 1 hour after the first indication of interest
o The odds of contacting a lead decrease by 100 times when contacted
after 5 minutes vs. 30 minutes.
http://www.leadresponsemanagement.org/
Hunting
Pointers:
o Persistence is key
o 10-12 touches total total
o Some will talk to you purely out of curiosity or respect
Hunting
• The How
o Marketo
o Pardot
o HubSpot
Hunting: Marketing Automation
Why Marketing Automation Software?
• Manages prospects according to their interaction with you
• Scores the leads, so you can see who’s hot and not
• Provides invaluable data to help you track success and tweak where
necessary
Hunting: Marketing Automation
• Set up your rules
• No open? Try an edgier subject line.
• No click? Try more intriguing offer.
• Likes videos? Send more videos.
• Likes free reports? Send more free reports.
• Moral: tailor the experience to each unique user.
Hunting
1. Think of your largest/most recognized company
2. Develop case study, video testimonial, other
endorsement
3. Learn that industry’s jargon: Go Niche!
Farm: The Thought Leadership Model
4. Develop messaging around your specialization
5. Put it everywhere
– Website
– Business cards
– Collateral
– Social pages
– Video content– Blog– Infographics
Farm: The Thought Leadership Model
6. Find the industry’s associations– Volunteer on their committees– Write blogs/articles for their publications– Participate in their LinkedIn groups– SPEAK at their events– Build relationships with their media people– Record targeted videos– Be creative– Develop a TRUE PARTNERSHIP– Work promotions through your partnership
Farm: The Thought Leadership Model
7. Leverage Big Data– Follow your prospects around the web
(Google remarketing, Facebook ads, etc.)
– Never been easier to target your EXACT audience
– What they’ve purchased
– What their interests are
– Everything is moving toward “pay to play”
Farm: The Thought Leadership Model
The Results?• Increased referrals
• More trust (less having to “sell”)
• Shorter sales cycles
• Price becomes less of an issue
• Prospects contact you pre-sold
• More invitations to speak
• The more of a “Rock Star” you become in that industry, the more leads and
referrals you will receive
Farm: The Thought Leadership Model
QUESTIONS
Contacts
Brian LeonardChief Mojo-Fying Officer
[email protected] @mojomktg
Angela LeavittChief Mojo-Making [email protected]
@mojomktg