COVID-19: Maintain Business Operations During Any ... · contact us: +62-21 80640600 |...
Transcript of COVID-19: Maintain Business Operations During Any ... · contact us: +62-21 80640600 |...
Key Benefits
COVID-19: Maintain Business Operations During Any Emergency with Cloud Contact Centre
If you need to quickly transition to a work from home environment, our Cloud Contact Centre solution can have your employees ready quickly.
Working from home has never been easier as employees will only need access to an internet connection and a voicepath to achieve continuity. All cloud-based systems such as CRMs and Business Analytics tools will work efficiently with the Cloud Contact Centre solution to maintain productivity levels.
Enable Work From HomeEmployees can work from anywhere, requiring only an internet connection and a
headset. Also can easily route to mobile
phone
Maintain Exceptional Customer ExperiencesWorkflows can be easily changed to route inbound calls to a voicemail, play an announcement to advise customers of updates or request a call back
Ongoing and local supportOur team is based in Indonesia and can implement fast and can offer 24/7 support foryour team
Fast DeploymentOur Cloud Contact Centre can quickly deploy your solution within days
contact us: +62-21 80640600 | [email protected] | Cloud Contact Centre
Multi Channel CapabilitiesQuickly service and respond to customers through: Voice, Email, Web Chat and SMS
Reporting and MonitoringAccess our library of pre-built reports, enabling you to see the activity and performance of your team.
Compliance ToolsCall recordings, PCI compliant payment solutions and call tagging
*for min 1-year subscription
Maintain ProductivityOur Cloud Contact Centre can integrate with any cloud-based system to ensure productivity levels are maintained when employees work remotely