Court Modernization in Latvia Annual meeting, 2013 Modernization of Courts in Latvia.
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Transcript of Court Modernization in Latvia Annual meeting, 2013 Modernization of Courts in Latvia.
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Court Modernization in Latvia
Annual meeting, 2013
Modernization of Courts in Latvia
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Court Modernization in Latvia
Agenda
Introduction to Project framework
Part 1: Videoconferencing in Courts
Part 2: Process and cost optimization
Part 3: e-Services
Q&A
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Court Modernization in Latvia
Latvian un Swiss cooperation programme individual project «Court Moderrnization in Latvia» Nr.CH01
Contract date: August 17, 2009
Contractual parties: Ministry of Finance (Latvia), Swiss Confederation
Implementation: Ministry of Justice (Latvia), Court Administration (Latvia), Central Finance and Contracting Agency (Latvia)
Total budget: 9 411 765 CHF (~4,9 m. LVL)
Financing by Swiss Confederation: 85%
Deadline: June 30, 2013 (planned for extension til December 31, 2013)
No of Activities: 6
Project management: Ltd Ernst & Young Baltic, Audit: Ltd Rodl & Partner
PR: Ltd Tēls PR & Deep White
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Court Modernization in Latvia
Part 1 - Videoconferencing
Activities 1 and 2 «Set-up videoconference equipment in courts and prisons», «Set-up audio recording equipment in court proceedings»
Budget: 6 358 799 CHF
Contractor: Ltd «Lattelecom» (provides also hot-swap of central infrastructure, fast and reliable data transfer network)
Target Indicators: 1000 videoconference sessions / 2000 audio rec
Financial cost savings: Prisoner convoy costs (100 CHF per case, 13 000 cases annually), cross border court hearings, facilities for accused persons, attendance of forensic experts
Other benefits: General public safeguarding, decreased convoy paperwork, decreased health threats (infectious diseases)
Limitations: real time presence, eye contact
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Court Modernization in Latvia
Part 1 - Videoconferencing
Activities 1 and 2 «Set-up videoconference equipment in courts and prisons», «Set-up audio recording equipment in court proceedings»
• Main use scenarios: Court – Prison facility, Court – Mobile unit (hospital, home, child room u.t.t.,), Court in Latvia – Court in Foreign country, Court – Forensic office, Police, Prosecutor, State Revenue Service e.t.c.
• Enhanced application: Trainings, seminars, meetings, discussion panels (Courts – Ministry of Justice/CA, Courts – Courts, Prisons – Prisons, Courts – Foreign courts etc.).
• Simultenously 12 end-points
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Court Modernization in Latvia
Part 1 – Videoconferencing: Status
Activities 1 and 2 «Set-up videoconference equipment in courts and prisons», «Set-up audio recording equipment in court proceedings»• 58 (6 large, 52 standard) Court rooms equipped with
videoconference equipment (each Court house has at least one)
• 16 standard prison videoconference rooms• 7 mobile videoconference units (with voice distortion)• 312 rooms equiped with audio recording equipment• Secure and reliable (backed-up hot-swap) central
infrastructure in two locations• High capacity, secure data transfer lines• All rooms supplied with curtains and furniture
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Court Modernization in Latvia
Part 1 - Videoconferencing
Equipment:• Display – Samsung 51’ (2 displays for large rooms, 32’
for prison facilities) • Centrally managed videoconference unit - Cisco
TelePresence System Codec C40 with 1 movable videocam (2 videocoms for large rooms)
• Configurable digital audio processor BSS BLU-100 – with 6 microphones (10 microphones for large court rooms, 5 – for audio recording only, 1 microphone for prison facilities)
• 7 mobile units Cisco TelePresence System 1700 MXP• Central infrastructure in 2 separate locations
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Court Modernization in Latvia
Part 1 - Videoconferencing
Activities 1 and 2 «Set-up videoconference equipment in courts and prisons», «Set-up audio recording equipment in court proceedings»
• Computer hardware in court rooms (135 units)• Installation of data network wiring in court rooms and prison
facilities (>2 m/bits)• Additional furniture, curtains and audio storage/playback
equipment• Development and installation of audio protocol tagging system
(in progress)• Support for the use of video conference equipment (in
progress)
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Court Modernization in Latvia
Part 1 - Videoconferencing
Current project activities (agreed as of 28.06.2012):• 13 more rooms will be equiped • 8 court rooms with audio recording equipment• 25 additional displays• 45 additional microphones
• Current status – tendering procedure in progress (2 applicants)
• Implementation within existing budget framework• Implementation deadline June 30, 2013
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Court Modernization in Latvia
Part 1 - Videoconferencing
Project status (agreed as of 28.06.2012):• March 31, 2013 – Number of videoconferences: =1757
January 1, 2013 – Number of audio recordings: > 5000• Implementation extension needed – December 31, 2013
– Additional controls for tendering process for all tenders, – New Court-house building,– Thorough assessment of requirements for additional displays and
microphones (as noted by EU technical experts to implement «True-To-Life») done,
– Additional on-going end-user support in progress, lessons learnt and development of hands-on use procedures,
– Cooperation with Baltic partners.
• Additional project partners (incl.Court Administration, Ministry of Justice, Forensic expert office etc.)
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Court Modernization in Latvia
Part 1 - Videoconferencing
Long-term plan and actions- Provide ongoing planning of user hands–on support (contract with Lattelecom for 6
support specialists in different regional courts – Rēzekne, Liepāja, Valmiera, Rīga), development of lessons learnt and practical guide
- Monitor legislation changes (checklist of all proposed and implemented legislation changes developed)
- Pan Baltic knowledge sharing (next Baltic meeting in Riga, August, 2013) - Promoting project on EU scale (annual Forum Meeting for all EU member states
between their respective capital cities appellation courts presidents and prosecutors, Riga (October 23-25, 2013)
- Further introduce true-to-life video conferencing experience- Plan in advance for more applications of videoconference equipment- Facilitate effective use of audio protocols (development of Tagging system in
progress).
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Court Modernization in Latvia
Part 2 – Process and cost optimization
Activity 3: «Improve cost management of the courts»
- Cost analysis of court processes (by determing cost elements and drivers) - Cost accounting model configured in Microstrategy – a BA tool integrated with
accounting software allows for continuous analysis and modelling of process reengineering
- Cost optimization options evaluated- Initial analysis done for 8 selected pilot Courts
- Current activity status – Implementation to be finalized by May 31, 2013.
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Court Modernization in Latvia
Part 2 – Process and cost optimization
Activity 4: «Improve effectiveness of court procedures»
- Focus to shorten court procedures time and implement new e-services.
- Implementation of a newly developed Court Organizational Handbook to streamline the effectiveness of the whole legal process in general by sharing best practice of court organization.
- Development of implementation plan.
- Implementation completed.
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Court Modernization in Latvia
Part 2 – Process and cost optimization
Activity 3 and 4: Focus Areas
– e-Services, e-Case;– Standardized customer service, one-stop-agency;– Extensive use of videoconferencing;– Specialized courts;– Optimize workload across courts (modelling tool).
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Court Modernization in Latvia
Part 3: e-Services
Activities 5 and 6: «Improve direct access to the courts through use of new technologies», «Improve information and service delivery to the inhabitants and business»
• There are 140 new information boards supplied to coarts• 46 new electronic kiosks have been installed with a deployed
portal www.tiesas.lv and central management• 85 additional seats equiped with document scanner
infrastructure (to process court applications in paper form)
• Implementation completed.
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Court Modernization in Latvia
Part 3: e-Services
Activities 5 and 6: «Improve direct access to the courts through use of new technologies», «Improve information and service delivery to the inhabitants and business»
• Modernization of Court Information System to process electronic documents and services– New design (dat input forms), database platform, new functionality – process electronic
documents, new data exchange interfaces with external registers (Transport Register, State Revenue Service, State Land Register, Landbooks, Register of Criminal Offenses)
• Development of court application forms – Application forms (71) to be submitted electronically or in paper form.
• Development of a complex Intranet solution for Courts, Landbook offices and Court Administration needs (~2500 internal users)– Electronic processing of vacation requests, material and equipment requisitions, IT
problems etc.
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Court Modernization in Latvia
Part 3: e-Services
Activities 5 and 6: «Improve direct access to the courts through use of new technologies», «Improve information and service delivery to the inhabitants and business»
• Portal www.tiesas.lv– Development of a new portal - data dissamination
system to provide easy access for both private persons and representatives of legal entities and state institutions to online e-documents (Court decisions, court case e-documents), as well as additional functionality for submitting court application forms, monitoring of court proceedings, automatic anonimization of court decisions, advocate calendar, advanced search for court decisions, court statistics etc.)
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Court Modernization in Latvia
• Access to www.tiesas.lv both for authorised and unauthorized users
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Court Modernization in Latvia
• Submitt or fill-in electronic application forms online
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Court Modernization in Latvia
• Calendar for advocates
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Court Modernization in Latvia
• Monitor court proceedings process
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Court Modernization in Latvia
• Anonimization of court decisions
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Court Modernization in Latvia
• Advanced search options for court decisions
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Court Modernization in Latvia
• Portal www.tiesas.lv updated with court statistics
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Court Modernization in Latvia
Q&A