Accounts Receivable 9.1 1Accounts Receivable 9.1 Master Doc.docm

Accounts Receivable 9.1 Volume 1

Contents

Introduction .......................................................................................................... 5 

EnterpriseOne Accounts Receivable ................................................................. 7 

Accounts Receivable Setup .............................................................................. 15 

Constants ...................................................................................................... 15 

A/R Controls ............................................................................................ 16 

Cash Management ................................................................................. 19 

Aging Information .................................................................................... 19 

Next Numbers ............................................................................................... 21 

Standard Method .................................................................................... 23 

Company/Fiscal Year Method ................................................................ 24 

User Defined Codes ...................................................................................... 31 

Document Types ..................................................................................... 31 

Payment Instrument ................................................................................ 35 

Credit Messages ..................................................................................... 36 

Reason Codes ........................................................................................ 37 

Automatic Accounting Instructions ................................................................ 42 

Multi-Currency Setup ..................................................................................... 53 

Monetary Accounts ................................................................................. 53 

Currency Codes ...................................................................................... 62 

Exchange Rates & Maintenance ............................................................ 64 

Unrealized & Realized Gain/Loss ........................................................... 69 

Ledger Types .......................................................................................... 71 

Demo Setup .................................................................................................. 72 

Fiscal Date Patterns ............................................................................... 72 

Company Period and Fiscal Year ........................................................... 74 

Bank Account Setup ............................................................................... 77 

Tax Setup ...................................................................................................... 80 

Setting Up Tax Authorities ...................................................................... 81 

Set Up Tax Rates and Areas .................................................................. 85 

Tax Explanation Codes ........................................................................... 91 

Set Up Tax Rules by Company .............................................................. 94 

Tax Table F0018 ..................................................................................... 96 

Introduction Klee Associates, Inc.

2 Accounts Receivable 9.1

Payment Terms.............................................................................................. 99 

Standard Payment Terms ....................................................................... 99 

Advanced Payment Terms .................................................................... 103 

Address Book Setup ........................................................................................ 119 

Address Book ............................................................................................... 119 

Supplier Master ............................................................................................ 126 

Customer Master ......................................................................................... 127 

Class Exercises ........................................................................................... 133 

Overview of Manual Invoicing and Manual Cash Application ..................... 135 

Manual Invoicing .............................................................................................. 137 

Create Miscellaneous (Manual) Invoices .............................................. 137 

Adding Attachments to Invoices ............................................................ 141 

Revising Unposted Invoices .................................................................. 144 

Speed Status Change ........................................................................... 147 

Entering Invoices with Special Discounts.............................................. 148 

Entering Split Payment Invoices ........................................................... 151 

Entering Installment Invoice Payments ................................................. 155 

Entering Credit Memos ......................................................................... 164 

Entering Invoices with Non-Taxable Pay Items .................................... 166 

Entering Multi-Currency Invoices .......................................................... 169 

Recurring Invoices ................................................................................. 173 

Entering Speed Invoices ....................................................................... 180 

Reviewing and Approving Invoice Journals .......................................... 182 

Posting Invoices to the General Ledger ................................................ 185 

Troubleshooting Posting Issues ............................................................ 190 

Batch Detail Is Posted but Batch Header Is Not ................................... 191 

Revising Posted Invoices ...................................................................... 193 

Voiding Posted Invoices ........................................................................ 197 

Printing the Invoice Journal ................................................................... 201 

Reviewing the Customer Ledger ........................................................... 203 

Printing Invoices........................................................................................... 206 

Class Exercises ........................................................................................... 209 

Manual Receipts Processing .......................................................................... 213 

Overview of Receipt Entry Methods ............................................................ 213 

Manual Receipt Entry .................................................................................. 214 

Basic Receipts – TI Code 10 ................................................................. 214 

Handling Unearned Discounts – Type Input 11 .................................... 220 

Klee Associates, Inc. Introduction

Accounts Receivable 9.1 3

Match with Write-Off – Type Input 15 ................................................... 226 

Match with Chargeback – Type Input 16 .............................................. 227 

Match with Deduction – Type Input 17 ................................................. 229 

Stand-Alone Receipts ........................................................................... 232 

Stand-Alone Write-Off – Type Input 25 ................................................ 232 

Stand-Alone Chargeback – Type Input 26 ........................................... 235 

Stand-Alone Deductions – Type Input 27 ............................................. 238 

Speed Receipts..................................................................................... 248 

Posting Receipts ................................................................................... 257 

Applying Unapplied Receipts to Invoices ............................................. 258 

Receipts with Automatic Write-Offs ...................................................... 263 

Revising Unposted Receipts ................................................................. 265 

Deleting an Unposted Receipt .............................................................. 267 

Voiding a Posted Receipt ..................................................................... 269 

Handling Non-Sufficient Funds Receipts .............................................. 271 

Applying Credit Memos to Invoices ...................................................... 273 

Printing Receipt Information ................................................................. 276 

Class Exercises ........................................................................................... 281 

Automatic Receipts Processing ..................................................................... 283 

Automatic Receipts Setup ........................................................................... 283 

Standard Setup Requirements ............................................................. 283 

The Auto Receipts Process ......................................................................... 288 

Defining Algorithms ............................................................................... 288 

Defining Execution Lists ....................................................................... 305 

Mapping Information to the Electronic Receipts Input Table ................ 315 

The Automatic Receipt Process ........................................................... 316 

Uploading Customer Payment Information ........................................... 317 

Reworking Items That Failed to Apply .................................................. 332 

Unprocessed Items That Were Applied ................................................ 332 

Locating Unprocessed Items ................................................................ 332 

Class Exercises ........................................................................................... 334 

Automatic Debits ............................................................................................. 339 

Automatic Debits Setup ............................................................................... 339 

Initial Setup Issues ................................................................................ 339 

Assigning Automatic Debit as the Payment Instrument ....................... 340 

Verify Next Auto Debit Number is Defined ........................................... 343 

Entering Customer Invoices .................................................................. 344 

Introduction Klee Associates, Inc.

4 Accounts Receivable 9.1

Creating a Batch of Automatic Debits ................................................... 346 

Class Exercises ........................................................................................... 356 

Multi-Currency Processing ............................................................................. 357 

Calculating Unrealized Gains/Losses .......................................................... 357 

Entering Multi-Currency Receipts ................................................................ 361 

Realized Gains and Losses ......................................................................... 363 

Class Exercises ........................................................................................... 364 

Deduction Processing ..................................................................................... 365 

Automatic Accounting Instructions Review .................................................. 366 

Deduction Reason Codes & Activity Codes ................................................ 367 

Deduction Reason Codes ..................................................................... 367 

Deduction Activity Codes ...................................................................... 368 

Processing Deductions ................................................................................ 370 

Voiding Activities and Deductions................................................................ 384 

Types of Deductions .................................................................................... 389 

Deduction Manager ..................................................................................... 391 

Class Exercises ........................................................................................... 392 

Accounts Receivable 9.1 1Accounts Receivable 9.1 Vol 2 Master Doc 110313.docm

Accounts Receivable 9.1 Volume 2

Contents

Introduction .......................................................................................................... 5 

An Overview of Credit and Collections ............................................................. 7 

Credit and Collections ......................................................................................... 9 

Credit and Collections Setup ........................................................................... 9 

Activate Delinquency Notices in A/R Constants ....................................... 9 

Credit and Collections Date Patterns ..................................................... 10 

Credit & Collections Activity Codes ........................................................ 13 

Setting Up Letter Text for Delinquency Notices and Statements ........... 14 

Setting Up Credit and Collections Managers .......................................... 16 

Setting Up Collection Policies ................................................................. 18 

Setting Up Notification Instructions ......................................................... 22 

Setting Up Fee Instructions .................................................................... 25 

Setting Up Credit Insurance Policies ...................................................... 27 

Workflow Basics ............................................................................................ 32 

Summary ....................................................................................................... 38 

The Credit and Collection Process ................................................................ 38 

Credit Analysis Refresh .......................................................................... 38 

Credit and Collections Activities .................................................................... 46 

Working Accounts Using Account Balance Inquiry ................................. 47 

How Accounts Are Worked and Documented ........................................ 51 

Promises Promises ................................................................................. 52 

Real Time Aging ..................................................................................... 55 

Reviewing Parent/Child Account Balances ............................................ 57 

Managing Account Activities ................................................................... 58 

Printing the Activity Log .......................................................................... 61 

Revising Credit Information .................................................................... 63 

Print Collection Report ............................................................................ 65 

Creating Delinquency Notices ................................................................ 68 

Processing Delinquency Fees ................................................................ 78 

Statistical Information .................................................................................... 85 

Updating Invoice Amounts Using Statistics Annual Close (R03B161) ... 85 

Updating Statistical Information (R03B16A) ........................................... 85 

Introduction Klee Associates, Inc.

2 Accounts Receivable 9.1

Class Exercises ............................................................................................. 94 

Period End Processing ...................................................................................... 95 

Updating A/R from the Address Book ............................................................ 95 

Customer Statements .................................................................................. 100 

Generating Statements ......................................................................... 100 

Review Statements ............................................................................... 106 

Netting A/R to A/P ........................................................................................ 112 

Setup ..................................................................................................... 112 

Netting Eligibility .................................................................................... 115 

Creating an A/P Voucher ...................................................................... 117 

The Netting Process .............................................................................. 119 

Supplier & Customer Ledger Results .................................................... 129 

Reviewing Transfer, Source/Resulting Documents .............................. 131 

Deleting/Voiding Netting Transactions .................................................. 133 

Generating Reimbursements ....................................................................... 137 

Unapplied Cash Workaround ................................................................ 137 

Integrity Reports .......................................................................................... 150 

A/R Invoices to G/L by Batch Integrity .................................................. 151 

A/R to G/L Receipts by Batch/ F03B14 to F0911 Conversion Integrity (Replaces R03B702) ............................................................................. 157 

A/R to Account Balance by Account ID ................................................. 159 

Class Exercises ........................................................................................... 164 

Draft Processing ............................................................................................... 165 

Process Flow for Drafts ............................................................................... 166 

Draft Setup ................................................................................................... 167 

AAIs for A/R Drafts ................................................................................ 167 

User Defined Codes for A/R Drafts ....................................................... 170 

Customer Master Setup for Drafts ........................................................ 172 

Setting Up Invoices or Statements for A/R Drafts ................................. 172 

Setting Up Bank Account Information for A/R Drafts ............................ 173 

The Draft Process ........................................................................................ 176 

Creating an Invoice with a Draft Payment Instrument ........................... 176 

Print Invoice with Draft Attachment ....................................................... 177 

Draft Acceptance ................................................................................... 182 

Creating Bank Registers for A/R Drafts ................................................ 185 

Draft Remittance ................................................................................... 186 

Draft Collection ...................................................................................... 196 

Klee Associates, Inc. Introduction

Accounts Receivable 9.1 3

Overview of the Automatic Order to Cash Process ..................................... 203 

A Closer Look at the Automated Order to Cash Process ........................... 206 

Accounts Receivable Reports ........................................................................ 239 

Other A/R Processes ....................................................................................... 261 

Multi-Tiered Discounts Refresh ................................................................... 261 

Line of Business .......................................................................................... 268 

A/R Constants Setup ............................................................................ 269 

Customer Master Setup ........................................................................ 271 

Period End & Year End Activities ................................................................ 273 

Period End Tasks ................................................................................. 273 

Year End Tasks .................................................................................... 277 

Batch Invoice Processing ............................................................................ 277 

Customization .............................................................................................. 292 

Appendix I – A/R Setup Guide ........................................................................ 295 

Appendix II, EnterpriseOne 9.1 User Interface ............................................. 301 

Introduction .................................................................................................. 301 

Logon Screen .............................................................................................. 302 

Home Page ................................................................................................. 303 

Pages .......................................................................................................... 304 

The Carousel ............................................................................................... 305 

The Carousel – Open Applications ....................................................... 306 

The Carousel – Favorites ..................................................................... 306 

The Carousel – Recent Reports ........................................................... 307 

Menu Breadcrumbs ..................................................................................... 308 

Applications ................................................................................................. 309 

Visual Assist ................................................................................................ 309 

Hover Forms ................................................................................................ 310 

Auto Populate .............................................................................................. 310 

Auto Suggest ............................................................................................... 311 

Dynamic Grids ............................................................................................. 311 

Row/Form Exits ........................................................................................... 314 

Queries ........................................................................................................ 315 

Summary ..................................................................................................... 315