Course Outline - Rotman Commerce · 2021. 1. 13. · 4 copies of that edition available at the...

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Course Outline RSM 461 H1 S Managerial Negotiations Winter 2021 Course Meets: Section L0101: Thursday 10am -1pm EST Section L0201: Thursday 2-5 pm EST Section L0301: Friday 10am-1pm EST ** Please note the course will meet only 8 times during the semester *** *** Please review the detailed weekly schedule included in this course outline *** Instructor: Professor Ryann Manning (she/her) E-Mail: [email protected] Webpage: q.utoronto.ca Student Hours: By appointment using Calendly (link available on Quercus) Teaching Assistants: TBA Course Scope and Mission We negotiate every day. We enter into negotiations with potential employers, coworkers, roommates, landlords, parents, bosses, merchants, service providers, and many others. Everything from determining the prices that we will pay, the sizes of our salaries, the movies we will watch, and who will clean the kitchen can be understood as a negotiation. Although negotiations are a ubiquitous part of our everyday lives, many of us know very little about the strategy and psychology of effective negotiations. Why do we sometimes get our way while other times we walk away feeling frustrated by our inability to achieve the agreement we desire? Negotiation is the art and science of securing agreements between two or more parties. The purpose of this course is to understand the theory and processes of negotiation as it is practiced in a variety of settings. The course is designed to be relevant to a broad spectrum of negotiation problems that are faced by managers and professionals. It is also designed to complement the technical and diagnostic skills learned in other courses at Rotman. A basic premise of the course is that while a manager needs analytical skills to develop optimal solutions to problems, a broad array of negotiation skills is needed for these solutions to be accepted and implemented. Successful completion of this course will enable you to recognize, understand, and analyze essential concepts in negotiations, thus establishing the foundation for the more sophisticated skill sets that you would learn in advanced degree and MBA programs. Course Delivery: This course will be offered online. We will have 8 synchronous meetings over the semester (see weekly schedule for details). For each of those sessions, you will complete a negotiation exercise with your classmates, usually during the scheduled course time. You are also expected to participate in a discussion and debrief for each session, conducted synchronously during the scheduled time.

Transcript of Course Outline - Rotman Commerce · 2021. 1. 13. · 4 copies of that edition available at the...

Course Outline RSM 461 H1 S Managerial Negotiations Winter 2021 Course Meets:

• Section L0101: Thursday 10am -1pm EST • Section L0201: Thursday 2-5 pm EST • Section L0301: Friday 10am-1pm EST

** Please note the course will meet only 8 times during the semester ***

*** Please review the detailed weekly schedule included in this course outline ***

Instructor: Professor Ryann Manning (she/her) E-Mail: [email protected] Webpage: q.utoronto.ca Student Hours: By appointment using Calendly (link available on Quercus) Teaching Assistants: TBA

Course Scope and Mission We negotiate every day. We enter into negotiations with potential employers, coworkers, roommates, landlords, parents, bosses, merchants, service providers, and many others. Everything from determining the prices that we will pay, the sizes of our salaries, the movies we will watch, and who will clean the kitchen can be understood as a negotiation. Although negotiations are a ubiquitous part of our everyday lives, many of us know very little about the strategy and psychology of effective negotiations. Why do we sometimes get our way while other times we walk away feeling frustrated by our inability to achieve the agreement we desire? Negotiation is the art and science of securing agreements between two or more parties. The purpose of this course is to understand the theory and processes of negotiation as it is practiced in a variety of settings. The course is designed to be relevant to a broad spectrum of negotiation problems that are faced by managers and professionals. It is also designed to complement the technical and diagnostic skills learned in other courses at Rotman. A basic premise of the course is that while a manager needs analytical skills to develop optimal solutions to problems, a broad array of negotiation skills is needed for these solutions to be accepted and implemented. Successful completion of this course will enable you to recognize, understand, and analyze essential concepts in negotiations, thus establishing the foundation for the more sophisticated skill sets that you would learn in advanced degree and MBA programs.

Course Delivery: This course will be offered online. We will have 8 synchronous meetings over the semester (see weekly schedule for details). For each of those sessions, you will complete a negotiation exercise with your classmates, usually during the scheduled course time. You are also expected to participate in a discussion and debrief for each session, conducted synchronously during the scheduled time.

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The course will be largely experiential, providing weekly opportunities to develop your skills by negotiating with your classmates. The negotiation exercises allow you to attempt strategies and tactics in a low-risk environment so that you can learn about yourself and how you respond in a range of different situations and contexts. The course is sequenced so that the knowledge gained can be applied and practiced cumulatively.

Outcomes - As a result of this course, I hope you will:

Experience the negotiation process, learning how to evaluate the costs and benefits of alternative strategies.

Understand more about the nature of negotiations and gain a broad intellectual understanding of the central concepts in negotiation.

Develop confidence in the negotiation process as an effective means for resolving conflict in organizations.

Improve your analytical abilities in understanding and predicting the behavior of individuals, groups, and organizations in competitive situations.

Develop a toolkit of useful negotiation skills, strategies, and approaches.

Course Expectations – How can I succeed in this course?

Prepare vigorously: Preparation provides perhaps the greatest advantage a negotiator can capitalize on when approaching a negotiation. In addition, your classmates expect you to be fully prepared for each negotiation exercise. Train yourself to make preparation habitual and vigorous. You will experience a variety of planning techniques and at times will plan as teams.

Take advantage of the exercises: The course is built around a series of negotiation exercises. You will have the opportunity to negotiate in different settings, on different topics, and with different people. You are encouraged to experiment with alternative techniques in this safe environment.

Take advantage of the discussion: An important part of class sessions will be the dialogue between you, your classmates, and your instructor after the negotiation. The instructor will introduce basic negotiation concepts and strategies and draw on the dynamics of group processes, allowing you to analyze your own strategies during negotiations. Often, the groups’ negotiated agreements will be posted to facilitate discussions. This is a vital aspect of learning in this course, and I encourage you to interact with me and your classmates.

Read weekly text after class: The readings are assigned to be read after the exercise. Please do not read ahead. I have selected readings to reinforce the learning points of the exercises, and you will best be able to benefit from the readings if you read them after the exercise. Further, foreknowledge of the concepts could prevent mistakes that are a critical part of the learning process. Reading assignments will be posted each week on Blackboard.

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Learning During a Global Pandemic – A note on flexibility and compassion These are not normal times. All of us are living through something extraordinarily difficult. We are separated from people we love. Some of us have lost people close to us. We are grieving—for people, places, and experiences that we miss. We are struggling—emotionally, financially, physically. We have experienced political and social tensions in our communities, and we may fear for ourselves or those we love. We have added responsibilities and unexpected daily challenges. We all live with tremendous uncertainty about what comes next. We can’t pretend these things won’t affect our time together. Sometimes this course will not go as planned. Sometimes your work may fall short of your usual standards—because you’re having a hard time, because there’s a pandemic, because something unexpected happened. That’s okay! I’m probably having a hard time too! What we can do together is exercise compassion and flexibility. I have structured the course this year to maximize flexibility. You need to attend the class sessions and participate in the negotiation exercises, because it’s the only way to learn to negotiate—but I’ve built in some cushion so you can miss a session or two if you have to. (You will get the most out of class if you can participate in every session). I won’t ask you to provide a reason or documentation to take advantage of this; I’ll trust that you will try your hardest to come to class and complete the work, and if you can’t, I’ll trust that there was a good reason. I have also designed the assignments to allow for some flexibility. In return, I ask you to be flexible. Things may change as the semester unfolds. And I ask you to be compassionate—toward your classmates, your TAs, and your instructors. We’re all doing the best we can.

Course Prerequisites Prerequisites: RSM260H1

Statement on Equity, Diversity and Inclusion

The University of Toronto is committed to equity, human rights and respect for diversity. All members of the learning environment in this course should strive to create an atmosphere of mutual respect where all members of our community can express themselves, engage with each other, and respect one another’s differences. U of T does not condone discrimination or harassment against any persons or communities.

Required Technology For Fall-Winter 2020-21, this course will be conducted entirely online. To participate fully and to complete the course successfully, you must ensure you have a computer with a working webcam, microphone and reliable access to an internet connection. For further details, please visit this link: Recommended Technology Requirements for Remote/Online Learning

Required Readings

1. Materials for negotiation exercises, distributed weekly. These will have information specific to your assigned role, so you may *not* share them with other students.

2. Textbook: You will be responsible for 1-2 chapters of reading each week from the Lewicki text, to be read after class. Specific assignments will be announced each week. I will assign chapters based on the 3rd Canadian edition of the textbook, and there are

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copies of that edition available at the University; however, they have recently released a 4th edition and you are free to purchase that instead if you wish. If you have access to an older edition or to the US edition, the content should be substantially the same, but you are responsible for determining which chapters correspond to the assigned chapters.

Lewicki, R.J., Saunders, D.M., Barry, B., & Tasa, K. (2017). Essentials of Negotiation (Canadian 3nd Edition). Boston: McGraw Hill. or Lewicki, R.J., Tasa, K., Barry, B. & Saunders, David M. (2020) Essentials of Negotiation (Canadian 4th Edition). Boston: McGraw Hill.

3. Occasional other readings, as assigned.

Evaluation and Grades Grades are a measure of the performance of a student in individual courses. Each student shall be judged on the basis of how well they have command of the course materials.

Coursework Due date

Attendance and Participation 24% Weekly

Negotiation Journal / Self-Reflections 18% Due weekly after class (8 total), you can miss 2 weeks without penalty

Real-World Negotiation Assignment 20% February 26, 2021

Final Reflection Paper 35% April 9, 2021

Participation in Research 3% Research opportunities expected to end on March 29, 2021

Course Format and Expectations Attendance and Participation (24% of final grade) Attendance and participation are essential for your success this class. Every week in class, we will complete a role-played negotiation exercise, and your active participation in these exercises and in the subsequent discussion and debrief will be critically important for your learning and for that of your peers. As a result, you are expected to attend all classes punctually and to prepare and participate in every negotiation. You should carefully consider whether you can make a commitment to attend class. I suggest you not take this class if you already know that you will miss two or more classes because of schedule conflicts. Of course, we all know that life happens. You may get sick, have a family emergency, or have some unavoidable conflict. You will have to weigh the consequences of missing class against your other obligations. Whenever possible, I ask that you notify me in advance if you have to miss class, arrive late, or leave early; this will minimize the effect on your classmates by allowing me to plan for your absence when organizing the day’s exercise.

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To get full credit for participation, you must:

Attend our 8 synchronous course sessions. **In 2021, I will allow for 2 no-excuse absences, but I ask that you let me know in advance if you know you will be missing class.

Arrive on time to class and stay until the end

Carefully prepare for your role in the negotiation exercise

Actively participate in the negotiation exercise

Participate in the class discussion that follows each exercise

Submit your negotiation outcomes and learnings using the specified mode for that week (usually an online poll)

Complete and submit any other required in-class assignments This policy reflects the importance of the in-class negotiation exercises. You will learn about negotiations primarily by practicing your negotiation skills with your classmates, and your classmates in turn rely on your attendance for their educational experience.

Your participation in the negotiation exercises will be evaluated based on how carefully you

prepared and how seriously you engaged in the negotiation exercises. Failing to carefully read

your role information or to follow the negotiation ground rules (detailed below) will negatively

affect your participation grade. Arriving late, leaving early, or otherwise detracting from others’

negotiation experiences will negatively affect your participation grade.

Your participation in class discussions will be evaluated based on the quality (not the quantity)

of your contributions, and especially whether you help move the class discussion forward and

further the learning of your peers. A valuable contribution could involve asking questions that

prompt the instructor to clarify complex material, offering comments in class that clarify issues

pertaining to the material, or linking relevant concepts to current events. Outstanding

contributions are highly insightful and thoughtful comments that enrich the conversation,

challenge the other students and instructor to think more deeply, and/or offer novel and creative

perspectives about the issues at hand.

If you are concerned about the attendance policy or have any questions about how it might affect you, please set up an appointment and we can discuss your particular situation.

Negotiation Journal / Self-Reflections (18% of final grade) You are required to submit a short written reflection on the negotiation exercises we complete each week. These are due *after* the exercise is complete. This is an opportunity for you to analyze the negotiation and reflect on what happened, what worked or didn’t work, and what you learned from the exercise. These weekly reflections will also help inform your final paper. These are due every week, but you can miss two of them during the term without penalty. If you submit all 8, we will grade you on the best six submissions. Please note, you will not be able to do a self-reflection for a week in which you miss class or do not complete the negotiation exercise.

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Real-World Negotiation Assignment (20% of final grade) To encourage you to think about the many opportunities you have to negotiate in everyday life, and to improve your negotiation skills, you will be asked to go out and negotiate in the real world! Depending on the COVID situation in your area, most of you will complete this exercise by phone or over video, or with people in your household. For example, you might negotiate with your cable or internet company for better terms, or with someone selling an item you wish to buy online, or with your roommates for a more equitable division of labor on chores, or with your distanced relatives over how to celebrate an upcoming holiday. You will need to submit a short paper in which you analyze and reflect on your negotiation, and draw lessons from your experience to inform your future negotiations. Detailed instructions for this assignment will be available on Quercus. Final Reflection Paper (35% of final grade)

In the final written assignment, you will be asked to assess your personal strengths and weaknesses as a negotiator, record key lessons from the class material and exercises, and suggest avenues for improvement. Specific instructions will be circulated later in the term, Research Participation Requirement (3% of final grade) Marketing and Organizational Behaviour researchers run experimental studies to test theories about human behaviour. The research requirement is intended to supplement this course’s material, by giving you direct exposure to research in these fields. You may fulfill this requirement by: 1. Participation in three hours (credits) of research studies, or 2. Analysis of three research articles, or 3. A combination of research studies and article analyses

Note, this is not an extra credit assignment; credit-hours of participation translate into real percentage values, as determined by the professor (check your syllabus). You will receive one credit for each one-hour of research participation you complete, up to a maximum of three credits.

Using Sona: Pre-registered Account and Course Registration To participate in a research study, you will need to sign into our Rotman Behavioural Research Lab (BRL) research participation website (SONA): https://rotman.sona-systems.com/. Please add both the Sona Admin, [email protected], and Behavioural Research Lab, [email protected], email addresses to your contact list. This will ensure that registration, password reset links, and important updates regarding your account/study participation are not mistakenly marked as spam. Former Participants: those with existing BRL credit-pool accounts on SONA can use their previous credentials to log-in, and immediately begin registering for courses and studies. New Users: your account has already been created for you by our Lab Manager. This account

is linked to your “[Username]@mail.utoronto.ca” email address, and a link to complete the registration has been sent to that address.

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Trouble Logging In: if you have overlooked your password registration link, or forgotten details of your log-in information, please use the “Forgot Password” feature on the SONA log-in page to have these credentials sent to your email. Please familiarize yourself with the “Student Research-Participation Guide,” made available to you by your professor: this guide, as well as the FAQ on Sona, cover all the pertinent steps and criteria for registering for studies and completing your participation requirement through either study participation or article analyses. Feel free to email [email protected] if you have any question. Research opportunities for the Winter session are anticipated to begin the week of January 11th, 2021, and end on March 29th, 2021.

Written Assignments

Your ability to communicate clearly and effectively in writing, and to tailor your writing style for a range of personal and professional audiences, will be critical to your career post-graduation. Therefore, I consider written communication to be a core component of this upper-level course. (Oral communication skills are also vital, and you will have plenty of chances to hone your communication skills in the negotiation exercises and classroom discussion.) Please note that clear, concise, and correct writing will be considered in the evaluation of all written assignments. That is, you may lose points for writing that impedes communication: poor organization, weak paragraph development, excessive wordiness, hard-to-follow sentence structure, spelling mistakes and grammatical errors. Students who require additional support and/or tutoring with respect to their writing skills are encouraged to visit the Academic Success Centre (http://www.studentlife.utoronto.ca/asc) or one of the College Writing Centres (www.writing.utoronto.ca/writing-centres). These centres are teaching facilities, not editing services, where trained staff can assist students in developing their academic writing skills. There is no charge for the instruction and support.

Electronic Course Materials

This course will be using negotiation exercises from a variety of publishers. To cover the cost of these exercises, your student account will be charged an ancillary fee of $50. This is specified in the course listing. The use of these materials complies with all University of Toronto policies which govern fees for course materials.

Credit/No-Credit Option in Rotman Commerce

You may request to Credit/No-Credit (CR/NCR) an RSM course in the following cases only:

The course will not be used for any specialist or focus, including the 8.0 RSM FCE requirement.

The course does not have a group work component. If you wish to request CR/NCR for an RSM course, you must contact a Rotman Commerce academic advisor by the drop deadline for the current term. The deadline for this term is May 7, 2021. Final approval is on a case-by-case basis with the permission of the Director, Rotman Commerce.

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Negotiation Exercise Ground Rules These are some ground rules for our negotiation exercises: 1. You are expected to be prepared and on time for all negotiation exercises. 2. Never assume identical negotiation materials, even if others have the same role as you. Any information you receive for a negotiating exercise is confidential. Never assume material is identical even if a classmate is playing the same role, unless you are told that you can share information and strategize together. 3. You should not show your confidential role instructions to other parties during a negotiation. Nor should you read it or quote it. The reason is that this has no equivalent in the real world—it would be like showing a counterpart what’s in your mind, which is impossible. At your discretion, you can speak about your interests and alternatives to the other side, but they will have to take your word for it, not read it in your role. 4. You should “ad lib” in these exercises to provide rationales and explanations for your character’s preferences—say things you think the character would say. That said, you should not make up facts that materially change the power distribution of the exercise or improve your bargaining position You should not invent, for example, that your family has just bought the other side’s company, or that the EPA is planning a toxic waste dump across the street from a house for sale. If you are asked a question calling for objective factual information that is not in your confidential instructions, you should handle as you would in reality, and your answer would be “I don’t know.” 5. In some exercises, your role will tell you that the number of issues or terms under discussion has been fixed. If not, then it is a matter of your discretion whether to bring other issues into the discussion. It is tempting sometimes to promise certain resources from one’s organization to “sweeten the deal” for your counterpart. Don’t do so, unless role information suggests that these resources exist and that you have discretion over them. As a guide, pay close attention to what the role says about your character’s formal position and relationships in the organization. Don’t agree to things in the negotiation that would get the character fired or undermine his or her reputation. 6. Once negotiation ends, do not share information until after debrief. When you have completed a simulation, please do not reveal your information to the other party before returning to the classroom. After class you may share your confidential information, but you are not obliged to do so. 7. It is important to do the week’s readings AFTER the negotiation. The concepts will be more comprehensible if you have already experienced them directly and foreknowledge of the concepts could prevent mistakes that are the critical part of the learning process. Do not read ahead beyond that required for the next set of sessions! Sometimes the solution to an exercise or a case is given away by readings slated for later in the course. 8. It is not appropriate to borrow notes, discuss cases or exercises, or share class materials with people outside of this section. Doing so, you could inadvertently spoil your classes or another class’s experience with a case or exercise. Contact me if you are missing class materials. Do not discuss negotiations with students who have not taken this class.

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Weekly Schedule Subject to change depending on the progress of the class. Check the course website for updates and for each week’s assigned readings. Negotiation exercises will be announced and distributed before or during class each week.

Session Dates

(Thu / Fri) Topic Assignments

No class 14-Jan / 15-Jan

1 21-Jan / 22-Jan Introduction to Negotiation and Distributive Bargaining

Self-reflection #1 (due after class)

2 28-Jan / 29-Jan Integrative Bargaining Self-reflection #2 (due after class)

3 04-Feb / 5-Feb Integrative Bargaining and Negotiation Preparation

Self-reflection #3 (due after class)

No class 11-Feb / 12-Feb

No class 18-Feb / 19-Feb Reading week

4 25-Feb / 26-Feb Negotiation Styles and Cross-Cultural Negotiations

Real-world negotiation exercise due Feb 26. Self-reflection #4 (due after class)

5 04-Mar / 05-Mar Ethics in Negotiation Self-reflection #5 (due after class)

6 11-Mar / 12-Mar Complex Negotiations Self-reflection #6 (due after class)

7 18-Mar / 19-Mar Multi-Party Negotiations Self-reflection #7 (due after class)

8 25-Mar / 26-Mar Course Summary and Negotiating by Email

Final class on March 25/26. Self-reflection #8 (due after class)

No class 01-Apr / 02-Apr

No class 08-Apr/09-Apr Final paper due Apr 9

Please note the last day you can drop this course without academic penalty is March 15, 2021.

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Policies and Procedures

Missed Tests and Assignments (including mid-term and final-term assessments) As noted earlier, I have structured the course this year to maximize flexibility. Many course requirements allow you to choose which weeks to submit, and/or allow you to miss 1-2 weeks without penalty and without excuse. Details are provided under the relevant section on Course Expectations above. For the other assignments, students who miss an assignment for reasons beyond their control (e.g. illness or other unforeseen problem) may request special consideration. Under the circumstances this year, I will tend to give reasonable consideration whenever possible (see Learning Under a Pandemic section above).

 In such cases, students must: 1. Notify the instructor AND the Rotman Commerce Program Office on the date of the

missed course deliverable, e.g. missed test, final assessments, assignment or class (in the case of participation marks).

2. Complete a Request for Special Consideration Form and submit it along with supporting documentation this may include either your Absence Declaration on ACORN (please read the instructions on how to use the Absence Declaration in ACORN) or Verification of Student Illness or Injury form to the Rotman Commerce Office within 2 business days of the originally scheduled course deliverable.

Students who do not provide appropriate or sufficient supporting documentation may receive a grade of 0 (zero) for the missed course deliverable. Students will be required to submit the missed assignment at a later date, or, at the discretion of the professor, to submit a makeup assignment if the original assignment is no longer feasible to submit.

Late Assignments All assignments are due on the date and at the time specified in Quercus. Students who, for reasons beyond their control, are unable to submit an assignment by its deadline must obtain approval from the instructor for an extension. Supporting documentation may be required as per the policy on missed tests and assignments. If an assignment is submitted late without an extension, grades will normally be reduced by 5 percentage points (e.g., from a 75% to a 70%) if the assignment is not received by the specified time, and by an additional 5% points for each additional day late. I reserve the right to refuse to grade any assignment that is more than one week late, in which case a grade of 0% will be assigned for that part of the course grade. Please contact me to discuss your options if you feel you will be unable to submit within a week of the due date.

Accessibility Needs The University of Toronto is committed to accessibility. If you require accommodations for a temporary or ongoing disability or health concern, or have any accessibility concerns about the

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course, the classroom or course materials, please contact Accessibility Services as soon as possible at [email protected] or studentlife.utoronto.ca/as. It is important that you get in touch with them as soon as possible because the process for obtaining your accommodation letter may take up to several weeks. If you have general questions or concerns about the accessibility of this course, you are encouraged to reach out to your instructor, course coordinator, or Accessibility Services.

If you’re interested in helping make this course more accessible, consider volunteering to be a note taker. Accessibility Services needs dependable volunteer note takers to assist students living with a disability to achieve academic success. All you have to do is attend classes regularly and submit your notes consistently. Follow these steps:

1. Register online as a Volunteer Note Taker at https://clockwork.studentlife.utoronto.ca/custom/misc/home.aspx

2. Follow the link that says “Volunteer Notetakers” 3. Select your course and upload a sample of your notes 4. Once you have been selected as a note taker, you’ll get an email notifying you to upload

your notes. If you have questions or require assistance, please email [email protected]. Volunteers may receive co-curricular credit or a certificate of appreciation. For courses with deliverables that require you to work in teams, please note the following. If you are a student registered with Accessibility Services, and extensions are one of your academic accommodations, requests for extensions impact everyone in the group. As a result, requests for late submissions of any component of teamwork will require compelling reasons, advance notice, and must work for everyone in the team. You are encouraged to discuss with your course instructor, Accessibility Advisor, and other team members what you need in order to successfully complete your coursework. Additionally, the Rotman Commerce Centre for Professional Skills offers Teamwork Mentors (see section above) who can help you and your team discuss how to support you effectively and how to develop a work plan that meets the needs and constraints of all team members.

Academic Integrity Academic Integrity is a fundamental value essential to the pursuit of learning and scholarship at the University of Toronto. Participating honestly, respectively, responsibly and fairly in this academic community ensures that the U of T degree that you earn will continue to be valued and respected as a true signifier of a student's individual work and academic achievement. As a result, the University treats cases of academic misconduct very seriously. The University of Toronto’s Code of Behaviour on Academic Matters outlines the behaviours that constitute academic misconduct, the process for addressing academic offences and the penalties that may be imposed. You are expected to be familiar with the contents of this document. Potential offences include, but are not limited to: In papers and assignments:

Using someone else's ideas or words without appropriate acknowledgement.

Submitting your own work in more than one course without the permission of the instructor.

Making up sources or facts.

Obtaining or providing unauthorized assistance on any assignment (this includes collaborating with others on assignments that are supposed to be completed individually).

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On test and exams:

Using or possessing any unauthorized aid, including a cell phone.

Looking at someone else's answers

Misrepresenting your identity.

Submitting an altered test for re-grading. Misrepresentation:

Falsifying institutional documents or grades.

Falsifying or altering any documentation required by the University, including (but not limited to) medical notes.

All suspected cases of academic dishonesty will be investigated by the following procedures outlined in the Code of Behaviour on Academic Matters. If you have any question about what is or is not permitted in the course, please do not hesitate to contact the course instructor. If you have any questions about appropriate research and citation methods, you are expected to seek out additional information from the instructor or other U of T resources such as College Writing Centres or the Academic Success Centre.

Email At times, the course instructor may decide to communicate important course information by email. As such, all U of T students are required to have a valid UTmail+ email address. You are responsible for ensuring that your UTmail+ email address is set up and properly entered on ACORN. For more information visit help.ic.utoronto.ca/category/3/utmail.html. Forwarding your utoronto.ca email to a Gmail or other type of email account is not advisable. In some cases, messages from utoronto.ca addresses sent to Gmail accounts are filtered as junk mail, which means that important messages from your course instructor may end up in your spam or junk mail folder.

Quercus and the Course Page The online course page for this course is accessed through Quercus. To access the course page, go to q.utoronto.ca and log in using your UTORid and password. Once you have logged in, you will be at the Quercus Dashboard. On this page you will see all of the courses you are presently enrolled in. If you don’t see the course listed here but you are properly registered for the course in ACORN, wait 48 hours.

Recording Lectures Lectures and course materials prepared by the instructor are considered by the University to be an instructor’s intellectual property covered by the Canadian Copyright Act. Students wishing to record a lecture or other course material in any way are required to ask the instructor’s explicit permission, and may not do so unless permission is granted. Students who have been previously granted permission to record lectures as an accommodation for a disability are excepted. This includes tape recording, filming, photographing PowerPoint slides, Quercus materials, etc. If permission for recording is granted by the instructor (or via Accessibility Services), it is intended for the individual student’s own study purposes and does not include permission to “publish” them in any way. It is forbidden for a student to publish an instructor’s notes to a website or sell them in any other form without formal permission.

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FIPPA Language Notice of video recording and sharing (Download and re-use prohibited) This course, including your participation, will be recorded on video and will be available to students in the course for viewing remotely and after each session. Course videos and materials belong to your instructor, the University, and/or other sources depending on the specific facts of each situation, and are protected by copyright. Do not download, copy, or share any course or student materials or videos without the explicit permission of the instructor. For questions about recording and use of videos in which you appear please contact your instructor.