Stress Managemen

t

Course Objective• Explain What is Stress

• Describe the Symptoms of Stress

• Explain What are Stressors

• Explain the Types of Stress

• Describe the Stages of Human Stress Response

• Explain What is Stress Management

• Describe the Causes of Stress in Workplace

• Explain the ABC Strategy for Stress Management

• Explain the Steps of Stress Management

• Describe the Stress Management Techniques

• Explain the Approaches to Stress Management

• List the Tips for Managing Stress

IntroductionLet us take a look at the lives of four people – a housewife, an office executive, a student and a retired person.

Housewife

Oh, No! I still haven’t got the breakfast ready. I have to also get kids ready for school. God! I am feeling weak and exhausted!

IntroductionLet us take a look at the lives of four people – a housewife, an office executive, a student and a retired person.

Office Executive

How do I get these reports ready? I am not sure how to prepare the graphs for the report! How will I face the boss? To top it, I am getting this splitting headache!

IntroductionLet us take a look at the lives of four people – a housewife, an office executive, a student and a retired person.

Student

Why do I have to study Accounts? I just don’t seem to understand it! What will I do in the exams tomorrow? I have lost all appetite!

IntroductionLet us take a look at the lives of four people – a housewife, an office executive, a student and a retired person.

RetiredPerson

House expenses are just mounting up day by day. I also need to get my car repaired and also need new dentures. How will I meet my expenses? I will also need to see a doctor, for these acidity attacks that I am having now-a-days!

IntroductionYou can see that no-one is spared from the evil of stress.

Whether it is a housewife, an office executive, a student or a retired person, all of them experience stress due to different reasons.

HousewifeOffice

Executive StudentRetiredPerson

Also, you can see that stress takes a toll on their mental and physical health.

The stress either makes them feel exhaustion, headaches, loss of appetite or acidity attacks.

Exhaustion Headaches Loss of appetite

Acidity attacks

Hence, it is important to understand and manage stress. Let us learn about stress management in detail.

STRESS

What is Stress?Any influence that disturbs the natural

equilibrium of the living body.

A feeling of sustained anxiety which over a period of time leads to disease.

It is a common

response to an attack.

A psychological response which follows failure to cope with problems.

Symptoms of StressThere are various symptoms of stress that are experienced in different aspects such as follows:

Emotional Symptoms

Behavioral Symptoms

Mental Symptoms

Physical Symptoms

Let us look at each in detail.

Behavioral Symptoms• Appetite changes - too

much or too little• Eating disorders -

anorexia, bulimia• Increased intake of

alcohol and other drugs• Increased smoking• Restlessness• Fidgeting• Nail biting• Hypochondria

Forms of Stress

Acute Traumatic Stress:• This form of stress is a critical incident

stress• It produces considerable physiological

distress• This is a normal reaction to abnormal

events

Cumulative stress

General stress

Acute traumatic stress

Post traumatic stress

Acute traumatic stress

Resistance

When the stress is maintained, then comes the stage of ‘resistance’. The alarm symptoms dissipate and the body develops an adaptation to the stress.

Impact of Stress on Performance

Definition of Workplace Stress

Our emotions are getting affected in the workplace because of the social, occupational, environmental and psychological elements that we see as threats. These perceived threats are external and stress is a reaction of the human body. These threats are considered as external stimuli and human body is treated as internal stimuli. The amount of stress depends on the individual’s ability to deal with the external factors as the relative intensity of the stimuli. For example, the stress of creating a software would be more for a fresh graduate who has just joined the company than the stress it would cause an employee with experience.

Strategies for Reducing Workplace Stress

Management recognizes workplace

stress and takes steps regularly

to reduce stress.

••

Mental health benefits are

provided in the health insurance

coverage.

••

There is good communication

between employer and employees.

••

Workers are aware of the work load and they have a

clear job description.

••

Freedom is given to employees to talk with their

co-workers during work

Stress and Gender

Tools to Measure Stress LevelsExisting tools that measure stress are as follows:

Stress Assessment Test

Stress Meters

Biodots

Stress Exams

Seeking Professional Help

ABC Strategy for Stress Management

BBala

nce CCo

ntro

lAAwareness

• What causes you stress?

• How do you react?

• There is a fine line between positive / negative stress

• How much can you cope with before it becomes negative?

• What can you do to help yourself combat the negative effects of stress?

Steps of Stress ManagementSt

ep 2

: As

sess

the

stre

ssor

s

• Assess the organizational stressors• Recognizing symptoms of stress• Recognize Physical signs• Recognize Emotional signs• Measuring stress in organizations• Assess how stressed are you?

Personality and Stress • Type B – Placid

Such people are characterized by the following traits:• Quiet• Very little worries them• Worry only about things they can alter or control and leave

others to worry about the rest

Stress-Helpful Foods

Vitamin A

Brewers’ Yeast

Vitamin C

Iron

Zinc

Iodine

Calcium

Ginseng

Selenium

Molasses

Chlorella

Evening Primrose Oil

Tips for Managing StressTip #1

Add good nutrition and exercise

Tip #2 Laugh

Tip #3Be social

• Keep your body healthy and strong with nutritious foods

• Avoid eating diet with high fat

• Avoid caffeine, nicotine, and alcohol

• Laughter may be one of the healthiest antidotes to stress

• When you laugh or, just smile, the flow of blood to the brain is increased

• Laughter leads to the release of endorphins which results in a drop in the level of stress hormones

• When you feel stress, your instincts tell you to isolate yourself

• Call friends and live with younger children

• Do volunteer work

This is a DEMO Course On – Stress Management.

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