Wolverhampton Business SchoolBA (Hons) International Hospitality ManagementRustomjee Academy for Global Careers pvt LtdCourse Guide

2018-19September

About this guide

This is your course guide. It provides the basic but fundamental information about your course of study. Thisguide is yours for the duration of the course, we don’t re-issue it annually and if any information containedwithin were to change then we will write to you to explain so.

In particular, if any important aspects relating to your modules were to change then we will inform you inaccordance with the Code of Practice for the Management of Changes to Modules and Courses. The teachingand support teams which you will get to know over time will refer to this guide – it will be useful to you andwe advise you to make good use of it throughout your studies.

The Course Guide should be read in conjunction with the more general sources of information which relate toall students at the University. The Student Handbook is a very detailed reference point for all issues relating toyour studies which aren’t specific to just your particular course. You might also want to refer to the StudentCharter; the University’s Policies and Regulations and the University Assessment Handbook documents whichwill provide you with all of the information that we think you will need for your period of study here.

If you need additional information, or you simply want to discuss elements of any of these documents or otheraspects of your course, find that there is something you need to know, please contact your Faculty StudentServices:

Faculty Student Services

We can help with the administration and organisation of your time at University – from enrolment andmodule registration, tuition fee enquiries, attendance support, course management and lifecycle queries,extenuating circumstances, leave of absence, transfers and changes, assignment submission, SAMsappointments, assessment and result queries, right through to Graduation.

You can also come and talk to us for impartial advice and support if things are starting to go wrong and you’renot sure who else to talk to. The main thing to remember is that you are not alone. We see large numbers ofstudents over the course of a year on a variety of issues, so please don’t be afraid to approach us.

We are here to ensure that your transition into Higher Education is as smooth as possible. Normal officeopening hours are Monday-Friday 08:45-17:00.

You can contact us through the e:vision help desk, by phone or in person or by e-mail:

Faculty of SocialSciences

The Lord Paul Swraj Building MU 202 (01902) 321789(01902) 321515

FoSS@wlv.ac.uk

Help and Advice is alsoavailable from StudentSupport & Wellbeing…

Contact us at the Alan TuringBuilding MI 001 for all enquiries andreferrals… Services operate at allcampuses by appointment.

(01902) 321074(01902) 321070

ssw@wlv.ac.ukmoney@wlv.ac.uk

Welcome from the Course Leader

On behalf of the teaching and support teams from BA (Hons) International Hospitality Management RustomjeeAcademy for Global Careers pvt Ltd course, I would like to extend to you a very warm welcome to theUniversity of Wolverhampton, and in particular your campus.

My name is Asia Alder and I am the course leader for your BA (Hons) International Hospitality ManagementRustomjee Academy for Global Careers pvt Ltd course and alongside your personal tutor, will be your mainpoint of contact over the duration of your studies. My contact details are below – please don’t hesitate to get intouch if you need any support or guidance.

The successes which you will achieve whilst at the University are based upon a partnership between the

expertise and support from the staff here and the effort you put into learning. We welcome students who areeager to think for themselves, to take control of their own learning and who are ready to get involved indeveloping the skills required in a highly competitive job market. Make the most of the wide range ofopportunities available to you.

Studying at University can be difficult, and for many of you the transition into University life will bechallenging. However we will support you throughout your course, particularly whilst you develop into anindependent learner over the course of your first year with us.

We believe it is important that you are encouraged to make your own contribution to the effective operationand development of your chosen course. We hope that you might consider acting as a Course Representativeduring some of your time with us to help the University continue to improve your experience.

I would like to wish you every success with your studies. We look forward to working with you and hope thatyou enjoy your time with us.

Asia Alder

Course Management and Staff Involvement

RoleRole NameName SpecialismSpecialism eMaileMail Tel. Ext.Tel. Ext. RoomRoom

Head of Department Mrs Sarah Williams Sarah.Williams@wlv.ac.uk 3620 MN114

Course Leader Dr Asia Alder A.Alder@wlv.ac.uk 3723 MN005

Educational Aims of the Course

BA (Hons) International Hospitality Management aims to prepare graduates for management roles in thedynamic global hospitality industry. Students would acquire industry relevant skills, knowledge andunderstanding which will enable them to utilise relevant technological tools and techniques in themanagement of resources in order to create desirable guest experiences. You will also develop skills inentrepreneurship and intrepreneurship which will maximise your performance in the contemporaryhospitality environment.

What makes this programme distinctive?

The Faculty has strong reputations in the subject disciplines of international hospitality management, basedon a combination of the industry expertise and experience. MiLE staff who have delivered a number ofnational and international consultancy projects (including KTP) on behalf of organisations such as The BritishCouncil, and leading brewers, further demonstrating our expertise around the management of hospitality.Courses are informed by our research, publications, and engagement with professional bodies such as the ITTand AEME. Our alumni from the last 20 plus years work at the most senior management levels worldwide, andmany have progressed to gain PhD’s and enter higher education as lecturers.

Whilst studying this course, you will learn about the global marketplace within which internationalhospitality operates, gain a working understanding of digital technologies, and develop entrepreneurship andbusiness skills that will help you to plan, organise, and manage international hospitality.

Course Structure

September (Full-Time)September (Full-Time)

Part time students study alongside full time students. However, they do not study more than 80 credits in eachacademic calendar year.

Year 3Year 3

Full time and Sandwich Undergraduate Honours students normally study 120 credits per academic year; 60credits semester 1 and 60 credits semester 2.

ModuleModule TitleTitle CreditsCredits PeriodPeriod TypeType

6LI022 Research, Interpretation and Analysis 20 OSEA Core

6LI007 Gastronomy and Menu Design 20 OSEA Core

6BU009 Social Enterprise in Context 20 OSEA Core

6LI008 Hotel and Accommodation Management 20 OSEA Core

6BU008 Strategy and Consultancy 20 OSEA Core

6BU001 Researching Business and Management Issues 20 OSEA Core

Course Learning Outcomes

Learning OutcomeLearning Outcome Contributing ModulesContributing Modules

Ordinary Course Learning Outcome 1Ordinary Course Learning Outcome 1(ORDCLO1)(ORDCLO1)

Understand the role and scope of theinternational hospitality sector and criticallyanalyse hospitality's impact upon theirenvironments and on regional, national and globalculture.

6BU001 Researching Business and Management Issues6LI007 Gastronomy and Menu Design6LI008 Hotel and Accommodation Management6LI022 Research, Interpretation and Analysis

Ordinary Course Learning Outcome 2Ordinary Course Learning Outcome 2(ORDCLO2)(ORDCLO2)

To acquire industry knowledge and developoperational and entrepreneurial skills, relevant toemployability and to the operation andmanagement of international hospitality.

6BU008 Strategy and Consultancy6BU009 Social Enterprise in Context6BU013 Independent Project6LI007 Gastronomy and Menu Design

Ordinary Course Learning Outcome 3Ordinary Course Learning Outcome 3(ORDCLO3)(ORDCLO3)

Recognise the changing trends in theinternational hospitality industry and its ability toattract retain and develop consumers andmarkets.

6BU008 Strategy and Consultancy6LI007 Gastronomy and Menu Design

Ordinary Course Learning Outcome 4Ordinary Course Learning Outcome 4(ORDCLO4)(ORDCLO4)

Apply problem solving techniques to managechallenges and appropriate theoretical conceptsand models to the management of variedinternational hospitality organisations.

6BU001 Researching Business and Management Issues6BU008 Strategy and Consultancy6BU009 Social Enterprise in Context6LI008 Hotel and Accommodation Management6LI022 Research, Interpretation and Analysis

Ordinary Course Learning Outcome 5Ordinary Course Learning Outcome 5(ORDCLO5)(ORDCLO5)

Develop awareness of and utilise digitaltechnologies in learning environments and in thecontext of developing and managing international

6LI007 Gastronomy and Menu Design6LI008 Hotel and Accommodation Management6LI022 Research, Interpretation and Analysis

hospitality organisationsOrdinary Course Learning Outcome 6Ordinary Course Learning Outcome 6(ORDCLO6)(ORDCLO6)

Understand, manage and critically evaluate therole of regional, national and global stakeholdersand their impact on the structure andorganisation and management of theinternational hospitality industry organisations.

6BU009 Social Enterprise in Context6LI008 Hotel and Accommodation Management

Honours Course Learning Outcome 1Honours Course Learning Outcome 1(DEGCLO1)(DEGCLO1)

Understand the role and scope of theinternational hospitality sector and criticallyanalyse hospitality's impact upon theirenvironments and on regional, national and globalculture.

6BU001 Researching Business and Management Issues6LI007 Gastronomy and Menu Design6LI008 Hotel and Accommodation Management6LI022 Research, Interpretation and Analysis

Honours Course Learning Outcome 2Honours Course Learning Outcome 2(DEGCLO2)(DEGCLO2)

To acquire industry knowledge and developoperational and entrepreneurial skills, relevant toemployability and to the operation andmanagement of international hospitality.

6BU008 Strategy and Consultancy6BU009 Social Enterprise in Context6BU013 Independent Project6LI007 Gastronomy and Menu Design

Honours Course Learning Outcome 3Honours Course Learning Outcome 3(DEGCLO3)(DEGCLO3)

Recognise the changing trends in theinternational hospitality industry and its ability toattract retain and develop consumers andmarkets.

6BU008 Strategy and Consultancy6LI007 Gastronomy and Menu Design

Honours Course Learning Outcome 4Honours Course Learning Outcome 4(DEGCLO4)(DEGCLO4)

Apply problem solving techniques to managechallenges and appropriate theoretical conceptsand models to the management of variedinternational hospitality organisations.

6BU001 Researching Business and Management Issues6BU008 Strategy and Consultancy6BU009 Social Enterprise in Context6LI008 Hotel and Accommodation Management6LI022 Research, Interpretation and Analysis

Honours Course Learning Outcome 5Honours Course Learning Outcome 5(DEGCLO5)(DEGCLO5)

Develop awareness of and utilise digitaltechnologies in learning environments and in thecontext of developing and managing internationalhospitality organisations.

6LI007 Gastronomy and Menu Design6LI008 Hotel and Accommodation Management6LI022 Research, Interpretation and Analysis

Honours Course Learning Outcome 6Honours Course Learning Outcome 6(DEGCLO6)(DEGCLO6)

Understand, manage and critically evaluate therole of regional, national and global stakeholdersand their impact on the structure andorganisation and management of theinternational hospitality industry organisations.

6BU009 Social Enterprise in Context6LI008 Hotel and Accommodation Management

PSRB

None

Employability in the Curriculum

Upon graduation students can expect to enter a number of roles in the events sector: public, private orvoluntary, gain career progression or set up their own events business. Opportunities can be found in adiversity of venues worldwide from management of venues and stadia, conferencing in hotels to stagingcorporate, local authority or charity events, arts and music festivals, or business start up such as Weddingplanning. Graduates of this award may also progress to postgraduate study.

Teaching, Learning and Assessment

These may include;

Reading – both core and supplementary reading from books, journals and electronic sourcesCase Analysis – to look at the application of theory and practice, to identify problems and recommendsolutionsGroup discussions – on provided themes to draw out and share personal experiences and learningamongst the wider groupStudent presentations/student led seminarsProblem-based learning approachesLectures and workshopGroup and individual tutorialsPersonal reflectionGroup role play and project workAssessment preparation and feedbackIndividual and group presentationsDigital assessmentPeer feedback.

Reference Points

Quality Code - Part A: Setting and Maintaining Academic Standards. Including;

Qualifications Frameworks

Characteristics Statements

Credit Frameworks

Subject Benchmark Statements

Quality Code - Part B: Assuring and Enhancing Academic Quality

University Policies and Regulations

Equality Act (2010).

Academic Regulations Exemptions

None.

Support with your studies

University Learning Centres are the key source of academic information for students providing access to:

Physical library resources (books, journal, DVDs etc.)

Study areas to allow students to study in the environment that suits them best: Social areas, quiet andsilent areas.A wide range of online information sources, including eBooks, e-journals and subject databasesAcademic skills support via the Skills for Learning programmeStudents on campus can attend workshops or ask for one-to-one help on a range of skills such asacademic writing and referencing.Dedicated Subject Pages to enable you to explore key online information sources that are recommendedfor their studies.Physical access to local libraries both in UK and overseas via SCONUL and WorldCat agreements

We also strongly advise you to download to “MyWLV” student app. MyWLV is a single point of personalisedaccess to the variety of systems the University offers. This includes pulling through relevant information (e.g.deadlines, timetables) and linking to underlying systems.

Course Specific Support

Course Specific Support:

There are a number of levels of support available for learning.

A personal tutor at Rustomjee is allocated to every student. Personal tutors maintain regular communication(virtual and/or face-to-face) with each of their designated tutees. Follow up meetings are arranged withstudents who are not making satisfactory progress or who are at risk of withdrawal. Personal tutors assiststudents in their personal and academic development, planning and progression.

Your Course Leader will monitor the academic and experiential quality of the course through award boards,focus groups and other channels. The Course Leader also supports and directs students proactively on theCourse, both collectively and individually, and responds to inquiries and requests from students with regard tothe academic programme of study.

Student support and guidance will be offered on a number of levels. Module tutors at Rustomjee will provideguidance to students on topic related issues. Staff have office hours during which they will see students if thisis outside of scheduled class time. In addition specialist staff at Rustomjee act as counsellors, careersadvisors, etc.

Contact Hours

In higher education, the term ‘contact hours’ is used very broadly, to refer to the amount of time that youspend learning in contact with teaching or associated staff, when studying for a particular course.

This time provides you with the support in developing your subject knowledge and skills, and opportunitiesto develop and reflect on your own, independent learning. Contact time can take a wide variety of formsdepending on your subject, as well as where and how you are studying. Some of the most common examplesare:

lecturesseminarstutorialsproject supervisionsdemonstrationspractical classes and workshopssupervised time in a studio/workshopfieldworkexternal visitswork-based learning (including placements)scheduled virtual interaction with tutor such as on line, skype, telephone

In UK higher education, you as the student take primary responsibility for your own learning. In this context,contact time with teaching and associated staff is there to help shape and guide your studies. It may be usedto introduce new ideas and equip you with certain knowledge or skills, demonstrate practical skills for you topractise independently, offer guidance on project work, or to provide personalised feedback.

Alongside contact time, private or independent study is therefore very significant. This is the time that youspend learning without direct supervision from, or contact with, a member of staff. It might includebackground reading, preparation for seminars or tutorials, follow-up work, wider practice, the completion ofassignments, revision, and so on.

Course Specific Health and Safety Issues

No specific health and safety issues have been recorded for this provision, but should this change your CourseLeader will make you aware of this and provide relevant guidance as appropriate.

Course Fact File

Hierarchy of Awards:Hierarchy of Awards: Bachelor of Arts with Honours International Hospitality Management at RustomjeeAcademy for Global Careers pvt Bachelor of Arts International Hospitality Management at Rustomjee Academy for GlobalCareers pvt University Statement of Credit University Statement of Credit

Course Codes:Course Codes: LI002H01RT Full-time 1 Years

Awarding Body / Institution:Awarding Body / Institution: University of Wolverhampton

School / Institute:School / Institute: Wolverhampton Business School

Category of Partnership:Category of Partnership: Not delivered in partnership

Location of Delivery:Location of Delivery: Rustomjee Academy, India

Teaching Institution:Teaching Institution: University of Wolverhampton

Published: 23-Aug-2018 (Auto Published)