Counselor Skills 2

8/13/2019 Counselor Skills 2

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What is counseling?

Counseling is the means by which one

person helps another through purposeful

conversation

Counseling is a method of identifying

practical solution to an identified problem


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Common Problems

Personality problems

Family conflicts, Personal problems (Difficulty

to adjust with others) etc.

Educational problems

Lack of motivation, Reading difficulties, etc.

Vocational problems

Difference between interests & aptitude

Financial problems

Need for self- support at school or college

Health problems

Psycho- somatic disorders (Insomania)


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Common factors for counseling

Two persons are present during counseling

The process leads to action on the part of the

clientThe counselor is a person who listens

The client can be trusted to find their own

solutions

Personal growth of the client usually occurs


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Counseling is not usually concerned

with

Advice-giving

Psychotherapy

Treatment of severe mental illness

Solving clients lifes problemsNot a remedy for all problems at a

single instance


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Elements of counseling

An empathetic relationship

The counselor and client relates well

The counselor sticks closely to the clients

problems

The client feels free to say what they like

An atmosphere of mutual trust and confidence

exists

Rapport is essential


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Personal qualities of a Counselor

EmpathyAbility to stand empathetically with clients

See the world as they see it

Warmth

Delicate one

Genuineness

Professional manner

But friendly manner


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Positive regardDisposition towards others is positive

ConcretenessGet to listenListens empathetically

Clarifies your thoughts

Leads you to logical conclusion


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Counseling process

Getting started

Introductory talk

Identifying the issues

Coping with feelings

Identifying possible solutions

Agreeing a plan

Implementing the plan

Review


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Counseling skills

ListeningIt is the process of hearing the other

person.

Linguistic aspects

Actual words using by the client

Ex: Expanding a business may turn todeveloping a business


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Paralinguistic aspects

Apart from speech, the timing,

volume, pitch, accent of the individual

Ex: Variation in volume (speech) in

certain timesNon-verbal aspects

refer to body language expression

through the use of the body. ( facialexpression,use of gestures, body

position and movement)


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Giving informationHow much information is given during a counseling

session will depend on the nature of the counseling

relationship

Concrete issues

Expanding a businessDeveloping a career

Completing a college course

Buying a houseThe expert counselor will access the particular and

accurate information of the individual.


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Personal issues- Continuing a relationship- Coping with the death of a relative

- Developing self awareness- Working through depression

Client is the expert


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Making suggestions

Concrete domain

Ex: Due to parents(option) force a

student may be forced to choose a

subject


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Drawing out

Open questions:Do not have one correct answer

Have one word answer

Ex: How did you feel when that happened?

Closed questions:

Yes or no answer only.

Ex: Have you discussed with your

parents?


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Reflection

Back of the few words client has

spokenTo clarify his thoughts and feelings

Ex: I found it is difficult to get a

job


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Challenging

v Challenge to client saying

v Counselor role is a supportive

v Counselor is in plain speaking

Ex: There is no one in my

organization that I can talk to at all


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Supporting

Clients advocate - Counselor

Problems the client identified

Counselor follow traveler

Ex: I have some difficulties tostudy at my home


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Review

Evaluation carried out

Ex: Positive and negative

feedback about the counseling


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Stages in Career Guidance

Reviewing

Individual needs in relation to work and available

options. (Occupational information)Goal setting

Clarify and set achievable goals (Self Assessment)

Action planningAgreed, undertaken and evaluated (Training)


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Difference between Counseling &

GuidanceCounseling

Helps to analyse the

problem

Professional manner

Rapport is essential

left to the individual

Guidance

Giving assistance

In Friendly concern

To develop a positiveoutlook

Expects to advice


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Requirements to establish a

career counseling center

Physical setting

Privacy

Rapport

Test material should be available

Maintain confidentiality

Communication

Attentiveness

Counselor Skills 2

Documents

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